[ CivicRe... Reviews ](https://www.g2.com/products/civicrecordsonline/reviews) [ CivicRe... Reviews ](https://www.g2.com/products/civicrecordsonline/reviews) # CivicRecordsOnline Pricing Overview [Editedit](https://my.g2.com/civicrecordsonline/pricings) Free Trial District - $99 per month $99.00 Per Month - Up to 500 requests per year - 5 staff seats - 100 GB document storage - Full redaction suite included - All 50 states' deadline rules configurable - Public requester portal and Released Records Portal - Fee tracking, audit trail, and reports - Built-in helpdesk Show More Town - $199 per month $199.00 Per Month - Everything in District - Up to 1,500 requests per year - 15 staff seats - 500 GB document storage - Custom request forms Show More City - $299 per month $299.00 Per Month - Everything in Town - Up to 3,000 requests per year - Unlimited staff seats - 2 TB document storage - Advanced reporting Show More Metro - $499 per month $499.00 Per Month - Everything in City - Unlimited requests per year - Unlimited staff seats - 5 TB document storage - Custom reports Show More Pricing is published on the website. District is $99 per month, Town is $199, City is $299, and Metro is $499. Every tier includes the full redaction suite: Instant Privacy Scan, Find & Fix Everywhere, Permanent Safety Lock, and Sensitive Health Catching. Billing is monthly with no contract; cancel anytime. There is no implementation fee. Request limits are guidance, not a meter: there is no per-request or per-seat billing, and accounts are not shut off mid-year for being busy. Every tier is under $500 per month, which fits normal purchasing card limits. Government agencies get a 14-day free trial with no payment details required. CivicRecordsOnline has 4 pricing editions, from $99 to $499. A free trial of CivicRecordsOnline is also available. Look at different pricing editions below and see what edition and features meet your budget and needs. Pricing information for CivicRecordsOnline is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase CivicRecordsOnline must be conducted with the seller. Pricing information was last updated on June 13, 2026 Show More [ ![Product Avatar Image](https://images.g2crowd.com/uploads/vendor/image/316/63ad29dc585e90022b87376175848478.jpeg "Product Avatar Image") Sponsored G2 MCP for HubSpot Learn More ](javascript:void(0)) ## Top-Rated Alternatives [ ![Everlaw](https://images.g2crowd.com/uploads/product/hd_favicon/431c64fa466f849541562c9467987b8a/everlaw.svg "Everlaw") Everlaw 4.7/5 (716) ](https://www.g2.com/products/everlaw/reviews) [ ![Relativity](https://images.g2crowd.com/uploads/product/hd_favicon/8e194324cf1fdf34085c6032d94dee76/relativity.svg "Relativity") Relativity 4.6/5 (626) ](https://www.g2.com/products/relativity/reviews) [ ![NewgenONE Digital Transformation Platform](https://images.g2crowd.com/uploads/product/hd_favicon/a08efcd26fec3b64f7b15bda4286e12c/newgenone-digital-transformation-platform.svg "NewgenONE Digital Transformation Platform") NewgenONE Digital Transformation Platform 4.5/5 (89) ](https://www.g2.com/products/newgenone-digital-transformation-platform/reviews) [ View All Alternatives ](https://www.g2.com/products/civicrecordsonline/competitors/alternatives) ##### Categories on G2 [ Public Records Management ](https://www.g2.com/categories/public-records-management) ##### Explore More [ Leading ipaas providers for app integrations ](https://www.g2.com/discussions/what-are-the-leading-ipaas-providers-for-app-integrations)[ What are the best tools for combining event marketing with content marketing? ](https://www.g2.com/discussions/what-are-the-best-tools-for-combining-event-marketing-with-content-marketing)[ What is the highest-rated encryption software platform for regulated industries and compliance audit success? ](https://www.g2.com/discussions/what-is-the-highest-rated-encryption-software-platform-for-regulated-industries-and-compliance-audit-success) [ Best tools for tracking event attendee data ](https://www.g2.com/discussions/best-tools-for-tracking-event-attendee-data)[ Top rated enterprise password manager app ](https://www.g2.com/discussions/which-enterprise-password-manager-has-worked-best-for-your-organization)[ Best automation tool for creating demo presentations ](https://www.g2.com/discussions/which-demo-automation-tool-is-best-for-creating-presentation-style-product-demos) Show More [ Leading ipaas providers for app integrations ](https://www.g2.com/discussions/what-are-the-leading-ipaas-providers-for-app-integrations)[ What are the best tools for combining event marketing with content marketing? ](https://www.g2.com/discussions/what-are-the-best-tools-for-combining-event-marketing-with-content-marketing)[ What is the highest-rated encryption software platform for regulated industries and compliance audit success? ](https://www.g2.com/discussions/what-is-the-highest-rated-encryption-software-platform-for-regulated-industries-and-compliance-audit-success) [ Best tools for tracking event attendee data ](https://www.g2.com/discussions/best-tools-for-tracking-event-attendee-data)[ Top rated enterprise password manager app ](https://www.g2.com/discussions/which-enterprise-password-manager-has-worked-best-for-your-organization)[ Best automation tool for creating demo presentations ](https://www.g2.com/discussions/which-demo-automation-tool-is-best-for-creating-presentation-style-product-demos)