ComplianceQuest QMS Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the intuitive and user-friendly nature of ComplianceQuest QMS, enabling quick learning and adaptation. (3 mentions)

Users appreciate the ease of implementation with ComplianceQuest QMS, streamlining training and enhancing management productivity. (2 mentions)

Users value the extensive safety coverage of ComplianceQuest QMS, enhancing productivity and EHS management efficiency. (2 mentions)

Users appreciate the comprehensive coverage of safety topics provided by ComplianceQuest QMS, enhancing training and efficiency. (2 mentions)

Users appreciate the effective training support from ComplianceQuest QMS, enhancing productivity and simplifying EHS management. (2 mentions)

Users face implementation delays due to extended timelines and coordination issues with the ComplianceQuest development team. (3 mentions)

Users find the guidelines confusing, often lacking crucial information that impacts their overall experience. (1 mentions)

Users find customization difficult in ComplianceQuest QMS due to challenging update processes affecting necessary implementations. (1 mentions)

Users find the difficult implementation process frustrating, citing extended timelines due to team turnover and inadequate audit trails. (1 mentions)

Users find the difficult installation of ComplianceQuest QMS frustrating, especially when navigating its complex functions. (1 mentions)

5 Pros or Advantages of ComplianceQuest QMS

1. Ease of Use

Users appreciate the intuitive and user-friendly nature of ComplianceQuest QMS, enabling quick learning and adaptation.

See 3 mentions

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Fernando B.

Mid-Market (51-1000 emp.)

5.0/5

"Great solution for multiple areas."

What do you like about ComplianceQuest QMS?

What I appreciate most about ComplianceQuest QMS is how intuitive and user-friendly the platform is. I was able to learn and navigate the system quick

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"One eQMS Software Solution"

What do you like about ComplianceQuest QMS?

ComplianceQuest allows us to standardize key quality management processes across all our sites located on the west and east coasts into one eQMS softw

2. Ease of Implementation

Users appreciate the ease of implementation with ComplianceQuest QMS, streamlining training and enhancing management productivity.

See 2 mentions

See Related User Reviews

Steve L.

Mid-Market (51-1000 emp.)

3.5/5

"Solid tool with the right processes"

What do you like about ComplianceQuest QMS?

It covers pretty much any safety topic you could think of

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"This product has been great!"

What do you like about ComplianceQuest QMS?

Compliance Quest has helped us streamline our training, has helped our Safety Manager and our Environmental Manager be productive and stay on top of a

3. Safety Management

Users value the extensive safety coverage of ComplianceQuest QMS, enhancing productivity and EHS management efficiency.

See 2 mentions

See Related User Reviews

Steve L.

Mid-Market (51-1000 emp.)

3.5/5

"Solid tool with the right processes"

What do you like about ComplianceQuest QMS?

It covers pretty much any safety topic you could think of

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"This product has been great!"

What do you like about ComplianceQuest QMS?

Compliance Quest has helped us streamline our training, has helped our Safety Manager and our Environmental Manager be productive and stay on top of a

4. Safety Measures

Users appreciate the comprehensive coverage of safety topics provided by ComplianceQuest QMS, enhancing training and efficiency.

See 2 mentions

See Related User Reviews

Steve L.

Mid-Market (51-1000 emp.)

3.5/5

"Solid tool with the right processes"

What do you like about ComplianceQuest QMS?

It covers pretty much any safety topic you could think of

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"This product has been great!"

What do you like about ComplianceQuest QMS?

Compliance Quest has helped us streamline our training, has helped our Safety Manager and our Environmental Manager be productive and stay on top of a

5. Training

Users appreciate the effective training support from ComplianceQuest QMS, enhancing productivity and simplifying EHS management.

See 2 mentions

See Related User Reviews

Brook-land Q.

Mid-Market (51-1000 emp.)

5.0/5

"CQ: User Friendly"

What do you like about ComplianceQuest QMS?

CQ is great, all of our information is in one place, everything is very detailed and easy to find. Customer Support was great with training. we didn't

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"This product has been great!"

What do you like about ComplianceQuest QMS?

Compliance Quest has helped us streamline our training, has helped our Safety Manager and our Environmental Manager be productive and stay on top of a

5 Cons or Disadvantages of ComplianceQuest QMS

1. Implementation Delays

Users face implementation delays due to extended timelines and coordination issues with the ComplianceQuest development team.

See 3 mentions

See Related User Reviews

Steve L.

Mid-Market (51-1000 emp.)

3.5/5

"Solid tool with the right processes"

What do you dislike about ComplianceQuest QMS?

While being on Salesforce makes it customizable their update process makes it somewhat challenging to implement the changes needed.

Elizabeth R.

Mid-Market (51-1000 emp.)

3.5/5

"CQ Document Control, CAPA, and Audit"

What do you dislike about ComplianceQuest QMS?

Audit trails could have more useful information. Implementation took 100% longer than predicted due to turnover of CQ team.

2. Confusing Options

Users find the guidelines confusing, often lacking crucial information that impacts their overall experience.

See 1 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"This product has been great!"

What do you dislike about ComplianceQuest QMS?

Only complaint that I have is the guidelines can be a little confusing and lack some important information.

3. Customization Difficulty

Users find customization difficult in ComplianceQuest QMS due to challenging update processes affecting necessary implementations.

See 1 mentions

See Related User Reviews

Steve L.

Mid-Market (51-1000 emp.)

3.5/5

"Solid tool with the right processes"

What do you dislike about ComplianceQuest QMS?

While being on Salesforce makes it customizable their update process makes it somewhat challenging to implement the changes needed.

4. Difficult Implementation

Users find the difficult implementation process frustrating, citing extended timelines due to team turnover and inadequate audit trails.

See 1 mentions

See Related User Reviews

Elizabeth R.

Mid-Market (51-1000 emp.)

3.5/5

"CQ Document Control, CAPA, and Audit"

What do you dislike about ComplianceQuest QMS?

Audit trails could have more useful information. Implementation took 100% longer than predicted due to turnover of CQ team.

5. Difficult Installation

Users find the difficult installation of ComplianceQuest QMS frustrating, especially when navigating its complex functions.

See 1 mentions

See Related User Reviews

Brook-land Q.

Mid-Market (51-1000 emp.)

5.0/5

"CQ: User Friendly"

What do you dislike about ComplianceQuest QMS?

Initially finding everything can be difficult, just trying to figure out the functions and where things live.

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Panduranga Vithal K.

Associate Software Engineer

Mid-Market (51-1000 emp.)

10/12/2023

"Compliance Quest is Top EQMS"

4.5/5

What do you like best about ComplianceQuest QMS?

Compliance Quest is not just an EQMS but also gives us complete end-to-end processes, making us highly efficient and effective. Review collected by and hosted on G2.com.

What do you dislike about ComplianceQuest QMS?

The user interface is quite difficult for user friendliness for the first time users. After using it sometime, it gets set. Review collected by and hosted on G2.com.

Response from Shyamli Lakshmanan of ComplianceQuest QMS

edit

Thank you for sharing your valuable feedback. We're delighted to hear that ComplianceQuest's comprehensive processes have significantly boosted your operational efficiency and effectiveness.

While we understand that the user interface might pose initial challenges for first-time users, we're pleased to inform you that our latest version includes improvements to create a more user-friendly experience, ensuring a smoother onboarding process for all users.

Your input is invaluable to us, and we're committed to continually improving your experience with ComplianceQuest. Thank you for your support!

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

10/10/2023

"Top of the EQMS Platform powered by AI"

5/5

What do you like best about ComplianceQuest QMS?

Compliance Quest's EQMS platform is comprehensive and a truly cloud native built. It has rich process flows, high quality data generation, report generation, analytics and visualization capabilities. Users can leverage these capabilities to quickly identify problems and solve them both reactivley and proactivley. It is very easy to use and CQ provides excellent custoemr support. Review collected by and hosted on G2.com.

What do you dislike about ComplianceQuest QMS?

CQ EQMS platform is only available on salesforce Review collected by and hosted on G2.com.

Response from Shyamli Lakshmanan of ComplianceQuest QMS

edit

Thank you for your feedback on ComplianceQuest's EQMS platform. We appreciate your positive comments. It's important to mention that ComplianceQuest is natively built on the Salesforce platform, which enhances its integration and capabilities. We value your input and thank you for sharing your experience.

Theresa G.

Quality Coordinator

Mid-Market (51-1000 emp.)

10/18/2023

"Compliance Quest Review"

3/5

What do you like best about ComplianceQuest QMS?

It's an easy platform to administer trainings and sign off. Easy to edit and navigate. Review collected by and hosted on G2.com.

What do you dislike about ComplianceQuest QMS?

We have a lot of errors and are in an older version. Excited for the new version. Review collected by and hosted on G2.com.

Response from Shyamli Lakshmanan of ComplianceQuest QMS

edit

Thank you for sharing your experience with ComplianceQuest. We are committed to continuing improvement and your feedback is appreciated.

Verified User in Medical Devices

Mid-Market (51-1000 emp.)

11/1/2023

"Good integrated QMS system that needs usability improvements"

2.5/5

What do you like best about ComplianceQuest QMS?

It works and provides base for a compliant QMS. Review collected by and hosted on G2.com.

What do you dislike about ComplianceQuest QMS?

Poor usability, need to improved and make it simple to use with easy intuitive navigation Review collected by and hosted on G2.com.

Response from Shyamli Lakshmanan of ComplianceQuest QMS

edit

Thank you for sharing your feedback on ComplianceQuest. We're pleased to hear that it serves as a strong foundation for a compliant QMS, seamlessly integrating with your complaint data. Your suggestions regarding usability and navigation are duly noted, we're excited to inform you that our latest version addresses your concerns by introducing an enhanced user interface, tailored to your needs. Your input is valuable and helps us in our ongoing efforts to enhance your experience with ComplianceQuest.

Komal W.

Salesforce Administrator

Mid-Market (51-1000 emp.)

10/13/2023

"Simple and easy"

4.5/5

What do you like best about ComplianceQuest QMS?

Its Easy to use, It has many feature and used frequently Review collected by and hosted on G2.com.

What do you dislike about ComplianceQuest QMS?

Limited use of 'Users' vs. 'Process Users' leading to most functions to be done by Process Users. Review collected by and hosted on G2.com.

Response from Shyamli Lakshmanan of ComplianceQuest QMS

edit

Thank you for sharing your feedback. We're glad to hear you find ComplianceQuest user-friendly with a range of useful features. We've noted your feedback about user categories, and we'll keep working to enhance this aspect. It's great to know you've had positive experiences with our support team. We're here to help!

Dr.Raja K.

Quality Assurance Manager

Small-Business (50 or fewer emp.)

9/14/2023

"Very helpful for QMS in Medical Device Manufacturing and Distribution"

4.5/5

What do you like best about ComplianceQuest QMS?

Quick document upload, approval retrieval etc. Review collected by and hosted on G2.com.

What do you dislike about ComplianceQuest QMS?

Difficult to get resolution for minor errors. Review collected by and hosted on G2.com.

Response from Shyamli Lakshmanan of ComplianceQuest QMS

edit

Thank you for your feedback. We're glad to hear that ComplianceQuest's quick document management is beneficial for your QMS needs.

We understand the challenges with resolving errors and are actively working to improve this aspect. We appreciate your contribution to our community.

Thomas L B.

Senior IT Business Analyst (Salesforce)

Enterprise (> 1000 emp.)

3/6/2023

"Excellent Quality Management Solution"

5/5

What do you like best about ComplianceQuest QMS?

Superior customer Service and Support from everyone on the team, from the first-level support team members to the development team and right up the chain to leadership. Review collected by and hosted on G2.com.

What do you dislike about ComplianceQuest QMS?

CQ has developed a custom package for my organization, and a limited number of CQ team members are knowledgeable about how our system functions.

1 or 2 more dedicated SMEs would drive projects, investigations and escalation for complex troubleshooting to completion much quicker. Review collected by and hosted on G2.com.

Verified User in Medical Devices

Mid-Market (51-1000 emp.)

9/13/2023

"Great Over All experience"

4.5/5

What do you like best about ComplianceQuest QMS?

Easy to follow

Interconnected

Configurable

Great features

Great Support Team Review collected by and hosted on G2.com.

What do you dislike about ComplianceQuest QMS?

Report Generation is a little complicated. You would need to assign permission to the role for an existing report Review collected by and hosted on G2.com.

Response from Shyamli Lakshmanan of ComplianceQuest QMS

edit

Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. Your support has truly made a difference at ComplianceQuest, and we are incredibly thankful to have you as a partner.

Carl A.

Supervisor, Post Market Surveillance

Mid-Market (51-1000 emp.)

3/25/2023

"Great all-inclusive eQMS solution"

4/5

What do you like best about ComplianceQuest QMS?

The pros of Compliance Quest include:

-One-stop-shop for QMS management (Complaints, CAPA, NC, Doc Control, etc.)

-Brings all QMS modules together for seamless integration

-Allows for module customization to meet specific/unique organizational needs

-Implementation helps organizations obtain QMS standardization to meet regulatory compliance. Review collected by and hosted on G2.com.

What do you dislike about ComplianceQuest QMS?

Takes some getting used to understand process flows. Review collected by and hosted on G2.com.

Tomi K.

Chief Technology Officer

Information Services

Mid-Market (51-1000 emp.)

3/19/2023

"Ensuring product design, quality, safety, compliance, content and collaboration"

3.5/5

What do you like best about ComplianceQuest QMS?

As a business, we liked ComplianceQuest's product design, quality, security, compliance, content and collaboration we especially liked how the system covered many areas of quality and regulation and improved over time. Review collected by and hosted on G2.com.

What do you dislike about ComplianceQuest QMS?

Although we consider ComplianceQuest to be an effective and valuable system with low timely support during deployment and a slight delay for which we often needed workarounds or help. Review collected by and hosted on G2.com.