ComplianceQuest QMS Reviews & Product Details

Transform to a fully connected business with a next-generation AI-powered Product Lifecycle, Quality and Safety management platform, built on Salesforce. Our connected suite of solutions helps businesses of all sizes increase product, quality, and safety as they bring their products from concept to customer success. Our intelligent data-driven platform comes with best-in-class integrated processes to mitigate risks, protecting your employees, suppliers and brand reputation, and to increase innovation, compliance, profit and customer loyalty. ComplianceQuest is pre-validated and easy to implement, use, and maintain, allowing for streamlined communication and collaboration across the product value chain. Our EQMS suite: EHS suite: Product Design suite: Audit Health and Safety Design Controls Inspection Incident Requirements Traceability Change Sustainability Product Risk Contractor, Supplier, Vendor Contractor, Supplier, Vendor Non Conformance Permit to Work/JSA Risk Risk Training Training Management Review Environmental Complaints Corrective Action (CAPA) Document Control Regulations covered include, FDA 21 CFR Part 11, FDA Software Validation, IATF 16949, ISO9001, ISO 13485, ISO 14001, OHSAS 18001 / ISO 45001, AS 9100-Aerospace and more. CQ provides for the following key benefits: • Built-on the Salesforce technology footprint which ensures world-class security, future readiness and real cloud • Incorporates industry best practices while fully compliant to relevant regulations • Pre-developed applications that can be used out-of-the-box • Easy to tailor and configure • Integration ready • Help accelerate mobile adoption in companies by making core processes mobile driven where possible, practical • Cost effective • Scalable and flexible • Easy to administer • Portal and Dashboards

Seller

ComplianceQuest

Discussions

ComplianceQuest QMS Community

Languages Supported

Danish, German, English, Finnish, French, Italian, Japanese, Korean, Dutch, Norwegian, Portuguese, Russian, Spanish, Swedish, Thai, Chinese (Simplified)

Solution Type

All-in-One

Overview by

Shalini Chowdhary (VP of Marketing & Strategic Partnerships)

Value at a Glance

Averages based on real user reviews.

Time to Implement

6 months

View More Pricing Information

ComplianceQuest QMS Integrations

(1)

Verified by ComplianceQuest QMS

ComplianceQuest QMS Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is ComplianceQuest QMS, and what problem is it built to solve?

ComplianceQuest QMS is a cloud-based quality management platform for organizations in regulated industries, including life sciences and manufacturing. It is built to help manage compliance, quality processes, and risk management, with tools for document control, training management, and audits.

What languages does ComplianceQuest QMS support?

ComplianceQuest QMS supports 16 languages, including Chinese (Simplified), Danish, Dutch, English, Finnish, and others.

What company sizes and industries is ComplianceQuest QMS the best fit for?

ComplianceQuest QMS has positive-rated users across company sizes and industries, with the strongest presence in mid-market organizations and medical device companies. Other represented segments include:

Company size: Mid-market organizations and enterprise organizations.
Industry: Medical devices, manufacturing, and pharmaceuticals.
Industry: Biotechnology and healthcare.

How long does it take to implement ComplianceQuest QMS across a team?

Implementation timelines vary, but 3–6 months is the most commonly reported time to go live. Other timelines are reported as well, particularly 1–3 months and 6–12 months.

Time to go live	Relative frequency
3–6 months	Most common
1–3 months	Also reported
6–12 months	Also reported
More than 12 months	Less common
Less than 1 month	Less common

What customer support options does ComplianceQuest QMS provide, and how do users find the overall support experience?

Support options aren’t specified here, but users describe the support experience as helpful and responsive, especially during implementation and when resolving questions. Experiences can vary: some users report slow follow-through or delays resolving more complex issues.

What features or capabilities could make ComplianceQuest QMS even more useful?

Making common tasks easier to navigate and complete would improve the day-to-day experience, particularly for users who work in the system less frequently. Other recurring improvement areas include:

Simpler workflows: Reduce unnecessary steps and clicks, and make the next action clearer.
More intuitive navigation: Make modules and process flows easier to understand, especially for new users.

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kerryn d.

Quality Assurance Supervisor

Small-Business (50 or fewer emp.)

3/13/2023

"A comprehensive EQMS solution"

4/5

What do you like best about ComplianceQuest QMS?

The efficiency of having an EQMS such as CQ is priceless. During COVID this system kept us up and running and has continued to facilitate remote working. The system covers most quality and regulatory areas and continues to improve with time. Review collected by and hosted on G2.com.

What do you dislike about ComplianceQuest QMS?

Getting assistance and follow through from CQ can sometimes be challenging. Changes or improvements needed for our own application are slow to be followed up on and often require chasing. As a small company, it is sometimes a little inflexible in the way we use it and hence we often need work arounds or assistance. This would probably be less of an issue for a bigger more established organisation. Review collected by and hosted on G2.com.

Panduranga Vithal K.

Associate Software Engineer

Mid-Market (51-1000 emp.)

10/12/2023

"Compliance Quest is Top EQMS"

4.5/5

What do you like best about ComplianceQuest QMS?

Compliance Quest is not just an EQMS but also gives us complete end-to-end processes, making us highly efficient and effective. Review collected by and hosted on G2.com.

What do you dislike about ComplianceQuest QMS?

The user interface is quite difficult for user friendliness for the first time users. After using it sometime, it gets set. Review collected by and hosted on G2.com.

Response from Shyamli Lakshmanan of ComplianceQuest QMS

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Thank you for sharing your valuable feedback. We're delighted to hear that ComplianceQuest's comprehensive processes have significantly boosted your operational efficiency and effectiveness.

While we understand that the user interface might pose initial challenges for first-time users, we're pleased to inform you that our latest version includes improvements to create a more user-friendly experience, ensuring a smoother onboarding process for all users.

Your input is invaluable to us, and we're committed to continually improving your experience with ComplianceQuest. Thank you for your support!

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

10/10/2023

"Top of the EQMS Platform powered by AI"

5/5

What do you like best about ComplianceQuest QMS?

Compliance Quest's EQMS platform is comprehensive and a truly cloud native built. It has rich process flows, high quality data generation, report generation, analytics and visualization capabilities. Users can leverage these capabilities to quickly identify problems and solve them both reactivley and proactivley. It is very easy to use and CQ provides excellent custoemr support. Review collected by and hosted on G2.com.

What do you dislike about ComplianceQuest QMS?

CQ EQMS platform is only available on salesforce Review collected by and hosted on G2.com.

Response from Shyamli Lakshmanan of ComplianceQuest QMS

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Thank you for your feedback on ComplianceQuest's EQMS platform. We appreciate your positive comments. It's important to mention that ComplianceQuest is natively built on the Salesforce platform, which enhances its integration and capabilities. We value your input and thank you for sharing your experience.

Theresa G.

Quality Coordinator

Mid-Market (51-1000 emp.)

10/18/2023

"Compliance Quest Review"

3/5

What do you like best about ComplianceQuest QMS?

It's an easy platform to administer trainings and sign off. Easy to edit and navigate. Review collected by and hosted on G2.com.

What do you dislike about ComplianceQuest QMS?

We have a lot of errors and are in an older version. Excited for the new version. Review collected by and hosted on G2.com.

Response from Shyamli Lakshmanan of ComplianceQuest QMS

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Thank you for sharing your experience with ComplianceQuest. We are committed to continuing improvement and your feedback is appreciated.

Verified User in Medical Devices

Mid-Market (51-1000 emp.)

11/1/2023

"Good integrated QMS system that needs usability improvements"

2.5/5

What do you like best about ComplianceQuest QMS?

It works and provides base for a compliant QMS. Review collected by and hosted on G2.com.

What do you dislike about ComplianceQuest QMS?

Poor usability, need to improved and make it simple to use with easy intuitive navigation Review collected by and hosted on G2.com.

Response from Shyamli Lakshmanan of ComplianceQuest QMS

edit

Thank you for sharing your feedback on ComplianceQuest. We're pleased to hear that it serves as a strong foundation for a compliant QMS, seamlessly integrating with your complaint data. Your suggestions regarding usability and navigation are duly noted, we're excited to inform you that our latest version addresses your concerns by introducing an enhanced user interface, tailored to your needs. Your input is valuable and helps us in our ongoing efforts to enhance your experience with ComplianceQuest.

Komal W.

Salesforce Administrator

Mid-Market (51-1000 emp.)

10/13/2023

"Simple and easy"

4.5/5

What do you like best about ComplianceQuest QMS?

Its Easy to use, It has many feature and used frequently Review collected by and hosted on G2.com.

What do you dislike about ComplianceQuest QMS?

Limited use of 'Users' vs. 'Process Users' leading to most functions to be done by Process Users. Review collected by and hosted on G2.com.

Response from Shyamli Lakshmanan of ComplianceQuest QMS

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Thank you for sharing your feedback. We're glad to hear you find ComplianceQuest user-friendly with a range of useful features. We've noted your feedback about user categories, and we'll keep working to enhance this aspect. It's great to know you've had positive experiences with our support team. We're here to help!

Dr.Raja K.

Quality Assurance Manager

Small-Business (50 or fewer emp.)

9/14/2023

"Very helpful for QMS in Medical Device Manufacturing and Distribution"

4.5/5

What do you like best about ComplianceQuest QMS?

Quick document upload, approval retrieval etc. Review collected by and hosted on G2.com.

What do you dislike about ComplianceQuest QMS?

Difficult to get resolution for minor errors. Review collected by and hosted on G2.com.

Response from Shyamli Lakshmanan of ComplianceQuest QMS

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Thank you for your feedback. We're glad to hear that ComplianceQuest's quick document management is beneficial for your QMS needs.

We understand the challenges with resolving errors and are actively working to improve this aspect. We appreciate your contribution to our community.

Thomas L B.

Senior IT Business Analyst (Salesforce)

Enterprise (> 1000 emp.)

3/6/2023

"Excellent Quality Management Solution"

5/5

What do you like best about ComplianceQuest QMS?

Superior customer Service and Support from everyone on the team, from the first-level support team members to the development team and right up the chain to leadership. Review collected by and hosted on G2.com.

What do you dislike about ComplianceQuest QMS?

CQ has developed a custom package for my organization, and a limited number of CQ team members are knowledgeable about how our system functions.

1 or 2 more dedicated SMEs would drive projects, investigations and escalation for complex troubleshooting to completion much quicker. Review collected by and hosted on G2.com.

Verified User in Medical Devices

Mid-Market (51-1000 emp.)

9/13/2023

"Great Over All experience"

4.5/5

What do you like best about ComplianceQuest QMS?

Easy to follow

Interconnected

Configurable

Great features

Great Support Team Review collected by and hosted on G2.com.

What do you dislike about ComplianceQuest QMS?

Report Generation is a little complicated. You would need to assign permission to the role for an existing report Review collected by and hosted on G2.com.

Response from Shyamli Lakshmanan of ComplianceQuest QMS

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Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. Your support has truly made a difference at ComplianceQuest, and we are incredibly thankful to have you as a partner.