---
title: Contentstack Reviews
meta_title: 'Contentstack Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 338 reviews by the users' company size, role or industry
  to find out how Contentstack works for a business like yours.
aggregate_rating:
  rating_value: 4.3
  review_count: 338
  scale: '5'
date_modified: '2026-07-29'
parent_category:
  name: Content Management
  url: https://www.g2.com/categories/content-management
---

# Contentstack Reviews
**Vendor:** Contentstack  
**Category:** [Headless CMS Software](https://www.g2.com/categories/headless-cms)  
**Average Rating:** 4.3/5.0  
**Total Reviews:** 338
## About Contentstack
Contentstack is redefining how modern digital experiences are built and managed. As the pioneer of the Agentic Experience Platform (AXP), Contentstack brings together structured content and brand governance (Content Cloud), real-time customer data, omnichannel personalization (Data Cloud) and autonomous AI orchestration (Agent OS) into one unified system. While many organizations adopted headless CMS or standalone AI tools expecting transformation, they often found themselves managing disconnected systems and manual workflows. Contentstack helps enterprises move beyond that complexity by connecting content, data and AI in a way that makes digital experiences faster to launch, easier to manage and more adaptive in real time. Leading brands including Steve Madden, LG Electronics, Subaru of America, Dolce &amp; Gabbana, 1-800-Flowers, Decathlon, and Caesars Entertainment rely on Contentstack to reduce operational friction and deliver personalized, scalable digital experiences with confidence. The company is known for its customer-first culture and commitment to the communities it serves through the Contentstack Cares program. Learn more at https://www.contentstack.com.



## Contentstack Pros & Cons
**What users like:**

- Users praise the **intuitive interface** of Contentstack, facilitating easy onboarding and efficient content management for non-technical teams. (54 reviews)
- Users appreciate the **intuitive interface and flexibility** of Contentstack, making content operations seamless and efficient. (45 reviews)
- Users value the **intuitive design** of Contentstack, enabling easy navigation and efficient content management without disruption. (34 reviews)
- Users commend the **flexibility** of Contentstack, enabling efficient content management across multiple platforms and workflows. (29 reviews)
- Users value Contentstack&#39;s **flexible content modeling** , enabling efficient multi-surface rollouts and streamlined workflows with automated processes. (25 reviews)
- Users appreciate the **user-friendly interface** of Contentstack, noting the easy navigation and excellent support resources. (22 reviews)
- Customizability (20 reviews)
- Users value the **easy integration** capabilities of Contentstack, enhancing collaboration between developers and authors seamlessly. (20 reviews)
- Interface Intuitiveness (19 reviews)
- Creation Ease (18 reviews)

**What users dislike:**

- Users find the **content management system cumbersome** , citing issues with usability, bugs, and frequent updates disrupting workflows. (22 reviews)
- Users find the **limited features** of Contentstack&#39;s Personalize tool hinder usability and flexibility in A/B testing. (15 reviews)
- Users find **limited customization** in Contentstack, lacking flexibility for advanced layouts and requiring developer assistance for HTML updates. (13 reviews)
- Users face **editing difficulties** with cumbersome asset management and formatting issues that slow down content creation. (12 reviews)
- Users face **editing issues** with navigating between page creation and asset management, which disrupts their workflow. (12 reviews)
- Users find the **learning curve steep** for Contentstack, feeling overwhelmed by its many functions and technical documentation. (12 reviews)
- Users find the **difficult usability** of Contentstack overwhelming, complicating decision-making and hindering effective content management. (11 reviews)
- Difficulty (11 reviews)
- Users find **missing features** such as limited document creation options and lack of roadmap support frustrating. (11 reviews)
- Poor Search Functionality (11 reviews)

## Contentstack Reviews
  ### 1. Contentstack is a great modern CMS

**Rating:** 5.0/5.0 stars

**Reviewed by:** Brian J. | Senior Web Developer, Enterprise (> 1000 emp.)

**Reviewed Date:** February 28, 2020

**What do you like best about Contentstack?**

The Contentstack team is always innovating / adding helpful features. They are very open to feedback and feature requests.

**What do you dislike about Contentstack?**

We sometimes run into challenges when changing the data structure of content types with many entries.

**What problems is Contentstack solving and how is that benefiting you?**

Contentstack provides us with a flexible solution to manage our content. We have a variety of users who need to access and edit our content in a variety of ways including content authors, editors, developers and translators. The headless nature of Contentstack allows us to use APIs for our our automated tasks, while still providing a nice UI when needed. 

Since Contentstack is cloud based we don't need to worry about managing infrastructure. We can trust that our data is safe and available.

  ### 2. I would definitely recommend the concept a headless CMS to a friend or colleague.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jack S. | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 09, 2020

**What do you like best about Contentstack?**

The ability to access huge amounts of data that would have otherwise been difficult to access.

**What do you dislike about Contentstack?**

There are still areas of the site that are still being developed, and improvements are constantly being made. Although this is a good thing, it can be a frustrating experience developing schema for a new and better feature to appear e.g. Modular blocks.

**Recommendations to others considering Contentstack:**

Look at your plans for the future of the business and see whether looking at Apps Is a consideration. Having all your content/data in one place is perfect for launching into other platforms.

**What problems is Contentstack solving and how is that benefiting you?**

Definitely being able to set the foundations required for an A/B testing culture going forwards with the business. The benefits are vast, with the future-proofing of data being the main benefit. It will allow relatively easy expansion in the future.

  ### 3. I'm an Engineering Manager who helped select and onboard Contentstack at Airbnb

**Rating:** 5.0/5.0 stars

**Reviewed by:** Shahaf A. | Software Engineering Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** February 28, 2020

**What do you like best about Contentstack?**

Flexible schema definition (e.g. modular blocks).  Customize publication stages.  Webhooks to synchronize content in Contentstack with other services (e.g. translation, search index).  Customizable/extensible UI for authors.

**What do you dislike about Contentstack?**

The CDN cache-purge policy is "big hammer", not "surgical".  There's a rate limit for content management API requests.  There's been some confusion about the different kinds of API tokens and which functionality is supported by each.

**What problems is Contentstack solving and how is that benefiting you?**

We migrated from a legacy in-house CMS to Contentstack, which sped up our overall SOA migration, and in the process gave our content authors a much friendlier interface.  The new CMS is much easier to evolve than our old one.  Contentstack is starting to be used by other teams at Airbnb.

  ### 4. Depends on the Aptitude/Experience of the Company re: understanding CMSs

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Wine and Spirits | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 28, 2020

**What do you like best about Contentstack?**

Contentstack seems to be pretty straight-forward and nimble to understand in terms of building templates, and is intuitive to get around in (finding content entries, editing, publishing, scheduling, etc). It is great for managing regular eCommerce promotions and putting together storytelling pages about products using atomic content modules I designed.

**What do you dislike about Contentstack?**

ContentStack needs more pre-built solutions out of the box that are commonly requested business needs of content mgmt teams--a blog, a preview of content (especially an entire page) within the product without having to publish, pre-configured content modules that can be dragged and dropped in the desired order, an easy way to set custom URLs at the root level...basically if they could mimic more of the experience of a WordPress or Squarespace CMS, it'd get content teams onboard so fast! Otherwise, you have to have a seasoned Product Mngr with a vision for all of these things who has to define it all upfront, then have a tech team spend months of time building it all. Sales team should identify common use case for content marketing nowadays and come up with pre-built examples. I worked for many years in the CMS SaaS industry and we always built a lot of pre-existing models like this to close sales deals.

**Recommendations to others considering Contentstack:**

As I mentioned above, you have to have a seasoned Product Mngr with a vision for all of the content mgmt needs of the company... who defines it all upfront, then has a tech team spend months of time building it all. Just because you acquired a CMS doesn't mean suddenly everything is automatically ready to go.

**What problems is Contentstack solving and how is that benefiting you?**

The biggest struggle is being able to create custom URLs at the root level, example: mydomain.com/hello. We're working on some kind of backend rails solution for this. It seems its been a bit of an extra struggle getting things to work with rails, but I know CS has a rails gem that we haven't explored using yet...we are just doing raw calls as I understand it. My tech team has been saddles with hundreds of requests for other things, so we dont have the time to dedicate to the CMS.

  ### 5. Powerful, Modern CMS

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 29, 2020

**What do you like best about Contentstack?**

Content Management Systems have come a long way but Contentstack and heacless CMS have taken it one step further. With the decoupling of the authoring and presentation layers, the front-end engineers and content managers have truly become independent of each other and can get content to their users faster.

**What do you dislike about Contentstack?**

As with any CMS, content managers and developers are working in opposite directions. In order to resolve this longstanding issue with CMS, it is valuable for a platform like Contentstack to make such changes be able to propagate seamlessly.

**What problems is Contentstack solving and how is that benefiting you?**

Content consistency across environments; ease of use from business user and content manager perspective,

  ### 6. Digital Marketing Specialist

**Rating:** 5.0/5.0 stars

**Reviewed by:** Luke L. | Digital Marketing Specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 28, 2020

**What do you like best about Contentstack?**

The ability to quickly build landing pages and using a template format for consistency helps with the creative team a lot as well.  It also empowers more teammates to make edits to content they own.

**What do you dislike about Contentstack?**

I think there is nothing wrong with what tasks I have to accomplish on a daily basis.

**Recommendations to others considering Contentstack:**

If you are having problems with efficacy in building digital assets such as web pages or landing pages I would highly recommend investing in ContentStack

**What problems is Contentstack solving and how is that benefiting you?**

We are able to free up lots of development time to work on other projects that move the business forward in a digital capacity.

  ### 7. Excellent product and customer service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Josh H. | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 02, 2020

**What do you like best about Contentstack?**

As a developer, I like the ease by which we can integrate Contentstack seamlessly into our web applications. Additionally, their customer support is always top-notch, responsive, and willing to help in whatever ways possible.

**What do you dislike about Contentstack?**

There have been no downsides for our team.

**Recommendations to others considering Contentstack:**

Be sure to really think over your data structure before diving in.

**What problems is Contentstack solving and how is that benefiting you?**

By using Contentstack, we are able to quickly roll out new, fresh content, and for many product launches, we've been able to have our designers and copywriters churn out new, unique pages without our development team getting involved.

  ### 8. Flexible system, amazing support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Leisure, Travel & Tourism | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 29, 2020

**What do you like best about Contentstack?**

The flexibility and ease of content modelling as well as onboarding content users. The in-product chat is also super helpful as the customer support is incredibly responsive. We had our stack up and running, powering content in a couple months. The last project that was simliar took multiple quarters.

**What do you dislike about Contentstack?**

The pricing is confusing and difficult to understand. Localization is not ideal as once something is localized, updating is very confusing

**What problems is Contentstack solving and how is that benefiting you?**

Landing page builder, injecting landing pages with content, blog pages, Content for email templates

  ### 9. Flexible and responsive with great support

**Rating:** 4.5/5.0 stars

**Reviewed by:** Christopher T. | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 29, 2020

**What do you like best about Contentstack?**

Good support for integration w/ strong API

**What do you dislike about Contentstack?**

The UI is occasionally cumbersome to use

**Recommendations to others considering Contentstack:**

If you are looking for a headless CMS with excellent API and robust support then ContentStack is a good fit.

**What problems is Contentstack solving and how is that benefiting you?**

Business being able to easily change and localise content without developer intervention.

  ### 10. Content Editor

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** November 24, 2020

**What do you like best about Contentstack?**

Fast software, easy to use,
 nice design

**What do you dislike about Contentstack?**

Searching for URLs sometimes doesn't work great

**What problems is Contentstack solving and how is that benefiting you?**

Easy to build pages and update them quickly

  ### 11. Couldn't be HAPPIER!!!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Enterprise (> 1000 emp.)

**Reviewed Date:** May 29, 2020

**What do you like best about Contentstack?**

We've tightly integrated ContentStack into our .NET platform.  The content dynamically combines with our system-wide pattern library enabling us to create and maintain content in real time using data cache and webhooks.

**What do you dislike about Contentstack?**

Some of the field types were arbitrarily too restrictive when we first started, but CS has resolved those issues.

**Recommendations to others considering Contentstack:**

without any reservations

**What problems is Contentstack solving and how is that benefiting you?**

Flipped technical debt issues enabling us to spend much more time on strategic projects.

  ### 12. Easy to use, scalable, consistent.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** February 28, 2020

**What do you like best about Contentstack?**

It's very straightforward and flexible - makes development easy for our team.

**What do you dislike about Contentstack?**

For our purposes, there aren't too many issues. It's a good solution for our needs.

**What problems is Contentstack solving and how is that benefiting you?**

We are able to build flexible and efficient solutions for our site that has constant changes and updates. It makes it easy for us to keep moving forward without a lot of setup time.

  ### 13. Takes a bit to implement but worth it

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.)

**Reviewed Date:** May 29, 2020

**What do you like best about Contentstack?**

We used to require a full time engineer to make even small changes to our site. Using contentstack we were able to turn all our pages into flexible templates so the marketing team can now make virtually all changes on our own, freeing up engineering headcount and making us way faster and more nimble.

**What do you dislike about Contentstack?**

It's pricey and requires a lot of technical expertise to implement. Once it's done though it's quite flexible.

**What problems is Contentstack solving and how is that benefiting you?**

We have our whole website on Contentstack and have ported over all our web pages into templates. We no longer rely on engineering to build or edit pages.

  ### 14. Ever evolving feature rich product and fantastic service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 01, 2020

**What do you like best about Contentstack?**

The core product has all of the features our business requires. Other similar products never seem to cover all of our requirements like Contentstack does. Their support and account management has been fantastic since day one.

**What do you dislike about Contentstack?**

There are some bulk operation features lacking we could really benefit from, but I believe these are in the works. The UI could also be improved particularly from a mobile standpoint.

**What problems is Contentstack solving and how is that benefiting you?**

We are building static marketing websites and dynamic web applications. Contentstack's headless architecture and APIs have allowed us to build our front end experiences very enjoyably and reliably.

  ### 15. Easy to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 28, 2020

**What do you like best about Contentstack?**

Ease of use and tons of options.  Everything is straight forward. API is well documented and support is superb.

**What do you dislike about Contentstack?**

I think some of the UI can be tweaked a little so things appear cleaner

**Recommendations to others considering Contentstack:**

Let Contentstack do the heavy lifting and focus on the more important things.

**What problems is Contentstack solving and how is that benefiting you?**

Allowing content creators who knows nothing about code to come in make updates was a win for everyone. Content creators does not have to wait for a developer and developers can focus making the experience better.

  ### 16. Everything we wanted from a headless CMS

**Rating:** 5.0/5.0 stars

**Reviewed by:** Simon H. | CTO, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 28, 2020

**What do you like best about Contentstack?**

The product is undergoing constant development and new features are generally very useful, the platform is always growing and improving and continues to provide everything we require.

**What do you dislike about Contentstack?**

Performing very large operations spanning thousands of records can be quite slow due to the requirement to throttle API requests - a bulkified API would be a useful addition to the platform.

**What problems is Contentstack solving and how is that benefiting you?**

It has been invaluable in supporting a company wide platforming - the ease of schema creation and data management has been hugely helpful during the project.

  ### 17. Great experience and partnership so far.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Peter G. | Global VP of Product and Technology, Enterprise (> 1000 emp.)

**Reviewed Date:** February 29, 2020

**What do you like best about Contentstack?**

The flexibility in the system that allows infinite customisations within components and workflows.

**What do you dislike about Contentstack?**

Nothing to date.........................

**What problems is Contentstack solving and how is that benefiting you?**

Global centralised marketing platform operated by 76 different countries. There aren't too many technologies that can handle what we are throwing at it. Maybe salesforce only.

  ### 18. Dynamic and Flexible

**Rating:** 5.0/5.0 stars

**Reviewed by:** Chris R. | Product Manager - Web , Enterprise (> 1000 emp.)

**Reviewed Date:** March 02, 2020

**What do you like best about Contentstack?**

I like that ContentStack is highly flexible to your business and technology needs. The support team is also amazing and answer questions quickly while also providing architectural guidance as you embard down a path of some big time decision making.

**What do you dislike about Contentstack?**

not much right now - new features get deployed regularly so that's always something to look forward to. Plugin/Component library keeps growing.

**What problems is Contentstack solving and how is that benefiting you?**

Managing content and localization across the globe and across multiple channels.

  ### 19. Great Customer Service, Easy to Use!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 02, 2020

**What do you like best about Contentstack?**

Contentstack team has been very accommodating in helping our team with any questions we have or issues that have arisen. We've been using them on all of our sites for a year now and have had no complaints.

**What do you dislike about Contentstack?**

It can be hard to create the correct content for your needs and once content types have been created it can be difficult to modify. That being said CTS team is there to help make sure you create the correct content types for your needs.

**What problems is Contentstack solving and how is that benefiting you?**

We use the contentstack headless CMS to deliver content to our ecommerce sites. Its been very flexible in our ability to create and manage content.

  ### 20. Handy tool

**Rating:** 4.0/5.0 stars

**Reviewed by:** Alyssa l. | Teaching Assistant, Information Technology and Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 06, 2019

**What do you like best about Contentstack?**

Contentstack helps in changing the content of web sites. It provides instant access to the data and changes it quickly. This speedy working helps in maintaining the data and updating process brings ease for the users. The system is very much simple and efficient. Furthermore it is very feasible to use the tools for data change without any complicated training. It's quickness and efficientvservices make it more effective for all sort of devices. The team of Contentstack is always ready to hear from you.

**What do you dislike about Contentstack?**

We can get many tools in Contentstack that help us in making our work easy. But still there is space for more improvement and changes in the features and tools. The dashboard can be made easier.

**What problems is Contentstack solving and how is that benefiting you?**

Contentstack is a CMS provider that provides latest services to the computers and mobile phone devices. These services include all The web development and technology based. It provides latest digital services to the customers. These services are available for computers, laptops, tablets and digital watches.

  ### 21. Extremely smooth and flexible headless CMS.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Angelina J. | Manager of U.S. Customer Experience , Construction, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 14, 2019

**What do you like best about Contentstack?**

Contentstack allows you to create different types of webpages. It let you add reusable content blocks like headers and menus. This comes in handy when you need to manage elements of an app for various devices. It also has easy-to-follow documentation and example code for various project types.

**What do you dislike about Contentstack?**

Contentstack has no support for document indexing and does not have any website management either. The drop zones sometimes making it difficult to smoothly drag-and-drop the objects. Its user interface is also not very intuitive either.

**Recommendations to others considering Contentstack:**

Contentstack allows you to create different types of webpages.

**What problems is Contentstack solving and how is that benefiting you?**

Contentstack provides complete control over webbooks, users, roles and assets. It works seamlessly on multiple platforms. It has support for multiple programming languages as well. Its most amazing features include content composition, batch publishing, and scheduled publishing.

  ### 22. Fabolous product, flexible and great live customer support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 28, 2020

**What do you like best about Contentstack?**

The flexibility of customization makes integration seamless

**What do you dislike about Contentstack?**

UI can be improved a bit for navigating the stacks but thats a "reaching" feedback

**What problems is Contentstack solving and how is that benefiting you?**

Creating a seamless process in making site updates without having to update the codebase, as well as scheduling of updates.

  ### 23. A CMS that allows us to have the flexibility we need

**Rating:** 4.5/5.0 stars

**Reviewed by:** Vincent S. | Senior Account Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 20, 2019

**What do you like best about Contentstack?**

First and foremost we like that Contentstack is a pure SaaS headless CMS. They have taken great care to develop virtually every feature a headless CMS could need, while avoiding the siren call of developing features that would steer their product away from microservices and towards a monolith. Contentstack also has more features than the others we considered in our RFP, including Contentful, Kentico Cloud, Zesty.io, Prismic.io, ButterCMS, and Amplience. Critical features we found only in Contentstack included features for content composition (called modular blocks and groups in Contentstack), batch publishing (called Releases in Contentstack), and scheduled publishing.

**What do you dislike about Contentstack?**

The fit and finish of the Authoring UI is a little worse than some of the competition, with some elements taking up more or less space than they should, and drop zones sometimes making it difficult to smoothly drag-and-drop. These don't seriously impede the authoring process, but do make the product feel slightly less refined that other SaaS headless CMS's.

**Recommendations to others considering Contentstack:**

Be clear about your target architecture. If you are committed to a monolith (e.g. traditional Java EE web application), then Contentstack might be a mixed bag. Implementing Contentstack benefits from familiarity with with RESTful APIs and serverless tools like AWS Lambda / Azure Functions / GCP Cloud Functions. However, if you want a modern web application or native app built on top of microservices, then Contentstack is a great fit.

**What problems is Contentstack solving and how is that benefiting you?**

I think that Contentstack has more features than their competitors. They develop new features more quickly, and their sales and customer success teams really understand the needs of enterprise customers. I would say that Contentstack is the best Headless CMS available today and it has helped us get our projects up quickly.

  ### 24. Manage all your media files under one control

**Rating:** 4.0/5.0 stars

**Reviewed by:** Anna S. | Software Engineer, Financial Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 31, 2019

**What do you like best about Contentstack?**

All the media files can be readily managed through one control panel. You can also review your previous content/asset and also save the last ones. You can also add security through SSO with SAML 2.0 and more.

**What do you dislike about Contentstack?**

There are no major disadvantages, but apart from seeing the built in examples it would be better to upload some of the projects on new devices such as smart watches and VR headsets.

**What problems is Contentstack solving and how is that benefiting you?**

The foremost feature is that Contentstack allows the user to upload its data to any environment of testing, developing and production.

  ### 25. Contentstack has made my job so much easier

**Rating:** 4.5/5.0 stars

**Reviewed by:** Kristyn L. | Front End Web Developer, Legal Services, Enterprise (> 1000 emp.)

**Reviewed Date:** March 06, 2018

**What do you like best about Contentstack?**

I love how easy Contentstack makes it to control and change content. Many of my team members have been able to figure out how to use the platform on their own with little to no training. I love the simplicity and flexibility of the platform. It makes it not only easy to use, but versatile enough to match the needs of our website.

**What do you dislike about Contentstack?**

As I use the platform, I think there is room for more features and additional user experience improvements. However, the support team is extremely open and eager to hearing these suggestions, and new features are constantly being rolled out.

**What problems is Contentstack solving and how is that benefiting you?**

When we decided to do an overhaul of our entire website, we were looking for a CMS that would keep things simple and user-friendly for storing our content while allowing us to have freedom when it came to the actual development of the website.

  ### 26. Best content management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tracey M. | Executive Director, Public Safety, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 20, 2018

**What do you like best about Contentstack?**

I really enjoy  Contentstack because of its ease of use and ability to be super flexible. It integrates easily with my Salesforce, and allows me to collect the big data I need to know what is going on on my website. 

**What do you dislike about Contentstack?**

I've found nothing I dislike about Contentstack. The easy to understand dashboard, and ease of inputting new content make updating any of the pages easy.  

**Recommendations to others considering Contentstack:**

If you want seamless control between desktop and mobile applications, this is what you wan to be using. 

**What problems is Contentstack solving and how is that benefiting you?**

My sites hosta a global directory of anti violence organizations. With the help of  Contentstack I am able to track which records are looked at, for how long, if there is a specific region getting more attention than others, and the ability to make new resources available on the website by only working in my Salesforce instance.  

  ### 27. Great option as a flexible headless CMS for many types of applications and services

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Entertainment | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 21, 2018

**What do you like best about Contentstack?**

Well thought out and designed interface. Makes it very easy to configure content types with many different types of fields and options. Nested and optionally multiple grouping was one of the features that makes Content Stack stand out. Unlike some other options CMS is not blog oriented and easily to understand JSON output can be used and shared across multiple services.

**What do you dislike about Contentstack?**

In the past scheduling entries to be published at future dates has been confusing for some of our content creators if edits are made after a post has been scheduled. Need to be careful modifying existing fields in established content types to avoid accidentally losing data. I hear this is an improvement they are working on.

**Recommendations to others considering Contentstack:**

Saves the trouble of having to build a custom backend and just focus on the frontend and user facing aspects of your app or site.

**What problems is Contentstack solving and how is that benefiting you?**

There are many benefits of having a headless CMS that just outputs json and associated assets. Solved our need to serve static content but retain the ability for content creators to make edits without engineering assistance.

  ### 28. Content Stack Changes the Game Company-Wide

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jason R. | Chief Information Officer, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 12, 2018

**What do you like best about Contentstack?**

Content stack has saved my company a lot of time and money by making it easy to deploy and manage user-facing content across my organization.  My Developers love it because it was easy to deploy and fast; my marketing team loves it because they can go in and update content on their own.  I had my developers build a custom-landing-page template builder on top of content stack so that the marketing team can drag and drop modules, and then Content Stack populates the modules with data.  Super slick.  We use content stack to run the bulk of the website, to build landing pages, and to run our blog.  It's been a great tool for us and everyone in the organization loves it.  

**What do you dislike about Contentstack?**

I think that there's still some room for the User Interface to be as intuitive as the consumer (b2c) products in the space.  

**What problems is Contentstack solving and how is that benefiting you?**

Content stack has given us the usability of off-domain consumer-grade products while allowing us the SEO benefits of having content on our domain. That's been the biggest win. 

  ### 29. The unique supporting content

**Rating:** 4.5/5.0 stars

**Reviewed by:** Alberto H. | Agente de Publicidad, Consumer Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 16, 2018

**What do you like best about Contentstack?**

The easy way  to deliver  digital content and the multiple interactions by using it on  mobile, by the web or and wherever you are. I like the applications development it has that gives the chance to review any content. 

**What do you dislike about Contentstack?**

I do not like the cost per month, it is too expensive to pay for only a monthly rate, it could be mnore accessible to the people.

**Recommendations to others considering Contentstack:**

I recommend the software even if it is expensive, it is easy of use and implement.

**What problems is Contentstack solving and how is that benefiting you?**

It has helped me with all the content I have managed across my job, editing and posting announces. It has the tools that I have needed to create new contents.

  ### 30. The best CMS!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.)

**Reviewed Date:** April 13, 2018

**What do you like best about Contentstack?**

Contentstack has allowed us to be increasingly flexible and creative in our development efforts while at the same time significantly reducing the number of tickets in our backlog by enabling our stakeholders to manage their content. The audit logs and detailed user management allow us to monitor when changes are made as well as which user made the changes (awesome!).

The team at Contentstack is also fantastic. They are quick to help us resolve any issues we run into and are very attentive to our business needs.



**What do you dislike about Contentstack?**

There is nothing about Contentstack that I do not like.

**What problems is Contentstack solving and how is that benefiting you?**

We have significantly reduced our backlog by giving stakeholders the ability to own their content on our web properties.

  ### 31. Content server

**Rating:** 5.0/5.0 stars

**Reviewed by:** Derek U. | Asesor, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 24, 2018

**What do you like best about Contentstack?**

The well designed platform is adapted to any user, it provides with a way to manage my own content without using private web sites. In addition to this, I received with pleasure the easy way of integration with digital app, android and others mobile devices.

**What do you dislike about Contentstack?**

I think that this platform fulfill with all the requirements but unfortunately the high level of cost make it difficult to access to all users.   

**Recommendations to others considering Contentstack:**

Yes, recommended.

**What problems is Contentstack solving and how is that benefiting you?**

I have reached many clients with the creations of new content, it has served as one way connections with my business contacts.

  ### 32. ContentStack Review

**Rating:** 4.0/5.0 stars

**Reviewed by:** Melissa M. | Marketing Strategy Implementation Manager, Hospitality, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 14, 2018

**What do you like best about Contentstack?**

Easy to deploy, easy to use at every level, and it helps us push push digital content quickly saving us alot of time.

**What do you dislike about Contentstack?**

There's nt much to complain about yet. I would appreciate more customized features in the future though!

**What problems is Contentstack solving and how is that benefiting you?**

We use this as our primary (and only) CMS tool for managing and updating digital content.

  ### 33. Contentstack enabled me to update my content quickly and easily for my wedding planning business.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Marie L. | Owner, Event Planner & Coordinator, Events Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 21, 2018

**What do you like best about Contentstack?**

Ease of use. The ability to quickly produce blog new content, publish and preview. 

**What do you dislike about Contentstack?**

Contentstack was able to address all my needs for my website.

**What problems is Contentstack solving and how is that benefiting you?**

I was using wordpress before and it was difficult to update my site because I had to code and I'm not a programmer.

  ### 34. Recently Re-designed

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.)

**Reviewed Date:** January 13, 2017

**What do you like best about Contentstack?**

Visually appealing. Recently went through a UI redesign.

**What do you dislike about Contentstack?**

None that I see as a non-power user. I use it exclusively to post events to our website, and it functions perfectly for this task.

**Recommendations to others considering Contentstack:**

I'm not sure about ease of use during setup, but it's straightforward for non-admins to use.

**What problems is Contentstack solving and how is that benefiting you?**

I use this tool to add events and event links to our corporate website.

  ### 35. A CMS that requires little to no training!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sylvie S. | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 23, 2015

**What do you like best about Contentstack?**

Making updates is fast and easy! I like how easy it is to preview on staging and then pushing to the live site.

**What do you dislike about Contentstack?**

That not everyone uses this awesome CMS.

**Recommendations to others considering Contentstack:**

You should at least see a demo. One of the nicest things about contentstack.io is that you can customize how the system is built. It's flexible and logical. 

**What problems is Contentstack solving and how is that benefiting you?**

We were using a platform not meant to be a CMS (WordPress) and it didn't have a true staging site, so updates had to be done twice; this introduces errors in real time!!! Also, making the update required you to also commit to the repo. Not efficient. A simple web update that should take a few seconds, would take at least 30 minutes. 

We realized that contentstack.io made all our employees happy and not afraid to make web updates. Anyone could do it and some didn't even have to look at the documentation because it was intuitive.

  ### 36. Contentstack is so intuitive, even a marketing manager can use it!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rebecca S. | Principal, Enterprise (> 1000 emp.)

**Reviewed Date:** April 20, 2015

**What do you like best about Contentstack?**

Contentstack is a (nearly) WYSIWYG CMS system that is so straightforward, users can ramp up within a day of training. I especially appreciate that we can specify limited access by business unit so that our stakeholders can make small changes themselves, thus feeling empowered and engaged but without breaking the entire website. The flow and the system messaging are really clear--again, even easily interpreted by a non-tech person. I have worked on CMSes where you needed a CS degree just to understand the error messages. 

**What do you dislike about Contentstack?**

Not much, really--it works well. The only flaw might be that it's almost too easy to use, so folks who have worked on other CMSes can introduce errors by overcoding. But that's easily seen and fixed in the staging environment. 

**What problems is Contentstack solving and how is that benefiting you?**

We build a medium-sized marketing website that has been localized to four additional regions. We're able to make quick changes across languages and locales with minimum effort. 

  ### 37. One of the easiest and robust CMS systems!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alla O. | Marketing and Lead Generation Director, Computer Networking, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 20, 2015

**What do you like best about Contentstack?**

Once technical part is done, it's very easy-to-use  and very intuitive system. It's also is capable of producing the most advanced sites with a lot of custom requirements. 

**What do you dislike about Contentstack?**

If you’re unable to commit development resources or can’t hire someone who knows how to integrate it, it may not be the best choice.

**Recommendations to others considering Contentstack:**

CMS requires the most technical expertise when setting up site. However, once it's set up it's super easy to manage and maintain the site.  It also is capable of producing pretty advanced site.  Customer support is outstanding and very quick! I definitely recommend it!

**What problems is Contentstack solving and how is that benefiting you?**

We needed complex, advanced site with a lot of custom requirements and this CMS was able to handle them all. I would definitely recommend it for the sites that require complex data organization and a lot of custom requirements.

  ### 38. Easy-to-use CMS with a very simplistic UI

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kelvin B. | Senior Web Marketing Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 20, 2015

**What do you like best about Contentstack?**

I like the ease-of-use. Since I'm all about efficiency, built.io Contentstack helps me achieve that goal through a simple CMS interface. Changes can be made on a whim, and if I ever need something new to be added (something I wouldn't be able to do myself), the raw engineering team is extremely helpful and responsive.

**What do you dislike about Contentstack?**

There is not much that I can say. Everything about it is easy enough for me to understand and use on a daily basis.

**Recommendations to others considering Contentstack:**

Like most CMS, new users should have relative experience with a CMS at some point to avoid information overload. Understanding publishing vs. saving, basic knowledge of HTML, and meta tags are just among the few things a user should be aware of.

**What problems is Contentstack solving and how is that benefiting you?**

Our site is content heavy, and through this CMS, I can manage and add new content easily. For the new year, we are beginning to roll out new products. New product pages are easy to create. SEO is also easy to manage as well.


## Contentstack Discussions
  - [Is there a step-by-step tutorial to create a website or app from scratch?](https://www.g2.com/discussions/7202-website-and-app-creation-tutorials) - 1 comment, 1 upvote
  - [Can you import content into contentstack? Do you offer any migration scripts?](https://www.g2.com/discussions/migrating-to-contentstack) - 1 comment, 1 upvote
  - [Do you offer any SDKs?](https://www.g2.com/discussions/7200-supported-sdks) - 1 comment, 1 upvote
  - [Do you maintain backups?](https://www.g2.com/discussions/7199-backup-maintenance) - 1 comment, 1 upvote
  - [Do you store data and is it encrypted?](https://www.g2.com/discussions/7198-data-storage-and-encryption) - 1 comment, 1 upvote

- [View Contentstack pricing details and edition comparison](https://www.g2.com/products/contentstack/reviews?page=7&qs=pros-and-cons&section=pricing&secure%5Bexpires_at%5D=2026-07-29+04%3A10%3A53+-0500&secure%5Bsession_id%5D=3674acdd-127a-474f-a5bb-8bcb5d7caa55&secure%5Btoken%5D=7643c43535efb174b74bddbceb8b4509c987beb69097212bd41e1bdbb786f778&format=llm_user)
## Contentstack Integrations
  - [Acquia DAM (Widen)](https://www.g2.com/products/acquia-dam-widen/reviews)
  - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)
  - [Algolia](https://www.g2.com/products/algolia/reviews)
  - [Amplience](https://www.g2.com/products/amplience/reviews)
  - [Axonius](https://www.g2.com/products/axonius/reviews)
  - [Cloudinary](https://www.g2.com/products/cloudinary/reviews)
  - [GlobalLink](https://www.g2.com/products/globallink/reviews)
  - [Google Analytics](https://www.g2.com/products/google-analytics/reviews)
  - [Google Analytics 360](https://www.g2.com/products/google-analytics-360/reviews)
  - [Google Sheets for Confluence - Workspace Connector](https://www.g2.com/products/google-sheets-for-confluence-workspace-connector/reviews)
  - [Magento Open Source](https://www.g2.com/products/magento-open-source/reviews)
  - [SAP Service Cloud](https://www.g2.com/products/sap-service-cloud/reviews)
  - [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews)
  - [Shopify Plus](https://www.g2.com/products/shopify-plus/reviews)
  - [Smartling](https://www.g2.com/products/smartling/reviews)
  - [Trustpilot](https://www.g2.com/products/trustpilot/reviews)
  - [Yext](https://www.g2.com/products/yext/reviews)

## Contentstack Features
**Content**
- Content Authoring
- Rich Text Editor
- Versioning
- Plug-ins/Widgets/Apps
- Approval Process
- Content Scheduling
- Asset Management
- Internal Search
- Content Repository

**Content Creation**
- Content Creation Tools
- Content Curation
- Buyer Personas
- Content Management

**Analytics**
- Web Analytics
- Campaign Tracking
- Audience Insights
- Reports & Dashboards
- Personalization
- Marketing Automation

**Functionality**
- Developer Tools
- Automation
- Website Staging

**Publishing**
- Automated Publishing
- Multi-language
- AR/VR Capability

**Content Creation**
- Content Management

**Integration and Orchestration - Digital Experience Orchestration (DXO) Platforms**
- API Orchestration
- MACH Architecture Support
- Content and Data Integration

**Agentic AI - Enterprise Content Management (ECM)**
- Autonomous Task Execution
- Natural Language Interaction
- Decision Making

**Agentic AI - Content Experience Platforms**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making

**Design**
- Breadth of Pre-Built Templates
- Mobile
- Branding/Themes
- Customization

**Optimization**
- SEO
- A/B Testing
- Dashboards & Reporting
- Audience Targeting
- ROI Reporting

**Content Management**
- Customizable Templated Workflows
- Asset Management
- Portals and Sites

**Management**
- Web Content Dedication
- Website Hosting
- Role-Based Permissions

**Development**
- Image Management
- Reuseable Content
- Unlimited Environments
- Form Builder

**Optimization**
- ROI Reporting

**Experience Management and Personalization - Digital Experience Orchestration (DXO) Platforms**
- A/B Testing and Personalization
- No/Low-Code Tools
- Visual Interface

**Platform**
- User Community
- SEO
- Flexible Navigation Structures
- User, Role, and Access Management
- Enterprise Scalability
- Internationalization
- Dashboards and Reports
- API / Integrations

**Logistics**
- Customizable Templated Workflows
- Internal Communication
- Version Control
- Editing and Approval Tools
- Distribution Features
- Integrations & APIs
- User, Role, and Access Management

**Design & Development**
- No-Code App Development
- Low-Code App Development

**Support**
- Compliance

**Analytics**
- Personalization
- Content Performance

**Agentic AI - Web Content Management**
- Cross-system Integration
- Natural Language Interaction

**Agentic AI - Headless CMS**
- Cross-system Integration

**Agentic AI - Digital Experience Platforms**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making

**File Management**
- File Type Support
- Metadata
- OCR Scanning
- Versioning
- Collaboration
- Document Assembly
- Form Creation
- Portals and Sites
- Disposition
- Search
- Web Interface
- Mobile Apps

**Workflow**
- Process Automation
- Conditions
- Activities
- Records Management
- Case Management

**Platform**
- Internationalization
- Performance and Reliability
- Reporting and Auditing
- System of Record Integration
- APIs

## Top Contentstack Alternatives
  - [Sanity](https://www.g2.com/products/sanity/reviews) - 4.7/5.0 (902 reviews)
  - [Storyblok](https://www.g2.com/products/storyblok/reviews) - 4.5/5.0 (581 reviews)
  - [Sitecore Digital Experience Platform](https://www.g2.com/products/sitecore-digital-experience-platform/reviews) - 4.1/5.0 (569 reviews)

