--- title: ComplianceQuest QMS Reviews meta\_title: 'ComplianceQuest QMS Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 83 reviews by the users' company size, role or industry to find out how ComplianceQuest QMS works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 83 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Environmental, Quality and Safety Management url: https://www.g2.com/categories/environmental-quality-and-safety-management --- ### ComplianceQuest QMS Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **intuitive and user-friendly interface** of ComplianceQuest QMS, facilitating quick learning and navigation. [(3 mentions)](https://www.g2.com/products/compliancequest-qms/reviews?filters%5Bsentiment_snippet%5D=1408824&qs=pros-and-cons#reviews) Users find the **ease of implementation** of ComplianceQuest QMS invaluable for streamlining EHS training and document control. [(2 mentions)](https://www.g2.com/products/compliancequest-qms/reviews?filters%5Bsentiment_snippet%5D=1408106&qs=pros-and-cons#reviews) Users value the **comprehensive safety coverage** of ComplianceQuest QMS, enhancing productivity and efficiency in EHS management. [(2 mentions)](https://www.g2.com/products/compliancequest-qms/reviews?filters%5Bsentiment_snippet%5D=1975623&qs=pros-and-cons#reviews) Users value the **extensive safety coverage** of ComplianceQuest QMS, enhancing training and EHS management efficiency. [(2 mentions)](https://www.g2.com/products/compliancequest-qms/reviews?filters%5Bsentiment_snippet%5D=1975612&qs=pros-and-cons#reviews) Users appreciate the **effective training support** of ComplianceQuest QMS, making it easy to streamline EHS processes. [(2 mentions)](https://www.g2.com/products/compliancequest-qms/reviews?filters%5Bsentiment_snippet%5D=1407813&qs=pros-and-cons#reviews) Users report **implementation delays** that complicate updates and extend timelines significantly beyond expectations. [(3 mentions)](https://www.g2.com/products/compliancequest-qms/reviews?filters%5Bsentiment_snippet%5D=1408261&qs=pros-and-cons#reviews) Users find the **guidelines confusing** and often lacking essential information, leading to challenges in usage. [(1 mentions)](https://www.g2.com/products/compliancequest-qms/reviews?filters%5Bsentiment_snippet%5D=1407832&qs=pros-and-cons#reviews) Users find the **customization difficulty** in ComplianceQuest QMS challenging due to the complex update process. [(1 mentions)](https://www.g2.com/products/compliancequest-qms/reviews?filters%5Bsentiment_snippet%5D=1407374&qs=pros-and-cons#reviews) Users found the **difficult implementation** of ComplianceQuest QMS frustrating, exacerbated by team turnover and inadequate audit trail information. [(1 mentions)](https://www.g2.com/products/compliancequest-qms/reviews?filters%5Bsentiment_snippet%5D=1975608&qs=pros-and-cons#reviews) Users often find **difficult installation** challenging, struggling to locate functions and familiarize themselves with the system. [(1 mentions)](https://www.g2.com/products/compliancequest-qms/reviews?filters%5Bsentiment_snippet%5D=1975620&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of ComplianceQuest QMS ##### 1. Ease of Use Users appreciate the **intuitive and user-friendly interface** of ComplianceQuest QMS, facilitating quick learning and navigation. [ See 3 mentions ](https://www.g2.com/products/compliancequest-qms/reviews?filters%5Bsentiment_snippet%5D=1408824&qs=pros-and-cons#reviews) See Related User Reviews FB Fernando B. Mid-Market (51-1000 emp.) 5.0/5 "Great solution for multiple areas." What do you like about ComplianceQuest QMS? What I appreciate most about ComplianceQuest QMS is how intuitive and user-friendly the platform is. I was able to learn and navigate the system quick ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "One eQMS Software Solution" What do you like about ComplianceQuest QMS? ComplianceQuest allows us to standardize key quality management processes across all our sites located on the west and east coasts into one eQMS softw ##### 2. Ease of Implementation Users find the **ease of implementation** of ComplianceQuest QMS invaluable for streamlining EHS training and document control. [ See 2 mentions ](https://www.g2.com/products/compliancequest-qms/reviews?filters%5Bsentiment_snippet%5D=1408106&qs=pros-and-cons#reviews) See Related User Reviews SL Steve L. Mid-Market (51-1000 emp.) 3.5/5 "Solid tool with the right processes" What do you like about ComplianceQuest QMS? It covers pretty much any safety topic you could think of ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "This product has been great!" What do you like about ComplianceQuest QMS? Compliance Quest has helped us streamline our training, has helped our Safety Manager and our Enviromental Manager be productive and stay on top of al ##### 3. Safety Management Users value the **comprehensive safety coverage** of ComplianceQuest QMS, enhancing productivity and efficiency in EHS management. [ See 2 mentions ](https://www.g2.com/products/compliancequest-qms/reviews?filters%5Bsentiment_snippet%5D=1975623&qs=pros-and-cons#reviews) See Related User Reviews SL Steve L. Mid-Market (51-1000 emp.) 3.5/5 "Solid tool with the right processes" What do you like about ComplianceQuest QMS? It covers pretty much any safety topic you could think of ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "This product has been great!" What do you like about ComplianceQuest QMS? Compliance Quest has helped us streamline our training, has helped our Safety Manager and our Enviromental Manager be productive and stay on top of al ##### 4. Safety Measures Users value the **extensive safety coverage** of ComplianceQuest QMS, enhancing training and EHS management efficiency. [ See 2 mentions ](https://www.g2.com/products/compliancequest-qms/reviews?filters%5Bsentiment_snippet%5D=1975612&qs=pros-and-cons#reviews) See Related User Reviews SL Steve L. Mid-Market (51-1000 emp.) 3.5/5 "Solid tool with the right processes" What do you like about ComplianceQuest QMS? It covers pretty much any safety topic you could think of ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "This product has been great!" What do you like about ComplianceQuest QMS? Compliance Quest has helped us streamline our training, has helped our Safety Manager and our Enviromental Manager be productive and stay on top of al ##### 5. Training Users appreciate the **effective training support** of ComplianceQuest QMS, making it easy to streamline EHS processes. [ See 2 mentions ](https://www.g2.com/products/compliancequest-qms/reviews?filters%5Bsentiment_snippet%5D=1407813&qs=pros-and-cons#reviews) See Related User Reviews ![Brook-land Q.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brook-land Q.") BQ Brook-land Q. Mid-Market (51-1000 emp.) 5.0/5 "CQ: User Friendly" What do you like about ComplianceQuest QMS? CQ is great, all of our information is in one place, everything is very detailed and easy to find. Customer Support was great with training. we didn't ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "This product has been great!" What do you like about ComplianceQuest QMS? Compliance Quest has helped us streamline our training, has helped our Safety Manager and our Enviromental Manager be productive and stay on top of al ### 5 Cons or Disadvantages of ComplianceQuest QMS ##### 1. Implementation Delays Users report **implementation delays** that complicate updates and extend timelines significantly beyond expectations. [ See 3 mentions ](https://www.g2.com/products/compliancequest-qms/reviews?filters%5Bsentiment_snippet%5D=1408261&qs=pros-and-cons#reviews) See Related User Reviews SL Steve L. Mid-Market (51-1000 emp.) 3.5/5 "Solid tool with the right processes" What do you dislike about ComplianceQuest QMS? While being on Salesforce makes it customizable their update process makes it somewhat challenging to implement the changes needed. ER Elizabeth R. Mid-Market (51-1000 emp.) 3.5/5 "CQ Document Control, CAPA, and Audit" What do you dislike about ComplianceQuest QMS? Audit trails could have more useful information. Implementation took 100% longer than predicted due to turnover of CQ team. ##### 2. Confusing Options Users find the **guidelines confusing** and often lacking essential information, leading to challenges in usage. [ See 1 mentions ](https://www.g2.com/products/compliancequest-qms/reviews?filters%5Bsentiment_snippet%5D=1407832&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "This product has been great!" What do you dislike about ComplianceQuest QMS? Only complaint that I have is the guidelines can be a little confusing and lack some important information. ##### 3. Customization Difficulty Users find the **customization difficulty** in ComplianceQuest QMS challenging due to the complex update process. [ See 1 mentions ](https://www.g2.com/products/compliancequest-qms/reviews?filters%5Bsentiment_snippet%5D=1407374&qs=pros-and-cons#reviews) See Related User Reviews SL Steve L. Mid-Market (51-1000 emp.) 3.5/5 "Solid tool with the right processes" What do you dislike about ComplianceQuest QMS? While being on Salesforce makes it customizable their update process makes it somewhat challenging to implement the changes needed. ##### 4. Difficult Implementation Users found the **difficult implementation** of ComplianceQuest QMS frustrating, exacerbated by team turnover and inadequate audit trail information. [ See 1 mentions ](https://www.g2.com/products/compliancequest-qms/reviews?filters%5Bsentiment_snippet%5D=1975608&qs=pros-and-cons#reviews) See Related User Reviews ER Elizabeth R. Mid-Market (51-1000 emp.) 3.5/5 "CQ Document Control, CAPA, and Audit" What do you dislike about ComplianceQuest QMS? Audit trails could have more useful information. Implementation took 100% longer than predicted due to turnover of CQ team. ##### 5. Difficult Installation Users often find **difficult installation** challenging, struggling to locate functions and familiarize themselves with the system. [ See 1 mentions ](https://www.g2.com/products/compliancequest-qms/reviews?filters%5Bsentiment_snippet%5D=1975620&qs=pros-and-cons#reviews) See Related User Reviews ![Brook-land Q.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brook-land Q.") BQ Brook-land Q. Mid-Market (51-1000 emp.) 5.0/5 "CQ: User Friendly" What do you dislike about ComplianceQuest QMS? initally finding everything can be difficult, just trying to figure out the functions and where things live. MK Madeline K. QMS Compliance Specialist Small-Business (50 or fewer emp.) 7/9/2026 "Everything in One Place—Easy Access to Documents, CAPAs, and Training Records" 5/5 What do you like best about ComplianceQuest QMS? I love that everything is in one place within the same system. All of our documents, CAPAs, and training records are housed in ComplianceQuest, which makes it very easy to find and locate what we need. Review collected by and hosted on G2.com. What do you dislike about ComplianceQuest QMS? At first, it was a bit confusing to learn how to use the system. Review collected by and hosted on G2.com. What problems is ComplianceQuest QMS solving and how is that benefiting you? ComplianceQuest QMS has solved many issues for our company. It replaced several separate systems we were using to manage documents, training, and CAPAs, which has made things much more streamlined. CQ has also worked closely with us to set up the system in the ways that benefit our company most. The AI integration helps speed up the CAPA documentation process as well. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic BE Basel E. IT associate Mid-Market (51-1000 emp.) 4/22/2026 "Easy, Organized Training & Change Control with Responsive Support" 4.5/5 What do you like best about ComplianceQuest QMS? What I like best about ComplianceQuest QMS is how well it supports training management and change control in one place. It is easy to navigate, works smoothly, and makes managing documents and training much more organized. The support team has also been very responsive and helpful whenever questions come up. Review collected by and hosted on G2.com. What do you dislike about ComplianceQuest QMS? One downside is that some parts of the system can feel a bit less intuitive when working through more detailed tasks or specific workflows. There is a small learning curve in certain areas, but overall it has still been manageable and support has been helpful when questions come up. Review collected by and hosted on G2.com. What problems is ComplianceQuest QMS solving and how is that benefiting you? ComplianceQuest QMS is helping us manage training and change control in a more organized and consistent way. It keeps documents, training records, and process changes in one system, which makes them easier to track and manage. The main benefit for us is better visibility, smoother day-to-day administration, and less manual follow-up when handling compliance-related tasks. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Revanth T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Revanth T.") RT Revanth T. Software Engineer III (Sr.Salesforce Engineer) Mid-Market (51-1000 emp.) 4/6/2026 "Perfect for Compliance Management" 5/5 What do you like best about ComplianceQuest QMS? I like most about CQ is how seamlessly it integrates with Salesforce and leverages the native platform capabilities. Since it is built directly on Salesforce, it allows us to use existing features such as workflows, flows, reporting and role-based security without needing separate systems for complaint management. Review collected by and hosted on G2.com. What do you dislike about ComplianceQuest QMS? The main challenge is that, as a managed package, certain components and underlying logic are locked. While this helps mantain system stability and ensures consistent upgrades from the vendor, it can limit the level of customization that can be done directly within the package. In some cases, we need to build additional configurations or automations outside the package to align the functionality with our internal processes. Review collected by and hosted on G2.com. What problems is ComplianceQuest QMS solving and how is that benefiting you? The CQ package integrates well within the salesforce platform and leverages standard salesforce objects, automation capabilities and security models. We are currently using the package within Salesforce to manage complaints related to our devices for members enrolled in CCM programs. Overall, the package has helped us standardize and centralize our complaint management process. It provides a structured way to capture complaint details, track case progress and maintain regulatory and operational visibility into device-related issues. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G Verified User Mid-Market (51-1000 emp.) 7/28/2026 "Robust QMS with Excellent Customization and Support" 5/5 What do you like best about ComplianceQuest QMS? I like how comprehensive and robust ComplianceQuest QMS is as a quality management system. Its customization capabilities allow users to adapt it to their unique needs. The platform provides flexibility to create custom fields, build workflows, and connect via webhooks, enabling us to fit it to our exact processes. Furthermore, the support team and their focus on customer interests are among the most noteworthy aspects, always ready to help in complex cases. I also appreciate how upgrading and migrating to newer versions has been very smooth and straightforward. Review collected by and hosted on G2.com. What do you dislike about ComplianceQuest QMS? At times, certain default configurations can conflict with our specific workflow. An example is in audit scheduling: automated fields such as 'Last Audit Date' can cause validation conflicts when launching the next audit cycle. Review collected by and hosted on G2.com. What problems is ComplianceQuest QMS solving and how is that benefiting you? ComplianceQuest QMS centralizes our change management, ensuring seamless approvals and impact assessments. It provides end-to-end traceability and simplifies ISO 13485 audit preparation and compliance. We use it for managing audits, nonconformities, training, equipment, and especially change management. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Manufacturing](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Manufacturing") AM Verified User in Manufacturing Mid-Market (51-1000 emp.) 5/4/2026 "A Game-Changer for Tracking Non-Conformances Smoothly" 4/5 What do you like best about ComplianceQuest QMS? It has been a game changer to track our non-conformances so easily and smoothly. This used to be a big issue for us when we relied on a paper system. Now, being able to track each NC, assign an owner, and upload so many artifacts has been amazing. Review collected by and hosted on G2.com. What do you dislike about ComplianceQuest QMS? CQ feels really "off the shelf" to me. There are so few words/processes in it that feel like our own company. I also dislike that we have chosen not to have all of our controlled documents in it, just some. Review collected by and hosted on G2.com. What problems is ComplianceQuest QMS solving and how is that benefiting you? HUGE help solving the problem of tracking our nonconformances to resolution. Before we had a bunch that would get "forgotten" about if no one followed up. Now every NC is driven to completion because the accountability is so easy to track in CQ of who hasn't done what they're supposed to. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![David V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "David V.") DV David V. Director of Quality Enterprise (\> 1000 emp.) 7/22/2025 "Very customizable software that could meet everybody's needs" 4.5/5 What do you like best about ComplianceQuest QMS? That you can customize it to your needs, you can make it fit with any industry at an any level of maturity of your Quality processes. Review collected by and hosted on G2.com. What do you dislike about ComplianceQuest QMS? That it is too complex out of the box and it takes time to customize it to your needs. Review collected by and hosted on G2.com. What problems is ComplianceQuest QMS solving and how is that benefiting you? The fact that we had processes in different pieces of software and some of them in excel spreadsheets. A lot of back and fort on emails, CQ allowed us to have everything in the same place and cut off on a lot of email traffic. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic FB Fernando B. Project Manager Mid-Market (51-1000 emp.) 6/20/2025 "Great solution for multiple areas." 5/5 What do you like best about ComplianceQuest QMS? What I appreciate most about ComplianceQuest QMS is how intuitive and user-friendly the platform is. I was able to learn and navigate the system quickly, and our team adapted to it with ease. Its flexibility stands out—it allows for tailored configurations to fit our processes—and the wide range of integration options with other apps adds significant value. Overall, it’s a powerful and adaptable solution that supports both user adoption and operational efficiency. Review collected by and hosted on G2.com. What do you dislike about ComplianceQuest QMS? ComplianceQuest requires someone with strong experience in Salesforce administration and configuration. Review collected by and hosted on G2.com. What problems is ComplianceQuest QMS solving and how is that benefiting you? I find ComplianceQuest highly beneficial for managing change control and document management. My company has been struggling to keep many documents, especially contracts, up to date. CQ not only streamlines document control but also enhances the approval workflow, making the entire process more efficient and reliable. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Scott H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Scott H.") SH Scott H. QA/RA Manager Small-Business (50 or fewer emp.) 8/19/2022 "It has potential but not there yet." 3.5/5 What do you like best about ComplianceQuest QMS? CQ covers all the regulatory requirements that our organization follows. All aspects of our QMS, however, I have found that validation of the implementation is not representative of the actual production environment. At least in our particular case. Hopefully, this will get resolved in future installs. Review collected by and hosted on G2.com. What do you dislike about ComplianceQuest QMS? Noticeable latency with processing speeds when performing actions. Certain modules will suggest "Next Best Actions" that are not really the next best action. A more intuitive process flow would be suggested. he production environment does not always mirror the sandbox environment when used for training whitch cause confusion for team members. Also many strange errors pop up that require a help desk ticket. Resolution of help desk tickets can take long as well. Review collected by and hosted on G2.com. What problems is ComplianceQuest QMS solving and how is that benefiting you? Eliminating a paper-based system has been the greatest benefit while establishing cohesiveness and consistency within our organization. Closing out change orders and complaints much quicker and has been a great benefit. Review collected by and hosted on G2.com. Show More Response from Shyamli Lakshmanan of ComplianceQuest QMS [Editedit](https://www.g2.com/survey_responses/compliancequest-qms-review-7008210/official_response/edit) Thank you for your thoughtful feedback. We're pleased that ComplianceQuest is helping your organization move away from paper-based systems and achieve greater consistency. It's also great to hear that you've seen improvements in closing out change orders and handling complaints more efficiently. Your insights are invaluable as we continue to refine our platform, and we're committed to ensuring that it meets all your regulatory requirements. 8/19/2024 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Brook-land Q.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brook-land Q.") BQ Brook-land Q. Safety Coordinator Mid-Market (51-1000 emp.) 12/16/2024 "CQ: User Friendly" 5/5 What do you like best about ComplianceQuest QMS? CQ is great, all of our information is in one place, everything is very detailed and easy to find. Customer Support was great with training. we didn't have a whole lot of issues. Review collected by and hosted on G2.com. What do you dislike about ComplianceQuest QMS? initally finding everything can be difficult, just trying to figure out the functions and where things live. Review collected by and hosted on G2.com. What problems is ComplianceQuest QMS solving and how is that benefiting you? CQ is great in the aspect of we can give users different levels of access so our team can benefit from multiple types of users. such as a manager having more access than an employee. it's benefical to have so more of our manager team can see and edit details of incidents. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic SL Steve L. PMO Manager Mid-Market (51-1000 emp.) 12/19/2024 "Solid tool with the right processes" 3.5/5 What do you like best about ComplianceQuest QMS? It covers pretty much any safety topic you could think of Review collected by and hosted on G2.com. What do you dislike about ComplianceQuest QMS? While being on Salesforce makes it customizable their update process makes it somewhat challenging to implement the changes needed. Review collected by and hosted on G2.com. What problems is ComplianceQuest QMS solving and how is that benefiting you? It allows us to move all of our safety reporting into one place rather than being spread across systems. Review collected by and hosted on G2.com. 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