ComplianceQuest QMS Reviews & Product Details

Transform to a fully connected business with a next-generation AI-powered Product Lifecycle, Quality and Safety management platform, built on Salesforce. Our connected suite of solutions helps businesses of all sizes increase product, quality, and safety as they bring their products from concept to customer success. Our intelligent data-driven platform comes with best-in-class integrated processes to mitigate risks, protecting your employees, suppliers and brand reputation, and to increase innovation, compliance, profit and customer loyalty. ComplianceQuest is pre-validated and easy to implement, use, and maintain, allowing for streamlined communication and collaboration across the product value chain. Our EQMS suite: EHS suite: Product Design suite: Audit Health and Safety Design Controls Inspection Incident Requirements Traceability Change Sustainability Product Risk Contractor, Supplier, Vendor Contractor, Supplier, Vendor Non Conformance Permit to Work/JSA Risk Risk Training Training Management Review Environmental Complaints Corrective Action (CAPA) Document Control Regulations covered include, FDA 21 CFR Part 11, FDA Software Validation, IATF 16949, ISO9001, ISO 13485, ISO 14001, OHSAS 18001 / ISO 45001, AS 9100-Aerospace and more. CQ provides for the following key benefits: • Built-on the Salesforce technology footprint which ensures world-class security, future readiness and real cloud • Incorporates industry best practices while fully compliant to relevant regulations • Pre-developed applications that can be used out-of-the-box • Easy to tailor and configure • Integration ready • Help accelerate mobile adoption in companies by making core processes mobile driven where possible, practical • Cost effective • Scalable and flexible • Easy to administer • Portal and Dashboards

Seller

ComplianceQuest

Discussions

ComplianceQuest QMS Community

Languages Supported

Danish, German, English, Finnish, French, Italian, Japanese, Korean, Dutch, Norwegian, Portuguese, Russian, Spanish, Swedish, Thai, Chinese (Simplified)

Solution Type

All-in-One

Overview by

Shalini Chowdhary (VP of Marketing & Strategic Partnerships)

Value at a Glance

Averages based on real user reviews.

Time to Implement

6 months

View More Pricing Information

ComplianceQuest QMS Integrations

(1)

Verified by ComplianceQuest QMS

ComplianceQuest QMS Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is ComplianceQuest QMS, and what problem is it built to solve?

ComplianceQuest QMS is a cloud-based quality management platform for organizations in regulated industries, including life sciences and manufacturing. It is built to help manage compliance, quality processes, and risk management, with tools for document control, training management, and audits.

What languages does ComplianceQuest QMS support?

ComplianceQuest QMS supports 16 languages, including Chinese (Simplified), Danish, Dutch, English, Finnish, and others.

What company sizes and industries is ComplianceQuest QMS the best fit for?

ComplianceQuest QMS has positive-rated users across company sizes and industries, with the strongest presence in mid-market organizations and medical device companies. Other represented segments include:

Company size: Mid-market organizations and enterprise organizations.
Industry: Medical devices, manufacturing, and pharmaceuticals.
Industry: Biotechnology and healthcare.

How long does it take to implement ComplianceQuest QMS across a team?

Implementation timelines vary, but 3–6 months is the most commonly reported time to go live. Other timelines are reported as well, particularly 1–3 months and 6–12 months.

Time to go live	Relative frequency
3–6 months	Most common
1–3 months	Also reported
6–12 months	Also reported
More than 12 months	Less common
Less than 1 month	Less common

What customer support options does ComplianceQuest QMS provide, and how do users find the overall support experience?

Support options aren’t specified here, but users describe the support experience as helpful and responsive, especially during implementation and when resolving questions. Experiences can vary: some users report slow follow-through or delays resolving more complex issues.

What features or capabilities could make ComplianceQuest QMS even more useful?

Making common tasks easier to navigate and complete would improve the day-to-day experience, particularly for users who work in the system less frequently. Other recurring improvement areas include:

Simpler workflows: Reduce unnecessary steps and clicks, and make the next action clearer.
More intuitive navigation: Make modules and process flows easier to understand, especially for new users.

G2 reviews are authentic and verified.

Here's how.

Andrea V.

Quality Manager

Mid-Market (51-1000 emp.)

Originally submitted 8/19/2022

"Friendly user and quite intuitive QMS"

5/5

What do you like best about ComplianceQuest QMS?

The traceability for all the transactions and the capability to change the portal view for different job functions. Review collected by and hosted on G2.com.

What do you dislike about ComplianceQuest QMS?

Nothing comes to my mind right now, I am very happy with the performance of CQ and the applications that it has. All the modules are really complete. Review collected by and hosted on G2.com.

Response from Shyamli Lakshmanan of ComplianceQuest QMS

edit

Thank you for your feedback on ComplianceQuest. We're always looking for ways to improve, and we appreciate your suggestions. We're especially glad to hear that you find the software to be user-friendly.

Verified User in Textiles

Mid-Market (51-1000 emp.)

12/5/2023

"CQ Growth is just... WOW!!! Absolutely Ecstatic to see what is around the CORNER!"

5/5

What do you like best about ComplianceQuest QMS?

I have waited many years to find something with this type of growth potential. I have implemented the QMS modules for CAPA, Document Management and Training for multiple locations. I have plans for implementing more quality related modules, including our recent expansion into the Product Architecture. In addition, we have high hopes for the future and plan on expanding into the EH&S Architecture. Everything in one location is an amazing feeling and ensures a higher rate of SUCCESS! Review collected by and hosted on G2.com.

What do you dislike about ComplianceQuest QMS?

I have not had any issue to note over the years that would cause me to dislike something specific. Review collected by and hosted on G2.com.

Response from Shyamli Lakshmanan of ComplianceQuest QMS

edit

Thank you for sharing your positive experience! It's great to know that our solutions are meeting your needs and contributing to your success. We appreciate your trust in our system and are excited about your plans to explore additional features. Your feedback is very encouraging, and we look forward to supporting your ongoing progress.

Avinash C.

Manager- GVP/GCP Quality & Audits

Mid-Market (51-1000 emp.)

11/2/2023

"Complete QMS Solution"

5/5

What do you like best about ComplianceQuest QMS?

All QMS modules are in one application which is really impressive since the organisation can reduce the use of multiple applications and the associated cost with each of them. Configuration is easy to accommodate the app per your need. Review collected by and hosted on G2.com.

What do you dislike about ComplianceQuest QMS?

Signature steps can be reduced. This can increase efficiency Review collected by and hosted on G2.com.

Response from Shyamli Lakshmanan of ComplianceQuest QMS

edit

Thank you for your valuable feedback. We're delighted to hear that you find the all-in-one solution beneficial. Your input on the multiple signatures is duly noted, and we're committed to continuous improvement based on user insights. We're grateful for your recognition of our competitive pricing and market position. It's our pleasure to serve your healthcare QMS needs effectively.

Verified User in Consumer Electronics

Enterprise (> 1000 emp.)

Originally submitted 2/28/2022

"ComplianceQuest"

1/5

What do you like best about ComplianceQuest QMS?

I like the detail that ComplianceQuest requires for control of documents. The metadata is very detailed and allows for complete history when creating and launching a full blown doc control system for an entire organization. Users can easily navigate and find their documents within the system. The search tool allows for easy access for users as well. Review collected by and hosted on G2.com.

What do you dislike about ComplianceQuest QMS?

From an administrator perspective, it can be a nightmare. There is so much information that a person has to learn, there are so many steps! This does not make it easy to teach others how to use the software - it takes quite a bit of time for someone to learn and get comfortable to navigate within the system. Review collected by and hosted on G2.com.

Response from Shyamli Lakshmanan of ComplianceQuest QMS

edit

Thank you so much for your candid feedback! We appreciate your honesty and concerns from an administration's perspective, and we're sorry for your nightmare experience with our software. We'd like to spend time with you and your team to review the issues and how we can improve your experience.

dan l.

Director

Mid-Market (51-1000 emp.)

9/13/2023

"CQ user review"

4/5

What do you like best about ComplianceQuest QMS?

I like the user interface when creating controlled documents. The system is a good platform for tracking and using reporting for training Review collected by and hosted on G2.com.

What do you dislike about ComplianceQuest QMS?

The user interface could be ramped up a bit. Some users have a hard time navigating if they are not always using the system. Review collected by and hosted on G2.com.

Anthony L C.

Sr. Director / Site Head of Quality

Mid-Market (51-1000 emp.)

11/1/2023

"CQ to the RESCUE!"

5/5

What do you like best about ComplianceQuest QMS?

The overall end-to-end solution approach is what we see as the greatest value along with having these features in the out-the-box product. Review collected by and hosted on G2.com.

What do you dislike about ComplianceQuest QMS?

I dislike that we didn't bring CQ onboard during our humble beginnings. Review collected by and hosted on G2.com.

Response from Shyamli Lakshmanan of ComplianceQuest QMS

edit

Your positive feedback on ComplianceQuest is a real boost for us! We're thrilled you value our end-to-end solution and out-of-the-box features. Your partnership is highly valued!

Amanda H.

Senior Internal Compliance Specialist

Enterprise (> 1000 emp.)

3/13/2023

"Quality System Deployment in Medtech Industry"

2/5

What do you like best about ComplianceQuest QMS?

Allows our company to harmonize on a global platform. Allows our leaders to review data from all business units. Allows our company to utilize the salesforce platform for multiple applications. Review collected by and hosted on G2.com.

What do you dislike about ComplianceQuest QMS?

The software is manufacturing driven and requires significant configuration and money to configure to meet the requirements of a medtech company. At deployment, timely support was subpar. The solution architect's turnover during the project's duration meant repeat/rework and timeline delays. The project manager tended to put timelines that favored their timeline but were not conducive for company team members trying to complete tasks. Some members of the team were not professional and defensive during conversations. Would make changes or take interpretations of requirements without asking and not meet company requirements. Could not produce concise and meaningful email notifications. Review collected by and hosted on G2.com.

Tyler W.

Global Information Technology Manager

Mid-Market (51-1000 emp.)

3/6/2023

"Great all around product for a quality management system"

4.5/5

What do you like best about ComplianceQuest QMS?

The ease of automation and use once it is setup. It will take some time to setup, but that should be standard for any quality system. It has many products, so this is a great one-stop shop for a quality system. The support is usually swift to respond and always helpful. Review collected by and hosted on G2.com.

What do you dislike about ComplianceQuest QMS?

While it is on Salesforce, the customization is somewhat limiting. You can't easily add/remove fields from the display or edit page, which is very annoying. Reassigning tasks from terminated employees is also a pain. We have also found that once something is created, it can be very difficult or impossible (at least for the users) to edit for certain objects. Review collected by and hosted on G2.com.

Phani L.

Associate Software Engineer

Mid-Market (51-1000 emp.)

10/12/2023

"Great EQMS Platform"

5/5

What do you like best about ComplianceQuest QMS?

CQ EQMS is a User friendly platform providing a great data visualization to its users and has an ease of implementation and integrating with other platforms that are providing data to your organization. Review collected by and hosted on G2.com.

What do you dislike about ComplianceQuest QMS?

There's nothing to dislike in it as it is very carefully designed to cover all your business needs with all its features. Review collected by and hosted on G2.com.

Response from Shyamli Lakshmanan of ComplianceQuest QMS

edit

Thank you for your positive feedback on ComplianceQuest's EQMS platform. We're glad to hear it's user-friendly with strong data visualization. It's great to know you find it well-suited to your business needs, particularly in Quality Management. Thanks for sharing your experience!

Verified User in Electrical/Electronic Manufacturing

Mid-Market (51-1000 emp.)

9/14/2023

"Product is very flexible for the end user to transition from a paper base system."

4/5

What do you like best about ComplianceQuest QMS?

The ability to create relationships between modules. You can develop and strengthen the Quality System as your business grows. Competitors often require a number modules to get a basic QMS. Review collected by and hosted on G2.com.

What do you dislike about ComplianceQuest QMS?

I would like to see consideration given concurrent licensing. Often challenged with who is given a license which can slow down the adoption of the system. Review collected by and hosted on G2.com.