Phone support, as they call back promptly.
I am required to use this program. This is one of the most convoluted, non-user friendly, tiresome, irritating, program I have ever had t o use. I have worked both in the private industry and the US government using a lot of different software. Example, if you or a past employee enters a "visitor" to your church, it will stay in the system FOREVER; there is not way to ever delete a name and address. Our church is in a high tourist area..names added in 1998 for one summer can never be deleted. Next, different sections for Member and Visitors...if you are seeking information on one name you have to go in and out of two different screens and sections of the program to verify and/or to find them!. Okey, now let's go to donations. If a past employee went crazy entering different donation codes....good luck attempting to make it more usable. You will be required to wade thru outdated no longer used codes moving them around in order to record a $5.00 donation. At year end good luck with the donation letters. If you accidently use the wrong setup, one family may have a document a big as our town's phonebook! I use Church Windows because I have tol
With past experience choosing, purchasing, and creating a membership database, I would suggest there are several very good programs that are easier to use, both in membership and donations, a good software package for a non-profit does not have to have the word "church" in its name. Church Windows is attempting to update their program; I have great hopes it will be completed before my retirement!
Membership and donaiton entry