Clearstream Reviews (189)

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Reviews

Clearstream Reviews (189)

View 1 Video Reviews
4.8
189 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of use and customer support of Clearstream, highlighting its intuitive interface and quick response times as key benefits. Many appreciate how it integrates seamlessly with Planning Center, allowing for efficient communication and scheduling. A common limitation noted is the cost of additional features, particularly for emojis and keywords.
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Alyssa P.
AP
Alyssa P.
Small-Business (50 or fewer emp.)
"Pleased with Clearstream. The functions are efficient and easy to navigate."
4.5/5
What do you like best about Clearstream?

Integrations into Planning Center and collections of data. Review collected by and hosted on G2.com.

What do you dislike about Clearstream?

The cost per amount of credits needed to utilize consistent communications. Review collected by and hosted on G2.com.

NB
Nathan B.
Small-Business (50 or fewer emp.)
"Great app!!"
5/5
What do you like best about Clearstream?

Great app! Works well and links to our church management software for sending to a targeted audience. Review collected by and hosted on G2.com.

What do you dislike about Clearstream?

I enjoy the service and all the features, if I had anything negative to say it would be the cost. Review collected by and hosted on G2.com.

CO
Chanice O.
Small-Business (50 or fewer emp.)
"Clearstream SMS | Great Platform"
5/5
What do you like best about Clearstream?

I love that Clearstream can integrate with our other systems such as Planning Center, Bit.ly, and Mailchimp. With these integrations we can set up automations across platforms. Review collected by and hosted on G2.com.

What do you dislike about Clearstream?

Clearstream is a great platform and at this time we do not have any dislikes. Review collected by and hosted on G2.com.

Sam B.
SB
Sam B.
Small-Business (50 or fewer emp.)
"It just works!"
5/5
What do you like best about Clearstream?

It's straight forward and integrates well with Planning Center! Review collected by and hosted on G2.com.

What do you dislike about Clearstream?

Cost... For what it is, surely cost could be less. Review collected by and hosted on G2.com.

BF
Brice F.
Small-Business (50 or fewer emp.)
"Exactly what we need!"
4.5/5
What do you like best about Clearstream?

Ease of use. Integrations with Planning Center. Review collected by and hosted on G2.com.

What do you dislike about Clearstream?

It's a little pricey. Could be more user friendly. Review collected by and hosted on G2.com.

CL
Caleb L.
Website Developer
Mid-Market (51-1000 emp.)
"We love using Clearstream to connect with our church congregation!"
5/5
What do you like best about Clearstream?

It's very easy to add contacts, scehdule text messages, and set up subaccounts for our ministries to stay connected with their people. We have used other texting services before, but Clearstream is a way better value and has been a great support for our ministry! Review collected by and hosted on G2.com.

What do you dislike about Clearstream?

Sometimes it can be a little difficult to find what I am looking for in the dashboard, but I do always find it. Also, text credits can add up fast if we go over the character limit for an SMS. Review collected by and hosted on G2.com.

LH
Lyndale H.
Senior Pastor
Small-Business (50 or fewer emp.)
"Clearstream is super helpful and easy to use"
5/5
What do you like best about Clearstream?

Support is readily available. It has helped us find a more efficient way to communicate with members. We are getting response and feedback unlike our experience with email and other forms of communication. Review collected by and hosted on G2.com.

What do you dislike about Clearstream?

Not a fan of the headers that accompany each text. They make it look like text messages are being sent by a robot. It adds a layer of complication to making things feel personal. Review collected by and hosted on G2.com.

Response from Lizzie Reese of Clearstream

Hey Lyndale,

Thank you so much for taking the time to review us! We're really glad to hear that Clearstream has been a helpful tool for you in reaching your members! Regarding the message header, I definitely understand how this can be frustrating. Unfortunately, it is legally required, but you can change the header on any message to use someone's name or a specific ministry if that would be helpful to clarify who the text is coming from. For example, "Pastor Smith" or "Student Ministry".

If you have any questions at all as you're using Clearstream, please feel free to reach out to us. We'd love to help. :)

Thanks,

JUSTIN B.
JB
JUSTIN B.
Campus Pastor
Small-Business (50 or fewer emp.)
"Truly a God Send!"
5/5
What do you like best about Clearstream?

The best thing about this system is the ability to send and receive texts with a click of a button! The migration of information from other platforms is super easy! You can create list for various ministries and only send to those people on that list! Love it! Review collected by and hosted on G2.com.

What do you dislike about Clearstream?

The only downside is due to us using the version we are using we share a short code and many of the keys that we used previously have been taken already, But we hope to upgrade soon to get our own shortcode! Review collected by and hosted on G2.com.

JE
Jared E.
Lead Pastor
Small-Business (50 or fewer emp.)
"Advanced, sleek, and easy texting communication platform."
5/5
What do you like best about Clearstream?

I've used two other texting platforms, and Clearstream is hands down the best in every category. Usability, useful updates, clean and modern look, functionality, 3rd party integrations, pricing, tech support. It's simply the best. Review collected by and hosted on G2.com.

What do you dislike about Clearstream?

There is nothing I dislike about Clearstream. Review collected by and hosted on G2.com.

Response from Abbey Senesi of Clearstream

Hey Jared 👋

Thanks for taking the time to leave a review. We're excited Clearstream is working so well for you! If you have any questions, don't hesitate to reach out 🙂

Verified User in Religious Institutions
UR
Verified User in Religious Institutions
Small-Business (50 or fewer emp.)
"Reliable and consistent and simple"
4/5
What do you like best about Clearstream?

It's pretty easy to use and seems to be effective for our purposes. Review collected by and hosted on G2.com.

What do you dislike about Clearstream?

I haven't found a way to do any sort of group chat. Review collected by and hosted on G2.com.

Response from Lizzie Reese of Clearstream

Hey there! Thanks for taking the time to share your feedback with us. We're glad Clearstream has been easy for you to use and helpful overall! Regarding group chats, there is not a way to have a group chat through Clearstream where several people are all able to respond to one another at one time. Thank you again for sharing about your experience, we really appreciate it!