CircuiTree Reviews & Product Details

CircuiTree Overview

What is CircuiTree?

By using CircuiTree to manage your donors and donations you are able to track your customer history from camper, to donor, to staff.

CircuiTree Details
Website
Product Description

By using CircuiTree to manage your donors and donations you are able to track your customer history from camper, to donor, to staff.


Seller Details
Seller
CircuiTree Solutions
Company Website
Year Founded
2006
HQ Location
Branson. MO
Twitter
@circuitree
114 Twitter followers
LinkedIn® Page
www.linkedin.com
24 employees on LinkedIn®
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CircuiTree Reviews

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AP
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Out of the box, CircuiTree is built to handle just about any camp set-up that you can throw at it. Whether running a more traditional outdoor camp experience in multiple locations, or a smaller experience built around a particular focus, you will be able to quickly get off and running in a way that lets customers navigate and interact on their own to accomplish standard tasks that would previously require staff assistance. Review collected by and hosted on G2.com.

What do you dislike?

As with all programs that offer such robust features, there is a learning curve and set-up period to get through. New staff who need to learn how to use the software will also have their work cut out for them (but these can be broken out into smaller bite-sized trainings, thanks to the impressive online training database that is included!). Review collected by and hosted on G2.com.

Recommendations to others considering the product:

This software can do just about anything that you need it to for any setting. If there isn't an option backed in for what you need, the team there can work with you to find custom solutions - they have done a great job doing so for us! Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We transitioned to CircuiTree after 5-6 years with another platform because of the additional features that could be built into CircuiTree. This transition was intimidating, due to all of the complex workflows and features that we had established in the previous software. However, the CircuiTree team was able to take all of our requests and previous workflows and implement them in CircuiTree with minor, if any, tweaks. Review collected by and hosted on G2.com.

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UI
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

I really enjoy the way that Circuitree allows you to access multiple different assets necessary instead of having different programs for each different part. Being connected makes finding and inputting information much easier. Review collected by and hosted on G2.com.

What do you dislike?

The actual look of the program is a bit outdated- I think that updating it would make it a bit more visually appealing. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Circuitree has allowed us to find information on campers, document new information on campers, and see this on a large scale and a small scale all at once. We're able to see data on the campers for years back- allowing us to better understand prior experiences with our camp. Review collected by and hosted on G2.com.

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Programs Coordinator
Marketing and Advertising
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

I like the easy auto-respond/mass email capabilities. First, it is compatible with Mailchimp - so you can design your email in Mailchimp, and copy/paste the code into Circuitree so that it looks beautiful and seamless from other mass emailings you already do. You can easily email groups of attendees from an event or generate auto-responders for users doing certain actions in their accounts. This make for easy follow-up and keeping people informed.

Other features I really like are the robust reporting features. Any data that is input into the system can be manipulated into custom reports to help you keep track of metrics that matter to you. Some available reports would include

•Attendee Roster Sheet (broken down by lodging, gender, age, etc.)

•Revenue (for merchandise and events)

•Donations Review collected by and hosted on G2.com.

What do you dislike?

Some of the functionality of where reports or certain features lie are not intuitive. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

If your camp or conference center is larger - this may be a good fit for you, as they charge large fees. They do not use a more affordable per registration model. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Helps to take care of registrations, donations, medical information and house a merchandise system. With handling all of this information, it enables far easier reporting features than manual manipulation or paper filing system. Review collected by and hosted on G2.com.

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AN
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Customer support is always fast and gracious. The nimbleness of the software met a lot of our needs that other softwares in our field didn’t even begin to offer. Missions trip softwares are very limited in scope but this camp registration software actually worked significantly better. Review collected by and hosted on G2.com.

What do you dislike?

Because we used the software in a different organizational setting than what is typically intended, there are some customizations that have to be done personally and the language doesn’t always fit on the back end.

Also, there’s limited prospect management / CRM capabilities. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

In depth tracking of registrations and reports on customers.

Online forms.

demographic information on our audience.

Room for future growth.

Better customer service than we could previously offer. Review collected by and hosted on G2.com.

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Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

Circuitree makes it fairly simple to search for campers and figure out basic information about the camper you are searching for. Review collected by and hosted on G2.com.

What do you dislike?

It’s a little bit difficult to do anything but search for campers on this software. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Easy access to camper files and contact information for campers and parent phone calls. Review collected by and hosted on G2.com.

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UH
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

Most internal teams on one system, and the ability to pull data into other external systems. However, bringing that component in house with the same level of functionality would be the ideal. Review collected by and hosted on G2.com.

What do you dislike?

Recurring problems of a similar nature that require support for a workaround, but seldom an efficient long term solution. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Report generation for multiple departments. Some ability to forecast with leads. Review collected by and hosted on G2.com.

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