ClickBid is very user friendly. It has multiple tools that are accessible to the user and is affordable every for a smaller school like us! Their customer service team is top notch. They are quick to respond to any questions and provide a live support person on the day of your event. Review collected by and hosted on G2.com.

In the last year, ClickBid did a complete overhaul of their site. It has taken some getting used to as I was original trained in the previous version. Review collected by and hosted on G2.com.

I used ClickBid for registration for our golf outing, and it made the process really easy and simple. We could get through a lot of people in a short amount of time. I like how user friendly it is and how easy it is to teach our volunteers to use it. Importing registered people, gathering their information, and sending check-in and automated text messages makes things easy and helps us communicate with golfers while they’re out on the course. It was very easy to set up, and I liked working with a dedicated salesperson who did a lot of the hands-on work for us. We also have a really easy time working with their team and the software. Review collected by and hosted on G2.com.

Nothing - it's great! Review collected by and hosted on G2.com.

I like ClickBid for its ease of use and user-friendliness, which is great for both myself and my donors during fundraising events like galas and golf tournaments. I love the high-quality graphics and the ability to customize text messaging and emails, which allows me to convey the proper message and timing during events. This customization also helps to inform guests about event details such as location and valet services. The new tap-to-pay feature is a game changer, and ClickBid makes guest registration quick and easy. I also find it preferable to OneCause because I don't need to apply for an 800 number for texting. Review collected by and hosted on G2.com.

I wish that the segments for the auction were clearer. For example, when you have something marked as closed, you would think it would be invisible to the end user. However, it is not. I wish that if it was closed, it would also be invisible. Review collected by and hosted on G2.com.

I have used ClickBid for years, and the system continues to improve with every iteration. As a web designer, what I like most is the front end builder. In the past, the builder was much more limited in its capacity - we had to do a lot of “hacks” with the limited number of sections to get it to where we wanted. Now, it allows for a lot more flexibility and user friendly features that , with improvements made after it first launched, have sped up my workflows and made it easier for other members of my team to make updates and edits confidently. Review collected by and hosted on G2.com.

There are some limitations with the auction item categorization and email builder that I feel would help in the backend. Some settings are also a bit buried so from year to year, we have to work extra hard to go through every page to make sure things are updated. Review collected by and hosted on G2.com.

ClickBid was easy and intuitive to use. It had all the bells and whistles we were looking for, but everything was still in one simple, easy-to-use dashboard. The team was also incredibly responsive and helpful throughout. Review collected by and hosted on G2.com.

There was nothing I disliked about ClickBid. Honestly, I should have started using it sooner! Review collected by and hosted on G2.com.

Its display capabilities for users and interfaces are solid and easy to work with. Review collected by and hosted on G2.com.

I didn’t receive proper training before being thrown into using the software, which made it harder to get started and use it effectively. Review collected by and hosted on G2.com.

We're SO excited to use the new Table Seating Chart Organizer feature this year. As visual learners, we're grateful that ClickBid has moved in this direction, which we anticipate will help streamline our seating of over 700 guests. Review collected by and hosted on G2.com.

Sometimes the "New Software Updates" emails come a little fast and furiously ~ for me to keep on top of the changes can be daunting, especially as a generally "non technical" person. Not sure that's something that can be improved upon; we appreciate the constant refinement! Review collected by and hosted on G2.com.

I like that ClickBid is extremely intuitive and easy to use. It has all the features that I need in a platform without being overwhelming. For my clients who use the platform only once a year, it gives them all the options they need, and it's extremely easy to explain. I made the switch from OneCause to ClickBid because OneCause was too complicated to relearn year after year, while ClickBid's fewer features actually made it more desirable. The initial setup of ClickBid was also very easy. Review collected by and hosted on G2.com.

I wish there was an option to do a manual RSVP but then a "follow up for payment" option. I have one client that verbally sells the majority of their tables. In order not to oversell, I need to manually input these sales, but our accounting still needs to know that payment is pending. These clients don't necessarily need to be invoiced due to political reasons, but we need to track unpaid balances. Review collected by and hosted on G2.com.

The Clickbid customer service support staff are very knowledge and respond quickly to your concerns. Usually you are working with the same support staff year over year (an indication of a good organization that holds on to their employees). This is helpful because your customer service contact often remembers your unique situation and can better point you in the right direction. Plus it makes the experience more enjoyable to be working with someone with whom you can have a year over year relationship rather than a bot or an unknown person. Review collected by and hosted on G2.com.

The platform has not been fully put through its paces in hammering out all the details which could make the service highly functional to both customers and guest users. This can make it frustrating to use, if you are comparing the platform to the ease of use of squarespace or microsoft products or other online shopping carts.

Here are our current annoyances:

1. The invoice document is missing the vendor payment address and the invoice is not sent using pdf.

2. Several unique ticket pages can be used to segment your ticket purchases (sponsors, VIP, or other events, etc). However, you can only toggle on/off the credit card processing fees across the entire site, not by the ticketing site.

3. The discount code on the ticketing site is not on the payment page, where it usually in for most shopping carts. Additionally, the total does not update until a user moves to the next page, so it is difficult to see that the discount has been correctly applied. Review collected by and hosted on G2.com.

ClickBid helps us manage our event ticket and tables sales, all silent and live auction elements (including registering bidders), and all fund-a-need and donation transactions. The UI is easy and fairly intuitive, and best of all, their customer support is excellent. Review collected by and hosted on G2.com.

I like merging bidders for the auction, but I wish there was a way to unmerge bidders before transferring data to our donor database (SalesForce) and a better SalesForce integration, where I could specify how to map and code ClickBid data to our existing SalesForce opportunity fields Review collected by and hosted on G2.com.