--- title: Cisco Umbrella Reviews meta_title: 'Cisco Umbrella Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 283 reviews by the users' company size, role or industry to find out how Cisco Umbrella works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 283 scale: '5' date_modified: '2026-10-07' parent_category: name: Web Security url: https://www.g2.com/categories/web-security ---

Cisco Umbrella Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

17 months

User Insights

Average based on 283 real user reviews.

Implementation Time

2 months

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

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Per Year

Carlos C.
CC
Carlos C.
System Administrator
Small-Business (50 or fewer emp.)
"Great extra security layer for your network"
5/5
What do you like best about Cisco Umbrella?

Cisco Umbrella is easy to set up and effective in its protection. You just need to configure what and how you want to protect and then add your roaming computers. Review collected by and hosted on G2.com.

What do you dislike about Cisco Umbrella?

I haven't found anything I disliked yet because this tool is very customizable. If you believe that it's blocking too much, you just need to change the configuration accordingly. Review collected by and hosted on G2.com.

manish v.
MV
manish v.
Cloud Ops Engineering Sr. Analyst
Enterprise (> 1000 emp.)
"Cisco umbrella is very good proxy as it is easy to configure and add web and dns policy"
4.5/5
What do you like best about Cisco Umbrella?

Web gateway firewall provide protection from latest attack and it's integration with other product of Cisco like securex Review collected by and hosted on G2.com.

What do you dislike about Cisco Umbrella?

Nothing much, a little improvement required in TAC assistance Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"Powerful, simple"
3.5/5
What do you like best about Cisco Umbrella?

Interface is very easy and intuitive to navigate Review collected by and hosted on G2.com.

What do you dislike about Cisco Umbrella?

Personally, the virtual appliance can be finicky and have had to re-deploy it multiple times because it lost connection to the cloud Review collected by and hosted on G2.com.

Prasad K.
PK
Prasad K.
Network Engineer
Mid-Market (51-1000 emp.)
"Cisco Umbrella adds another layer of security with the existing security parameters"
5/5
What do you like best about Cisco Umbrella?

The way the policies work and the ease of troubleshooting the access controls Review collected by and hosted on G2.com.

What do you dislike about Cisco Umbrella?

Nothing at this point, the browser GUI response can be better Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Decent Software Hamstrung by a Few Huge Flaws"
2.5/5
What do you like best about Cisco Umbrella?

Cisco Umbrella adds a layer of DNS-based protection from malware and phishing attacks. The roaming client software allows for remote systems to always be protected. Review collected by and hosted on G2.com.

What do you dislike about Cisco Umbrella?

There is a very big problem that prevents Windows 10 from detecting an active Internet connection. This causes the systems to report to the user that no Internet connection is available and prevents some apps, most notably Microsoft Outlook from functioning. Customer support is very sub-par. Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
CC
Verified User in Computer & Network Security
Enterprise (> 1000 emp.)
"A powerful DNS proxy easy to install"
4/5
What do you like best about Cisco Umbrella?

Easy installation process. Powerful DNS filtering, possibility to use Firewall in the cloud. Auto-redirection of gray domains to the smart proxy. No need to use PCAP files anymore. Review collected by and hosted on G2.com.

What do you dislike about Cisco Umbrella?

User must not be machine administrator. Users can still surf using IP addresses. Gray domains redirection is not as transparent as possible. Review collected by and hosted on G2.com.

MARNI S.
MS
MARNI S.
Network Engineer
Mid-Market (51-1000 emp.)
"excellent DNS security solution"
4.5/5
What do you like best about Cisco Umbrella?

1. Easy to set up networks and security profiles.

2. Daily threats and logs can be monitored from anywhere just by logging into the cloud dashboard.

3. Log reportings are great, and we can export the reports.

4. Fast response from the cisco team regarding any technical support.

5. We can add custom URLs to the web filtering profiles. Review collected by and hosted on G2.com.

What do you dislike about Cisco Umbrella?

1. Firstly price, the umbrella solution costs more.

2. Changes won't take effect instantly after applying profiles. Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
CC
Verified User in Computer & Network Security
Small-Business (50 or fewer emp.)
"Slow platform, phone support non-existent for MSP, pricing is steep"
2.5/5
What do you like best about Cisco Umbrella?

It worked to filter out DNS, filtering was effective. Review collected by and hosted on G2.com.

What do you dislike about Cisco Umbrella?

Minimal/no detail of threat reporting, logs update every hour, phone support non-existent for MSPs, UI could use some work. Changes took time to cycle in. DDNS agent is clunky at best and a pain to setup for multiple non-related sites Review collected by and hosted on G2.com.

Lakshman K.
LK
Lakshman K.
N
Mid-Market (51-1000 emp.)
"DNS level security"
4/5
What do you like best about Cisco Umbrella?

I really love this Umbrella feature from Cisco. We used the Umbrella feature for protecting endpoints in the office and home. It is very easy to set up which is cloud-based and add our Home network and office network into the umbrella cloud dashboard. No need to configure any further configuration on the endpoint side, jest we need to enter the umbrella DNS server IP! and provides very good blocking policies to restrict the user from visiting unwanted sites Review collected by and hosted on G2.com.

What do you dislike about Cisco Umbrella?

Except for the price of the Umbrella, I like everything. Review collected by and hosted on G2.com.

Mark Joseph (MJ) M.
MM
Mark Joseph (MJ) M.
Network Engineer
Enterprise (> 1000 emp.)
"Cisco Umbrella the best!"
5/5
What do you like best about Cisco Umbrella?

User friendly and easy to understand compared to others Review collected by and hosted on G2.com.

What do you dislike about Cisco Umbrella?

So far none all good on my side I think some updates on GUI Review collected by and hosted on G2.com.

Questions about Cisco Umbrella? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

GU
Guest User
•
Last activity almost 3 years ago

What is Cisco Umbrella used for?

GU
Guest User

What is Open DNS Personal Internet Security used for?

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Pricing Insights

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

17 months

Average Discount

22%

Perceived Cost

$$$$$
Cisco Umbrella Comparisons
Cisco Umbrella Features
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Continuous Monitoring
Off-Network Protection
DNS Lookups
Threat Intelligence
Advanced Traffic Filtering
Whitelisting
Policy Enforcement
Incident Reports