ComplianceQuest QMS Reviews & Product Details

Transform to a fully connected business with a next-generation AI-powered Product Lifecycle, Quality and Safety management platform, built on Salesforce. Our connected suite of solutions helps businesses of all sizes increase product, quality, and safety as they bring their products from concept to customer success. Our intelligent data-driven platform comes with best-in-class integrated processes to mitigate risks, protecting your employees, suppliers and brand reputation, and to increase innovation, compliance, profit and customer loyalty. ComplianceQuest is pre-validated and easy to implement, use, and maintain, allowing for streamlined communication and collaboration across the product value chain. Our EQMS suite: EHS suite: Product Design suite: Audit Health and Safety Design Controls Inspection Incident Requirements Traceability Change Sustainability Product Risk Contractor, Supplier, Vendor Contractor, Supplier, Vendor Non Conformance Permit to Work/JSA Risk Risk Training Training Management Review Environmental Complaints Corrective Action (CAPA) Document Control Regulations covered include, FDA 21 CFR Part 11, FDA Software Validation, IATF 16949, ISO9001, ISO 13485, ISO 14001, OHSAS 18001 / ISO 45001, AS 9100-Aerospace and more. CQ provides for the following key benefits: • Built-on the Salesforce technology footprint which ensures world-class security, future readiness and real cloud • Incorporates industry best practices while fully compliant to relevant regulations • Pre-developed applications that can be used out-of-the-box • Easy to tailor and configure • Integration ready • Help accelerate mobile adoption in companies by making core processes mobile driven where possible, practical • Cost effective • Scalable and flexible • Easy to administer • Portal and Dashboards

Seller

ComplianceQuest

Discussions

ComplianceQuest QMS Community

Languages Supported

Danish, German, English, Finnish, French, Italian, Japanese, Korean, Dutch, Norwegian, Portuguese, Russian, Spanish, Swedish, Thai, Chinese (Simplified)

Solution Type

All-in-One

Overview by

Shalini Chowdhary (VP of Marketing & Strategic Partnerships)

Value at a Glance

Averages based on real user reviews.

Time to Implement

6 months

View More Pricing Information

ComplianceQuest QMS Integrations

(1)

Verified by ComplianceQuest QMS

ComplianceQuest QMS Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is ComplianceQuest QMS, and what problem is it built to solve?

ComplianceQuest QMS is a cloud-based quality management platform for organizations in regulated industries, including life sciences and manufacturing. It is built to help manage compliance, quality processes, and risk management, with tools for document control, training management, and audits.

What languages does ComplianceQuest QMS support?

ComplianceQuest QMS supports 16 languages, including Chinese (Simplified), Danish, Dutch, English, Finnish, and others.

What company sizes and industries is ComplianceQuest QMS the best fit for?

ComplianceQuest QMS has positive-rated users across company sizes and industries, with the strongest presence in mid-market organizations and medical device companies. Other represented segments include:

Company size: Mid-market organizations and enterprise organizations.
Industry: Medical devices, manufacturing, and pharmaceuticals.
Industry: Biotechnology and healthcare.

How long does it take to implement ComplianceQuest QMS across a team?

Implementation timelines vary, but 3–6 months is the most commonly reported time to go live. Other timelines are reported as well, particularly 1–3 months and 6–12 months.

Time to go live	Relative frequency
3–6 months	Most common
1–3 months	Also reported
6–12 months	Also reported
More than 12 months	Less common
Less than 1 month	Less common

What customer support options does ComplianceQuest QMS provide, and how do users find the overall support experience?

Support options aren’t specified here, but users describe the support experience as helpful and responsive, especially during implementation and when resolving questions. Experiences can vary: some users report slow follow-through or delays resolving more complex issues.

What features or capabilities could make ComplianceQuest QMS even more useful?

Making common tasks easier to navigate and complete would improve the day-to-day experience, particularly for users who work in the system less frequently. Other recurring improvement areas include:

Simpler workflows: Reduce unnecessary steps and clicks, and make the next action clearer.
More intuitive navigation: Make modules and process flows easier to understand, especially for new users.

G2 reviews are authentic and verified.

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Kathleen T.

Vice President of Quality Assurance

Mid-Market (51-1000 emp.)

4/5/2024

"Satisfied Customer!"

5/5

What do you like best about ComplianceQuest QMS?

Working with the Compliance Quest Team has been a wonderful experience from our initial inquiries to launch! Everyone we have worked with and continue to work with have been very knowledgeable, flexible, patient and enthusiastic. Review collected by and hosted on G2.com.

What do you dislike about ComplianceQuest QMS?

Have nothing negative to say. The CQ team is making it very easy for our teams to transition to the eQMS. Review collected by and hosted on G2.com.

Response from Shyamli Lakshmanan of ComplianceQuest QMS

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Thank you for your wonderful review! We're delighted to hear about your positive experience with our team and the seamless transition to our eQMS. We appreciate your trust and look forward to continuing our successful collaboration!

Andrea K.

Quality Assurance, Associate III

Mid-Market (51-1000 emp.)

8/14/2024

"Great for CE Opportunities"

4.5/5

What do you like best about ComplianceQuest QMS?

I use ComplicanceQuest to obtain my required CEU for my ASQ certification. It's an easy and beneficial means to receive CEUs. Review collected by and hosted on G2.com.

What do you dislike about ComplianceQuest QMS?

I have not had any negative experiences with CQ. Review collected by and hosted on G2.com.

Response from Shyamli Lakshmanan of ComplianceQuest QMS

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Thank you for your feedback! We’re glad to hear our solution is meeting your needs and supporting your certification process. Your positive experience means a lot to us, and we appreciate your continued trust in ComplianceQuest.

Ron S.

Mid-Market (51-1000 emp.)

10/9/2023

"A complete eQMS package with amazing capabilities to integrate with other Systems as CRM/ERP& more."

5/5

What do you like best about ComplianceQuest QMS?

All the CQ modules can be used out of box, they are very user-friendly and provides great dashboards capabilities to provide the big picture strategically. We have done customization on some of the forms or fields within the module(s) to give us that extra capability we need for better traceability, transparency and accountability.

We have even integrated with our CRM /ERP to get insights from book to bill cycle. Truly, we are very happy using CQ not just as an eQMS but also giving our people complete visibility from end-to-end processes making them highly efficient and effective.

We had great Customer support from CQ in both aspects i.e. technical as well as administrative which made it easy to implement. Our Global team uses it on a daily basis. Review collected by and hosted on G2.com.

What do you dislike about ComplianceQuest QMS?

Cost is always a concern; but I always think you get what you pay for and CQ provide full value at the end with a great ROI. Review collected by and hosted on G2.com.

What problems is ComplianceQuest QMS solving and how is that benefiting you?

Response from Shyamli Lakshmanan of ComplianceQuest QMS

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Thank you for recognizing the positive impact of ComplianceQuest on your operational efficiency. We're pleased to hear that our user-friendly modules and dashboard capabilities have been beneficial for your processes. The customizations for enhanced traceability and accountability reflect our commitment to meeting your specific needs. We appreciate your feedback and are here to support your continued success.

Verified User in Biotechnology

Mid-Market (51-1000 emp.)

8/15/2024

"System Administrator / Global QA Document Controller"

5/5

What do you like best about ComplianceQuest QMS?

User friendly software, 1 stop shop for all modules. Review collected by and hosted on G2.com.

What do you dislike about ComplianceQuest QMS?

Searching of documents shall be improved to show only current document links Review collected by and hosted on G2.com.

Response from Shyamli Lakshmanan of ComplianceQuest QMS

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Thank you for sharing your experience with ComplianceQuest. It’s great to know that our platform serves as a comprehensive solution for your needs. Your input on improving document search functionality is appreciated, and we're always working to enhance the experience for our users. We value your continued trust in our platform.

Verified User in Logistics and Supply Chain

Enterprise (> 1000 emp.)

Originally submitted 11/20/2020

"Compliance Quest is a wonderful cloud based platform and developed based on the QMS concept"

4/5

What do you like best about ComplianceQuest QMS?

As a customer, I would like to recommend the CQ package is the best fit for ISO quality management purpose. Especially built the the following module in such a wonderful user friendly method like Audit management, CAPA, Non Conformance, Document Management, Change Management & Inspections. Easy to track and close all our process gaps with stakeholders in a seamless manner. Also establishing a systematic process that enables to efficiently approve & qualify by assessing process compliance and risks. Review collected by and hosted on G2.com.

What do you dislike about ComplianceQuest QMS?

Help text not placed as part of the module level for carry out the steps and bit confusion to the new users for understanding the end to end workflow. Review collected by and hosted on G2.com.

Recommendations to others considering ComplianceQuest QMS:

Best application for QMS management in the market and cloud based software. Review collected by and hosted on G2.com.

What problems is ComplianceQuest QMS solving and how is that benefiting you?

Any kind of audits & inspections can performed through CQ audits & inspections management module and get the accurate output and observations with the help CQ application. So, we can share our observations & reports confidently with the stakeholders. This application will also solve problems for our vendor partners and bring in synergy in efforts to deliver good quality products to our customers. Review collected by and hosted on G2.com.

Response from Shyamli Lakshmanan of ComplianceQuest QMS

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Thank you for your positive review! We're delighted to hear that ComplianceQuest is meeting your ISO quality management needs, particularly with its user-friendly modules. We appreciate your input on enhancing the user experience. Your recommendation means a lot to us, and we're committed to continually improving our platform. Thanks for choosing ComplianceQuest!

Verified User in Medical Devices

Mid-Market (51-1000 emp.)

11/1/2023

"Great overall Quality System!"

5/5

What do you like best about ComplianceQuest QMS?

The CQ quality system is a full suite of products used for tracking all quality objects. We use Training, Complaints, NCs, CAPAs and Equipment module. With CQ being built on Salesforce, from the beginning we had much better visibility to our data for users and managers alike, creating dozens of dashboards utilizing SF power, from every module, literally at the click of some buttons and drag and drop functionality. This is light years ahead of our last eQMS, and one of the major selling points for us to move to CQ. Our users are able to easily train in CQ and managers can see their employee's metrics for training easily. The equipment module is simple and clean to use and we have taken advantage of the calibration and equipment event schedules to track those tasks. Our NC users have a CAPA request type to easily recommend what needs to become a CAPA, and when escalated a workflow creates that CAPA record for us, bringing over data already entered on the NC. We also did the same with SF Cases, bringing over relevant data to Complaints at the click of a button. This has reduced creation of these types of records so users have more time to investigate the issue, then they have to spend documenting it. CAPA/SCAR records are easy to create, investigate and recommend plans and actions, and follow up with VOE at the appropriate time. The system would have been easier to implement if we had stayed closer to out of the box software. But the fact you can make the system your own, is a huge selling point. Being on the Salesforce platform allows you to take advantage of the innate database structure and application features, allowing you to always scale and improve your quality system and integrate to other systems to provide the data needed and reduce redundancy for all departments. The CQ team has been great to work with. Over all they are responsive and follow up with questions readily. Overall a great quality system that we are happy we chose. Review collected by and hosted on G2.com.

What do you dislike about ComplianceQuest QMS?

As with all systems, CQ has some things to improve, as far as giving the users direction on the next action to take, making the workflow easier to track and understand from a coordinator's view. Version 13 that just came out, will address some of those issues our users and coordinators still find a little frustrating. Both customer support and the development team were slow a year ago, but I have seen them come up to speed and respond quickly to requests as the company grows. Review collected by and hosted on G2.com.

What problems is ComplianceQuest QMS solving and how is that benefiting you?

We came from another quality system that was not easily configurable, had bad tech support and absolutely useless reporting capabilities. CQ was the best choice we could have made because of the Salesforce platform providing an excellent database structure, innate web functionality and incredible reporting and dashboarding tools. We can finally not only get to our data, but analyze, report and dashboard it in a myriad of ways, without IT support required. Because we can customize the system to our needs, to bring important data to the front, we can act on issues faster and develop solutions quickly. Review collected by and hosted on G2.com.

lucia R.

QA Specialist

Mid-Market (51-1000 emp.)

4/3/2024

"Great experience"

4.5/5

What do you like best about ComplianceQuest QMS?

Ease of use, customer support, good features Review collected by and hosted on G2.com.

What do you dislike about ComplianceQuest QMS?

some times is a little slow so we need to be very patient Review collected by and hosted on G2.com.

Response from Shyamli Lakshmanan of ComplianceQuest QMS

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Thank you for sharing your experience with ComplianceQuest! We're delighted to hear about the ease of use and excellent customer support you've encountered. It's great to know that our features are effectively supporting your training and document control needs.

We appreciate your feedback!

Verified User in Medical Devices

Mid-Market (51-1000 emp.)

4/3/2024

"User Review as a Supplier Quality Engineer"

2.5/5

What do you like best about ComplianceQuest QMS?

It is very organized and good to use when I know how to. Review collected by and hosted on G2.com.

What do you dislike about ComplianceQuest QMS?

Some of the modules, like change order and CAPA have too many approvals. Review collected by and hosted on G2.com.

Response from Shyamli Lakshmanan of ComplianceQuest QMS

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Thank you for your feedback. We're pleased to hear that you were impressed with our training and support during the implementation of the Supplier Management Module. We will continue to strive for excellence in providing assistance to our clients.

Verified User in Semiconductors

Enterprise (> 1000 emp.)

4/10/2024

"Quick & Easy"

4/5

What do you like best about ComplianceQuest QMS?

We love the possibility to use the platform but build from scratch so we can adapt it to the actual business process. Great support during the implementation and during the deployment Review collected by and hosted on G2.com.

What do you dislike about ComplianceQuest QMS?

Modifying the out of the box feature can be very time consuming and complicate if any modifications need to be done. Although the team was there to support throughout the entire process. Review collected by and hosted on G2.com.

Response from Shyamli Lakshmanan of ComplianceQuest QMS

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Thank you for your review! We're glad to hear that you appreciate the flexibility of ComplianceQuest and the support provided during implementation and deployment. We acknowledge the challenges with modifications and are continually working to streamline this process. It's great to know that our platform is helping to connect your organizational processes. Your feedback is invaluable to us!

Verified User in Medical Devices

Mid-Market (51-1000 emp.)

Originally submitted 10/5/2023

"Complex system with many features"

2.5/5

What do you like best about ComplianceQuest QMS?

Many tools are offered to be used in the system, making this fit for most needs rather than having various platforms for one organisation. Review collected by and hosted on G2.com.

What do you dislike about ComplianceQuest QMS?

There are plenty of complex nuances which make system usability difficult and not user friendly. Many clicks are required to achieve what should have been an easy task, where you are led down various rabbit holes, getting lost in the maze of different areas of the system. Customer support can be improved, being rather slow and often the reply is that it can't be done! Review collected by and hosted on G2.com.

Response from Shyamli Lakshmanan of ComplianceQuest QMS

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Thank you for taking the time to provide your feedback. We value your insights on ComplianceQuest. It's noted that you appreciate the comprehensive toolset the platform offers, streamlining various organizational needs.

We understand your concerns about system usability and the number of steps required for tasks. We're actively working to enhance usability and streamline tasks. Improvements are underway.

Regarding customer support, we apologize for any delays you've encountered. We're committed to ongoing improvements and appreciate your valuable feedback. Thank you for being a part of the ComplianceQuest community.