ComplianceQuest QMS Pros and Cons: Top 5 Advantages and Disadvantages

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Generated from real user reviews

Users appreciate the intuitive and user-friendly nature of ComplianceQuest QMS, enabling quick learning and adaptation. (3 mentions)

Users appreciate the ease of implementation with ComplianceQuest QMS, streamlining training and enhancing management productivity. (2 mentions)

Users value the extensive safety coverage of ComplianceQuest QMS, enhancing productivity and EHS management efficiency. (2 mentions)

Users appreciate the comprehensive coverage of safety topics provided by ComplianceQuest QMS, enhancing training and efficiency. (2 mentions)

Users appreciate the effective training support from ComplianceQuest QMS, enhancing productivity and simplifying EHS management. (2 mentions)

Users face implementation delays due to extended timelines and coordination issues with the ComplianceQuest development team. (3 mentions)

Users find the guidelines confusing, often lacking crucial information that impacts their overall experience. (1 mentions)

Users find customization difficult in ComplianceQuest QMS due to challenging update processes affecting necessary implementations. (1 mentions)

Users find the difficult implementation process frustrating, citing extended timelines due to team turnover and inadequate audit trails. (1 mentions)

Users find the difficult installation of ComplianceQuest QMS frustrating, especially when navigating its complex functions. (1 mentions)

5 Pros or Advantages of ComplianceQuest QMS

1. Ease of Use

Users appreciate the intuitive and user-friendly nature of ComplianceQuest QMS, enabling quick learning and adaptation.

See 3 mentions

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Fernando B.

Mid-Market (51-1000 emp.)

5.0/5

"Great solution for multiple areas."

What do you like about ComplianceQuest QMS?

What I appreciate most about ComplianceQuest QMS is how intuitive and user-friendly the platform is. I was able to learn and navigate the system quick

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"One eQMS Software Solution"

What do you like about ComplianceQuest QMS?

ComplianceQuest allows us to standardize key quality management processes across all our sites located on the west and east coasts into one eQMS softw

2. Ease of Implementation

Users appreciate the ease of implementation with ComplianceQuest QMS, streamlining training and enhancing management productivity.

See 2 mentions

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Steve L.

Mid-Market (51-1000 emp.)

3.5/5

"Solid tool with the right processes"

What do you like about ComplianceQuest QMS?

It covers pretty much any safety topic you could think of

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"This product has been great!"

What do you like about ComplianceQuest QMS?

Compliance Quest has helped us streamline our training, has helped our Safety Manager and our Environmental Manager be productive and stay on top of a

3. Safety Management

Users value the extensive safety coverage of ComplianceQuest QMS, enhancing productivity and EHS management efficiency.

See 2 mentions

See Related User Reviews

Steve L.

Mid-Market (51-1000 emp.)

3.5/5

"Solid tool with the right processes"

What do you like about ComplianceQuest QMS?

It covers pretty much any safety topic you could think of

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"This product has been great!"

What do you like about ComplianceQuest QMS?

Compliance Quest has helped us streamline our training, has helped our Safety Manager and our Environmental Manager be productive and stay on top of a

4. Safety Measures

Users appreciate the comprehensive coverage of safety topics provided by ComplianceQuest QMS, enhancing training and efficiency.

See 2 mentions

See Related User Reviews

Steve L.

Mid-Market (51-1000 emp.)

3.5/5

"Solid tool with the right processes"

What do you like about ComplianceQuest QMS?

It covers pretty much any safety topic you could think of

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"This product has been great!"

What do you like about ComplianceQuest QMS?

Compliance Quest has helped us streamline our training, has helped our Safety Manager and our Environmental Manager be productive and stay on top of a

5. Training

Users appreciate the effective training support from ComplianceQuest QMS, enhancing productivity and simplifying EHS management.

See 2 mentions

See Related User Reviews

Brook-land Q.

Mid-Market (51-1000 emp.)

5.0/5

"CQ: User Friendly"

What do you like about ComplianceQuest QMS?

CQ is great, all of our information is in one place, everything is very detailed and easy to find. Customer Support was great with training. we didn't

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"This product has been great!"

What do you like about ComplianceQuest QMS?

Compliance Quest has helped us streamline our training, has helped our Safety Manager and our Environmental Manager be productive and stay on top of a

5 Cons or Disadvantages of ComplianceQuest QMS

1. Implementation Delays

Users face implementation delays due to extended timelines and coordination issues with the ComplianceQuest development team.

See 3 mentions

See Related User Reviews

Steve L.

Mid-Market (51-1000 emp.)

3.5/5

"Solid tool with the right processes"

What do you dislike about ComplianceQuest QMS?

While being on Salesforce makes it customizable their update process makes it somewhat challenging to implement the changes needed.

Elizabeth R.

Mid-Market (51-1000 emp.)

3.5/5

"CQ Document Control, CAPA, and Audit"

What do you dislike about ComplianceQuest QMS?

Audit trails could have more useful information. Implementation took 100% longer than predicted due to turnover of CQ team.

2. Confusing Options

Users find the guidelines confusing, often lacking crucial information that impacts their overall experience.

See 1 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"This product has been great!"

What do you dislike about ComplianceQuest QMS?

Only complaint that I have is the guidelines can be a little confusing and lack some important information.

3. Customization Difficulty

Users find customization difficult in ComplianceQuest QMS due to challenging update processes affecting necessary implementations.

See 1 mentions

See Related User Reviews

Steve L.

Mid-Market (51-1000 emp.)

3.5/5

"Solid tool with the right processes"

What do you dislike about ComplianceQuest QMS?

While being on Salesforce makes it customizable their update process makes it somewhat challenging to implement the changes needed.

4. Difficult Implementation

Users find the difficult implementation process frustrating, citing extended timelines due to team turnover and inadequate audit trails.

See 1 mentions

See Related User Reviews

Elizabeth R.

Mid-Market (51-1000 emp.)

3.5/5

"CQ Document Control, CAPA, and Audit"

What do you dislike about ComplianceQuest QMS?

Audit trails could have more useful information. Implementation took 100% longer than predicted due to turnover of CQ team.

5. Difficult Installation

Users find the difficult installation of ComplianceQuest QMS frustrating, especially when navigating its complex functions.

See 1 mentions

See Related User Reviews

Brook-land Q.

Mid-Market (51-1000 emp.)

5.0/5

"CQ: User Friendly"

What do you dislike about ComplianceQuest QMS?

Initially finding everything can be difficult, just trying to figure out the functions and where things live.

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Hareesh R.

Quality Engineer

Small-Business (50 or fewer emp.)

2/1/2022

"Great QMS Tool"

5/5

What do you like best about ComplianceQuest QMS?

With numerous out-of-the-box software functionalities already available, the ability to map our current paper-based process into an electronic QMS framework made it immensely helpful for cross functional review. Review collected by and hosted on G2.com.

What do you dislike about ComplianceQuest QMS?

There aren't any dislikes, but when uploading large files within the document management module, there always is a delay in regenerating the secondary content. Otherwise, no real problems have been faced by our team so far. Review collected by and hosted on G2.com.

David N.

SVP Business Development

Mid-Market (51-1000 emp.)

2/22/2022

"Great solution for GMP Compliance"

5/5

What do you like best about ComplianceQuest QMS?

Easy to integrate with our existing SalesForce solution as we are using it for CRM and ERP Review collected by and hosted on G2.com.

What do you dislike about ComplianceQuest QMS?

Nothing really notable that we found as issues Review collected by and hosted on G2.com.

Recommendations to others considering ComplianceQuest QMS:

Very easy to work with and they do a lot of front end requirements gathering to make it easy Review collected by and hosted on G2.com.

What problems is ComplianceQuest QMS solving and how is that benefiting you?

Has made compliance for HR, OSHA, and GMP much easier. Document management for quality and documents that are iterative and change frequently are easier to manage. Review collected by and hosted on G2.com.

Sooraj K.

Quality Manufacturing

Mid-Market (51-1000 emp.)

2/28/2022

"QMS system Overall"

4/5

What do you like best about ComplianceQuest QMS?

Easy UI interface, Quality modules are set up accurately. Review collected by and hosted on G2.com.

What do you dislike about ComplianceQuest QMS?

slow accommodation of changes through customer service and customizability is possible but slow to implement through the dev team. Review collected by and hosted on G2.com.

Recommendations to others considering ComplianceQuest QMS:

Please make sure you provide a process flow of all the processes and the CQ dev team will try and implement that customized process for your organization. Review collected by and hosted on G2.com.

What problems is ComplianceQuest QMS solving and how is that benefiting you?

Nonconformances tracking, training, and document control. Review collected by and hosted on G2.com.

Liza L.

Quality Manager

Small-Business (50 or fewer emp.)

3/4/2022

"Great customer Service. User-friendly software"

5/5

What do you like best about ComplianceQuest QMS?

Whenever we needed a change or a question about the software, the customer service was terrific. Review collected by and hosted on G2.com.

What do you dislike about ComplianceQuest QMS?

There is not anything that we dislike about this software. Review collected by and hosted on G2.com.

Recommendations to others considering ComplianceQuest QMS:

Be specific in what you need. Compliance Quest customer service can develop the system so that it meets your needs Review collected by and hosted on G2.com.

What problems is ComplianceQuest QMS solving and how is that benefiting you?

Effectiveness reviews were not accessible in the last software package we used. Review collected by and hosted on G2.com.

Loann H.

quality specialist

Mid-Market (51-1000 emp.)

3/17/2022

"great system for use in company"

5/5

What do you like best about ComplianceQuest QMS?

I like that there are a lot of modules with validation scripts that can be used to validate the system and to understand how to navigate. Review collected by and hosted on G2.com.

What do you dislike about ComplianceQuest QMS?

It does take some time to get used to and the user permissions often have to be changed. Review collected by and hosted on G2.com.

Verified User in Plastics

Small-Business (50 or fewer emp.)

2/22/2022

"Great EQMS software"

5/5

What do you like best about ComplianceQuest QMS?

The system is highly configurable, cloud-based, and easy to use. It also includes inspection, which is very rare in EQMS solutions. Review collected by and hosted on G2.com.

What do you dislike about ComplianceQuest QMS?

No issues at this point. The configuration went well and I was able to migrate current data into the system. Review collected by and hosted on G2.com.

Chase N.

Account Executive - HLS Salesforce

Enterprise (> 1000 emp.)

2/25/2022

"Chase Newman Compliance Quest Review"

3.5/5

What do you like best about ComplianceQuest QMS?

Strong integrations with Salesforce make this a great product. Good Sales team as well! Review collected by and hosted on G2.com.

What do you dislike about ComplianceQuest QMS?

Some overlap with other systems and the price tag can get up there but overall good product Review collected by and hosted on G2.com.

Verified User in Medical Devices

Mid-Market (51-1000 emp.)

3/4/2022

"Great experience"

5/5

What do you like best about ComplianceQuest QMS?

Solid end to end functionality for our quality management system. Especially like the complaint management and CAPA process which is very intuitive and easy to use. Review collected by and hosted on G2.com.

What do you dislike about ComplianceQuest QMS?

Integration with our existing system took a bit of work, but once we set it up, we found that it was working well! Review collected by and hosted on G2.com.

Recommendations to others considering ComplianceQuest QMS:

Determine what specific capabilities you are looking for in a quality management system. Review collected by and hosted on G2.com.

What problems is ComplianceQuest QMS solving and how is that benefiting you?

We reduced our complaint handling time by 25% and have much stronger reporting and analytics capabilities around our quality management system. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

2/28/2022

"Compliance Quest adoption"

4/5

What do you like best about ComplianceQuest QMS?

Supports seamless integrations with existing solutions, hence helps protect existing investments Review collected by and hosted on G2.com.

What do you dislike about ComplianceQuest QMS?

For specific industries like Edtech or Professional Services, a few more customizations may be required depending on the requirements Review collected by and hosted on G2.com.

Lisa F.

eQMS Administrator

Enterprise (> 1000 emp.)

12/28/2020

"ComplianceQuest – Continuous Improvement"

4.5/5

What do you like best about ComplianceQuest QMS?

The configurability of the software ensured we were able to mirror our existing workflows and manufacturing processes while providing continuous improvement to some of our processes. Because it's cloud-based, our users could access the modules and tasks from anywhere and any device. The development and support teams are phenomenal with their knowledge, patience, and quick response to our needs. Review collected by and hosted on G2.com.

What do you dislike about ComplianceQuest QMS?

The Salesforce licenses are a big cost. We have over 3,200 employees so we needed to limit access to stay within budget. Review collected by and hosted on G2.com.

Recommendations to others considering ComplianceQuest QMS:

Know your business needs and resistors to change. Involve cross-functional support to show the benefits of changing to an Enterprise Quality Management System. Review collected by and hosted on G2.com.

What problems is ComplianceQuest QMS solving and how is that benefiting you?

ComplianceQuest has streamlined our quality processes. We used the DMU to upload hundreds of documents from our server to CQ which saved hours of manual creation. With implementation we have seen over a 30% reduction in average days to close Change Orders and over 50% for CAPA. Review collected by and hosted on G2.com.

Response from Gova Muralidhar of ComplianceQuest QMS

edit

Hi Lisa,

Thanks for your review. We genuinely appreciate the kind review and the 4.5 stars you awarded us. If you have any needs in the future, please reach out to anyone on your account team.

Sincerely,

Gova