ControlHub is getting high marks for real-time budget visibility, streamlined approval workflows, and NetSuite sync.

Its customer support remains a standout feature, repeatedly praised for responsiveness and listening to feedback.

Organizations seeking to streamline procurement, improve authorization control, and reduce manual data entry—especially with ERP integrations like NetSuite. Review collected by and hosted on G2.com.

Reporting and analytics functionality could be deeper.

Customization and navigation flows sometimes require a learning curve or are unintuitive. Review collected by and hosted on G2.com.

The best part is how ControlHub consolidates shipping and tracking updates directly within each purchase order record. No need to chase emails or log into multiple carrier sites—everything is visible in one centralized view. This has saved our team time and kept everyone aligned on delivery timelines. Review collected by and hosted on G2.com.

Occasionally, niche or unusual Amazon items don’t map perfectly to predefined categories in ControlHub, which means we have to manually reassign them to the correct budget. It’s not a dealbreaker, just something to watch for. Review collected by and hosted on G2.com.

ControlHub strikes a great balance between oversight and agility. The approval workflows are well-defined, but they’re lightweight enough that they don’t delay operations. Managers can review, approve, or flag purchases quickly, often with just a few clicks. This helps us stay compliant without slowing teams down. Review collected by and hosted on G2.com.

One minor issue is that if multiple requests come through at once, the notifications can pile up and feel overwhelming. It would be helpful to have a smarter batching or prioritization system for these alerts. Review collected by and hosted on G2.com.

ControlHub ties our warehouse stock levels directly to purchasing. When items run low, the system flags it and requests move smoothly without manual follow-up. Review collected by and hosted on G2.com.

It took a little setup time to map all our SKUs correctly, but once it was done, it worked seamlessly. Review collected by and hosted on G2.com.

Managers can approve or decline requests in a few clicks, which keeps the process moving. Review collected by and hosted on G2.com.

Notifications can become overwhelming during high volume periods — filters or batching would help. Review collected by and hosted on G2.com.

The interface makes submitting requests fast and painless. Real-time tracking ensures nothing gets lost in the shuffle. Notifications keep all stakeholders aware of pending approvals. The mobile access is especially handy when I’m working offsite. Review collected by and hosted on G2.com.

It takes a few extra clicks to modify older receipts. The learning curve for new users could be smoother. Review collected by and hosted on G2.com.

With ControlHub, I’ve finally got a simple way to track budgets, categorize purchases, and actually see where our money’s going in real time. It’s taken a lot of the back-and-forth out of purchase requests and approvals, which honestly used to slow us down. Now, everything’s smoother. Review collected by and hosted on G2.com.

Would be cool to have a dashboard customization option. Review collected by and hosted on G2.com.

Fast onboarding, and new team members figure it out without needing much training.

They can jump right in without long tutorials or hand-holding.

That saves us a ton of time when scaling the team. Review collected by and hosted on G2.com.

App sometimes loads slowly if you’re pulling a lot of data at once.

It’s noticeable when running big reports or exports.

Not a dealbreaker, but hoping they improve this over time. Review collected by and hosted on G2.com.

Real-time dashboards show how spend is tracking against budgets — we no longer wait for month-end to get visibility. Review collected by and hosted on G2.com.

Some integration with older financial systems required workaround steps. Review collected by and hosted on G2.com.

The interface is intuitive for requesters and approvals, which improved adoption across the team. Review collected by and hosted on G2.com.

Lacks some advanced customisation for rare purchase types and niche categories. Review collected by and hosted on G2.com.