--- title: Coastr Reviews meta_title: 'Coastr Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 16 reviews by the users' company size, role or industry to find out how Coastr works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 16 scale: '5' date_modified: '2026-08-07' parent_category: name: Automotive url: https://www.g2.com/categories/automotive --- # Coastr Reviews **Vendor:** Coastr **Category:** [Car Rental Software](https://www.g2.com/categories/car-rental) **Average Rating:** 4.7/5.0 **Total Reviews:** 16 ## About Coastr Coastr is an all-in-one cloud-based car rental software and fleet management system designed to help vehicle rental businesses manage bookings, vehicles, customers and payments from a single platform. Built for modern car and van rental companies, Coastr supports daily rentals, long-term hire and vehicle subscription models, making it ideal for operators running single-location fleets or multi-city rental businesses. With Coastr, rental companies can automate key workflows including fleet scheduling, booking management, digital onboarding and driver verification, digital signatures and damage recording, reducing manual work and improving operational efficiency. The platform integrates with DVLA, telematics providers and connected vehicle systems, enabling contactless rentals, remote vehicle access and real-time fleet tracking. These capabilities help improve vehicle utilisation, enhance security and streamline day-to-day operations. Coastr also offers a growing ecosystem of integrations with Sage, Stripe, GlobalPayments, Elevaon, Hubspot, etc. allowing businesses to operate without relying on multiple disconnected tools. Built with a strong focus on data security, uptime and reliability, Coastr follows ISO-certified processes, SOC-compliant infrastructure and GDPR standards—ensuring your rental operations remain secure and scalable. Whether you're looking to replace legacy car rental software, reduce operational costs or scale your mobility business, Coastr provides the tools to improve efficiency, increase revenue and deliver a seamless customer experience. ## Coastr Pros & Cons **What users like:** - Users commend Coastr for its **exceptional customer support** , enhancing their experience and business growth in the rental industry. (3 reviews) - Users appreciate the **exceptional support** of Coastr, enhancing their business management and customer service experience. (2 reviews) - Users commend Coastr for its **competitive pricing** , which, combined with exceptional support, enhances overall value. (1 reviews) - Users find the **training sessions** at Coastr to be very good and informative, enhancing their overall experience. (1 reviews) ## Coastr Reviews ### 1. A Reliable Partner for Growth **Rating:** 5.0/5.0 stars **Reviewed by:** Nishanthan B. | Co-Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** July 24, 2026 **What do you like best about Coastr?** We've been using Coastr since 2023 after deciding it was time to move on from our previous vehicle management system. We wanted something that offered more capability without becoming overly complicated, and Coastr has delivered exactly that. The migration process was seamless. Bishwajit, Arpit and the wider team managed the transition flawlessly, with zero downtime or disruption to our operation. That immediately gave us confidence that we'd made the right decision. What really sets Coastr apart is how responsive the team is. The regular product updates clearly reflect customer feedback, and many of the day-to-day operational challenges we've raised have found their way into new features and improvements. It's refreshing to work with a company that genuinely listens to its customers rather than simply maintaining the status quo. The platform has played a key role in helping us scale the business. We've seen a noticeable improvement in fleet utilisation, and the continuous development means the software keeps evolving alongside the needs of the industry. Rather than adapting our processes to fit the system, the system continues to adapt to how we operate. If you're a vehicle hire business looking for a modern, reliable management platform backed by a team that genuinely cares about its customers, I wouldn't hesitate to recommend Coastr. We're confident it'll remain our fleet management system for many years to come. **What do you dislike about Coastr?** As with any technology platform, occasional issues may arise following software updates. While every update is thoroughly tested, some features may require minor adjustments once live. Rest assured, our support team is on hand and ready to respond quickly, ensuring any issues are resolved with minimal disruption. **What problems is Coastr solving and how is that benefiting you?** The regular product updates clearly reflect customer feedback, and many of the day-to-day operational challenges we've raised have found their way into new features and improvements. It's refreshing to work with a company that genuinely listens to its customers rather than simply maintaining the status quo. ### 2. Coastr Makes Fleet Management Efficient with Excellent Vehicle Visibility **Rating:** 4.5/5.0 stars **Reviewed by:** Catarina D. | General Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 20, 2026 **What do you like best about Coastr?** I've been very satisfied with Coastr and it has become an essential tool for managing our fleet operations. One of the biggest strengths of the platform is the level of visibility it provides for each vehicle. Having all the key information in one place—from bookings and utilization to maintenance history and vehicle details—makes it much easier to manage our fleet efficiently and make informed decisions. **What do you dislike about Coastr?** If I had to mention one area for improvement, it would be the reporting dashboards and visualizations. The reports contain the information we need, but the charts and overall presentation could be more modern and easier to interpret at a glance. That said, this is a relatively minor point and doesn't affect the functionality or value of the system. **What problems is Coastr solving and how is that benefiting you?** Coastr gives us clear visibility of each vehicle, bookings, utilization, and profitability in one place. This helps us manage the fleet more efficiently, make faster decisions, and better understand the financial performance of each vehicle. ### 3. Easy to Use, Supportive Team, and Tailored Onboarding with Regular Updates **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.) **Reviewed Date:** July 24, 2026 **What do you like best about Coastr?** The software is very easy to use and straightforward to understand, which is especially helpful for a small rental business like mine. The Coastr team has also been very supportive throughout the process. The onboarding felt tailored to my needs and moved at exactly the pace I wanted—fast when I was ready, and slower when I needed more time. They genuinely listen to us, take our feedback seriously, and use it to improve the system, with regular product updates along the way. I also find the monthly product demos really useful for keeping up with what’s new and learning how to make the most of the latest updates. They have loads of integrations available but not all are useful for me right now so hopefully in the future. **What do you dislike about Coastr?** Nothing to dislike at the moment. I hope they continue adding more stuff on. **What problems is Coastr solving and how is that benefiting you?** They make fleet, booking, and customer management much easier, along with payments and billing. Having everything in one place means I don’t need to juggle multiple software tools anymore. So time, effort and cost savings. ### 4. Fast, Reliable App with Responsive Support and Seamless Stripe Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Paul L. | Fleet Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 06, 2026 **What do you like best about Coastr?** They stay very close to their customers. They respond to my questions right away, are always open to new feedback, and their updates clearly reflect what they’ve heard from me or my colleagues. Overall, they make me feel like a co-creator because they genuinely act on what I share. The app never lags, and we’ve never experienced downtime, even when handling a large volume of data. It’s reliable software on both desktop and mobile, every time I use it. Plus, the integration with Stripe makes collecting the money so so easier. **What do you dislike about Coastr?** Nothing to dislike so far.At beginning they were some UI caveats, but now they ve sorted them. **What problems is Coastr solving and how is that benefiting you?** Keeping car rentals easy and tidy without loss of data. **Official Response from Sapan Jangde:** > Thank you so much for your thoughtful review! We're delighted to hear you've had such a positive experience with Coastr. It means a lot to know you feel like a co-creator. We believe the best products are built alongside our customers, so we're thrilled that our team's responsiveness and commitment to acting on your feedback have made a difference. Thank you for being a valued partner. Your feedback inspires us to keep improving, and we look forward to supporting your continued success! ### 5. Coastr Fits Our Business Model with Clear Timelines and Responsive Support **Rating:** 4.0/5.0 stars **Reviewed by:** Jess W. | Fleet MAnager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 23, 2026 **What do you like best about Coastr?** Coastr fits well into our business model. They do their best to accommodate any changes we need, and they communicate timelines clearly, which makes planning much easier on our end. **What do you dislike about Coastr?** Nothing to dislike. If any issues come up, you’re heard, and they do their best to accommodate you and resolve them. **What problems is Coastr solving and how is that benefiting you?** Any invoicing related issues, agreement amendments or telematic sourcing. Any problem you task them with, they find a solution and promptly. ### 6. Helpful Team, Fast Turnarounds, and Customer-Driven New Features **Rating:** 4.5/5.0 stars **Reviewed by:** Malik A. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** July 24, 2026 **What do you like best about Coastr?** Helpful team with quick turnarounds, and they’re always implementing new features that their customers need. **What do you dislike about Coastr?** Long term contracts unlike monthly rolling SAAS models **What problems is Coastr solving and how is that benefiting you?** Car check-ins and check-outs, customer contracts and data management, fleet management, vehicle damage management, invoicing and payment handling, and a website booking tool. ### 7. Friendly, Helpful Support and a Simple Front Page Layout **Rating:** 5.0/5.0 stars **Reviewed by:** Film L. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** July 28, 2026 **What do you like best about Coastr?** Friendly and willing to help, simp0le front page layout **What do you dislike about Coastr?** Some teething problems, and a couple of inconsistent search returns **What problems is Coastr solving and how is that benefiting you?** Nearly all problems we have are being solved, we are different to most hire companies and Coastr are working with us to accommodate ### 8. Easy-to-Use, Customer-Friendly Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Paula B. | Branch Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 23, 2026 **What do you like best about Coastr?**  The easiness of use it is a customer friendly platform **What do you dislike about Coastr?** There were a few minor bugs after major updates which were always solved in a timely manner **What problems is Coastr solving and how is that benefiting you?** It is quite easy to keep track of vehicle condition and booking progress on vehicle hires ### 9. Coastr Simplifies Admin Work and Boosts Efficiency **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.) **Reviewed Date:** June 10, 2026 **What do you like best about Coastr?** Coastr simplifies day-to-day operations and other admin-heavy tasks, improving efficiency and making it easier to scale with a smaller headcount. **What do you dislike about Coastr?** MI could be more detailed and varied to support insights and KPI reporting **What problems is Coastr solving and how is that benefiting you?** Operationally it supports a good customer journey and smooth handover process. Integrated payment systems help us to keep on top of billing and payments. **Official Response from Sapan Jangde:** > Thank you for your wonderful review! We're thrilled to hear that Coastr is helping simplify your operations, improve efficiency, and support a smoother customer journey. We also appreciate your feedback on reporting and MI capabilities and will keep it in mind as we continue to enhance the platform. ### 10. Vehicle Rental in the 21st Century **Rating:** 5.0/5.0 stars **Reviewed by:** JEREMY F. | Managing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** June 17, 2026 **What do you like best about Coastr?** Cloud based integration is an essential for any software and never more so than vehicle rental. For me Coastr is created the way a Rental operator would have created it themselves! **What do you dislike about Coastr?** There are no downsides to Coastr. In fact it has improved over time ! **What problems is Coastr solving and how is that benefiting you?** Utilisation and Fleet Management **Official Response from Sapan Jangde:** > Thank you so much for your kind review! We're delighted to hear that Coastr feels like it was built by rental operators, because that's exactly the experience we're aiming to create. We're especially pleased that you've noticed our continuous improvements over time and that Coastr is helping you maximise fleet utilisation and manage your operations more efficiently. Your support and feedback mean a great deal to us. Thank you for being part of our journey! ### 11. My Coastr Journey **Rating:** 5.0/5.0 stars **Reviewed by:** Jeremy F. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** May 01, 2025 **What do you like best about Coastr?** With any software package the obvious requirements are that it be cloud-based and competitively priced and there are many products out there that fill those criteria but the real important factor is the support and coasters support is second to none with coaster you haven't just bought a piece of software you've come on board with assistance in marketing promotion and it will bring the rental industry firmly into the 21st century **What do you dislike about Coastr?** Having to learn how to use it which of course is true of any product **What problems is Coastr solving and how is that benefiting you?** I can operate my fixed term subscription motoring business from anywhere office car home The level of automation is such that my customers receive automated invoicing throughout the period of their subscription motoring term it enables me to transfer liability of PCNs as I always have a valid rental agreement in place ### 12. Right platform. Right people **Rating:** 4.5/5.0 stars **Reviewed by:** Joshua B. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** April 09, 2025 **What do you like best about Coastr?** The platform provides everything in house to manage and grow the business. As I continuned to learn the features of the platform I was better to serve my customers in ways I didn't know before. As the company as a whole, they have a team that cares about its platform users. They work to find news ways to help business owners in what ever level they are on and aspire to be. **What do you dislike about Coastr?** I would want the option to have different categories for renters i.e corporate, retail, body shop, etc. **What problems is Coastr solving and how is that benefiting you?** Having everything all in house makes everything seamless for greater customer service. ### 13. User friendly hire management software with excellent support. **Rating:** 5.0/5.0 stars **Reviewed by:** James S. | Director, Mid-Market (51-1000 emp.) **Reviewed Date:** June 11, 2024 **What do you like best about Coastr?** Coastr allows you to bring your own bussiness branding and ideas to the platform. This means it's always evolving and impoving as time goes on. The support package provided is stellar. As well as online calls there is a large how to guide for any training needed and regular check ins. The system was east to impiment and only took one week to set up. **What do you dislike about Coastr?** The initial cost was a concern however once we started using the system we realised it was worth it. **What problems is Coastr solving and how is that benefiting you?** Time and staff costs are a major factor in our bussiness and Coastr help reduce both. Fleet Management: Coastr provides comprehensive tools for managing vehicle inventory, maintenance schedules, and tracking vehicle status. The intuitive dashboard makes it easy to monitor fleet performance and ensure vehicles are serviced timely. Booking Automation: The software automates the booking process, reducing manual effort and minimizing errors. Customers can book vehicles online with ease, and the system handles availability checks, payment processing, and confirmation emails seamlessly. Real-Time Analytics: Coastr offers robust analytics and reporting features, allowing businesses to track key metrics such as vehicle utilization, revenue, and customer feedback. This data-driven approach helps in making informed decisions to optimize operations. Customer Management: The platform includes a CRM module to manage customer information, preferences, and history. This helps in providing personalized service and fostering customer loyalty. Integration and Customization: Coastr integrates with various third-party applications, including accounting software and payment gateways. Additionally, the software is highly customizable to meet the specific needs of different businesses. ### 14. Easy to use and training very good. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** April 21, 2025 **What do you like best about Coastr?** Training at outstart was very good & informative, license checks very easy to carry out and customer support excellent. **What do you dislike about Coastr?** We didn't find anything which we disliked about the program, but unfortunately rental didn't work out for our Company. **What problems is Coastr solving and how is that benefiting you?** Coastr gave us all we required Ease of Use, Training, License Checks but unfortunately the rental business didn't work for us. ### 15. I've been using Coastr for a few months, and it has significantly streamlined our fleet management. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Small-Business (50 or fewer emp.) **Reviewed Date:** July 15, 2024 **What do you like best about Coastr?** What I like best about Coastr is its user-friendly interface and intuitive design. It makes managing our fleet incredibly easy, from tracking maintenance schedules. The detailed reporting features provide valuable insights into our fleet's performance, allowing us to optimize routes and reduce operational costs. Additionally, the responsive and helpful customer support has been a great asset whenever we've needed assistance. **What do you dislike about Coastr?** While Coastr is a highly effective fleet management tool, there are a few areas for improvement. The mobile app could benefit from some enhancements to match the desktop version's functionality. Despite these minor issues, Coastr remains a valuable asset for our fleet management needs. **What problems is Coastr solving and how is that benefiting you?** Coastr is solving several critical issues for our rental company. The maintenance scheduling feature keeps our fleet in excellent condition, minimizing downtime and reducing unexpected repair costs. Additionally, Coastr's comprehensive reporting tools offer insights into vehicle usage and performance, allowing us to optimize our fleet's efficiency and maximize rental availability. These benefits have led to increased operational efficiency, lower costs, and enhanced customer satisfaction, ultimately driving the success of our rental business. ### 16. Coastr Review - Daily Hire Business 200 - 250 Vehicles **Rating:** 5.0/5.0 stars **Reviewed by:** Howard W. | Managing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** June 25, 2024 **What do you like best about Coastr?** Fantastic interface - A large number of useful features - Constant improvements and service support. **What do you dislike about Coastr?** Some ridgidity in some process as a trade off for full automation beneifits **What problems is Coastr solving and how is that benefiting you?** Coastr helps to manage a large proportion of our Fleet management and tasks - [View Coastr pricing details and edition comparison](https://www.g2.com/products/coastr/reviews?qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-08+17%3A20%3A37+-0500&secure%5Bsession_id%5D=052f47a3-7989-47f9-86e8-65024a89450c&secure%5Btoken%5D=4648e3a036ebb1495cbcf8b6bbdb7bf868e063e5e184e72837925f881294a044&format=llm_user) ## Coastr Integrations - [Google Analytics](https://www.g2.com/products/google-analytics/reviews) - [Google Tag Manager](https://www.g2.com/products/google-tag-manager/reviews) - [Stripe Payments](https://www.g2.com/products/stripe-stripe-payments/reviews) - [Xero](https://www.g2.com/products/xero/reviews) ## Coastr Features **Additional Functionality** - Vehicle Tracking - Commenting/Notes - Reporting & Statistics - Split Billing - Vehicle Damage Tracking - Online Payments - ID Scanning - Task Management - Activity Dashboard - Multi-Language - Calendar Management - Real-Time Data - Quotes/Estimates - Generative AI - Billing & Invoicing - Email Marketing - Booking Management - Promotions Management - Customizable Reports - Online Booking - Alerts/Notifications - Fines Management - Document Management - Credit Card Processing - Contract/License Management - Rate Tables - AI Copilot - Customer Database - Website Management - Mobile App - Corporate Accounts - Performance Metrics - API - Access Controls/Permissions - Billing Rate Management - Customizable Forms - Digital Signature - Fleet Management - Maintenance Scheduling - Accounting - Check-in/Check-out - Reservations Management - Self Service Portal - Payment Processing **Vehicle Management** - Inventory - Fuel Management - Maintenance - Vehicle Tracking - Tire Management - Inspection Management - Dispatch Management - Work Order Management - Employee Management - Order Management - Inventory Management - Driver Management - Document Management - Compliance Management - Transportation Management - Maintenance Management - Mileage Tracking - Records Management - Violation Tracking **ELD Compliance** - Hours Logged - Preventive Maintenance - DVIR - Offline Access - Mobile Access **Driver Management ** - Onboarding - Safety - Driver Tracking - Driver Behavior - Cost Tracking - Delivery Tracking - Status Tracking - Asset Tracking - Expense Tracking **Deliveries** - ETAs - Proof of delivery - Route Optimization **Dashcam** - Automatic Incident Detection - Safety Score - Automated Footage Upload **Analytics** - Vehicle Performance - Driver Performance - Costs **Agentic AI - Fleet Management** - Proactive Assistance - Decision Making - Multi-step Planning - Collision Detection - Natural Language Interaction - Facial Recognition **Generative AI - Fleet Management** - Text Summarization **Additional Functionality** - Geographic Maps - GPS - Generative AI - Routing - Data Import/Export - Third-Party Integrations - AI Copilot - Access Controls/Permissions - Predictive Analytics - Incident Reporting - Automated Scheduling - Route History - Billing & Invoicing - Alerts/Notifications - Customer Database - API - Reporting & Statistics - Activity Dashboard - Real-Time Monitoring - Motor Pool - VIN Lookup - Mobile Alerts - Search/Filter - Monitoring - Scheduling - Email Alerts - Maintenance Scheduling - Performance Metrics - Real-Time Data - For Pilots - Audit Trail - Trip Logs - Real-Time Notifications ## Top Coastr Alternatives - [Samsara](https://www.g2.com/products/samsara/reviews) - 4.5/5.0 (4,910 reviews) - [Motive](https://www.g2.com/products/motive-technologies/reviews) - 4.4/5.0 (3,225 reviews) - [Verizon Connect](https://www.g2.com/products/verizon-connect/reviews) - 3.8/5.0 (950 reviews)