Contentstack Reviews (336)

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Reviews

Contentstack Reviews (336)

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4.3
336 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the flexibility and user-friendly interface of Contentstack, which allows for efficient content management across multiple platforms. Many appreciate how it enables teams to collaborate effectively and make quick updates without heavy reliance on developers. However, some users note that the platform can be slow at times, particularly during publishing.

Pros & Cons

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AN
Archie N.
Mid-Market (51-1000 emp.)
"Efficient Content Management Integration"
5/5
What do you like best about Contentstack?

I appreciate Contentstack's API first architecture that integrates easily with modern applications. I like how it allows me to create and manage structured content independently from website design. It also eliminates duplicate content management across multiple digital channels. The initial setup was fast, which was great. Review collected by and hosted on G2.com.

What do you dislike about Contentstack?

Provide a simpler onboarding experience for first time users. Review collected by and hosted on G2.com.

Carlos L.
CL
Carlos L.
E-commerce manager
Mid-Market (51-1000 emp.)
"User-Friendly and Intuitive, Best for Website Management"
4/5
What do you like best about Contentstack?

I find Contentstack to be an invaluable tool for my day-to-day work, primarily due to its user-friendly nature. Although it may not seem intuitive at first, it becomes quite easy to navigate over time, making it a reliable asset in managing our website's build and operations. I had some experience with other similar tools, but Contentstack stands out as the best, offering significant advantages compared to the alternatives I've tried. Moreover, the initial setup process was straightforward and intuitive, even without prior experience, enhancing my overall efficiency. It's also worth noting that despite its sophisticated capabilities, Contentstack integrates well with other software like Talon One and Yotpo, which further streamlines my workflow. Review collected by and hosted on G2.com.

What do you dislike about Contentstack?

I find the notification of changes in Contentstack could be improved. A couple of weeks back, the interface changed slightly, which wasn't a huge issue, but it would be better if they could send notifications or emails discussing these changes before they happen, rather than after. Review collected by and hosted on G2.com.

Response from Bianca Anderson of Contentstack

We understand your concern about the constant changes and we are continuously working to ensure that all updates are improvements for our users. Thank you for your feedback.

Karli S.
KS
Karli S.
Digital Community Engagement Manager
Enterprise (> 1000 emp.)
"Way easier to make your own and learn to use than other CMS products"
3.5/5
What do you like best about Contentstack?

Contentstack offers a LOT of the capabilities I used to have to research, implement, test and continuously update and manage through plug-ins when my site ran on Wordpress. It's nice having everything available just from Contentstack's product line. It's much easier for my small team to manage the backend as admins and set up workflows. We brought in a new hire right after we moved to Constentack and asked him to become our subject matter expert on it. There were tons of courses and resources available directly from Contenstack to quickly get him up to speed and rock and rolling. Review collected by and hosted on G2.com.

What do you dislike about Contentstack?

There are a few things that seem standard for a CMS that we have had to ask our dev team to work with Contentstack to deploy. Review collected by and hosted on G2.com.

Response from Bianca Anderson of Contentstack

We're thrilled to hear that Contentstack has made managing your site easier and more efficient for your team! We appreciate your feedback on areas for improvement and will work closely with our dev team to address any standard CMS features that may be missing. Our goal is to provide a seamless experience for our users, and we value your input in helping us achieve that. If you have any specific requests or suggestions, please feel free to reach out to our support team. Thank you for choosing Contentstack, and we look forward to continuing to support your digital needs.

Christian J.
CJ
Christian J.
Marketing Communications & Promotions Coordinator
"Fast Updates, Seamless Locale Switching"
5/5
What do you like best about Contentstack?

I like using Contentstack because updates are fast, and it's easy to switch between locales for updates. I find it valuable that if I know the entry name, I can edit one locale and quickly move to the next. What I consider 'fast' is how quickly updates sync to the storefront compared to our old CMS. Review collected by and hosted on G2.com.

What do you dislike about Contentstack?

More previews functionality while editing. It would be good to have a dynamic preview. Review collected by and hosted on G2.com.

Vimalraj D.
VD
Vimalraj D.
Enterprise (> 1000 emp.)
"Smooth Transition with Strong Version Control"
4/5
What do you like best about Contentstack?

I find the version control in Contentstack to be very good compared to other platforms in the market. The transition to using Contentstack was smooth because the Contentstack team was always available. Review collected by and hosted on G2.com.

What do you dislike about Contentstack?

I find the UI complex and feel it can be simplified. Review collected by and hosted on G2.com.

MC
Maddie C.
Mid-Market (51-1000 emp.)
"Fast and Reliable Content Delivery with Contentstack"
5/5
What do you like best about Contentstack?

I like the expanded library of prebuilt integrations and connectors in Contentstack as it provides fast and reliable content delivery. The initial setup was fast, which made adopting the platform easier for our team. Review collected by and hosted on G2.com.

What do you dislike about Contentstack?

Provide more detailed documentation, tutorials, and guide learning. Review collected by and hosted on G2.com.

Response from Bianca Anderson of Contentstack

Hi Maddie,

Thank you for your review! We're happy to hear that the prebuilt integrations, connectors, and fast setup helped your team deliver content more reliably and create more consistent customer experiences.

We also appreciate your feedback on documentation and learning resources. We've recently expanded both our Contentstack Academy (https://www.contentstack.com/academy) with guided training and our documentation (https://www.contentstack.com/docs) with updated guides, tutorials, and reference material to help users get the most from the platform. We hope you'll find them valuable as you continue your journey with Contentstack.

Thanks again for your feedback and for being part of the Contentstack community!

See how Contentstack improved
Sylwia S.
SS
Sylwia S.
Senior Digital Project Leader
Small-Business (50 or fewer emp.)
"Streamlines Content Management with Ease"
4.5/5
What do you like best about Contentstack?

I enjoy that Contentstack is an advanced tool. It helps to integrate all our websites in one place, making it easy to manage all of them at once. I also find it easy to copy components between them. Basically, it provides everything we need. Review collected by and hosted on G2.com.

What do you dislike about Contentstack?

Sometimes we need personalized solutions that are specific for our business, and I wish to have more personalized solutions that are easy to develop from your side. It would be nice to get them quicker. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Empowering No-Code Publishing, But Not Always Intuitive"
3/5
What do you like best about Contentstack?

It gives me the autonomy to edit our website and publish content without needing to code. Review collected by and hosted on G2.com.

What do you dislike about Contentstack?

It is not the most intuitive software. I often feel stuck on basic tasks, like viewing a preview of the content I try to publish. Review collected by and hosted on G2.com.

Response from Bianca Anderson of Contentstack

Hi there,

We're glad to hear that Contentstack gives you the flexibility to create and publish content without needing to write code, and that it's helping you deliver content across both your website and product.

We also appreciate your feedback about the learning curve and previewing content. We're continually improving the authoring experience, and we've expanded our documentation (contentstack.com/docs) and Contentstack Academy (contentstack.com/academy) with guided learning and tutorials to help users get the most out of the platform. Thanks again for sharing your feedback and for being part of the Contentstack community!

See how Contentstack improved
KS
Kyla S.
EcommerceTeam Lead
Small-Business (50 or fewer emp.)
"Love the Scheduled Content Changes, Still Room to Grow"
3.5/5
What do you like best about Contentstack?

The platform has given us the ability to schedule content changes to our website. Review collected by and hosted on G2.com.

What do you dislike about Contentstack?

I do not like that when I am making changes I cannot see what the layout looks like until I publish the changes. I would prefer to see the page rendered as it would be on the site to get an idea for the look and feel as I am working. Review collected by and hosted on G2.com.

Response from Bianca Anderson of Contentstack

Hi Kyla,

Thanks for sharing your feedback. We're glad the scheduled publishing capabilities have helped your team plan updates more easily without needing someone to manually push changes live. We also appreciate the input on previewing page layouts during editing. Feedback like this helps us continue improving the authoring experience.

Thanks again for your review and for being part of the Contentstack community.

Pierre B.
PB
Pierre B.
"Scalable CMS with Intuitive Customization"
4/5
What do you like best about Contentstack?

I like that Contentstack scales easily as we grow and allows our teams to create, structure, and update content independently across multiple digital channels and platforms. Its simple and intuitive user experience makes it easy for editors to use, while also providing the flexibility to customize it to our specific workflows and integrations. The way it helps power scalable, multilingual, and multi-brand experiences is also valuable. Review collected by and hosted on G2.com.

What do you dislike about Contentstack?

I would like to have a better way to migrate branches to another branch, such as copying the whole main, including assets, to the develop branch. The bulk import and export, including assets, could be improved. Review collected by and hosted on G2.com.

Response from Bianca Anderson of Contentstack

Hi Pierre,

Appreciate you taking the time to share this. It’s great to hear Contentstack is helping your teams scale content across channels while enabling editors and developers to work in parallel.

Thanks as well for the feedback on branch migration and bulk import/export with assets. Input like this helps us continue improving workflows for teams managing complex content operations.

Thanks again for sharing your experience and for being part of the Contentstack community.