# Coastr Reviews **Vendor:** Coastr **Category:** [Car Rental Software](https://www.g2.com/categories/car-rental) **Average Rating:** 4.7/5.0 **Total Reviews:** 6 ## About Coastr Coastr is an all-in-one cloud-based car rental software and fleet management system designed to help vehicle rental businesses manage bookings, vehicles, customers and payments from a single platform. Built for modern car and van rental companies, Coastr supports daily rentals, long-term hire and vehicle subscription models, making it ideal for operators running single-location fleets or multi-city rental businesses. With Coastr, rental companies can automate key workflows including fleet scheduling, booking management, digital onboarding and driver verification, digital signtures and damange recording, reducing manual work and improving operational efficiency. The platform integrates with DVLA, telematics providers and connected vehicle systems, enabling contactless rentals, remote vehicle access and real-time fleet tracking. These capabilities help improve vehicle utilisation, enhance security and streamline day-to-day operations. Coastr also offers a growing ecosystem of integrations with Sage, Stripe, GlobalPayments, Elevaon, Hubspot, etc. allowing businesses to operate without relying on multiple disconnected tools. Built with a strong focus on data security, uptime and reliability, Coastr follows ISO-certified processes, SOC-compliant infrastructure and GDPR standards—ensuring your rental operations remain secure and scalable. Whether you're looking to replace legacy car rental software, reduce operational costs or scale your mobility business, Coastr provides the tools to improve efficiency, increase revenue and deliver a seamless customer experience. ## Coastr Pros & Cons **What users like:** - Users commend Coastr's **exceptional customer support** , which enhances their experience and promotes business growth effectively. (3 reviews) - Users commend Coastr for its **exceptional support** and comprehensive in-house features that enhance business management and growth. (2 reviews) - Users commend Coastr for its **competitively priced offerings** along with exceptional support and marketing assistance. (1 reviews) - Users found the **training** at Coastr to be highly informative and appreciated the excellent customer support. (1 reviews) ## Coastr Reviews ### 1. My Coastr Journey **Rating:** 5.0/5.0 stars **Reviewed by:** Jeremy F. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** May 01, 2025 **What do you like best about Coastr?** With any software package the obvious requirements are that it be cloud-based and competitively priced and there are many products out there that fill those criteria but the real important factor is the support and coasters support is second to none with coaster you haven't just bought a piece of software you've come on board with assistance in marketing promotion and it will bring the rental industry firmly into the 21st century **What do you dislike about Coastr?** Having to learn how to use it which of course is true of any product **What problems is Coastr solving and how is that benefiting you?** I can operate my fixed term subscription motoring business from anywhere office car home The level of automation is such that my customers receive automated invoicing throughout the period of their subscription motoring term it enables me to transfer liability of PCNs as I always have a valid rental agreement in place ### 2. Right platform. Right people **Rating:** 4.5/5.0 stars **Reviewed by:** Joshua B. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** April 09, 2025 **What do you like best about Coastr?** The platform provides everything in house to manage and grow the business. As I continuned to learn the features of the platform I was better to serve my customers in ways I didn't know before. As the company as a whole, they have a team that cares about its platform users. They work to find news ways to help business owners in what ever level they are on and aspire to be. **What do you dislike about Coastr?** I would want the option to have different categories for renters i.e corporate, retail, body shop, etc. **What problems is Coastr solving and how is that benefiting you?** Having everything all in house makes everything seamless for greater customer service. ### 3. User friendly hire management software with excellent support. **Rating:** 5.0/5.0 stars **Reviewed by:** James S. | Director, Mid-Market (51-1000 emp.) **Reviewed Date:** June 11, 2024 **What do you like best about Coastr?** Coastr allows you to bring your own bussiness branding and ideas to the platform. This means it's always evolving and impoving as time goes on. The support package provided is stellar. As well as online calls there is a large how to guide for any training needed and regular check ins. The system was east to impiment and only took one week to set up. **What do you dislike about Coastr?** The initial cost was a concern however once we started using the system we realised it was worth it. **What problems is Coastr solving and how is that benefiting you?** Time and staff costs are a major factor in our bussiness and Coastr help reduce both. Fleet Management: Coastr provides comprehensive tools for managing vehicle inventory, maintenance schedules, and tracking vehicle status. The intuitive dashboard makes it easy to monitor fleet performance and ensure vehicles are serviced timely. Booking Automation: The software automates the booking process, reducing manual effort and minimizing errors. Customers can book vehicles online with ease, and the system handles availability checks, payment processing, and confirmation emails seamlessly. Real-Time Analytics: Coastr offers robust analytics and reporting features, allowing businesses to track key metrics such as vehicle utilization, revenue, and customer feedback. This data-driven approach helps in making informed decisions to optimize operations. Customer Management: The platform includes a CRM module to manage customer information, preferences, and history. This helps in providing personalized service and fostering customer loyalty. Integration and Customization: Coastr integrates with various third-party applications, including accounting software and payment gateways. Additionally, the software is highly customizable to meet the specific needs of different businesses. ### 4. Easy to use and training very good. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** April 21, 2025 **What do you like best about Coastr?** Training at outstart was very good & informative, license checks very easy to carry out and customer support excellent. **What do you dislike about Coastr?** We didn't find anything which we disliked about the program, but unfortunately rental didn't work out for our Company. **What problems is Coastr solving and how is that benefiting you?** Coastr gave us all we required Ease of Use, Training, License Checks but unfortunately the rental business didn't work for us. ### 5. I've been using Coastr for a few months, and it has significantly streamlined our fleet management. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Small-Business (50 or fewer emp.) **Reviewed Date:** July 15, 2024 **What do you like best about Coastr?** What I like best about Coastr is its user-friendly interface and intuitive design. It makes managing our fleet incredibly easy, from tracking maintenance schedules. The detailed reporting features provide valuable insights into our fleet's performance, allowing us to optimize routes and reduce operational costs. Additionally, the responsive and helpful customer support has been a great asset whenever we've needed assistance. **What do you dislike about Coastr?** While Coastr is a highly effective fleet management tool, there are a few areas for improvement. The mobile app could benefit from some enhancements to match the desktop version's functionality. Despite these minor issues, Coastr remains a valuable asset for our fleet management needs. **What problems is Coastr solving and how is that benefiting you?** Coastr is solving several critical issues for our rental company. The maintenance scheduling feature keeps our fleet in excellent condition, minimizing downtime and reducing unexpected repair costs. Additionally, Coastr's comprehensive reporting tools offer insights into vehicle usage and performance, allowing us to optimize our fleet's efficiency and maximize rental availability. These benefits have led to increased operational efficiency, lower costs, and enhanced customer satisfaction, ultimately driving the success of our rental business. ### 6. Coastr Review - Daily Hire Business 200 - 250 Vehicles **Rating:** 5.0/5.0 stars **Reviewed by:** Howard W. | Managing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** June 25, 2024 **What do you like best about Coastr?** Fantastic interface - A large number of useful features - Constant improvements and service support. **What do you dislike about Coastr?** Some ridgidity in some process as a trade off for full automation beneifits **What problems is Coastr solving and how is that benefiting you?** Coastr helps to manage a large proportion of our Fleet management and tasks - [View Coastr pricing details and edition comparison](https://www.g2.com/products/coastr/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-13+14%3A27%3A25+-0500&secure%5Bsession_id%5D=5309d30b-fbbe-4515-a640-35d479c8e2b5&secure%5Btoken%5D=918748bf91bb51b37a6e11a6de6dfe7db5d91b81d5ea5ff928382db37ef0595f&format=llm_user) ## Coastr Features **Vehicle Management** - Inventory - Fuel Management - Maintenance - Vehicle Tracking **ELD Compliance** - Hours Logged - Preventive Maintenance - DVIR - Offline Access **Driver Management ** - Onboarding - Safety - Driver Tracking - Driver Behavior **Deliveries** - ETAs - Proof of delivery - Route Optimization **Dashcam** - Automatic Incident Detection - Safety Score - Automated Footage Upload **Analytics** - Vehicle Performance - Driver Performance - Costs **Agentic AI - Fleet Management** - Proactive Assistance - Decision Making - Multi-step Planning - Collision Detection - Natural Language Interaction - Facial Recognition **Generative AI - Fleet Management** - Text Summarization ## Top Coastr Alternatives - [Samsara](https://www.g2.com/products/samsara/reviews) - 4.5/5.0 (3,850 reviews) - [Motive](https://www.g2.com/products/motive-technologies/reviews) - 4.4/5.0 (2,948 reviews) - [Verizon Connect](https://www.g2.com/products/verizon-connect/reviews) - 3.8/5.0 (943 reviews)