--- title: ControlHub Reviews meta_title: 'ControlHub Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 28 reviews by the users' company size, role or industry to find out how ControlHub works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 28 scale: '5' date_modified: '2026-10-17' parent_category: name: Procurement url: https://www.g2.com/categories/procurement ---

ControlHub Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find ControlHub's interface remarkably easy to use, facilitating real-time expense tracking and efficient order management. (12 mentions)
Users appreciate the time-saving benefits of ControlHub, enabling quick approvals and smooth purchasing processes. (7 mentions)
Users appreciate the quick approval process of ControlHub, allowing for efficient and streamlined operations without delays. (4 mentions)
Users praise the helpful and prompt customer support that quickly resolves issues and enhances the experience. (4 mentions)
Users praise the efficiency of ControlHub, enabling quick approvals and seamless operations without delays. (4 mentions)
Users find the poor notification system problematic, leading to an overwhelming flow of alerts during busy periods. (3 mentions)
Users experience syncing issues that cause delays and glitches, impacting the overall efficiency of ControlHub. (3 mentions)
Users note the inadequate categorization for niche items in ControlHub, requiring manual adjustments for accurate budgeting. (2 mentions)
Users report encountering login issues, making initial access to ControlHub frustrating and uncertain for some. (2 mentions)
Users experience confusing categorization in ControlHub, requiring manual reassignment of some niche items to the correct budget. (1 mentions)

5 Pros or Advantages of ControlHub

1. Ease of Use
Users find ControlHub's interface remarkably easy to use, facilitating real-time expense tracking and efficient order management.
See 12 mentions

See Related User Reviews

Liliana M.
LM

Liliana M.

Mid-Market (51-1000 emp.)

4.0/5

"User-friendly but still has room to grow"

What do you like about ControlHub?

The interface is intuitive for requesters and approvals, which improved adoption across the team.

JH

Jorge H.

Mid-Market (51-1000 emp.)

4.0/5

"Fast approvals without sacrificing oversight"

What do you like about ControlHub?

Managers can approve or decline requests in a few clicks, which keeps the process moving.

2. Time-saving
Users appreciate the time-saving benefits of ControlHub, enabling quick approvals and smooth purchasing processes.
See 7 mentions

See Related User Reviews

JH

Jorge H.

Mid-Market (51-1000 emp.)

4.0/5

"Fast approvals without sacrificing oversight"

What do you like about ControlHub?

Managers can approve or decline requests in a few clicks, which keeps the process moving.

JL

Jessica L.

Mid-Market (51-1000 emp.)

5.0/5

"Amazon Integration Easy"

What do you like about ControlHub?

The best part is how ControlHub consolidates shipping and tracking updates directly within each purchase order record. No need to chase emails or log

3. Approval Process
Users appreciate the quick approval process of ControlHub, allowing for efficient and streamlined operations without delays.
See 4 mentions

See Related User Reviews

JH

Jorge H.

Mid-Market (51-1000 emp.)

4.0/5

"Fast approvals without sacrificing oversight"

What do you like about ControlHub?

Managers can approve or decline requests in a few clicks, which keeps the process moving.

KH

Karla H.

Small-Business (50 or fewer emp.)

4.5/5

"Control Without Slowing Us Down"

What do you like about ControlHub?

ControlHub strikes a great balance between oversight and agility. The approval workflows are well-defined, but they’re lightweight enough that they do

4. Customer Support
Users praise the helpful and prompt customer support that quickly resolves issues and enhances the experience.
See 4 mentions

See Related User Reviews

Gracia C.
GC

Gracia C.

Small-Business (50 or fewer emp.)

5.0/5

"Responsive and Efficient"

What do you like about ControlHub?

Customer support is super helpful, always answers quickly.

CB

claudio b.

Small-Business (50 or fewer emp.)

4.0/5

"Smooth and Functional"

What do you like about ControlHub?

Very user-friendly layout and the virtual card system is a plus. Customer support is very good.

5. Efficiency
Users praise the efficiency of ControlHub, enabling quick approvals and seamless operations without delays.
See 4 mentions

See Related User Reviews

JH

Jorge H.

Mid-Market (51-1000 emp.)

4.0/5

"Fast approvals without sacrificing oversight"

What do you like about ControlHub?

Managers can approve or decline requests in a few clicks, which keeps the process moving.

KH

Karla H.

Small-Business (50 or fewer emp.)

4.5/5

"Control Without Slowing Us Down"

What do you like about ControlHub?

ControlHub strikes a great balance between oversight and agility. The approval workflows are well-defined, but they’re lightweight enough that they do

5 Cons or Disadvantages of ControlHub

1. Poor Notification System
Users find the poor notification system problematic, leading to an overwhelming flow of alerts during busy periods.
See 3 mentions

See Related User Reviews

JH

Jorge H.

Mid-Market (51-1000 emp.)

4.0/5

"Fast approvals without sacrificing oversight"

What do you dislike about ControlHub?

Notifications can become overwhelming during high volume periods — filters or batching would help.

KH

Karla H.

Small-Business (50 or fewer emp.)

4.5/5

"Control Without Slowing Us Down"

What do you dislike about ControlHub?

One minor issue is that if multiple requests come through at once, the notifications can pile up and feel overwhelming. It would be helpful to have a

2. Syncing Issues
Users experience syncing issues that cause delays and glitches, impacting the overall efficiency of ControlHub.
See 3 mentions

See Related User Reviews

AH

Ariel H.

Small-Business (50 or fewer emp.)

5.0/5

"Shipping Tracking in One Place"

What do you dislike about ControlHub?

Some small suppliers take longer to sync their tracking info.

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

2.5/5

"Great for Small Business"

What do you dislike about ControlHub?

The system tends to glitch frequently and load times are excessive when compared to similar systems running on the same network.

3. Inadequate Categorization
Users note the inadequate categorization for niche items in ControlHub, requiring manual adjustments for accurate budgeting.
See 2 mentions

See Related User Reviews

Liliana M.
LM

Liliana M.

Mid-Market (51-1000 emp.)

4.0/5

"User-friendly but still has room to grow"

What do you dislike about ControlHub?

Lacks some advanced customisation for rare purchase types and niche categories.

JL

Jessica L.

Mid-Market (51-1000 emp.)

5.0/5

"Amazon Integration Easy"

What do you dislike about ControlHub?

Occasionally, niche or unusual Amazon items don’t map perfectly to predefined categories in ControlHub, which means we have to manually reassign them

4. Login Issues
Users report encountering login issues, making initial access to ControlHub frustrating and uncertain for some.
See 2 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Suppliers Like It Too"

What do you dislike about ControlHub?

Some small vendors needed help logging in the first time.

OG

Oscar G.

Mid-Market (51-1000 emp.)

4.0/5

"Simple and Easy to use"

What do you dislike about ControlHub?

Sometimes I have trouble logging into the app, not sure if it’s an issue with my account or the app itself.

5. Confusing Categorization
Users experience confusing categorization in ControlHub, requiring manual reassignment of some niche items to the correct budget.
See 1 mentions

See Related User Reviews

JL

Jessica L.

Mid-Market (51-1000 emp.)

5.0/5

"Amazon Integration Easy"

What do you dislike about ControlHub?

Occasionally, niche or unusual Amazon items don’t map perfectly to predefined categories in ControlHub, which means we have to manually reassign them

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ControlHub Reviews (28)

Reviews

ControlHub Reviews (28)

4.5
28 reviews
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OG
Oscar G.
Purchasing Coordinator
Mid-Market (51-1000 emp.)
"Simple and Easy to use"
4/5
What do you like best about ControlHub?

I've had a great experience using Control Hub, it's incredibly easy to work with and learn. The interface is intuitive, and everything feels quick and convenient which makes onboarding and daily use a breeze. Review collected by and hosted on G2.com.

What do you dislike about ControlHub?

Sometimes I have trouble logging into the app, not sure if it’s an issue with my account or the app itself. Review collected by and hosted on G2.com.

Gracia C.
GC
Gracia C.
Purchase Manager
Small-Business (50 or fewer emp.)
"Responsive and Efficient"
5/5
What do you like best about ControlHub?

Customer support is super helpful, always answers quickly. Review collected by and hosted on G2.com.

What do you dislike about ControlHub?

I just dont find anything with room to improve. Review collected by and hosted on G2.com.

Verified User in Automotive
AA
Verified User in Automotive
Small-Business (50 or fewer emp.)
"great customer service, clunky app"
2.5/5
What do you like best about ControlHub?

Great customer service, prompt thoughtful replies. Bugs fixed quickly. Review collected by and hosted on G2.com.

What do you dislike about ControlHub?

the app itself is a bit clunky. I often have to perform workarounds to have the app show something in a way i need to view it. My staff frequently reports bugs. Sometimes updates affect our workflow but we weren't notified about an upcoming update. Review collected by and hosted on G2.com.

Verified User in Program Development
UP
Verified User in Program Development
Small-Business (50 or fewer emp.)
"Streamlined My Ordering"
4.5/5
What do you like best about ControlHub?

The interface is clean and intuitive—requesting items and approvals takes just a few clicks. Review collected by and hosted on G2.com.

What do you dislike about ControlHub?

Would love a live chat for quicker questions. Review collected by and hosted on G2.com.

Verified User in Airlines/Aviation
UA
Verified User in Airlines/Aviation
Mid-Market (51-1000 emp.)
"Great for Small Business"
2.5/5
What do you like best about ControlHub?

Easy to use, the ability to attach quotes to Purchase Orders is useful. Review collected by and hosted on G2.com.

What do you dislike about ControlHub?

The system tends to glitch frequently and load times are excessive when compared to similar systems running on the same network. Review collected by and hosted on G2.com.

Verified User in Aviation & Aerospace
UA
Verified User in Aviation & Aerospace
Mid-Market (51-1000 emp.)
"Cool Procurement System"
4/5
What do you like best about ControlHub?

I like that ControlHub is easy to use and the format is great to send to suppliers Review collected by and hosted on G2.com.

What do you dislike about ControlHub?

ControlHub sometimes glitches and has bugs. Review collected by and hosted on G2.com.

Verified User in Food Production
AF
Verified User in Food Production
Small-Business (50 or fewer emp.)
"Super Tool for putting a Bear Hug on Expenses!"
5/5
What do you like best about ControlHub?

We started using Control Hub to centralize our purchasing, make approvals easy and help accounting track our spending. The process is super easy, expense reconciliation is a breeze. When requesting to purchase, the process walks you through all the steps, ensuring important things aren't missed (like receipts!! :). Customer Support is AWESOME and always helped out with any questions I had. Highly Recommended (aka 5 stars!!!)

- Ease of use & fast setup

- Implementation was super smooth - we set up and rolled it out in one day Review collected by and hosted on G2.com.

What do you dislike about ControlHub?

No real dislikes! Worked as advertised! If I had to pick something:

- No expense reimbursement handling Review collected by and hosted on G2.com.

AN
Alejandra N.
Payroll Manager
Mid-Market (51-1000 emp.)
"Amazing Experience"
5/5
What do you like best about ControlHub?

The ControlHub team, but especially Marcus are friendly, always available, and do listen to Customer feedback. The app itself has put controls on our purchases and approval flows. Can easily set up budgets, track spending behavior, and integrates with QBO!! Review collected by and hosted on G2.com.

What do you dislike about ControlHub?

The slack customer support channel was discontinued. Review collected by and hosted on G2.com.
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