Cisco Umbrella Reviews & Product Details

I like most about Cisco Umbrella is its ability to deliver strong, cloud-based security without adding much complexity. It helps protect users from malicious websites, phishing attempts, and other online threats, while also giving administrators centralized visibility and control. Review collected by and hosted on G2.com.

The interface could be more intuitive, and troubleshooting certain DNS or security policies can sometimes take extra time than expected. Review collected by and hosted on G2.com.

It does what it states. Protection at a DNS level, it has its own agent for Windows and app for mobile. Where you are connected to office network or not, you are still protected. A great layer of defense on top of AV systems. Review collected by and hosted on G2.com.

Cannot thick of anything. Just because you are working at a DNS layer. You need to know what you are configuring to avoid any service disruption. Review collected by and hosted on G2.com.

I really appreciate Cisco Umbrella for its proactive nature in blocking DNS hits to malicious websites. It does a wonderful job by maintaining a list of malicious links and promptly blocking them when an unaware employee clicks on such links. This feature is very proactive and helps safeguard our organization from malicious exposure. I also find the DNS management aspect impressive, as Cisco handles all the technical parts, making it easy for us to just plug the solution into our endpoints and ensure everything is safeguarded. The onboarding process was pretty straightforward with neat documentation, and using the cloud-based solution made it perfect and easy to deploy. I must say, I rate it 10 out of 10 for recommendations. Review collected by and hosted on G2.com.

There was a lack of AI innovation in Cisco Umbrella. When I was using it, there was no AI in that solution. That's something they can improve on. FYI I used cisco unbrella from 2021 to early 2025. They may have improved in this space in last 2 year. Review collected by and hosted on G2.com.

Creating policies using templates is straightforward. You can create user-based policies that apply on the cloud proxy, and you can do the same on Prisma as well. Review collected by and hosted on G2.com.

The Umbrella selected proxy feature felt unreliable. It sometimes allows URL access, but other times it blocks the same URLs, and we couldn’t whitelist them. We got stuck in that situation. Review collected by and hosted on G2.com.

Implemented Cisco Umbrella as our de-facto DNS security solution for outbound internet traffic. Saw immediate wins, by seeing drastic reduction in number of the DNS requests towards crypto mining sites, CnC sites. Helped enforce domain based filtering, providing domain reputation scores (which fed into TPRM assessments) for partners. Ease of use (all you need to do is configure Cisco Umbrella as DNS forwarder) .Easy to implement as all you need to do is configure the Cisco Umbrella anycast IPs as DNS forwarder. Cisco's customer support is proactive, however there are typically no issues considering the platform is fairly stable. The domain whitelisting / re-categorization turn around time is typically quick between 24-36 hours, for most of the cases we had. Easy to integrate with Cisco SIG, easy to implement the Cisco VAs, on different form factors - vSphere / AWS cloud, etc. Review collected by and hosted on G2.com.

There is no integration between Cisco Umbrella with third party next generation firewalls such as Palo Alto firewalls / Prisma Access or Fortinet firewalls, which implies that the encrypted channel established between Cisco Virtual Appliances (VAs) and Umbrella cloud cannot be decrypted if SSL decryption is enabled on the perimeter firewall. Review collected by and hosted on G2.com.

I like Cisco Umbrella because its interface is neat and makes finding options easy. It's also straightforward to block things globally. Plus, it's easy to set up. Review collected by and hosted on G2.com.

Search options need to be improved since I can't search the required URLs easily. Smarter filtering options like user + device + location together would help. Review collected by and hosted on G2.com.

We are using Cisco Umbrella to integrate with SD-WAN Edge devices to provide cloud based security. This helps us to layoff the security analysis and logs storage responsibilities from the SD-WAN Edge routers. One use-case of Cisco Umbrella usage is to integrate using manual IPSEC Tunnels and the other use-case is to implement auto IPSEC tunnels using APIs. The third use-case of using Cisco Umbrella is for a DNS Security where the internet bound traffic is routed towards Cisco Umbrella first for the security assessments. Once the device is integrated using any of these use-cases, we can implement the policies from the Umbrella portal for carrying out the desired level of security hardening.

In my opinion, Cisco Umbrella is a pretty cool cloud based security service that can help enterprises to meet their cyber readiness and security compliance. Review collected by and hosted on G2.com.

Use of new APIs for auto SIG Tunnels is not working

The Cisco Umbrella logs on vManage are not displaying the detailed information Review collected by and hosted on G2.com.

Cisco Umbrella is a robust cloud-delivered security platform that provides reliable protection against a wide range of online threats. Its DNS-layer security is highly effective in blocking malicious domains before a connection is even established, offering a proactive first line of defense.

The platform is easy to deploy and integrates seamlessly with existing security infrastructures. Its intuitive dashboard and detailed reporting capabilities make it simple to monitor threats, manage policies, and gain insights into network activity.

One of the standout features of Cisco Umbrella is its ability to protect users both on and off the corporate network, making it especially valuable in today’s hybrid and remote work environments. The added layers of protection, including secure web gateway (SWG), firewall, and cloud access security broker (CASB) functionalities, provide comprehensive coverage without adding complexity.

Overall, Cisco Umbrella is a powerful and reliable solution for organizations looking to enhance their cybersecurity posture with minimal overhead and maximum visibility. Review collected by and hosted on G2.com.

Cisco Umbrella can be relatively expensive for smaller organizations, especially when scaling across many users. Additionally, its advanced configuration options may require a learning curve for less experienced administrators. Review collected by and hosted on G2.com.

Cisco Umbrella is very effective at providing DNS-layer protection, blocking malicious domains before threats can reach users or devices. The cloud-based approach makes deployment and scaling extremely simple, with minimal infrastructure overhead. The reporting dashboards are intuitive and provide valuable insights into threat activity, allowing administrators to act quickly. Integration with other Cisco products also strengthens the overall security ecosystem and enhances visibility across the network. Review collected by and hosted on G2.com.

While Cisco Umbrella is powerful, the pricing can be a barrier for smaller organizations, as costs increase with scale. Some advanced policy configurations require additional expertise to fine-tune properly. In addition, reporting customization could be more flexible to allow deeper drill-downs. Despite these points, the platform remains highly effective for enterprise-level protection. Review collected by and hosted on G2.com.

Cisco Umbrella protect us from intruders and cyber threats. Their platform is user-friendly as they have a good navigation system along with the personalised chatbot present over their website. Review collected by and hosted on G2.com.

The 14 Day Free Trial of Cisco Umbrella DNS should be increased to 30 days and pricing should be decreased as it offers good value for the features and protection. I think the website performance can be improved. Review collected by and hosted on G2.com.