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ComplianceQuest QMS Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

6 months

ComplianceQuest QMS Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is ComplianceQuest QMS, and what problem is it built to solve?

ComplianceQuest QMS is a cloud-based quality management platform for organizations in regulated industries, including life sciences and manufacturing. It is built to help manage compliance, quality processes, and risk management, with tools for document control, training management, and audits.

What languages does ComplianceQuest QMS support?

ComplianceQuest QMS supports 16 languages, including Chinese (Simplified), Danish, Dutch, English, Finnish, and others.

What company sizes and industries is ComplianceQuest QMS the best fit for?

ComplianceQuest QMS has positive-rated users across company sizes and industries, with the strongest presence in mid-market organizations and medical device companies. Other represented segments include:
  • Company size: Mid-market organizations and enterprise organizations.
  • Industry: Medical devices, manufacturing, and pharmaceuticals.
  • Industry: Biotechnology and healthcare.

How long does it take to implement ComplianceQuest QMS across a team?

Implementation timelines vary, but 3–6 months is the most commonly reported time to go live. Other timelines are reported as well, particularly 1–3 months and 6–12 months.
Time to go live Relative frequency
3–6 months Most common
1–3 months Also reported
6–12 months Also reported
More than 12 months Less common
Less than 1 month Less common

What customer support options does ComplianceQuest QMS provide, and how do users find the overall support experience?

Support options aren’t specified here, but users describe the support experience as helpful and responsive, especially during implementation and when resolving questions. Experiences can vary: some users report slow follow-through or delays resolving more complex issues.

What features or capabilities could make ComplianceQuest QMS even more useful?

Making common tasks easier to navigate and complete would improve the day-to-day experience, particularly for users who work in the system less frequently. Other recurring improvement areas include:
  • Simpler workflows: Reduce unnecessary steps and clicks, and make the next action clearer.
  • More intuitive navigation: Make modules and process flows easier to understand, especially for new users.

ComplianceQuest QMS Reviews (84)

Reviews

ComplianceQuest QMS Reviews (84)

4.3
84 reviews

What do users say?

Generated using AI from real user reviews

Pros & Cons

Generated from real user reviews
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Steve L.
SL
Steve L.
PMO Manager
Mid-Market (51-1000 emp.)
"Solid tool with the right processes"
3.5/5
What do you like best about ComplianceQuest QMS?

It covers pretty much any safety topic you could think of Review collected by and hosted on G2.com.

What do you dislike about ComplianceQuest QMS?

While being on Salesforce makes it customizable their update process makes it somewhat challenging to implement the changes needed. Review collected by and hosted on G2.com.

Verified User in Mechanical or Industrial Engineering
AM
Verified User in Mechanical or Industrial Engineering
Mid-Market (51-1000 emp.)
"This product has been great!"
5/5
What do you like best about ComplianceQuest QMS?

Compliance Quest has helped us streamline our training, has helped our Safety Manager and our Environmental Manager be productive and stay on top of all of our EHS needs. It has also helped us with our document control and our containment needs. Review collected by and hosted on G2.com.

What do you dislike about ComplianceQuest QMS?

Only complaint that I have is the guidelines can be a little confusing and lack some important information. Review collected by and hosted on G2.com.

ER
Elizabeth R.
Quality Director
Mid-Market (51-1000 emp.)
"CQ Document Control, CAPA, and Audit"
3.5/5
What do you like best about ComplianceQuest QMS?

21 CFR Part 11 compliant signatures are necessary in the organization. Review collected by and hosted on G2.com.

What do you dislike about ComplianceQuest QMS?

Audit trails could have more useful information. Implementation took 100% longer than predicted due to turnover of CQ team. Review collected by and hosted on G2.com.

Sebastian E.
SE
Sebastian E.
Administrative Specialist
Enterprise (> 1000 emp.)
"Investing in ComplianceQuest"
5/5
What do you like best about ComplianceQuest QMS?

I like the ability to add and edit CAPAs and the ease of the system when integrating crucial information. When implementing, all the steps help not only me as the user but also give ease to the customers wanting these CAPAs to be processed correctly and fast with a breeze. I do CAPAs frequently, and the use of it helps with supporting customers to not only my customers, but other customers, the ability to make sure that customer support is give correctly is crucial in my work environment. Review collected by and hosted on G2.com.

What do you dislike about ComplianceQuest QMS?

I dislike how if a photo isn't added when submitting the CAPA, the only way to add those photos is separate via files. Review collected by and hosted on G2.com.

Response from Shyamli Lakshmanan of ComplianceQuest QMS

Thank you for your detailed feedback!

We're pleased to hear that you find the CAPA features of ComplianceQuest effective and user-friendly. We appreciate your insights on areas for improvement. Your experience helps us better serve you and other users. Thank you for choosing ComplianceQuest!

VC
Valerie C.
Senior Manager of Regulatory Compliance
Mid-Market (51-1000 emp.)
"Excellent Team and Product"
5/5
What do you like best about ComplianceQuest QMS?

COmpliance Quest and the team that supports it is really helping our company to move from a manual, paper based system into a digitized space. The ease of working with the team and the user friendliness of the software is incredible. As a Quality professional who has worked with many other platforms, I can say that this platform builds in user friendly cues to failsafe the process. Most of the time, being in the implementation phase of an electronic system is a nightmare however the CQ team has really gone above and beyond to make this transition easier. Review collected by and hosted on G2.com.

What do you dislike about ComplianceQuest QMS?

Currently I am not finding any area which could be classified as a dislike for COmpliance Quest. Review collected by and hosted on G2.com.

Response from Shyamli Lakshmanan of ComplianceQuest QMS

Thank you for your fantastic review! We're thrilled to hear that your transition to our digital platform has been smooth and beneficial. It's great to know that our team's efforts are making a positive impact on your company's compliance efficiency. We appreciate your feedback and are excited to continue supporting your journey!

LS
Lee Ann S.
ERP Process Specialist
Mid-Market (51-1000 emp.)
"A powerful eQMS Solution"
5/5
What do you like best about ComplianceQuest QMS?

ComplianceQuest is ready, out of the box, to meet your company's eQMS needs. Review collected by and hosted on G2.com.

What do you dislike about ComplianceQuest QMS?

There are no negative comments for ComplianceQuest at this time. They have proven to be a trusted partner. Review collected by and hosted on G2.com.

Response from Shyamli Lakshmanan of ComplianceQuest QMS

Thank you for your positive feedback! We're thrilled to hear that ComplianceQuest is effectively meeting your EQMS needs and serving as a reliable source of truth for your organization. It's great to know that we've earned your trust as a partner. We look forward to continuing to support your success now and in the future.

Verified User in Semiconductors
AS
Verified User in Semiconductors
Mid-Market (51-1000 emp.)
"One eQMS Software Solution"
5/5
What do you like best about ComplianceQuest QMS?

ComplianceQuest allows us to standardize key quality management processes across all our sites located on the west and east coasts into one eQMS software solution. It's user friendly and easy to manage. Review collected by and hosted on G2.com.

What do you dislike about ComplianceQuest QMS?

ComplianceQuest works with a Development Team in another country/time zone and therefore the time to implement is increased when configuration changes are requested. Review collected by and hosted on G2.com.

KK
Katrina K.
Quality Specialist
Mid-Market (51-1000 emp.)
"Great Experience"
4.5/5
What do you like best about ComplianceQuest QMS?

ComplianceQuest truly is a one stop shop for all of your QMS needs, from EDMS to CAPA! Their staff is extremely helpful, very attentive, knowledgeable and they are quick to respond to anything that comes up. Their out-of-the box platform is solid, but I love that it was customizable to meet our specific business requirements. Review collected by and hosted on G2.com.

What do you dislike about ComplianceQuest QMS?

I think the MR module could be more robust. Review collected by and hosted on G2.com.

Response from Shyamli Lakshmanan of ComplianceQuest QMS

Thank you for your positive feedback and for highlighting what you enjoy about ComplianceQuest! We're thrilled to hear about your satisfaction with our platform and staff. We appreciate your suggestion to enhance the MR module and will work to enhance its robustness. It's great to know our integrated solutions are bringing value to your operations. Thank you for choosing us for your QMS needs!

JS
Johnny S.
Director of Operational Excellence
Mid-Market (51-1000 emp.)
"ComplianceQuest eQMS + EH&S"
5/5
What do you like best about ComplianceQuest QMS?

Well thought out eQMS + EH&S solution built on Salesforce. Review collected by and hosted on G2.com.

What do you dislike about ComplianceQuest QMS?

Nothing at this point. Still early in the deployment. Review collected by and hosted on G2.com.

Response from Shyamli Lakshmanan of ComplianceQuest QMS

Thank you for sharing your experience with ComplianceQuest. We're glad to hear that our solution is effectively supporting your enterprise needs. It's great to know that your deployment is off to a strong start. We appreciate your feedback and look forward to continuing to support your success.

Nicole N.
NN
Nicole N.
Sr. Manager, Quality Compliance
Mid-Market (51-1000 emp.)
"Integrated and flexible QMS solution"
5/5
What do you like best about ComplianceQuest QMS?

Out of all the systems we looked into, only ComplianceQuest was able to meet all the requirements put in place. We worked with the CQ teams to configure and test the system to fit our business needs. Through this process, they offered a lot of guidance on system options to meet needs with reduced configuration. Overall, good controls in place, layout is modern, reporting and data analytics is great and easy for users to manage. Love the dashboard capabilities, configurability and integration capability. System provides users with easy to follow layout and next steps. CQ Support teams have been attentive and work well with us to resolve questions and improvements. Review collected by and hosted on G2.com.

What do you dislike about ComplianceQuest QMS?

CQ has a really complex backend. We had to make a shift moving into this system from being Quality managed to IT managed. Understood that this allows us a lot of the flexibility we need and it is working out fine. Majority of the issues we run into are permissions-related – which has been somewhat challenging to sort out, but we are getting there. Review collected by and hosted on G2.com.

Response from Shyamli Lakshmanan of ComplianceQuest QMS

Thanks for the positive feedback! We're thrilled that ComplianceQuest meets all your requirements and provides the flexibility your business needs. It's great to know our teams guided you through the configuration process efficiently. We appreciate your recognition of our controls, modern layout, reporting, and data analytics. Our support teams are here to assist with any challenges during the transition, particularly with permissions, and we're committed to continuous improvement. Thanks for choosing ComplianceQuest!

Pricing Insights

Averages based on real user reviews.

Time to Implement

6 months

Return on Investment

16 months

Average Discount

8%

ComplianceQuest QMS Comparisons
ComplianceQuest QMS Features
Conformance Records
CAPA
Change Management
Document Control
Collaboration
Analytics and Reports
Workflows
Corrective Actions
Security & Privacy
Mobile Access
Flexibility