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Cloudinary Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find Cloudinary's ease of use remarkable, enabling quick setup and efficient media management for various needs. (71 mentions)
Users love the ease of use and intuitive platform of Cloudinary, streamlining media management effortlessly. (43 mentions)
Users value Cloudinary's user-friendly features, allowing easy transformations and scaling for high-quality images and videos. (41 mentions)
Users value the efficiency of Cloudinary, benefiting from convenient image management and seamless transformations. (33 mentions)
Users appreciate the exceptional quality of Cloudinary, enjoying sharp images and seamless cloud storage and transformations. (29 mentions)
Users struggle with poor navigation on Cloudinary, finding it complicated and cumbersome to locate essential controls. (22 mentions)
Users find that the expensive pricing model escalates costs, complicating potential returns on investment. (21 mentions)
Users find the UI complicated and clunky, wishing for a more modern, responsive, and user-friendly design. (17 mentions)
Users find the UI of Cloudinary complicated, struggling with navigation due to frequent changes and a lack of user-friendliness. (14 mentions)
Users find the poor usability of Cloudinary's UI complicates their experience, desiring a more modern and responsive design. (12 mentions)

5 Pros or Advantages of Cloudinary

5 Cons or Disadvantages of Cloudinary

Cloudinary Reviews (219)

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Reviews

Cloudinary Reviews (219)

View 1 Video Reviews
4.4
219 reviews
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Michael A.
MA
Michael A.
"Intuitive Scaling, High Costs"
5/5
What do you like best about Cloudinary?

I appreciate the URL syntax in Cloudinary, which allows me to apply all desired transformations. This enables flexible and efficient image processing directly via the URL, without the need for additional development resources. This offers a great time saving and significantly simplifies the workflow. The initial setup was very easy and pleasant, which made it easier to start using it. I can use Cloudinary seamlessly in my development environment and have integrated it as a plug-in in Visual Studio Code, which further simplifies handling and ensures a smooth workflow. Review collected by and hosted on G2.com.

What do you dislike about Cloudinary?

The maximum limits, even in the simpler plans, should be improved. The cost structure also starts very expensive. Review collected by and hosted on G2.com.

Response from Eugene Musebe of Cloudinary

We're thrilled to hear that Cloudinary has been a time-saving and workflow-simplifying tool for you. We appreciate your feedback about the maximum limits and cost structure, and we are committed to continually improving our platform to better serve our users' needs.

CC
Christian C.
Owner
Photography
Small-Business (50 or fewer emp.)
"Versatile Image Management, Effortless Setup"
5/5
What do you like best about Cloudinary?

I love Cloudinary's versatility. Its ability to consistently apply the same modifications across numerous images is invaluable for my work as a photographer. The service effortlessly handles the cleaning and watermarking of images, which are crucial tasks for maintaining professional standards and visual consistency in my site’s asset management. Hosting images online has never been more efficient, thanks to Cloudinary's user-friendly setup where I could upload and start utilizing its features almost immediately. Cloudinary’s robust functionality and intuitive interface greatly enhance my workflow, making it an essential tool for my current needs and upcoming projects. Review collected by and hosted on G2.com.

What do you dislike about Cloudinary?

I have no complaints at the moment Review collected by and hosted on G2.com.

Response from Eugene Musebe of Cloudinary

We appreciate your feedback and are delighted to hear that Cloudinary has been instrumental in simplifying tasks like image cleanup and watermarking for your photography work.

PF
Patrick F.
Content Developer Manager
Enterprise (> 1000 emp.)
"Cloudinary are wizards when it comes to images and video"
4.5/5
What do you like best about Cloudinary?

Cloudinary provides instant transformations on all of out images used in a large scale ecommerce site. They are fast and their image optimizations are insane. We can apply filters, scaling, cropping and a ton of other optimizations through a simple URL parameter and get the image we want/need nearly as fast the first time than an image that already exists. Review collected by and hosted on G2.com.

What do you dislike about Cloudinary?

The UI / Dashboard could be easier to navigate and to find what you are looking for. I often have to click around a bunch to get what I want. Review collected by and hosted on G2.com.

Response from Eugene Musebe of Cloudinary

It's great to hear that Cloudinary is helping you save bandwidth and maintain SEO vitals. We're excited to continue supporting your needs as you expand to use Cloudinary for your complete DAM service provider.

Jukebox555 X.
JX
Jukebox555 X.
"Simplifies Photo Optimization with Ease"
4.5/5
What do you like best about Cloudinary?

I love the simplicity of using Cloudinary and find its UI very intuitive. The platform significantly enhances my workflow by allowing me to quickly create links in an automated way, saving me a ton of time. The ability to optimize and reduce the size of photos easily is invaluable for my needs, specifically when working with people photo optimization. Overall, Cloudinary provides an efficient and user-friendly experience that is integral to my photo management tasks. Review collected by and hosted on G2.com.

What do you dislike about Cloudinary?

The auto-cleaning feature is a bit painful to use and should ideally perform cleanup automatically. Review collected by and hosted on G2.com.

Response from Eugene Musebe of Cloudinary

We're delighted to hear that Cloudinary has been integral to your photo management tasks and has provided an efficient and user-friendly experience. Your feedback about the auto-cleaning feature is valuable, and we will take it into account for further enhancements.

Gleb S.
GS
Gleb S.
Owner
Small-Business (50 or fewer emp.)
"Powerful tool for managing and optimizing media content"
5/5
What do you like best about Cloudinary?

Cloudinary has significantly improved the way we manage images and videos on our projects. The automatic optimization of file sizes and formats makes websites load much faster without sacrificing quality. I really like the flexibility of transformations, the fast CDN delivery, and the ability to store all assets in one central place. It saves a lot of time for both developers and content creators. Review collected by and hosted on G2.com.

What do you dislike about Cloudinary?

The admin panel sometimes feels overloaded, especially for new users who are just getting to grips with advanced transformations. Some features require additional study of documentation or tutorials. Also, we would like more flexible pricing plans for small teams or projects with medium traffic. Review collected by and hosted on G2.com.

Response from Eugene Musebe of Cloudinary

We're thrilled to hear that Cloudinary has significantly improved the way you manage media content on your projects. Our automatic optimization and fast CDN delivery are designed to enhance website performance without sacrificing quality. We appreciate your feedback about the admin panel and pricing, and we're constantly working to improve user experience and offer more flexible plans for all types of projects.

Verified User in Consumer Goods
UC
Verified User in Consumer Goods
Enterprise (> 1000 emp.)
"Easy Asset Uploads and Folders, but Search Results Need Improvement"
3/5
What do you like best about Cloudinary?

The folders option to help organise assets .The easiness for uploading assets saves time Review collected by and hosted on G2.com.

What do you dislike about Cloudinary?

The search bar function doesn't show the correct assets- we have to go through 'search folder' function Review collected by and hosted on G2.com.

Verified User in Leisure, Travel & Tourism
UL
Verified User in Leisure, Travel & Tourism
Small-Business (50 or fewer emp.)
"An Engaging Visual Experience"
4/5
What do you like best about Cloudinary?

The engaging visual experience it offers. Review collected by and hosted on G2.com.

What do you dislike about Cloudinary?

Maybe a steep learning curve, a complex credit-based pricing model, and high costs at scale. Review collected by and hosted on G2.com.

Joep L.
JL
Joep L.
CEO
Sports
Small-Business (50 or fewer emp.)
"We use Cloudinairy for our storage of pictures and videos. Easy to implement in our app"
5/5
What do you like best about Cloudinary?

The easyness of creating folders and have a clear overview Review collected by and hosted on G2.com.

What do you dislike about Cloudinary?

sometimes the time to upload can be better Review collected by and hosted on G2.com.

Response from Eugene Musebe of Cloudinary

Thanks for sharing how smoothly Cloudinary fits into your app workflow—great to hear the image hosting and linking is working well for you! Moving folders is a fair point, especially with URL stability in mind. We'll pass that along as we continue improving file management tools.

Verified User in Pharmaceuticals
UP
Verified User in Pharmaceuticals
Enterprise (> 1000 emp.)
"Effortless Asset Management for Large Teams"
5/5
What do you like best about Cloudinary?

Easy way for our large company to use/look through all creative assets while having the correct URL needed to be used. Review collected by and hosted on G2.com.

What do you dislike about Cloudinary?

Sometimes when scrolling through large amounts of assets, it becomes laggy. I wish there were an easier way to locate images or if there was some way to search details of an images and it were able to find it. Review collected by and hosted on G2.com.

Response from Eugene Musebe of Cloudinary

Thank you for sharing your positive experience with Cloudinary. We understand the importance of efficient asset management for large teams and we're continuously working to enhance the user experience. Your input about asset search functionality is valuable, and we'll take it into consideration for future updates.

Daniel S.
DS
Daniel S.
Senior Software Engineer
Computer Software
Small-Business (50 or fewer emp.)
"Switching to Cloudinary for our training videos, we've experienced flawless streaming performance!"
5/5
What do you like best about Cloudinary?

The streaming performance has been a complete game-changer for our cybersecurity awareness training program. Before switching to Cloudinary, we constantly dealt with buffering issues and inconsistent video quality that frustrated both our team and trainees. Now, our videos load instantly and stream smoothly regardless of the viewer's connection speed or device. What really sets Cloudinary apart for me is their dynamic transformation capabilities. Being able to automatically optimize video quality, resize content on-the-fly, and deliver the perfect format for each user's device has eliminated so many headaches. It's incredibly satisfying to finally have a platform that just works reliably, letting us focus on creating great training content instead of troubleshooting technical issues. Review collected by and hosted on G2.com.

What do you dislike about Cloudinary?

Early on we ran into some issues around dynamic transformations causing our videos to be constantly reprocessed, which then made the video fail to load while the processing was happening. The documentation is comprehensive, but I found myself spending more time than anticipated figuring out the proper settings. Review collected by and hosted on G2.com.

Response from Eugene Musebe of Cloudinary

Thanks for the great feedback! We're thrilled to hear that Cloudinary's streaming performance and dynamic transformations are powering a smoother, more reliable training experience. We appreciate the note on early transformation challenges our team is always working to make setup faster and more intuitive.