CloudMetic Salesforce Solutions Reviews & Provider Details

The interface is pretty simple to use once you understand various processes. Salesforce does allow for broad customization, which seems much broader than other CRMs Review collected by and hosted on G2.com.

I absolutely dislike the lack of service and support that Salesforce provides. Even when we have met with Salesforce reps, we were told they would brainstorm solutions and get back to us. When we wouldn't hear back we contacted Salesforce and would learn our Rep is no longer with the company and the process would start over with a new rep. This process happened so many times and it was very annoying Review collected by and hosted on G2.com.

Hosted online.

A lot of functions do not require the need for programming.

A lot of support in the documentation and a big network of experts.

Easy to make changes with no code.

A lot of things users can do themsleves like creating reports and dashboards are available.

Can export the data to other databases with ease. Review collected by and hosted on G2.com.

Cost is high per license.

Some functions in reporting like highlighting fields or capturing a time span is not abile to be done in reporting.

Limited reporting abilities with non related objects. That requires a person to export the data to run.

Being multi tenant means the programs can be slow. Review collected by and hosted on G2.com.

Our team found Salesforce to be very user friendly. Everything from prospecting to account management and contract/account life cycle experience. Data hygiene is a must though. Review collected by and hosted on G2.com.

The only thing I would ask Salesforce to improve is the in-app training. If building full tutorials wasn't as time consuming as building the objects/apps themselves, then maybe user adoption would increase. Review collected by and hosted on G2.com.

CRM is the best in the world to store data in cloud. User can upload data into CRM cloud . He can access data from any where. Sales force provide multitenant Architecture. Salesforce provide 360 view of customer so this has also help for bussiness process. Review collected by and hosted on G2.com.

Sales force is little much complex for new user.New user can not understand the, how UI and all functions are behaved. And also for old user it takes too much time to reflect changes. Review collected by and hosted on G2.com.

salesforce provides various automation and security features like none other, You can automate your work without even coding, Salesforce provides portability so that you can work on your org from wherever you want Review collected by and hosted on G2.com.

salesforce is quite complex for new users and a little bit expensive as well, it is quite hectic for new users to understand its basic process. sometimes it takes a greater amount of time to reflect changes you have done as a developer in the org. Review collected by and hosted on G2.com.

It gives everyone a very clear visibilty on what is currently being targetted and what is dropped and most importantly who is working on what, so everyone is aware about atleats the how the sales is shaping up Review collected by and hosted on G2.com.

The ui or the dashboard is pretty confusing at first since there is a lof of data that is shown on the screen but once you starrt using the system it becomes easy and you also realise you need that data Review collected by and hosted on G2.com.

Salesforce has lot's of Inbuild feature which is helping to Autmate the business based on business need, and also we can customize the feature, if required based on Business needs. Review collected by and hosted on G2.com.

Nothing to dislike at this moment, because it has lot's of feature and keep on ugrading the feature in every release. Review collected by and hosted on G2.com.

Its easy to use platform and accesible pieces of information displayed within the app, allows every piece of information to be at a hand when needed and create better plans Review collected by and hosted on G2.com.

The platform starts running slow after a couple minutes of use, the app does not allow you either click or move forward since its functionality stops suddenly every day Review collected by and hosted on G2.com.

Total sales mamangent tool. Once i reach office the first thing i do is open sales force and see previous day sales reports, It also give me the picture of teams activity. Review collected by and hosted on G2.com.

Difficlut to say but i like sales force older version than lightning. The new version is not bad however i am use to the older version when it comes to daily working Review collected by and hosted on G2.com.

The ability to track where any given client is in the sales process. Ability to track notes from call to call (and email to email) gives me a better idea of what I still need to do to close a sale Review collected by and hosted on G2.com.

Its extensive organization is a bit over my head. I feel like training and support would be vital to turn a Salesforce novice into a Salesforce professional like myself. Review collected by and hosted on G2.com.