[ Cisco U... Reviews ](https://www.g2.com/products/cisco-unified-contact-center-enterprise/reviews) [ Cisco U... Reviews ](https://www.g2.com/products/cisco-unified-contact-center-enterprise/reviews) # Cisco Unified Contact Center Enterprise Pricing Overview [Editedit](https://my.g2.com/cisco-unified-contact-center-enterprise/pricings) ## Cisco Unified Contact Center Enterprise Pricing Key Insights Last updated on Apr 09, 2026 * * * Information about Cisco Unified Contact Center Enterprise pricing, plan availability, and costs is not listed on G2 by the vendor. Buyers typically need to engage directly with the vendor to understand pricing options. Final cost negotiations to purchase Cisco Unified Contact Center Enterprise must be conducted with the seller. * * * Rated 4.1 / 5 \*Pricing information is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations must be conducted with the seller. Pricing information for Cisco Unified Contact Center Enterprise is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Cisco Unified Contact Center Enterprise must be conducted with the seller. Pricing information was last updated on April 28, 2020 Show More ## Top-Rated Alternatives [ ![Genesys Cloud CX](https://images.g2crowd.com/uploads/product/hd_favicon/cca7778a7f52f5a71782576104666b99/genesys-cloud-cx.svg "Genesys Cloud CX") Genesys Cloud CX 4.4/5(1,558) ](https://www.g2.com/products/genesys-cloud-cx/reviews) [ ![UJET](https://images.g2crowd.com/uploads/product/hd_favicon/cf86b2228585a78f2178fa888f56ef6f/ujet.svg "UJET") UJET 4.7/5(1,130) ](https://www.g2.com/products/ujet/reviews) [ ![Five9 Intelligent Cloud Contact Center Platform](https://images.g2crowd.com/uploads/product/hd_favicon/e0ad7f44157bc23e8fc8399905b408a0/five9-intelligent-cloud-contact-center-platform.svg "Five9 Intelligent Cloud Contact Center Platform") Five9 Intelligent Cloud Contact Center Platform 4.1/5(625) ](https://www.g2.com/products/five9-intelligent-cloud-contact-center-platform/reviews) [ View All Alternatives ](https://www.g2.com/products/cisco-unified-contact-center-enterprise/competitors/alternatives) ## Cisco Unified Contact Center Enterprise Alternatives Pricing The following is a quick overview of editions offered by other [Contact Center Software](https://www.g2.com/categories/contact-center) | Product | Price | Features | | --- | --- | --- | | ![NICE CXone](https://images.g2crowd.com/uploads/product/image/small_square/small_square_927f66d37532def5fb7c634b71671819/nice-cxone.jpg)[NICE CXone](https://www.g2.com/products/nice-cxone/reviews) CXone Omnichannel Suite | Starting at $110.001 Agent Per Month | Includes both Digital and Voice Agent plus Omnichannel blended routing for digital and voice​ Universal queue with concurrent interaction handling​ Voice and digital capture, storage, search and playback​ Dedicated agent and supervisor workspace​ Voice and digital prebuilt data visualization dashboards and reports​ | | ![Talkdesk](https://images.g2crowd.com/uploads/product/image/small_square/small_square_0faf911e236db1931dc1cca4e4fb3f96/talkdesk.png)[Talkdesk](https://www.g2.com/products/talkdesk/reviews) Talkdesk Express™ | United States & Canada Small Business Exclusive | Free25 Licenses Free to Start | Built for small businesses under 50 employees to serve customers like big brands—without the cost or complexity. With Talkdesk Express™, you get AI-powered customer service tools in one easy-to-use platform—so you can launch quickly, serve your customers better, and grow confidently, just like the big brands. https://www.talkdesk.com/express/ Talkdesk Express includes features for omnichannel communication (voice, email, chat, SMS, social media), built-in AI tools like intelligent routing and virtual agents, a low-code Studio for creating customer flows, reporting tools and dashboards, integration with other business systems, and a self-service portal for setup and training, all designed to be easily accessible for small businesses. | | ![3CX](https://images.g2crowd.com/uploads/product/image/small_square/small_square_f701c2bc8e8128a9090458644727a7a4/3cx.jpg)[3CX](https://www.g2.com/products/3cx/reviews) 3CX SMB | Free10 Users | Free for up to 10 users. Next-gen phone system Bring your own SIP Trunk WFH: remote-enable teams Live Chat Team Messaging WhatsApp Video Conferencing Holiday & Business Hours Routing 3CX Talk Links Mobile & Desktop Apps Ring Group & Welcome Message Max 3 Deskphones [Show More](javascript:void(0);) | Various alternatives pricing & plans Pricing information for the above various Cisco Unified Contact Center Enterprise alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase any of these products must be conducted with the seller. Cisco Unified Contact Center Enterprise Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_b3390b4cc3d92e87d570895f7358c003/amazon-connect.jpg "Product Avatar Image") Connect 4.4/5(92) [ Compare Now ](https://www.g2.com/compare/amazon-connect-vs-cisco-unified-contact-center-enterprise) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_e3a8d60332cca437222ea3ba4d00292c/genesys-cloud-cx.png "Product Avatar Image") Genesys Cloud CX 4.4/5(1,558) [ Compare Now ](https://www.g2.com/compare/cisco-unified-contact-center-enterprise-vs-genesys-cloud-cx) ##### Categories on G2 [ Contact Center ](https://www.g2.com/categories/contact-center) ##### Explore More [ Which idea management platforms are best for building a sustainable innovation culture at scale where employees keep submitting ideas rather than losing interest after the first round? ](https://www.g2.com/discussions/which-idea-management-platforms-are-best-for-building-a-sustainable-innovation-culture-at-scale-where-employees-keep-submitting-ideas-rather-than-losing-interest-after-the-first-round)[ What is the best tool for managing ads across multiple networks? ](https://www.g2.com/discussions/what-is-the-best-tool-for-managing-ads-across-multiple-networks)[ What partner ecosystem tools make sense for a mid-size B2B software company that wants to grow its channel program without a platform that requires a dedicated partner ops team to run? ](https://www.g2.com/discussions/what-partner-ecosystem-tools-make-sense-for-a-mid-size-b2b-software-company-that-wants-to-grow-its-channel-program-without-a-platform-that-requires-a-dedicated-partner-ops-team-to-run) [ Which cloud workload protection tools give security teams clean dashboards and compliance monitoring in one view rather than forcing them to switch between tools? ](https://www.g2.com/discussions/which-cloud-workload-protection-tools-give-security-teams-clean-dashboards-and-compliance-monitoring-in-one-view-rather-than-forcing-them-to-switch-between-tools%20)[ What is the most cost-effective professional machine translation tool for a small startup that needs quality output without paying enterprise API rates? ](https://www.g2.com/discussions/what-is-the-most-cost-effective-professional-machine-translation-tool-for-a-small-startup-that-needs-quality-output-without-paying-enterprise-api-rates)[ Which is the best content creation platform for marketing teams? ](https://www.g2.com/discussions/which-content-creation-platform-is-best-for-marketing-teams) Show More [ Which idea management platforms are best for building a sustainable innovation culture at scale where employees keep submitting ideas rather than losing interest after the first round? ](https://www.g2.com/discussions/which-idea-management-platforms-are-best-for-building-a-sustainable-innovation-culture-at-scale-where-employees-keep-submitting-ideas-rather-than-losing-interest-after-the-first-round)[ What is the best tool for managing ads across multiple networks? ](https://www.g2.com/discussions/what-is-the-best-tool-for-managing-ads-across-multiple-networks)[ What partner ecosystem tools make sense for a mid-size B2B software company that wants to grow its channel program without a platform that requires a dedicated partner ops team to run? ](https://www.g2.com/discussions/what-partner-ecosystem-tools-make-sense-for-a-mid-size-b2b-software-company-that-wants-to-grow-its-channel-program-without-a-platform-that-requires-a-dedicated-partner-ops-team-to-run) [ Which cloud workload protection tools give security teams clean dashboards and compliance monitoring in one view rather than forcing them to switch between tools? ](https://www.g2.com/discussions/which-cloud-workload-protection-tools-give-security-teams-clean-dashboards-and-compliance-monitoring-in-one-view-rather-than-forcing-them-to-switch-between-tools%20)[ What is the most cost-effective professional machine translation tool for a small startup that needs quality output without paying enterprise API rates? ](https://www.g2.com/discussions/what-is-the-most-cost-effective-professional-machine-translation-tool-for-a-small-startup-that-needs-quality-output-without-paying-enterprise-api-rates)[ Which is the best content creation platform for marketing teams? ](https://www.g2.com/discussions/which-content-creation-platform-is-best-for-marketing-teams)