I love the fact that accounting (including Trust accounting) is integrated into the software. No separate accounting software is necessary so everything from time, to billing to collection integrates seamlessly. It is a very customizable and flexible program that can accommodate different needs. Also, the software forces good Trust accounting procedures. It is hard to run afoul of the Bar Trust Accounting rules using the software. I love the integration with LawPay. This makes collection much easier. Review collected by and hosted on G2.com.

In recent years, CosmoLex has been sold at least twice. The newest corporate owner is not nearly as responsive and quick with support questions. CosmoLex has gone the way of most successful small businesses, they have been sold to large companies that increase the price and decrease the customer service. Also, it is very annoying that they are constantly trying to push/sell new products to you.

The program will "freeze" up from time to time and you have to either reload the page or sometimes close it down. It will at times get very slow, but this doesn't happen with regularity. Review collected by and hosted on G2.com.

UX is really good to navigate, and the colors are easy on your eyesight. If you are reading a lot, it helps the UX is colorful. Things are clearly marked, and you can easily navigate between clients and documents. Performance is good in my experience, with no major setbacks. AI integrations are ok, although I think they should have tutorials for users to utilize them. I never need to contact support. Integrations with Slack and other software for signatures do come in handy to keep everything organized. Review collected by and hosted on G2.com.

For small law firms, pricing can be too much, and the lack of tutorials for new employees can be burdensome to the current staff since the UX is not as intuitive for a new employee who has never experienced a Legal CRM. Review collected by and hosted on G2.com.

It is an excellent tool for docketing time and billing clients. The Customer Support is very good and much better than other Legal Accounting Software that I have used. My bookkeeper uses CosmoLex to do my accounting and there have been no issues with that. He actually recommended CosmoLex to me. I use CosmoLex daily in my practice primarily for docketing and billing purposes and have had no significant issues. There is a small learning curve when you switch to the software but it is easy to master. Review collected by and hosted on G2.com.

I only use CosmoLex for docketing, billing, and bookkeeping purposes so I can't comment on the other tools available. Given my limited usage, there is nothing that I dislike about Cosmolex. Review collected by and hosted on G2.com.

It combines case management, billing, accounting, document management, and client communication into a single, unified platform. Review collected by and hosted on G2.com.

While CosmoLex provides a comprehensive, all-in-one solution, some users feel its interface isn’t as modern or as intuitive as certain competing platforms. Since it brings together so many features—case management, accounting, billing, and document management—new users may face a noticeable learning curve at the start. In addition, firms that only need a few specific functions might find the platform more complex than necessary for their day-to-day needs. Review collected by and hosted on G2.com.

Task and project management with easy, efficient time docketing, plus automated invoicing. Review collected by and hosted on G2.com.

Events on the calendar appear to overlap visually, even though their time slots on the schedule do not actually overlap. Review collected by and hosted on G2.com.

Cosmolex is very easy to use and the support staff are fantastic Review collected by and hosted on G2.com.

the little bugs that just don't seem to be getting corrected in Next Gen Review collected by and hosted on G2.com.

I use CosmoLex for accounting and docketing software, file tracking, and administrative works. I really like the built-in reports because they are very easy to access and understand, making firm reviews much easier since all of the information is in the same place. The matter creation feature is beneficial because it keeps all the information in one place. I also appreciate the conflict checks, which are done in one quick step rather than going through individual files to see if there is a conflict. Review collected by and hosted on G2.com.

I find that more accounting reports would be nice, like billing summaries and general ledgers for individual files. Also, a more accurate time keeper reporting would be beneficial. A more accurate unbilled balance would also be nice—sometimes if there are a lot of dockets/disbursements in a file, the unbilled balance at the top of the matter will give a number, but when you go to generate the invoice, the number is different. It doesn't happen often, but it seems the unbilled balance calculates HST on the total while invoices calculate HST on individual lines, which sometimes gives different amounts. Review collected by and hosted on G2.com.

We switched from PC Law to Cosmolex. We paid Cosmolex to transfer our data and books from PC Law. We have a bookkeeper and an accounting firm since the inception of our firm. There were no complaints from Cosmolex when transferring our data. After the first tax year, our accountant noticed serious deficiencies in the data and they had to spend considerable time rebuilding our books which cost us an extra $4000 in accounting fees. We complained to Cosmolex but took no responsibility and said our books were problematic to begin with and they would not compensate us. We switched to Clio thereafter. Review collected by and hosted on G2.com.

Clio and QuickBooks are better software. Review collected by and hosted on G2.com.

I like how CosmoLex is streamlined for easy input and recall of documents. It saves time, money, and effort. The setup was like a breeze when we switched over from Clio. Also, being able to work together and learn it as a small team was a plus. Review collected by and hosted on G2.com.

Nothing on the mind now. Review collected by and hosted on G2.com.

I used CosmoLex for tracking my time and billing for legal services. I appreciate that it allows me to have multiple timers set up at the start of my day, which reduces guesswork. Uploading my timesheets via an Excel spreadsheet is also very valuable as it helps me catch up on recording time if I've fallen behind by month-end. The initial setup was straightforward, and the training provided was good. Review collected by and hosted on G2.com.

The user interface was clunky and challenging to use. Many of the buttons were only symbols, some text would have been helpful. Review collected by and hosted on G2.com.