--- title: Coastr Reviews meta\_title: 'Coastr Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 16 reviews by the users' company size, role or industry to find out how Coastr works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 16 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Automotive url: https://www.g2.com/categories/automotive --- ### Coastr Pros and Cons: Top Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users commend Coastr for its **exceptional customer support** , enhancing their experience and business growth in the rental industry. [(3 mentions)](https://www.g2.com/products/coastr/reviews?filters%5Bsentiment_snippet%5D=1411495&qs=pros-and-cons#reviews) Users appreciate the **exceptional support** of Coastr, enhancing their business management and customer service experience. [(2 mentions)](https://www.g2.com/products/coastr/reviews?filters%5Bsentiment_snippet%5D=1411531&qs=pros-and-cons#reviews) Users commend Coastr for its **competitive pricing** , which, combined with exceptional support, enhances overall value. [(1 mentions)](https://www.g2.com/products/coastr/reviews?filters%5Bsentiment_snippet%5D=2097299&qs=pros-and-cons#reviews) Users find the **training sessions** at Coastr to be very good and informative, enhancing their overall experience. [(1 mentions)](https://www.g2.com/products/coastr/reviews?filters%5Bsentiment_snippet%5D=1411576&qs=pros-and-cons#reviews) ### Top Pros or Advantages of Coastr ##### 1. Customer Support Users commend Coastr for its **exceptional customer support** , enhancing their experience and business growth in the rental industry. [ See 3 mentions ](https://www.g2.com/products/coastr/reviews?filters%5Bsentiment_snippet%5D=1411495&qs=pros-and-cons#reviews) See Related User Reviews JF Jeremy F. Small-Business (50 or fewer emp.) 5.0/5 "My Coastr Journey" What do you like about Coastr? With any software package the obvious requirements are that it be cloud-based and competitively priced and there are many products out there that fill ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "Easy to use and training very good." What do you like about Coastr? Training at outstart was very good & informative, license checks very easy to carry out and customer support excellent. ##### 2. Features Users appreciate the **exceptional support** of Coastr, enhancing their business management and customer service experience. [ See 2 mentions ](https://www.g2.com/products/coastr/reviews?filters%5Bsentiment_snippet%5D=1411531&qs=pros-and-cons#reviews) See Related User Reviews JF Jeremy F. Small-Business (50 or fewer emp.) 5.0/5 "My Coastr Journey" What do you like about Coastr? With any software package the obvious requirements are that it be cloud-based and competitively priced and there are many products out there that fill JB Joshua B. Small-Business (50 or fewer emp.) 4.5/5 "Right platform. Right people" What do you like about Coastr? The platform provides everything in house to manage and grow the business. As I continuned to learn the features of the platform I was better to serve ##### 3. Pricing Users commend Coastr for its **competitive pricing** , which, combined with exceptional support, enhances overall value. [ See 1 mentions ](https://www.g2.com/products/coastr/reviews?filters%5Bsentiment_snippet%5D=2097299&qs=pros-and-cons#reviews) See Related User Reviews JF Jeremy F. Small-Business (50 or fewer emp.) 5.0/5 "My Coastr Journey" What do you like about Coastr? With any software package the obvious requirements are that it be cloud-based and competitively priced and there are many products out there that fill ##### 4. Training Users find the **training sessions** at Coastr to be very good and informative, enhancing their overall experience. [ See 1 mentions ](https://www.g2.com/products/coastr/reviews?filters%5Bsentiment_snippet%5D=1411576&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "Easy to use and training very good." What do you like about Coastr? Training at outstart was very good & informative, license checks very easy to carry out and customer support excellent. ![Nishanthan B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nishanthan B.") NB Nishanthan B. Co-Founder Small-Business (50 or fewer emp.) 7/24/2026 "A Reliable Partner for Growth" 5/5 What do you like best about Coastr? We've been using Coastr since 2023 after deciding it was time to move on from our previous vehicle management system. We wanted something that offered more capability without becoming overly complicated, and Coastr has delivered exactly that. The migration process was seamless. Bishwajit, Arpit and the wider team managed the transition flawlessly, with zero downtime or disruption to our operation. That immediately gave us confidence that we'd made the right decision. What really sets Coastr apart is how responsive the team is. The regular product updates clearly reflect customer feedback, and many of the day-to-day operational challenges we've raised have found their way into new features and improvements. It's refreshing to work with a company that genuinely listens to its customers rather than simply maintaining the status quo. The platform has played a key role in helping us scale the business. We've seen a noticeable improvement in fleet utilisation, and the continuous development means the software keeps evolving alongside the needs of the industry. Rather than adapting our processes to fit the system, the system continues to adapt to how we operate. If you're a vehicle hire business looking for a modern, reliable management platform backed by a team that genuinely cares about its customers, I wouldn't hesitate to recommend Coastr. We're confident it'll remain our fleet management system for many years to come. Review collected by and hosted on G2.com. What do you dislike about Coastr? As with any technology platform, occasional issues may arise following software updates. While every update is thoroughly tested, some features may require minor adjustments once live. Rest assured, our support team is on hand and ready to respond quickly, ensuring any issues are resolved with minimal disruption. Review collected by and hosted on G2.com. What problems is Coastr solving and how is that benefiting you? The regular product updates clearly reflect customer feedback, and many of the day-to-day operational challenges we've raised have found their way into new features and improvements. It's refreshing to work with a company that genuinely listens to its customers rather than simply maintaining the status quo. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic CD Catarina D. General Manager Small-Business (50 or fewer emp.) 7/20/2026 "Coastr Makes Fleet Management Efficient with Excellent Vehicle Visibility" 4.5/5 What do you like best about Coastr? I've been very satisfied with Coastr and it has become an essential tool for managing our fleet operations. One of the biggest strengths of the platform is the level of visibility it provides for each vehicle. Having all the key information in one place—from bookings and utilization to maintenance history and vehicle details—makes it much easier to manage our fleet efficiently and make informed decisions. Review collected by and hosted on G2.com. What do you dislike about Coastr? If I had to mention one area for improvement, it would be the reporting dashboards and visualizations. The reports contain the information we need, but the charts and overall presentation could be more modern and easier to interpret at a glance. That said, this is a relatively minor point and doesn't affect the functionality or value of the system. Review collected by and hosted on G2.com. What problems is Coastr solving and how is that benefiting you? Coastr gives us clear visibility of each vehicle, bookings, utilization, and profitability in one place. This helps us manage the fleet more efficiently, make faster decisions, and better understand the financial performance of each vehicle. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Automotive](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Automotive") UA Verified User in Automotive Small-Business (50 or fewer emp.) 7/24/2026 "Easy to Use, Supportive Team, and Tailored Onboarding with Regular Updates" 4.5/5 What do you like best about Coastr? The software is very easy to use and straightforward to understand, which is especially helpful for a small rental business like mine. The Coastr team has also been very supportive throughout the process. The onboarding felt tailored to my needs and moved at exactly the pace I wanted—fast when I was ready, and slower when I needed more time. They genuinely listen to us, take our feedback seriously, and use it to improve the system, with regular product updates along the way. I also find the monthly product demos really useful for keeping up with what’s new and learning how to make the most of the latest updates. They have loads of integrations available but not all are useful for me right now so hopefully in the future. Review collected by and hosted on G2.com. What do you dislike about Coastr? Nothing to dislike at the moment. I hope they continue adding more stuff on. Review collected by and hosted on G2.com. What problems is Coastr solving and how is that benefiting you? They make fleet, booking, and customer management much easier, along with payments and billing. Having everything in one place means I don’t need to juggle multiple software tools anymore. So time, effort and cost savings. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Paul L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Paul L.") PL Paul L. Fleet Manager Small-Business (50 or fewer emp.) 7/6/2026 "Fast, Reliable App with Responsive Support and Seamless Stripe Integration" 5/5 What do you like best about Coastr? They stay very close to their customers. They respond to my questions right away, are always open to new feedback, and their updates clearly reflect what they’ve heard from me or my colleagues. Overall, they make me feel like a co-creator because they genuinely act on what I share. The app never lags, and we’ve never experienced downtime, even when handling a large volume of data. It’s reliable software on both desktop and mobile, every time I use it. Plus, the integration with Stripe makes collecting the money so so easier. Review collected by and hosted on G2.com. What do you dislike about Coastr? Nothing to dislike so far.At beginning they were some UI caveats, but now they ve sorted them. Review collected by and hosted on G2.com. What problems is Coastr solving and how is that benefiting you? Keeping car rentals easy and tidy without loss of data. Review collected by and hosted on G2.com. Show More Response from Sapan Jangde of Coastr [Editedit](https://www.g2.com/survey_responses/coastr-review-13067222/official_response/edit) Thank you so much for your thoughtful review! We're delighted to hear you've had such a positive experience with Coastr. It means a lot to know you feel like a co-creator. We believe the best products are built alongside our customers, so we're thrilled that our team's responsiveness and commitment to acting on your feedback have made a difference. Thank you for being a valued partner. Your feedback inspires us to keep improving, and we look forward to supporting your continued success! Current UserValidated ReviewerSource: Organic ![Jess W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jess W.") JW Jess W. Fleet MAnager Small-Business (50 or fewer emp.) 7/23/2026 "Coastr Fits Our Business Model with Clear Timelines and Responsive Support" 4/5 What do you like best about Coastr? Coastr fits well into our business model. They do their best to accommodate any changes we need, and they communicate timelines clearly, which makes planning much easier on our end. Review collected by and hosted on G2.com. What do you dislike about Coastr? Nothing to dislike. If any issues come up, you’re heard, and they do their best to accommodate you and resolve them. Review collected by and hosted on G2.com. What problems is Coastr solving and how is that benefiting you? Any invoicing related issues, agreement amendments or telematic sourcing. Any problem you task them with, they find a solution and promptly. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Malik A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Malik A.") MA Malik A. Director Small-Business (50 or fewer emp.) 7/24/2026 "Helpful Team, Fast Turnarounds, and Customer-Driven New Features" 4.5/5 What do you like best about Coastr? Helpful team with quick turnarounds, and they’re always implementing new features that their customers need. Review collected by and hosted on G2.com. What do you dislike about Coastr? Long term contracts unlike monthly rolling SAAS models Review collected by and hosted on G2.com. What problems is Coastr solving and how is that benefiting you? Car check-ins and check-outs, customer contracts and data management, fleet management, vehicle damage management, invoicing and payment handling, and a website booking tool. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Film L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Film L.") FL Film L. Director Small-Business (50 or fewer emp.) 7/28/2026 "Friendly, Helpful Support and a Simple Front Page Layout" 5/5 What do you like best about Coastr? Friendly and willing to help, simp0le front page layout Review collected by and hosted on G2.com. What do you dislike about Coastr? Some teething problems, and a couple of inconsistent search returns Review collected by and hosted on G2.com. What problems is Coastr solving and how is that benefiting you? Nearly all problems we have are being solved, we are different to most hire companies and Coastr are working with us to accommodate Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Paula B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Paula B.") PB Paula B. Branch Manager Small-Business (50 or fewer emp.) 7/23/2026 "Easy-to-Use, Customer-Friendly Platform" 5/5 What do you like best about Coastr?  The easiness of use it is a customer friendly platform Review collected by and hosted on G2.com. What do you dislike about Coastr? There were a few minor bugs after major updates which were always solved in a timely manner Review collected by and hosted on G2.com. What problems is Coastr solving and how is that benefiting you? It is quite easy to keep track of vehicle condition and booking progress on vehicle hires Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Automotive](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Automotive") AA Verified User in Automotive Small-Business (50 or fewer emp.) 6/10/2026 "Coastr Simplifies Admin Work and Boosts Efficiency" 5/5 What do you like best about Coastr? Coastr simplifies day-to-day operations and other admin-heavy tasks, improving efficiency and making it easier to scale with a smaller headcount. Review collected by and hosted on G2.com. What do you dislike about Coastr? MI could be more detailed and varied to support insights and KPI reporting Review collected by and hosted on G2.com. What problems is Coastr solving and how is that benefiting you? Operationally it supports a good customer journey and smooth handover process. Integrated payment systems help us to keep on top of billing and payments. Review collected by and hosted on G2.com. Show More Response from Sapan Jangde of Coastr [Editedit](https://www.g2.com/survey_responses/coastr-review-12942572/official_response/edit) Thank you for your wonderful review! We're thrilled to hear that Coastr is helping simplify your operations, improve efficiency, and support a smoother customer journey. We also appreciate your feedback on reporting and MI capabilities and will keep it in mind as we continue to enhance the platform. Current UserValidated ReviewerSource: Organic ![JEREMY F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "JEREMY F.") JF JEREMY F. Managing Director Small-Business (50 or fewer emp.) 6/17/2026 "Vehicle Rental in the 21st Century" 5/5 What do you like best about Coastr? Cloud based integration is an essential for any software and never more so than vehicle rental. For me Coastr is created the way a Rental operator would have created it themselves! Review collected by and hosted on G2.com. What do you dislike about Coastr? There are no downsides to Coastr. In fact it has improved over time ! Review collected by and hosted on G2.com. What problems is Coastr solving and how is that benefiting you? Utilisation and Fleet Management Review collected by and hosted on G2.com. Show More Response from Sapan Jangde of Coastr [Editedit](https://www.g2.com/survey_responses/coastr-review-12973687/official_response/edit) Thank you so much for your kind review! We're delighted to hear that Coastr feels like it was built by rental operators, because that's exactly the experience we're aiming to create. We're especially pleased that you've noticed our continuous improvements over time and that Coastr is helping you maximise fleet utilisation and manage your operations more efficiently. Your support and feedback mean a great deal to us. Thank you for being part of our journey! 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