Click Maint CMMS Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find Click Maint CMMS to be very easy to navigate, enhancing the efficiency of submitting work requests. (30 mentions)

Users praise the responsive customer support of Click Maint CMMS, noting prompt assistance and effective problem resolution. (11 mentions)

Users appreciate the ease of implementation of Click Maint CMMS, facilitating quick setup and usability across sites. (11 mentions)

Users appreciate the intuitive design of Click Maint CMMS, enabling seamless access and ease of use in the field. (11 mentions)

Users find the ease of use of Click Maint CMMS greatly enhances their maintenance tracking experience. (11 mentions)

Users note a lack of features in Click Maint CMMS, particularly missing dedicated document space and essential tools. (8 mentions)

Users find the limited features of Click Maint CMMS restrict their ability to customize and enhance their experience. (4 mentions)

Users report experiencing glitches and slow performance with Click Maint CMMS, often requiring app restarts. (3 mentions)

Users express frustration with limitations in asset management, such as inability to edit and classify assets effectively. (3 mentions)

Users face asset management issues with limitations on editing, classification, and a non-interactive KPI dashboard. (2 mentions)

5 Pros or Advantages of Click Maint CMMS

1. Ease of Use

Users find Click Maint CMMS to be very easy to navigate, enhancing the efficiency of submitting work requests.

See 30 mentions

See Related User Reviews

Corey D.

Mid-Market (51-1000 emp.)

5.0/5

"Effortless Maintenance Tracking, Mobile Access is Key"

What do you like about Click Maint CMMS?

I love that Click Maint CMMS is easily accessible through mobile devices. Our staff can access it from the field, and they don't have to go back to th

T C.

4.5/5

"Effortless Navigation and Effective Maintenance Tracking"

What do you like about Click Maint CMMS?

I really like how Click Maint CMMS is easy to navigate and use. The ability to create work orders is particularly valuable for my work. It's also easy

2. Customer Support

Users praise the responsive customer support of Click Maint CMMS, noting prompt assistance and effective problem resolution.

See 11 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Simple, Robust, and Affordable CMMS with Excellent Support"

What do you like about Click Maint CMMS?

The Click Maint CMMS is simple and easy to use. It is robust enough to meet the needs of our organization without alot of "bells and whistles" that

Duncan M.

Small-Business (50 or fewer emp.)

4.5/5

"A smooth, efficient, and user-friendly platform to track maintenance activities and costs"

What do you like about Click Maint CMMS?

In my experience, the time tracking toggle button has been especially useful for accurately recording technicians’ time without creating additional wo

3. Implementation Ease

Users appreciate the ease of implementation of Click Maint CMMS, facilitating quick setup and usability across sites.

See 11 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Easy to use software"

What do you like about Click Maint CMMS?

We are transitioning from HIPPO CMMS and found the move seamless and pain free. The system is similar enough that our users have had no issues changin

T C.

4.5/5

"Effortless Navigation and Effective Maintenance Tracking"

What do you like about Click Maint CMMS?

I really like how Click Maint CMMS is easy to navigate and use. The ability to create work orders is particularly valuable for my work. It's also easy

4. Intuitive

Users appreciate the intuitive design of Click Maint CMMS, enabling seamless access and ease of use in the field.

See 11 mentions

See Related User Reviews

Corey D.

Mid-Market (51-1000 emp.)

5.0/5

"Effortless Maintenance Tracking, Mobile Access is Key"

What do you like about Click Maint CMMS?

I love that Click Maint CMMS is easily accessible through mobile devices. Our staff can access it from the field, and they don't have to go back to th

charles M.

Mid-Market (51-1000 emp.)

5.0/5

"Very Easy to Use"

What do you like about Click Maint CMMS?

I like the fact that it is very easy to use and figure stuff out.

5. Simple

Users find the ease of use of Click Maint CMMS greatly enhances their maintenance tracking experience.

See 11 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Easy to use software"

What do you like about Click Maint CMMS?

We are transitioning from HIPPO CMMS and found the move seamless and pain free. The system is similar enough that our users have had no issues changin

charles M.

Mid-Market (51-1000 emp.)

5.0/5

"Very Easy to Use"

What do you like about Click Maint CMMS?

I like the fact that it is very easy to use and figure stuff out.

5 Cons or Disadvantages of Click Maint CMMS

1. Missing Features

Users note a lack of features in Click Maint CMMS, particularly missing dedicated document space and essential tools.

See 8 mentions

See Related User Reviews

Corey D.

Mid-Market (51-1000 emp.)

5.0/5

"Effortless Maintenance Tracking, Mobile Access is Key"

What do you dislike about Click Maint CMMS?

I think Click Maint CMMS, and maybe it's a feature that I'm not familiar with. But just being able to upload the inspection documentation. So, a lot o

Renato G.

Small-Business (50 or fewer emp.)

5.0/5

"The best CMMS software"

What do you dislike about Click Maint CMMS?

We are not able no edit or add columns of the assets, and we don't have the option to use an email address dedicated for tickets, for example a user c

2. Limited Features

Users find the limited features of Click Maint CMMS restrict their ability to customize and enhance their experience.

See 4 mentions

See Related User Reviews

Renato G.

Small-Business (50 or fewer emp.)

5.0/5

"The best CMMS software"

What do you dislike about Click Maint CMMS?

We are not able no edit or add columns of the assets, and we don't have the option to use an email address dedicated for tickets, for example a user c

Jonathon F.

Small-Business (50 or fewer emp.)

4.5/5

"CMMS software that is constantly evolving"

What do you dislike about Click Maint CMMS?

It is not as feature heavy as other CMMS.

3. App Stability

Users report experiencing glitches and slow performance with Click Maint CMMS, often requiring app restarts.

See 3 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Great tool to have to manage all your needs."

What do you dislike about Click Maint CMMS?

So far not much, a few glitches and bit slower than what we used before.

Marisa A.

Mid-Market (51-1000 emp.)

5.0/5

"CCM Facilities"

What do you dislike about Click Maint CMMS?

Sometimes my app has an issue with usage.

4. Asset Management

Users express frustration with limitations in asset management, such as inability to edit and classify assets effectively.

See 3 mentions

See Related User Reviews

Renato G.

Small-Business (50 or fewer emp.)

5.0/5

"The best CMMS software"

What do you dislike about Click Maint CMMS?

We are not able no edit or add columns of the assets, and we don't have the option to use an email address dedicated for tickets, for example a user c

Duncan M.

Small-Business (50 or fewer emp.)

4.5/5

"A smooth, efficient, and user-friendly platform to track maintenance activities and costs"

What do you dislike about Click Maint CMMS?

The KPI dashboard has been less helpful. It’s not interactive and can be difficult to use for analysis. Asset management also has limitations: equipme

5. Asset Management Issues

Users face asset management issues with limitations on editing, classification, and a non-interactive KPI dashboard.

See 2 mentions

See Related User Reviews

Renato G.

Small-Business (50 or fewer emp.)

5.0/5

"The best CMMS software"

What do you dislike about Click Maint CMMS?

We are not able no edit or add columns of the assets, and we don't have the option to use an email address dedicated for tickets, for example a user c

Duncan M.

Small-Business (50 or fewer emp.)

4.5/5

"A smooth, efficient, and user-friendly platform to track maintenance activities and costs"

What do you dislike about Click Maint CMMS?

The KPI dashboard has been less helpful. It’s not interactive and can be difficult to use for analysis. Asset management also has limitations: equipme

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Matt R.

Mechanic/Welder

Small-Business (50 or fewer emp.)

6/23/2026

"Easy Photo Attachments for Work Orders and Comments"

4.5/5

What do you like best about Click Maint CMMS?

Ability to attach photos to work order and comments, and the added history under each individual asset allows tracking of common issues. Review collected by and hosted on G2.com.

What do you dislike about Click Maint CMMS?

Must be certain level user to re-open work orders, at this time there is no place to enter asset hours, we currently are added them in the comments and having to go back to each comment to find and compare hours between routine maintenance. Review collected by and hosted on G2.com.

Response from C M of Click Maint CMMS

edit

Hey Matt - really appreciate the feedback. I have shared your comments with your customer success manager regarding user roles and re-opening work orders. You might want to check out the "Lead Technician Role" - this is a cross between an Admin and Technician.

See how Click Maint CMMS improved

Megan B.

Executive Assistant

Small-Business (50 or fewer emp.)

8/8/2024

"Fits our needs and our budget"

5/5

What do you like best about Click Maint CMMS?

Software is easy to use, phone app is convenient, and customer service is a click away. Review collected by and hosted on G2.com.

What do you dislike about Click Maint CMMS?

I don't have any dislikes that haven't been immediately addressed and resolved by customer service. Review collected by and hosted on G2.com.

Amir B.

Mid-Market (51-1000 emp.)

10/1/2026

"Steep Learning Curve, Needs Improvements"

2/5

What do you like best about Click Maint CMMS?

I like that Click Maint CMMS just added the parts section on the mobile device. It's a useful addition that stands out to me. Review collected by and hosted on G2.com.

What do you dislike about Click Maint CMMS?

I'm new to Click Maint CMMS and haven't figured it all out yet. I see a lot of issues, but since I'm still learning the program, it's hard to pinpoint specific problems. It seems like a basic and necessary part of my job, but I don't see what makes it stand out, and I haven't found it particularly beneficial in solving any problems yet. Review collected by and hosted on G2.com.

Response from C M of Click Maint CMMS

edit

Thank you for sharing your feedback. We’re glad the new mobile parts section is useful. We understand that getting started can take time, and we’d love to help you get more value from Click Maint. Your customer success manager will be reaching out to remove any obstacles or challenges you're having with Click Maint. - thx for your feedback and look out for a reach out from our team.

Jon S.

Director of Facilities

Mid-Market (51-1000 emp.)

9/18/2026

"A Great Fit So Far—Pleasant Support and a User-Friendly CMMS"

5/5

What do you like best about Click Maint CMMS?

Being a new user I have not fully immersed myself in all of the programming capability's. But so far it seems like the right fit. Working with Genesis and the staff has been pleasant and informative. Uploading data is a process but the system seem to be very user friendly. Review collected by and hosted on G2.com.

What do you dislike about Click Maint CMMS?

I yet to find any. Being a new user to CMMS Review collected by and hosted on G2.com.

Response from C M of Click Maint CMMS

edit

Thank you for your positive feedback! We're glad to hear that you find Click Maint CMMS user-friendly and that our support team has been helpful. We're committed to continuously improving our system, so if you ever have any suggestions or feedback, please feel free to share them with us.

Ross C.

MAINTENANCE MANAGER

Mid-Market (51-1000 emp.)

8/30/2026

"Great Machine-Linked Parts and History Tracking"

4/5

What do you like best about Click Maint CMMS?

THE WAY EVERYTHING IS LINKED IN WITH PARTS LINKING TO SPECIFIC MACHINES AND THE HISTORY. I FEEL VALUE FOR MONEY IS WELL WORTH IT. Review collected by and hosted on G2.com.

What do you dislike about Click Maint CMMS?

IT WOULD BE GOOD IF YOU CAN DO A "STOCKTAKE" FROM YOUR MOBILE PHONE BY SCANNING THE QR CODES AND INPUTTING HOW MANY YOU HAVE, Review collected by and hosted on G2.com.

Response from C M of Click Maint CMMS

edit

Thanks for the review Ross - I will get your Customer Success Manager to enable parts quantity update through QR scanning on your mobile app - this feature is now available, you can restock and reconcile parts quantities using the mobile app and by scanning the QR code that's associated to the part.

Shane K.

Head of Sales and Planning - Recycled Plastics

Mid-Market (51-1000 emp.)

7/30/2026

"Effortless CMMS with Swift Setup and Functionality"

5/5

What do you like best about Click Maint CMMS?

I love that Click Maint CMMS is easy to use, app-based, and doesn't require any real training. It's functional and allows me to add all my machinery, users, vendors, and staff. It brings accountability to the maintenance department and tracks the cost of maintenance effectively. The initial setup was extremely easy, and we had it running within twenty-four hours. I'm also happy to continue using it as a number one priority. Review collected by and hosted on G2.com.

What do you dislike about Click Maint CMMS?

Generally really happy. Review collected by and hosted on G2.com.

Response from C M of Click Maint CMMS

edit

Thank you for the great review, Shane!

We’re thrilled that Visy was able to get Click Maint up and running within 24 hours and that the platform is helping your team improve accountability, plan preventive maintenance, and track costs. We truly appreciate your support and look forward to continuing to help your maintenance team succeed.

Otha S.

Mid-Market (51-1000 emp.)

7/10/2026

"Optimized for Mobile, Effortless Setup"

5/5

What do you like best about Click Maint CMMS?

Without a doubt, the single most valuable capability of Click Maint CMMS is how incredibly well optimized it is for mobile devices out in the field. The onboarding and deployment process was remarkably effortless and didn't result in any of the typical technical nightmares or data issues that usually derail a software migration. Review collected by and hosted on G2.com.

What do you dislike about Click Maint CMMS?

The process for uploading and storing official third-party documentation directly within the platform frustrates me a little or perhaps it's just a capability I haven't fully figured out how to use yet. Review collected by and hosted on G2.com.

Response from C M of Click Maint CMMS

edit

Thank you for taking the time to share your feedback and for the kind words about our mobile app and easy implementation process. We're glad to hear Click Maint is helping your team work more efficiently in the field while keeping maintenance activities organized. We're sorry to hear you've experienced some frustration with managing third-party documentation. One of our Customer Success Managers will reach out to see how you're currently using the feature and help ensure you're getting the most out of it.

Maintenance S.

Maintenance

Small-Business (50 or fewer emp.)

9/28/2026

"Easy to Use, Flexible, and Great Value with Monthly Updates"

5/5

What do you like best about Click Maint CMMS?

The best thing I have seen so far is the ease of use and the flexibility that it provides. It allows good interactions between requester and tech. The price beats other competitors. It's monthly updates to the software showing that they want to fit the needs of their customers' changing needs. Review collected by and hosted on G2.com.

What do you dislike about Click Maint CMMS?

currently there is nothing that I dislike about it Review collected by and hosted on G2.com.

Response from C M of Click Maint CMMS

edit

We appreciate your feedback and are happy to hear that Click Maint has improved the ease of submitting requests for your team. If you have any suggestions or encounter any issues in the future, please don't hesitate to reach out. We're here to help and ensure you continue to have a seamless experience with our software. Thx again!!!

Verified User in Manufacturing

Mid-Market (51-1000 emp.)

6/11/2026

"Extremely Easy Setup and Great Value Across Multiple Plants"

4/5

What do you like best about Click Maint CMMS?

It is extremely easy to use and set up. The layout is straightforward, and learning the system is so simple that even someone 100 years old could use it. Another plus is that it costs close to nothing for my company across three different plants, especially compared to competitors. Review collected by and hosted on G2.com.

What do you dislike about Click Maint CMMS?

Customization is still lacking, but they’re adding new features every month. Because of that, I’m guessing that over the next couple of years, anything that’s even slightly annoying will get addressed and fixed. Review collected by and hosted on G2.com.

Response from C M of Click Maint CMMS

edit

Thank you for the great review! We're thrilled to hear that Click Maint has been easy to implement across your plants and has helped streamline your preventive maintenance scheduling and tracking. We appreciate your feedback on customization, and expanding flexibility and user-configurable options remains a key focus as we continue releasing new enhancements. Thanks for trusting Click Maint as part of your maintenance operations,....we're excited to keep improving the platform based on feedback from customers like you.

Les L.

Facilities Manager

Small-Business (50 or fewer emp.)

9/23/2026

"Click Maint: Super User-Friendly and Seamlessly Accessible"

5/5

What do you like best about Click Maint CMMS?

Click Maint is super user friendly. I have had exactly 0 questions about accessibility since our launch. Review collected by and hosted on G2.com.

What do you dislike about Click Maint CMMS?

I wish we could modify each module more exactly for our situation. Review collected by and hosted on G2.com.

Response from C M of Click Maint CMMS

edit

Thank you for your feedback! We understand the importance of being able to modify modules to fit your specific situation, and we are continuously working to improve our customization options.