--- title: Convosio Reviews meta_title: 'Convosio Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Convosio works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 2 scale: '5' date_modified: '2026-09-22' parent_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- # Convosio Reviews **Vendor:** Kore.co, Inc **Category:** [Live Chat Software](https://www.g2.com/categories/live-chat) **Average Rating:** 4.3/5.0 **Total Reviews:** 2 ## About Convosio Convosio is a live chat system designed to facilitate real-time communication for businesses and organizations. The platform offers users the ability to engage in instant, text-based conversations with their website visitors or clients. With a focus on functionality and simplicity, Convosio aims to provide a straightforward solution for effective online communication. ## Convosio Reviews ### 1. Supporting My Calls **Rating:** 3.5/5.0 stars **Reviewed by:** Graciel R. | Customer Success Coordinator, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** March 04, 2024 **What do you like best about Convosio?** Convosio is a prescient dialer. This component naturally dials numbers and interfaces me to live possibilities, taking out squandered life on occupied flags and replying mail. Like having an individual partner continually takes care of me qualified leads, permitting me to zero in exclusively on making the deal. **What do you dislike about Convosio?** I've experienced with Convosio is the limited reporting capabilities. While it provides basic call data, it lacks depth analysis like call recording access and sentiment analysis. This makes it challenging to analyze call quality and performance trends, hindering my ability to continuously improve my sales approach. **What problems is Convosio solving and how is that benefiting you?** Convosio has increased my call volume and efficiency. The prescient dialer assists me with connecting to more prospects, and the user-friendly interface makes managing calls and contacts a breeze. As a result, I've seen a substantial increase in my sales figures and overall productivity. ### 2. Convosio helps us to chat with our customers using Live Chat **Rating:** 5.0/5.0 stars **Reviewed by:** Arvind A. | LEAD - RETENTION MARKETING, Consumer Goods, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a review partner **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** April 16, 2024 **What do you like best about Convosio?** - Great support on the dashboard, almost real time replies - Analytics are perfect that's required to gauge the agent's performance - seamless integration with tools like shopify etc - cleaand easy to use dashboard **What do you dislike about Convosio?** - its not a omnichannel solution but the live chat is gamechanger **What problems is Convosio solving and how is that benefiting you?** Live chat on the website, decreased our bunce rate of our website drastically since the customers stay on the website and live chat with our agents. - [View Convosio pricing details and edition comparison](https://www.g2.com/products/convosio/reviews?section=pricing&secure%5Bexpires_at%5D=2026-10-01+22%3A11%3A08+-0500&secure%5Bsession_id%5D=2bc1c22a-68ec-410c-96b7-b2dd5566bfee&secure%5Btoken%5D=593125712e0dfd5817ca50648d0a3f67374f3e78c72eeae8abeaa6e14b38d97d&format=llm_user) ## Convosio Features **Generative AI** - AI Text Generation - AI Text Summarization - AI Text-to-Speech - Generative AI **Communication** - Pop-up Chat - Notifications - Targeted Emails - In-App Messaging - Co-Browsing - Real-Time Notifications - Real-time Consumer-facing Chat ** Internal Use** - Customization - Conversation Archiving - Lead Development - Knowledge Base - Team Inbox - Customer Profiles **Additional Functionality** - Real-Time Analytics - Email Management - API - Single Sign On - Search/Filter - Collaboration Tools - Third-Party Integrations - Activity Dashboard - Canned Responses - Surveys & Feedback - Reporting/Analytics - Transfers/Routing - Geotargeting - Interaction Tracking - CRM - Transcripts/Chat History - Document Storage - Screen Sharing - Contact Management - Autoresponders - Multi-Channel Communication - Mobile Access - AI Copilot - Offline Form - Real-Time Monitoring - Support Ticket Management - File Sharing ## Top Convosio Alternatives - [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) - 4.4/5.0 (7,888 reviews) - [Zoho Desk](https://www.g2.com/products/zoho-desk/reviews) - 4.4/5.0 (7,713 reviews) - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) - 4.3/5.0 (6,723 reviews)