ComplianceQuest QMS Reviews & Product Details

Transform to a fully connected business with a next-generation AI-powered Product Lifecycle, Quality and Safety management platform, built on Salesforce. Our connected suite of solutions helps businesses of all sizes increase product, quality, and safety as they bring their products from concept to customer success. Our intelligent data-driven platform comes with best-in-class integrated processes to mitigate risks, protecting your employees, suppliers and brand reputation, and to increase innovation, compliance, profit and customer loyalty. ComplianceQuest is pre-validated and easy to implement, use, and maintain, allowing for streamlined communication and collaboration across the product value chain. Our EQMS suite: EHS suite: Product Design suite: Audit Health and Safety Design Controls Inspection Incident Requirements Traceability Change Sustainability Product Risk Contractor, Supplier, Vendor Contractor, Supplier, Vendor Non Conformance Permit to Work/JSA Risk Risk Training Training Management Review Environmental Complaints Corrective Action (CAPA) Document Control Regulations covered include, FDA 21 CFR Part 11, FDA Software Validation, IATF 16949, ISO9001, ISO 13485, ISO 14001, OHSAS 18001 / ISO 45001, AS 9100-Aerospace and more. CQ provides for the following key benefits: • Built-on the Salesforce technology footprint which ensures world-class security, future readiness and real cloud • Incorporates industry best practices while fully compliant to relevant regulations • Pre-developed applications that can be used out-of-the-box • Easy to tailor and configure • Integration ready • Help accelerate mobile adoption in companies by making core processes mobile driven where possible, practical • Cost effective • Scalable and flexible • Easy to administer • Portal and Dashboards

Seller

ComplianceQuest

Discussions

ComplianceQuest QMS Community

Languages Supported

Danish, German, English, Finnish, French, Italian, Japanese, Korean, Dutch, Norwegian, Portuguese, Russian, Spanish, Swedish, Thai, Chinese (Simplified)

Solution Type

All-in-One

Overview by

Shalini Chowdhary (VP of Marketing & Strategic Partnerships)

Value at a Glance

Averages based on real user reviews.

Time to Implement

6 months

View More Pricing Information

ComplianceQuest QMS Integrations

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Verified by ComplianceQuest QMS

ComplianceQuest QMS Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is ComplianceQuest QMS, and what problem is it built to solve?

ComplianceQuest QMS is a cloud-based quality management platform for organizations in regulated industries, including life sciences and manufacturing. It is built to help manage compliance, quality processes, and risk management, with tools for document control, training management, and audits.

What languages does ComplianceQuest QMS support?

ComplianceQuest QMS supports 16 languages, including Chinese (Simplified), Danish, Dutch, English, Finnish, and others.

What company sizes and industries is ComplianceQuest QMS the best fit for?

ComplianceQuest QMS has positive-rated users across company sizes and industries, with the strongest presence in mid-market organizations and medical device companies. Other represented segments include:

Company size: Mid-market organizations and enterprise organizations.
Industry: Medical devices, manufacturing, and pharmaceuticals.
Industry: Biotechnology and healthcare.

How long does it take to implement ComplianceQuest QMS across a team?

Implementation timelines vary, but 3–6 months is the most commonly reported time to go live. Other timelines are reported as well, particularly 1–3 months and 6–12 months.

Time to go live	Relative frequency
3–6 months	Most common
1–3 months	Also reported
6–12 months	Also reported
More than 12 months	Less common
Less than 1 month	Less common

What customer support options does ComplianceQuest QMS provide, and how do users find the overall support experience?

Support options aren’t specified here, but users describe the support experience as helpful and responsive, especially during implementation and when resolving questions. Experiences can vary: some users report slow follow-through or delays resolving more complex issues.

What features or capabilities could make ComplianceQuest QMS even more useful?

Making common tasks easier to navigate and complete would improve the day-to-day experience, particularly for users who work in the system less frequently. Other recurring improvement areas include:

Simpler workflows: Reduce unnecessary steps and clicks, and make the next action clearer.
More intuitive navigation: Make modules and process flows easier to understand, especially for new users.

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Lisa F.

eQMS Administrator

Enterprise (> 1000 emp.)

Originally submitted 12/28/2020

"ComplianceQuest – Continuous Improvement"

4.5/5

What do you like best about ComplianceQuest QMS?

The configurability of the software ensured we were able to mirror our existing workflows and manufacturing processes while providing continuous improvement to some of our processes. Because it's cloud-based, our users could access the modules and tasks from anywhere and any device. The development and support teams are phenomenal with their knowledge, patience, and quick response to our needs. Review collected by and hosted on G2.com.

What do you dislike about ComplianceQuest QMS?

The Salesforce licenses are a big cost. We have over 3,200 employees so we needed to limit access to stay within budget. Review collected by and hosted on G2.com.

Recommendations to others considering ComplianceQuest QMS:

Know your business needs and resistors to change. Involve cross-functional support to show the benefits of changing to an Enterprise Quality Management System. Review collected by and hosted on G2.com.

What problems is ComplianceQuest QMS solving and how is that benefiting you?

ComplianceQuest has streamlined our quality processes. We used the DMU to upload hundreds of documents from our server to CQ which saved hours of manual creation. With implementation we have seen over a 30% reduction in average days to close Change Orders and over 50% for CAPA. Review collected by and hosted on G2.com.

Response from Gova Muralidhar of ComplianceQuest QMS

edit

Hi Lisa,

Thanks for your review. We genuinely appreciate the kind review and the 4.5 stars you awarded us. If you have any needs in the future, please reach out to anyone on your account team.

Sincerely,

Gova

Jordan H.

Employee Development and Safety Coordinator

Enterprise (> 1000 emp.)

1/6/2021

"Highly Configurable and Practice Changing"

4/5

What do you like best about ComplianceQuest QMS?

We found ComplianceQuest to be our best option out of over 8 in depth demonstrations and reviews of competitive software. After weeks of selection, we were not disappointed in our choice. We found CQ to be highly configurable to meet our unique business needs, but also challenged us to change the way that we do things to provide efficiencies and stay within the software. The dedication and support was excellent from the start and before we had even selected them, and remains consistent. We have few issues, and the issues we have had are resolved in little time. Review collected by and hosted on G2.com.

What do you dislike about ComplianceQuest QMS?

The only thing keeping me from 5 stars is the new lightning experience (not required), looks pretty, but has been both a challenge to learn and use. Our company is not a fan of it, and continue to use classic experience. Review collected by and hosted on G2.com.

Recommendations to others considering ComplianceQuest QMS:

We found ComplianceQuest to be our best option out of over 8 in depth demonstrations and reviews of competitive software. After weeks of selection, we were not disappointed in our choice. We found CQ to be highly configurable to meet our unique business needs, but also challenged us to change the way that we do things to provide efficiencies and stay within the software. Overall great software. Review collected by and hosted on G2.com.

What problems is ComplianceQuest QMS solving and how is that benefiting you?

Numerous problems and benefits to be solved. We came from a very limited software and felt like we had more features and configurability than we could have imagined. Found ways to use the software to make improvements and compliance gains company wide. Review collected by and hosted on G2.com.

Steve P.

Mid-Market (51-1000 emp.)

11/4/2020

"Excellent quality management solution"

5/5

What do you like best about ComplianceQuest QMS?

CQ offers a complete quality management solution, allowing us to perform essentially all of our quality functions through it. The system is highly configurable, allowing us to customize the modules, and organize our documents based on different categories. It is relatively easy to use, and anytime we run into issues the technical service team is always there to help us. We have been using CQ for more than two years, and have seen continuous improvements in the system. The recently launched version 9.2 included many useful features including supplier management and risk modules, and Next Best Action feature. CQ technical service made the upgrade relatively seamless by providing the validation scripts and training materials. Review collected by and hosted on G2.com.

What do you dislike about ComplianceQuest QMS?

Occasionally we run into capacity limits, such as not being to able to upload large-size documents, or not being able to assign additional job function training requirements, but I think this is more a Salesforce issue than CQ. Review collected by and hosted on G2.com.

Recommendations to others considering ComplianceQuest QMS:

CQ offers a complete quality management solution, unlike others that offers modules separately. Review collected by and hosted on G2.com.

What problems is ComplianceQuest QMS solving and how is that benefiting you?

CQ facilitates collaboration among the users, whether we are working on documents, or dealing with quality issues. And the cloud database allow users to access information when they are on the field or working remotely. The system workflow improves compliance and minimizes errors. Review collected by and hosted on G2.com.

Dik H.

Manager Regulatory Affairs and QA

Enterprise (> 1000 emp.)

11/3/2020

"Nicely integrated e-QMS"

4/5

What do you like best about ComplianceQuest QMS?

The integrations between modules: Complaints and Audits -> CAPA, Risks -> Change Order and CAPA. Controlled Documents can be presented in other modules ready for access by the user. Very flexible in terms of user permissions, record visibility. The new Risk module is logical, mostly intuitive and more user friendly because of the use of colours. Dashboards are great (although this is mostly SalesForce functionality) Review collected by and hosted on G2.com.

What do you dislike about ComplianceQuest QMS?

It's a little rough around the edges. e.g. The current 'hovering' between Salesforce Classic and Lightning UIs is unfortunate and makes the User experience inconsistent. The Audit Module, whilst comprehensive, is too complex for most users. Review collected by and hosted on G2.com.

What problems is ComplianceQuest QMS solving and how is that benefiting you?

Having migrated from a 20 year old e-QMS, we have greatly enhanced visibility of QMS activities and thus have improved the management and the efficiency of the RAQA dept. Having everything on one platform enabled us to set KPI's for QA activities and these can be continuously monitored. Review collected by and hosted on G2.com.

Verified User in Transportation/Trucking/Railroad

Mid-Market (51-1000 emp.)

1/12/2021

"HSE Software Package Boosts Productivity and Makes Life Easier"

5/5

What do you like best about ComplianceQuest QMS?

There's plenty of available training videos, that are easy to use Mobile features are easy to use and powerful Software is easy to update/make changes when needed The reports and dashboards are very intuitive This is a big step up from the paper-based system we were using before. Review collected by and hosted on G2.com.

What do you dislike about ComplianceQuest QMS?

The only downside to setting up the software is having to iteratively make changes based on not being sure exactly how the software will look and function from the start. Review collected by and hosted on G2.com.

Recommendations to others considering ComplianceQuest QMS:

Go for it - this is a great solution with tons of features, you won't be disappointed. Make sure to look through the out of the box options, as that could save you development time. Review collected by and hosted on G2.com.

What problems is ComplianceQuest QMS solving and how is that benefiting you?

We're adding speed to our processes, and getting better quality results. From a broad perspective, this software package has increased the value provided by each employee involved in the process by reducing administrative tasks. Review collected by and hosted on G2.com.

Dave M.

Chief Operating Officer

Small-Business (50 or fewer emp.)

12/23/2020

"CQ on Salesforce for automation and easy operations"

4.5/5

What do you like best about ComplianceQuest QMS?

Really like the simple Case to Complaint to CAPA workflow with flowing data. Have also found the Doc management easy to use with the training requirements tied right in. Our goal is to have everything in operation flow through SF, this really closed big gaps and we have realized great efficiency gains. Review collected by and hosted on G2.com.

What do you dislike about ComplianceQuest QMS?

out of box was not great. lots of customization to meet our regulatory needs. working great now Review collected by and hosted on G2.com.

Judith v.

Enterprise (> 1000 emp.)

11/5/2020

"Excellent software to support QA activities"

4.5/5

What do you like best about ComplianceQuest QMS?

ComplianceQuest offers a wide range of modules, that are linked to each other. This is a huge benefit. CQ powered by Lightning offers a nice UI, and possibilities to improve the system further. Standard Salesforce functionality such as Chatter helps QA staff to communicate easily with other staff. The CQ support team is very helpful and continuously improving the system. Review collected by and hosted on G2.com.

What do you dislike about ComplianceQuest QMS?

The system is not always that intuitive, which is a big disadvantage given most of our users do not use the system on a frequent basis. Especially the Audit module (in Salesforce Classic) is very prone to (user) errors. Review collected by and hosted on G2.com.

Bob B.

Software Development Team Lead

Enterprise (> 1000 emp.)

11/19/2020

"EHS Audit"

4/5

What do you like best about ComplianceQuest QMS?

They came to the table with a complete team. PM, devs, testing. Ease of installation in our sales force domain. Because it is a salesforce application, it easily integrates within our environment. There is also a number of modules available and it will function on 1 or many of the modules. Review collected by and hosted on G2.com.

What do you dislike about ComplianceQuest QMS?

Coordinating Timezones with the offshore devs. Lack of offline capability when inspectors are at remote sites. Review collected by and hosted on G2.com.

Recommendations to others considering ComplianceQuest QMS:

Solid solution that is extensible. Delivers what it promises Review collected by and hosted on G2.com.

What problems is ComplianceQuest QMS solving and how is that benefiting you?

Safety audits and tracking. We are required to audit our safety procedures and practices. CQ was used for this purpose. Installation and setup in our Salesforce instance went without issue and the team is now successfully completing and tracking our safety standards. Integration with other EHS applications was easy to setup and maintain due to utilizing standard salesforce objects. Benefits include a seamless approach to safety audits. Workflows are available for actions and followups. Review collected by and hosted on G2.com.

Verified User in Medical Devices

Mid-Market (51-1000 emp.)

11/19/2020

"Started implementation, with a few modules live."

3.5/5

What do you like best about ComplianceQuest QMS?

The ease of customization, and letting CQ admins (not salesforce admins) make some of the modifications. Review collected by and hosted on G2.com.

What do you dislike about ComplianceQuest QMS?

I don't like that and we have to manually refresh the cache when new items are added, so they show up in the on the visual force pages. This may have been fixed in the latest release since I saw it has been moved to lightning. Review collected by and hosted on G2.com.

Recommendations to others considering ComplianceQuest QMS:

Make sure to take your time to review your current processes and figure out how to map them to the new system. Take your time to implement and do it right the first time. Don't hesitate to change your process to match the new system to prevent customizations that might not be supported in future versions. Review collected by and hosted on G2.com.

What problems is ComplianceQuest QMS solving and how is that benefiting you?

We are an FDA regulated company, and we have been working in an legacy system for a lot of our quality management items. We are already using Salesforce for the majority of our company, so being in the same place will make it easier for the users to use. I am really looking forward to being able to quiz the users when we do document updates for training. Review collected by and hosted on G2.com.