The employees are easy to work with and very knowledgeable about the DFR software. They have been able to answer any question about the software and data I have asked. DFR is intuitive to use both in the webUI and the desktop version. Its flexibility allows me to design how we would like our in-house PIM to look as far as structure and attribution. In reference to data sourcing, Convergence Data's approach to obtaining item attribution is methodical and practical. DFR set up allowing for renaming of the attributes to match existing Daikin attributes makes the software beneficial to use for exporting/importing between the two systems. In addition, CDS is open to suggestions to make improvements to the software and inquires if there is anything they can do to improve our experience. Review collected by and hosted on G2.com.

The downside of using Convergence Data PIM has nothing to do with the software itself. When we did our large image sourcing project, the only way to ensure 100% verification of the images was to manually review them, one by one. At the time (2021) CDS returned images which were not of the actual item nor related to HVACR since the search was widened. Secondarily, the lack of standard industry terms makes it difficult to automatically determine if attributes for each supplier reference the same attribute. An example would be voltage(s). By supplier, by item, the attribute is named differently. In addition there are many voltage measurements depending on the items class, each with different naming by supplier. Review collected by and hosted on G2.com.

Data cleansing used to be a tedious process but now, DFR’s smart tools and user-friendly interface help us achieve accuracy and ensure consistency across all product records. Definitely a must-have for any team managing complex datasets. Review collected by and hosted on G2.com.

There is nothing to dislike at the moment. Review collected by and hosted on G2.com.

It provides a useful platform for consolidating information and alignment, particularly if migrating data that has accumulated through different paradigms over a long history. Review collected by and hosted on G2.com.

It does have a unique learning curve associated with it that may not specifically be helpful in a system you are migrating to, though the process makes sense and allows flexibility with the way you manage the data. Review collected by and hosted on G2.com.

As someone responsible for cleaning and standardizing large volumes of product data, I can confidently say this tool makes the process so much easier and more efficient. DFR has become an essential part of our workflow. Review collected by and hosted on G2.com.

Nothing that I can think of at this moment. Review collected by and hosted on G2.com.

Very flexible, can be modified to accommodate the needs of the user. Review collected by and hosted on G2.com.

I can’t point out any specific features that I dislike. Review collected by and hosted on G2.com.

It is an easier and faster way to get our data in the system. This process is much easier than manual updates. Review collected by and hosted on G2.com.

I love the system overall. Only downside is that it’s not like internal it where you can jump on a quick call and resolve an issue. A lot of back and forth. Review collected by and hosted on G2.com.