Clearbit Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users commend Clearbit's easy-to-use interface that simplifies finding key contacts and enhances productivity. (3 mentions)

Users value Clearbit's high accuracy in identifying companies, enhancing their understanding of prospects and outreach efforts. (2 mentions)

Users value the accuracy of information from Clearbit, enhancing their understanding and segmentation of prospects effectively. (2 mentions)

Users value the easy-to-use interface of Clearbit, enhancing their lead enrichment and outreach efficiency effortlessly. (2 mentions)

Users appreciate the easy implementation of Clearbit, allowing seamless integration and quick navigation without needing tutorials. (2 mentions)

Users find Clearbit to be expensive, particularly smaller teams facing limitations on advanced features in lower-tier plans. (1 mentions)

Users find that the inaccurate data leads to embarrassing mistakes and calls, impacting overall satisfaction with Clearbit. (1 mentions)

Users report inaccurate information leading to embarrassing situations, affecting their trust and overall experience with Clearbit. (1 mentions)

Users report incorrect company information, leading to embarrassing situations and a desire for improved accuracy. (1 mentions)

Users experience incorrect information with Clearbit, leading to embarrassing calls and outdated details about contacts. (1 mentions)

5 Pros or Advantages of Clearbit

1. User Interface

Users commend Clearbit's easy-to-use interface that simplifies finding key contacts and enhances productivity.

See 3 mentions

See Related User Reviews

Donte H.

Mid-Market (51-1000 emp.)

4.0/5

"Really user-friendly, though data can be a bit off sometimes"

What do you like about Clearbit?

I mainly use Clearbit to enrich leads and gain better insights into companies, helping me find the right key persons. I appreciate how it helps qualif

Jyoti H.

Mid-Market (51-1000 emp.)

4.5/5

"Rich, Accurate Data Enrichment with Seamless CRM Integrations"

What do you like about Clearbit?

Clearbit provides rich, accurate company and contact data that helps sales teams better understand and segment prospects. Its real-time enrichment and

2. Accuracy

Users value Clearbit's high accuracy in identifying companies, enhancing their understanding of prospects and outreach efforts.

See 2 mentions

See Related User Reviews

Jyoti H.

Mid-Market (51-1000 emp.)

4.5/5

"Rich, Accurate Data Enrichment with Seamless CRM Integrations"

What do you like about Clearbit?

Clearbit provides rich, accurate company and contact data that helps sales teams better understand and segment prospects. Its real-time enrichment and

Anubhav N.

Small-Business (50 or fewer emp.)

5.0/5

"Clearbit helps me connect the dots between quantity and quality of website traffic"

What do you like about Clearbit?

Accuracy of identifying the companyGreat funnel UI that shows website visitors and your goal setup

3. Accuracy of Information

Users value the accuracy of information from Clearbit, enhancing their understanding and segmentation of prospects effectively.

See 2 mentions

See Related User Reviews

Jyoti H.

Mid-Market (51-1000 emp.)

4.5/5

"Rich, Accurate Data Enrichment with Seamless CRM Integrations"

What do you like about Clearbit?

Clearbit provides rich, accurate company and contact data that helps sales teams better understand and segment prospects. Its real-time enrichment and

Anubhav N.

Small-Business (50 or fewer emp.)

5.0/5

"Clearbit helps me connect the dots between quantity and quality of website traffic"

What do you like about Clearbit?

Accuracy of identifying the companyGreat funnel UI that shows website visitors and your goal setup

4. Ease of Use

Users value the easy-to-use interface of Clearbit, enhancing their lead enrichment and outreach efficiency effortlessly.

See 2 mentions

See Related User Reviews

Donte H.

Mid-Market (51-1000 emp.)

4.0/5

"Really user-friendly, though data can be a bit off sometimes"

What do you like about Clearbit?

I mainly use Clearbit to enrich leads and gain better insights into companies, helping me find the right key persons. I appreciate how it helps qualif

Jyoti H.

Mid-Market (51-1000 emp.)

4.5/5

"Rich, Accurate Data Enrichment with Seamless CRM Integrations"

What do you like about Clearbit?

Clearbit provides rich, accurate company and contact data that helps sales teams better understand and segment prospects. Its real-time enrichment and

5. Easy Implementation

Users appreciate the easy implementation of Clearbit, allowing seamless integration and quick navigation without needing tutorials.

See 2 mentions

See Related User Reviews

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Mid-Market (51-1000 emp.)

4.0/5

"Really user-friendly, though data can be a bit off sometimes"

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Ryan S.

Mid-Market (51-1000 emp.)

11/20/2023

"Data enrichment provided is a game changer!"

4.5/5

What do you like best about Clearbit?

Clearbit makes it easy to enrich the leads and contacts in our database that are missing data; which is great for further segmenting/list building, reporting, etc. Review collected by and hosted on G2.com.

What do you dislike about Clearbit?

Business email is required for enriching. I wish there was a way for ClearBit to look at gmail addresses etc and pull info from LinkedIn. I dont think this is possible though as LinkedIns data is proprietary. Review collected by and hosted on G2.com.

Jarod Z.

Small-Business (50 or fewer emp.)

10/19/2023

"Excellent Utility"

4.5/5

What do you like best about Clearbit?

I'm quite new to its use and haven't yet gone into all its capabilities such as using credits, which I shall soon discover. But as a real estate agent and future SMMA owner: The ability to find, connect and research business details is infinitely useful. Plus there is such an ease of use. Review collected by and hosted on G2.com.

What do you dislike about Clearbit?

My own understanding of its full utilisation. I am sure they have a structure and training but have yet to dive right in. Review collected by and hosted on G2.com.

Farhan .

Business Development Manager

Small-Business (50 or fewer emp.)

10/23/2023

"Clearbit a best tool for your outreach campaign"

5/5

What do you like best about Clearbit?

Clearbit provided me with a good amount of leads for my email campaign. It makes the whole process of B2B Lead Generation very easy.Clearbit also make it very easy to follow up on the prospects, so overall I am satisfied with the product. Review collected by and hosted on G2.com.

What do you dislike about Clearbit?

Well I think it's a pretty good platform for outreach and there is nothing that I dislike about this product at this stage. Review collected by and hosted on G2.com.

Sidharth I.

Director of Web & Digital Marketing

Information Technology and Services

Mid-Market (51-1000 emp.)

10/28/2022

"Good Tech & Integration Ecosystem, Onboarding & Support Can Be Better!"

3.5/5

What do you like best about Clearbit?

Clearbit Real-Time Form Enrichment, Account Level Visits, Real-time Slack Notification. The tool has a good integration ecosystem, so it can be helpful for organizations looking to grow their integrated marketing tech. Review collected by and hosted on G2.com.

What do you dislike about Clearbit?

Platform enablement and user adoption needs to be improved. The Enrichment fails 3/10 times at the Enterprise Level and 6/10 times at the SMB level for Data Enrichment. Review collected by and hosted on G2.com.

What problems is Clearbit solving and how is that benefiting you?

Right now, the biggest problem being solved is real-time form enrichment to reduce form friction, allowing users to have a better form-fill experience. The real-time slack alerts is also a good way to provide Sales teams contextual and relevant account level information on how their prospecting is working to drive engagement to the website. Review collected by and hosted on G2.com.

Response from Victoria Johnson of Clearbit

edit

Thank you for your response. We sincerely appreciate your feedback.

We apologize for your experience with Clearbit. It’s our top priority to provide exceptional customer service with proficiency and clarity and it sounds like your experience did not reflect our commitment to those expectations. We are reviewing our internal processes in technical support to avoid this sort of mishap in the future. Some of the areas we are focused on is providing improved technical support onboarding and regular training for new hires and existing employees, in addition to other improvements.

Our VP of Customer Success, Danielle Peotter, would welcome the opportunity to hear directly from you. Please contact her by emailing danielle.peotter@clearbit.com.

Concerning Marketo Enrichment, we are piloting access to our new Marketo integration built on top of our data activation platform which we expect will address many (if not all) of the issues that you’ve outlined. If you’d like to be part of the Beta or if you would like to schedule time to meet with our VP of Product, John Bates, to identify ways that we can improve our products, please email product@clearbit.com. Reference the subject line FOR JOHN | G2 REVIEW.

Jared M.

Mid-Market (51-1000 emp.)

3/31/2023

"A must have in your marketing operations and sales outbound stack"

4.5/5

What do you like best about Clearbit?

Clearbit allows us to instantly enrich our form conversions with just an email address, allowing us to ask additional qualification questions instead of information we need for routing. All of this while increasing our speed-to-lead.

The platform sends our sales team notifications when their target accounts visit the website anonymously. In addition, we can create audiences and find new target accounts based on companies visiting pages on our site over a short period.

Lastly, we can leverage that account visiting information in ad audiences with built-in integration to Facebook. Review collected by and hosted on G2.com.

What do you dislike about Clearbit?

Would love to see additional integrations for ad platforms such as LinkedIn. I would also like to have more control over which old contacts are refreshed each month instead of the entire database, including old leads that are archived. Review collected by and hosted on G2.com.

Response from Victoria Johnson of Clearbit

edit

We appreciate your review Jared! Great to hear Clearbit has increased your speed-to-lead conversion rate. Thanks for the thoughts around LinkedIn and enrichment, I’ll pass those suggestions along to our product team. If you’re not familiar with our Clearbit guides, I’ve included the link below. We’re always publishing new guides so keep your eye on that page for some great resources around our best of breed partners. Thanks again Jared, please let us know if you need anything.

See how Clearbit improved

Anant G.

Senior Business Development Manager

Mid-Market (51-1000 emp.)

7/16/2023

"Great tool to extract email ids"

4.5/5

What do you like best about Clearbit?

I find it very useful that I can extract the email ids of any person required very quickly and email them using my tools. Review collected by and hosted on G2.com.

What do you dislike about Clearbit?

Sometimes it fails to provide the exact email address as the data uploaded on their website is somehow 2-3 years old. Review collected by and hosted on G2.com.

Zach W.

Small-Business (50 or fewer emp.)

5/18/2023

"Best product for Salesforce data enrichment; happy with purchase; room to make it even better"

4.5/5

What do you like best about Clearbit?

- High coverage rate of businesses

- Easy install process

- Great Support team Review collected by and hosted on G2.com.

What do you dislike about Clearbit?

- Help on deduping accounts and building account hierarchy (like D&B Optimizer) would be great feature add

- More intuitive user provisioning for clearbit enrich access (we've had issues where people can view the data, but the lead, contact, or account has to first be edited by a specific set of users; not a problem now that we know how

- Updating of fields from Clearbit object to Account object can be inconsistent

- More detailed industry descriptions (e.g. fintechs are hard to identify as they generally show as Information Technology and Services) Review collected by and hosted on G2.com.

Shabbir L.

I am Shabbir

Civil Engineering

Small-Business (50 or fewer emp.)

8/10/2023

"Incredible Extension For Gathering Information"

4.5/5

What do you like best about Clearbit?

Using it from 5 months. Its one of the best extension for gathering the information of any person through different social media platforms. Review collected by and hosted on G2.com.

What do you dislike about Clearbit?

In some situations it lags or i can say closed without any notification. Review collected by and hosted on G2.com.

Michael L.

Class A Commercial Driver

Small-Business (50 or fewer emp.)

11/16/2023

"Love using it"

5/5

What do you like best about Clearbit?

The ability to network with ease is phenomenal. Review collected by and hosted on G2.com.

What do you dislike about Clearbit?

More credits please, I used up all of them in a day. Review collected by and hosted on G2.com.

Keith D.

Small-Business (50 or fewer emp.)

10/13/2023

"Great tool, has helped me close business."

5/5

What do you like best about Clearbit?

It is so easy to use. I was able to use it to get information that helped us create a partnership. Review collected by and hosted on G2.com.

What do you dislike about Clearbit?

Nothing really. Well I would pay for more credits to be honest. Review collected by and hosted on G2.com.

Categories on G2

Sales Intelligence Lead Intelligence Visitor Identification

Marketing Account Intelligence Buyer Intent Data Providers

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