--- title: CosmoLex Reviews meta\_title: 'CosmoLex Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 326 reviews by the users' company size, role or industry to find out how CosmoLex works for a business like yours. aggregate\_rating: rating\_value: 4.2 review\_count: 326 scale: '5' date\_modified: '2026-08-08' parent\_category: name: Legal url: https://www.g2.com/categories/legal --- ### CosmoLex Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users value the **intuitive accounting management** features of CosmoLex, enhancing their legal practice efficiency and enjoyment. [(6 mentions)](https://www.g2.com/products/cosmolex/reviews?filters%5Bsentiment_snippet%5D=2016119&qs=pros-and-cons#reviews) Users find **CosmoLex easy to use** , making legal accounting intuitive and accessible from anywhere, enhancing convenience. [(5 mentions)](https://www.g2.com/products/cosmolex/reviews?filters%5Bsentiment_snippet%5D=2016104&qs=pros-and-cons#reviews) Users praise the **amazing customer support** of CosmoLex, finding it incredibly helpful and responsive. [(4 mentions)](https://www.g2.com/products/cosmolex/reviews?filters%5Bsentiment_snippet%5D=2016076&qs=pros-and-cons#reviews) Users value the **seamless integration** of CosmoLex, enhancing efficiency in their law practice management. [(3 mentions)](https://www.g2.com/products/cosmolex/reviews?filters%5Bsentiment_snippet%5D=2016086&qs=pros-and-cons#reviews) Users value the **time-saving features** of CosmoLex, streamlining accounting and document creation to enhance productivity. [(3 mentions)](https://www.g2.com/products/cosmolex/reviews?filters%5Bsentiment_snippet%5D=2016114&qs=pros-and-cons#reviews) Users face significant **billing issues** with CosmoLex, including account locks and frustrating payment discrepancies. [(3 mentions)](https://www.g2.com/products/cosmolex/reviews?filters%5Bsentiment_snippet%5D=2016117&qs=pros-and-cons#reviews) Users find CosmoLex to be increasingly **expensive** , especially with rising fees and unnecessary service offers. [(3 mentions)](https://www.g2.com/products/cosmolex/reviews?filters%5Bsentiment_snippet%5D=2016101&qs=pros-and-cons#reviews) Users express frustration with **poor customer support** , highlighting slow responses and lack of personalized service with CosmoLex. [(3 mentions)](https://www.g2.com/products/cosmolex/reviews?filters%5Bsentiment_snippet%5D=2016088&qs=pros-and-cons#reviews) Users express frustration over the **lack of customization** in CosmoLex, leading to inefficiencies and obstacles in their workflows. [(2 mentions)](https://www.g2.com/products/cosmolex/reviews?filters%5Bsentiment_snippet%5D=2016094&qs=pros-and-cons#reviews) Users experience **slow performance** with CosmoLex, often facing system freezes during work and support interactions. [(2 mentions)](https://www.g2.com/products/cosmolex/reviews?filters%5Bsentiment_snippet%5D=2016079&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of CosmoLex ##### 1. Accounting Management Users value the **intuitive accounting management** features of CosmoLex, enhancing their legal practice efficiency and enjoyment. [ See 6 mentions ](https://www.g2.com/products/cosmolex/reviews?filters%5Bsentiment_snippet%5D=2016119&qs=pros-and-cons#reviews) See Related User Reviews ![Mark S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mark S.") MS Mark S. Small-Business (50 or fewer emp.) 4.5/5 "Cosmo has been great for our small law firm needs" What do you like about CosmoLex? Billing accounting and ease of access/use KB Karen B. Small-Business (50 or fewer emp.) 3.0/5 "Great product that Lost A Lot of Steam in Amalgamation with ProfitSolv" What do you like about CosmoLex? I sue this software everyday often for 14-16 hours per day during busy seasons. The most important feature for me is the built in accounting. It re ##### 2. Ease of Use Users find **CosmoLex easy to use** , making legal accounting intuitive and accessible from anywhere, enhancing convenience. [ See 5 mentions ](https://www.g2.com/products/cosmolex/reviews?filters%5Bsentiment_snippet%5D=2016104&qs=pros-and-cons#reviews) See Related User Reviews ![Mark S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mark S.") MS Mark S. Small-Business (50 or fewer emp.) 4.5/5 "Cosmo has been great for our small law firm needs" What do you like about CosmoLex? Billing accounting and ease of access/use ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 3.5/5 "easy to use all in one legal practice management and accounting software" What do you like about CosmoLex? I've been using their beta "NextGen" as much as possible lately. It does some things great (not limited to 20 timecards per page on the timesheet, can ##### 3. Customer Support Users praise the **amazing customer support** of CosmoLex, finding it incredibly helpful and responsive. [ See 4 mentions ](https://www.g2.com/products/cosmolex/reviews?filters%5Bsentiment_snippet%5D=2016076&qs=pros-and-cons#reviews) See Related User Reviews ![Brenda O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brenda O.") BO Brenda O. Small-Business (50 or fewer emp.) 5.0/5 "CosmoLex Support Is Amazing and Unmatched" What do you like about CosmoLex? Cosmolex Support department is amazing and so helpful. KB Karen B. Small-Business (50 or fewer emp.) 3.0/5 "Great product that Lost A Lot of Steam in Amalgamation with ProfitSolv" What do you like about CosmoLex? I sue this software everyday often for 14-16 hours per day during busy seasons. The most important feature for me is the built in accounting. It re ##### 4. Practice Management Users value the **seamless integration** of CosmoLex, enhancing efficiency in their law practice management. [ See 3 mentions ](https://www.g2.com/products/cosmolex/reviews?filters%5Bsentiment_snippet%5D=2016086&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 0.0/5 "Terrible Experience - Always Price Gouging" What do you like about CosmoLex? Used to be good with one of the few practice management softwares that can also do Canada compliant accounting. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Cosmolex makes Practice Management seamless" What do you like about CosmoLex? I love that Cosmolex works provides seamless integration with my email, document management systems, and trust accounting, three pillars of my law pra ##### 5. Time Saving Users value the **time-saving features** of CosmoLex, streamlining accounting and document creation to enhance productivity. [ See 3 mentions ](https://www.g2.com/products/cosmolex/reviews?filters%5Bsentiment_snippet%5D=2016114&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 3.5/5 "easy to use all in one legal practice management and accounting software" What do you like about CosmoLex? I've been using their beta "NextGen" as much as possible lately. It does some things great (not limited to 20 timecards per page on the timesheet, can KB Karen B. Small-Business (50 or fewer emp.) 3.0/5 "Great product that Lost A Lot of Steam in Amalgamation with ProfitSolv" What do you like about CosmoLex? I sue this software everyday often for 14-16 hours per day during busy seasons. The most important feature for me is the built in accounting. It re ### 5 Cons or Disadvantages of CosmoLex ##### 1. Billing Issues Users face significant **billing issues** with CosmoLex, including account locks and frustrating payment discrepancies. [ See 3 mentions ](https://www.g2.com/products/cosmolex/reviews?filters%5Bsentiment_snippet%5D=2016117&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 3.5/5 "easy to use all in one legal practice management and accounting software" What do you dislike about CosmoLex? I've been using their beta "NextGen" as much as possible lately. It does some things great but some things definitely need improvement. Customization ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 0.0/5 "Terrible Experience - Always Price Gouging" What do you dislike about CosmoLex? I've been using since I started up my practice in 2017. Since 2017 the service has steadily eroded especially in the last few years where they kee ##### 2. Expensive Users find CosmoLex to be increasingly **expensive** , especially with rising fees and unnecessary service offers. [ See 3 mentions ](https://www.g2.com/products/cosmolex/reviews?filters%5Bsentiment_snippet%5D=2016101&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 3.0/5 "Cosmolex has out grown my needs. Might be good for larger and growing law firms." What do you dislike about CosmoLex? Price keeps increasing. More and more emails offering services that I do not need or want. KB Karen B. Small-Business (50 or fewer emp.) 3.0/5 "Great product that Lost A Lot of Steam in Amalgamation with ProfitSolv" What do you dislike about CosmoLex? My number one complaint about CosmoLex is customer service and tech support. Prior to the amalgamation with ProfitSolv I would have given CosmoLex a ##### 3. Poor Customer Support Users express frustration with **poor customer support** , highlighting slow responses and lack of personalized service with CosmoLex. [ See 3 mentions ](https://www.g2.com/products/cosmolex/reviews?filters%5Bsentiment_snippet%5D=2016088&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 3.5/5 "easy to use all in one legal practice management and accounting software" What do you dislike about CosmoLex? I've been using their beta "NextGen" as much as possible lately. It does some things great but some things definitely need improvement. Customization KB Karen B. Small-Business (50 or fewer emp.) 3.0/5 "Great product that Lost A Lot of Steam in Amalgamation with ProfitSolv" What do you dislike about CosmoLex? My number one complaint about CosmoLex is customer service and tech support. Prior to the amalgamation with ProfitSolv I would have given CosmoLex a ##### 4. Lack of Customization Users express frustration over the **lack of customization** in CosmoLex, leading to inefficiencies and obstacles in their workflows. [ See 2 mentions ](https://www.g2.com/products/cosmolex/reviews?filters%5Bsentiment_snippet%5D=2016094&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 3.5/5 "easy to use all in one legal practice management and accounting software" What do you dislike about CosmoLex? I've been using their beta "NextGen" as much as possible lately. It does some things great but some things definitely need improvement. Customization ![Josiah T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Josiah T.") JT Josiah T. Small-Business (50 or fewer emp.) 4.0/5 "Great software but needs work" What do you dislike about CosmoLex? It's very slow. It regularly freezes, especially when contacting customer support ##### 5. Slow Performance Users experience **slow performance** with CosmoLex, often facing system freezes during work and support interactions. [ See 2 mentions ](https://www.g2.com/products/cosmolex/reviews?filters%5Bsentiment_snippet%5D=2016079&qs=pros-and-cons#reviews) See Related User Reviews ![Chris S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chris S.") CS Chris S. Small-Business (50 or fewer emp.) 5.0/5 "Everything you need in billing and time keeping" What do you dislike about CosmoLex? speed of system it can run rather slow when trying to do work ![Josiah T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Josiah T.") JT Josiah T. Small-Business (50 or fewer emp.) 4.0/5 "Great software but needs work" What do you dislike about CosmoLex? It's very slow. It regularly freezes, especially when contacting customer support ![Amanda G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Amanda G.") AG Amanda G. Lawyer Small-Business (50 or fewer emp.) 5/9/2022 "Great Product for Trust Accounting" 5/5 What do you like best about CosmoLex? Very few legal accounting software allow for both operating and trust accounting for your billing. As a California lawyer with an IOLTA account this feature is absolutely necessary for my billing and best practices. I've found the accounting system to be better than any other software. Review collected by and hosted on G2.com. What do you dislike about CosmoLex? There are a lot of columns in the basic view that cannot be removed/edited (so mandatory columns) as a solo, for example, I do not need to know that I am the matter owner for each item (that's a given). If you want to have another user be able to record their time you need a separate account for them which increases user costs. Review collected by and hosted on G2.com. Recommendations to others considering CosmoLex: Their customer support is excellent and they can walk you through any technical issue quickly. Review collected by and hosted on G2.com. What problems is CosmoLex solving and how is that benefiting you? I am solving the issue of trust accounting and reconciliation which is required by my state bar. I can also keep track of all of my operating expenses and do my time keeping. Review collected by and hosted on G2.com. Show More Response from Maleeha Ahmad of CosmoLex [Editedit](https://www.g2.com/survey_responses/cosmolex-review-6587717/official_response/edit) We're glad to hear that you find our trust accounting feature helpful for your billing needs. We appreciate your feedback. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Joseph S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joseph S.") JS Joseph S. Attorney Small-Business (50 or fewer emp.) 5/9/2022 "Great Law Office Management Software" 5/5 What do you like best about CosmoLex? We came to CosmoLex from using PCLAW for over 13 years. We wanted a software system that integrated the accounting along with our calendar and billing software. Cosmolex fills this gap nicely. It also reminds me to bill for calendared events and for tasks that might otherwise get overlooked. I believe that CosmoLex has saved us money in the long run. There haven't been nearly as many bugs as we encountered with PCLAW and it is a very stable platform. We also like the integration of LawPay and the ease in which clients can pay their invoices that have outstanding balances or to add money to their retainer when needed. I have enjoyed the ease in which billing can be performed, as I have started billing for all work performed each week. This task now takes less than 15 minutes, and it allows clients to stay informed of everything that has occurred in their matter as well as the current status of their retainer balance. Review collected by and hosted on G2.com. What do you dislike about CosmoLex? I would like some items in the user interface to be more intuitive. The interface could less cumbersome. There are several features that I believe should be included, like the ability to search the calendar for specific names or to be included in the conflict search. I would also like the ability to easily send a blanket email to all active clients. But, most of these issues are minor and can be worked around. I believe that there should be a universal search box that you could search for any name and it would provide a list of everywhere that name has been used within the system. I would like to be able to have a tab within each Contact screen, that list every matter that the Contact has been associated in the past. All of these seem to be simple features to add, that I have requested that have not been added at this point, to my knowledge. Review collected by and hosted on G2.com. What problems is CosmoLex solving and how is that benefiting you? We find customer billing to be far easier. Also, the fee finder has been helpful in making sure that I have billed for all time spent in the case. I like the integration of Lawpay. Review collected by and hosted on G2.com. Show More Response from Maleeha Ahmad of CosmoLex [Editedit](https://www.g2.com/survey_responses/cosmolex-review-6587668/official_response/edit) Thank you for sharing your positive experience with CosmoLex! We're glad to hear that our integrated accounting, calendar, and billing features have been beneficial for your law office. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller IB Inderpreet B. Lawyer Small-Business (50 or fewer emp.) 5/9/2022 "A bundle for lawyer" 5/5 What do you like best about CosmoLex? Best customer support from cosmolex, easy to use, Review collected by and hosted on G2.com. What do you dislike about CosmoLex? Too many steps to complete a task and intake forms are too slow Review collected by and hosted on G2.com. Recommendations to others considering CosmoLex: I have used PC Law (just accounting software-no client management ) and Clio (client management software). While using clio, you have to have another accounting software. I used quickbooks. However, it is painful sometimes, as sometimes Clio and QuickBooks do not talk with each other and sometimes they talk too much means Clio starts to send entries twice. And then you have to spend hours to clear the accounting mess. Certainly, Clio is more advanced on the client management side. However, if you have an accounting issue, cosmolex says talk to QuickBooks and QuickBooks says that talk to cosmolex and you are stuck in limbo. I believe cosmolex is still working on some features, but it does the job without a mess. Review collected by and hosted on G2.com. What problems is CosmoLex solving and how is that benefiting you? Accounting and client management Review collected by and hosted on G2.com. Show More Response from Maleeha Ahmad of CosmoLex [Editedit](https://www.g2.com/survey_responses/cosmolex-review-6587631/official_response/edit) We're glad to hear that you appreciate our customer support and find CosmoLex easy to use. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller MN Michelle N. Bookkeeper/Accounting Small-Business (50 or fewer emp.) 5/11/2022 "Easy to use, Excellent customer service" 4.5/5 What do you like best about CosmoLex? The customer service/support is top-notch! It being web based makes it easy to work from anywhere. I find it to be fairly intuitive and easy to learn, and all the how-to videos are great. Review collected by and hosted on G2.com. What do you dislike about CosmoLex? I find that because it is set up for different people/departments to take actions (especially when it comes to accounting) that sometimes the process isn't as streamlined as it could be. I also dislike that there are accounts that you cannot hit when making a journal entry. Review collected by and hosted on G2.com. Recommendations to others considering CosmoLex: Use their migration service to migrate your data, they are very thorough and easy to work with. Review collected by and hosted on G2.com. What problems is CosmoLex solving and how is that benefiting you? We found that PC Law was creating numerous accounting errors such as not logging cheques that have been printed and Trust accounts weren't able to be reconciled properly as per Law Society requirements. We have not had these problems since switching to CosmoLex. Review collected by and hosted on G2.com. Show More Response from Maleeha Ahmad of CosmoLex [Editedit](https://www.g2.com/survey_responses/cosmolex-review-6599674/official_response/edit) We're thrilled to hear that you find our customer service to be top-notch and that CosmoLex is easy to use from anywhere. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller KD Katherine D. Family Lawyer & Mediator Small-Business (50 or fewer emp.) 5/9/2022 "As a solo practitioner, Cosmolex is a perfect balance between Accounting and Practice Management." 5/5 What do you like best about CosmoLex? As a lawyer starting my own firm, I could keep my overhead down by managing my whole practice in one software. I was able to add on bookkeeping/accounting and office support as my firm grew instead of needing special training or professional help out of the gate. Review collected by and hosted on G2.com. What do you dislike about CosmoLex? My bank is CIBC, for some reason I can't use the bank feed feature with my bank. Also, I don't find the email syncing all that helpful - I still have to sort everything in Outlook. Review collected by and hosted on G2.com. Recommendations to others considering CosmoLex: Cosmolex is best for firms that appreciate integrating their accounting and practice management software in one. I recommend pairing it with Microsoft365 Review collected by and hosted on G2.com. What problems is CosmoLex solving and how is that benefiting you? It is so easy to stay compliant with Law Society of Ontario reporting requirements with Cosmolex. Monthly reconciliations are a breeze. The customer support is also excellent Review collected by and hosted on G2.com. Show More Response from Maleeha Ahmad of CosmoLex [Editedit](https://www.g2.com/survey_responses/cosmolex-review-6588043/official_response/edit) We apologize for the inconvenience you've experienced with the system slowness and email plug-in. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Francisca V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Francisca V.") FV Francisca V. Paralegal/Office Manager Small-Business (50 or fewer emp.) 5/10/2022 "Great system" 5/5 What do you like best about CosmoLex? It's great to have all you need in one place. Not only can you manage your cases, but you can also send out invoices and use Cosmolex Pay to have your clients pay their invoices. No separate systems to worry about. Review collected by and hosted on G2.com. What do you dislike about CosmoLex? I do wish that the reports were a little easier to decipher and set up. It takes a few minutes to find the right report if you are looking for something that you don't use frequently. Review collected by and hosted on G2.com. What problems is CosmoLex solving and how is that benefiting you? We have all expenditures and costs in one place. Our teams can log and see all notes without asking questions every time as to where information might be. Our teams find it easy to leave notes for each case so that they can be found if they are not in the office. Review collected by and hosted on G2.com. Show More Response from CosmoLex Team of CosmoLex [Editedit](https://www.g2.com/survey_responses/cosmolex-review-6594887/official_response/edit) Dear Francisca, Thank you very much for your feedback and we agree, a program like CosmoLex where all you need is in one place with access in the Cloud, allows you and your team to seamlessly communciate and conduct business from anywhere! With the addition of CosmoLexPay, CosmoLex's own payment processing , this also extends that convience to your clients (and allows your firm to get paid faster!). Laurie Guthrie Director, Customer Success Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Liz K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Liz K.") LK Liz K. Frim Manager/Paralegal Small-Business (50 or fewer emp.) 5/10/2022 "Great features that fit any office!" 5/5 What do you like best about CosmoLex? Cosmolex has an amazing program that integrates accounting with billing. That feature alone makes Cosmolex different and above its competitors. My other favorite feature is the ability to customize it to fit your office. Not many programs can do that. Review collected by and hosted on G2.com. What do you dislike about CosmoLex? We would love to have the ability to text our clients and send appointment reminders. These two extra features would make Cosmoslex stand above most other programs. Review collected by and hosted on G2.com. Recommendations to others considering CosmoLex: The ability to have one program for your billing and accounting. Review collected by and hosted on G2.com. What problems is CosmoLex solving and how is that benefiting you? The problem of not having two separate programs for our accounting. We are able to work with one program and have fewer errors. We also like the ability to email billing to all of our clients and see that they have received it and downloaded it. No more wondering. Review collected by and hosted on G2.com. Show More Response from Maleeha Ahmad of CosmoLex [Editedit](https://www.g2.com/survey_responses/cosmolex-review-6593461/official_response/edit) We're thrilled to hear that you're enjoying the integrated accounting and billing features of CosmoLex! Customization is also a key aspect of our platform, and we're glad you find it valuable. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller LV Lori V. Legal Assistant Small-Business (50 or fewer emp.) 5/9/2022 "Excellent Customer Service, Excellent Program" 5/5 What do you like best about CosmoLex? I love the fast and helpful customer service, there haven't been a lot of times it was required, but when I needed them they were very helpful and prompt. Cosmolex has a lot of helpful tools integrated to make the job easier. Review collected by and hosted on G2.com. What do you dislike about CosmoLex? Cosmolex has an awesome capability of downloading your transactions from your bank account, however our bank link stopped working quite a while ago and still does not work. Review collected by and hosted on G2.com. What problems is CosmoLex solving and how is that benefiting you? We use Cosmolex to do the book-keeping for our firm. It has many features, some of which we use and some that we do not. I feel we could use the program to benefit us more if we had the time to set aside to learn more about the features and how to use them! Review collected by and hosted on G2.com. Show More Response from Maleeha Ahmad of CosmoLex [Editedit](https://www.g2.com/survey_responses/cosmolex-review-6587622/official_response/edit) Thank you for your feedback! We're glad to hear that our customer service has been helpful to you. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller MK Megan K. Collections Dept. Small-Business (50 or fewer emp.) 5/9/2022 "Collections Manager" 4.5/5 What do you like best about CosmoLex? It is all on the cloud. So you don't have to have a software downloaded to your computer. You can login wherever you are from the internet. Review collected by and hosted on G2.com. What do you dislike about CosmoLex? What I dislike about cosmolex is having to void checks if they were written out of the current month after the account has been reconciled. There is no easy way to do it. Review collected by and hosted on G2.com. Recommendations to others considering CosmoLex: ask all the questions!! Review collected by and hosted on G2.com. What problems is CosmoLex solving and how is that benefiting you? We are able to e-file now that we use cosmolex. We can charge our credit card charge as a soft charge to client instead of having to write a check to court now. It is much quicker than our old program. It is modern and for the most part pretty easy to use. Review collected by and hosted on G2.com. Show More Response from Maleeha Ahmad of CosmoLex [Editedit](https://www.g2.com/survey_responses/cosmolex-review-6587648/official_response/edit) We're glad to hear that you appreciate the cloud-based accessibility of CosmoLex and the convenience it provides for your work. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Camila M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Camila M.") CM Camila M. Lawyer Small-Business (50 or fewer emp.) 5/12/2022 "Powerful but slow and glitchy" 3/5 What do you like best about CosmoLex? It is powerful. It has all the information. We don't use the Client Portal, but I love that the functionality is available. Review collected by and hosted on G2.com. What do you dislike about CosmoLex? It is really slow. We use it only for billing but I would not want to use for anything else due to how long it takes to input information. It is also glitchy at times. I've lost my dockets a few times, had duplicate dockets, the fee reports can be messy. Review collected by and hosted on G2.com. Recommendations to others considering CosmoLex: Make sure it is fast enough for your needs and don't blindly trust the reports. Review collected by and hosted on G2.com. What problems is CosmoLex solving and how is that benefiting you? Billing. I don't handle this, but I know it is appreciated that it generates all the reports and that it can handle the payment transactions well. Review collected by and hosted on G2.com. Show More Response from CosmoLex Team of CosmoLex [Editedit](https://www.g2.com/survey_responses/cosmolex-review-6603570/official_response/edit) Dear Camilla - Thank you very much for your feedback related to your CosmoLex experience, and we are sorry to hear you are experiencing performance issues. Please reach out to our Technical Services Department so that they can see first hand the issues you are having, and assist in resolving. They can be reached by email at support@cosmolex.com or by calling 866-878-6798 (Choose Opt. 2 for Technical Services). The CosmoLex Client Portal is a secure way a firm can communicate with their clients directly and if you would like to establish this feature at any point within your firm, please reach out to your Dedicated Customer Success Specialist and they can assist you with setting up a Free 1:1 Training Session with one of our Training Specialists. 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