Coastr Reviews & Product Details

We've been using Coastr since 2023 after deciding it was time to move on from our previous vehicle management system. We wanted something that offered more capability without becoming overly complicated, and Coastr has delivered exactly that.

The migration process was seamless. Bishwajit, Arpit and the wider team managed the transition flawlessly, with zero downtime or disruption to our operation. That immediately gave us confidence that we'd made the right decision.

What really sets Coastr apart is how responsive the team is. The regular product updates clearly reflect customer feedback, and many of the day-to-day operational challenges we've raised have found their way into new features and improvements. It's refreshing to work with a company that genuinely listens to its customers rather than simply maintaining the status quo.

The platform has played a key role in helping us scale the business. We've seen a noticeable improvement in fleet utilisation, and the continuous development means the software keeps evolving alongside the needs of the industry. Rather than adapting our processes to fit the system, the system continues to adapt to how we operate.

If you're a vehicle hire business looking for a modern, reliable management platform backed by a team that genuinely cares about its customers, I wouldn't hesitate to recommend Coastr. We're confident it'll remain our fleet management system for many years to come. Review collected by and hosted on G2.com.

As with any technology platform, occasional issues may arise following software updates. While every update is thoroughly tested, some features may require minor adjustments once live. Rest assured, our support team is on hand and ready to respond quickly, ensuring any issues are resolved with minimal disruption. Review collected by and hosted on G2.com.

I've been very satisfied with Coastr and it has become an essential tool for managing our fleet operations.

One of the biggest strengths of the platform is the level of visibility it provides for each vehicle. Having all the key information in one place—from bookings and utilization to maintenance history and vehicle details—makes it much easier to manage our fleet efficiently and make informed decisions. Review collected by and hosted on G2.com.

If I had to mention one area for improvement, it would be the reporting dashboards and visualizations. The reports contain the information we need, but the charts and overall presentation could be more modern and easier to interpret at a glance. That said, this is a relatively minor point and doesn't affect the functionality or value of the system. Review collected by and hosted on G2.com.

The software is very easy to use and straightforward to understand, which is especially helpful for a small rental business like mine. The Coastr team has also been very supportive throughout the process. The onboarding felt tailored to my needs and moved at exactly the pace I wanted—fast when I was ready, and slower when I needed more time. They genuinely listen to us, take our feedback seriously, and use it to improve the system, with regular product updates along the way. I also find the monthly product demos really useful for keeping up with what’s new and learning how to make the most of the latest updates. They have loads of integrations available but not all are useful for me right now so hopefully in the future. Review collected by and hosted on G2.com.

Nothing to dislike at the moment. I hope they continue adding more stuff on. Review collected by and hosted on G2.com.

They stay very close to their customers. They respond to my questions right away, are always open to new feedback, and their updates clearly reflect what they’ve heard from me or my colleagues. Overall, they make me feel like a co-creator because they genuinely act on what I share.

The app never lags, and we’ve never experienced downtime, even when handling a large volume of data. It’s reliable software on both desktop and mobile, every time I use it.

Plus, the integration with Stripe makes collecting the money so so easier. Review collected by and hosted on G2.com.

Nothing to dislike so far.At beginning they were some UI caveats, but now they ve sorted them. Review collected by and hosted on G2.com.

Coastr fits well into our business model. They do their best to accommodate any changes we need, and they communicate timelines clearly, which makes planning much easier on our end. Review collected by and hosted on G2.com.

Nothing to dislike. If any issues come up, you’re heard, and they do their best to accommodate you and resolve them. Review collected by and hosted on G2.com.

Helpful team with quick turnarounds, and they’re always implementing new features that their customers need. Review collected by and hosted on G2.com.

Long term contracts unlike monthly rolling SAAS models Review collected by and hosted on G2.com.

Friendly and willing to help, simp0le front page layout Review collected by and hosted on G2.com.

Some teething problems, and a couple of inconsistent search returns Review collected by and hosted on G2.com.

 The easiness of use it is a customer friendly platform Review collected by and hosted on G2.com.

There were a few minor bugs after major updates which were always solved in a timely manner Review collected by and hosted on G2.com.

Coastr simplifies day-to-day operations and other admin-heavy tasks, improving efficiency and making it easier to scale with a smaller headcount. Review collected by and hosted on G2.com.

MI could be more detailed and varied to support insights and KPI reporting Review collected by and hosted on G2.com.

Cloud based integration is an essential for any software and never more so than vehicle rental. For me Coastr is created the way a Rental operator would have created it themselves! Review collected by and hosted on G2.com.

There are no downsides to Coastr. In fact it has improved over time ! Review collected by and hosted on G2.com.