Checkr Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users highlight the responsive customer support of Checkr, enhancing their overall user experience. (15 mentions)

Users find Checkr to be extremely easy to use, appreciating its clear dashboards and seamless integration with ATS systems. (14 mentions)

Users appreciate the ease and speed of background checks with Checkr, making their hiring process efficient and streamlined. (7 mentions)

Users value the seamless integration of Checkr with HRIS, enhancing efficiency and simplifying the background check process. (7 mentions)

Users value the helpful support from Checkr, enhancing their experience with quick resolutions and easy integration. (6 mentions)

Users experience process delays in background checks, often unsure about the reasons and length of pending status. (6 mentions)

Users experience delays with Checkr due to location-specific factors, though support is available for assistance. (5 mentions)

Users experience poor customer support, often facing unclear delays and communication issues with Checkr's services. (5 mentions)

Users experience slow checks that can lead to uncertainty, although customer service is generally helpful in resolving issues. (4 mentions)

Users find the lack of clarity in process updates frustrating, often leading to delays with checks and screenings. (3 mentions)

5 Pros or Advantages of Checkr

1. Customer Support

Users highlight the responsive customer support of Checkr, enhancing their overall user experience.

See 15 mentions

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U

Verified User

Enterprise (> 1000 emp.)

5.0/5

"Seamless ATS Integration and Outstanding Support"

What do you like about Checkr?

Checkr integrates well within our ATS. The UI is also very intuitive. We have hundreds of background packages and they are able to accomodate them. Th

U

Verified User

Enterprise (> 1000 emp.)

4.0/5

"Easy Navigation and Fast, Helpful Customer Service"

What do you like about Checkr?

The platform is straightforward to navigate, and I have found the customer service to be both prompt and helpful.

2. Ease of Use

Users find Checkr to be extremely easy to use, appreciating its clear dashboards and seamless integration with ATS systems.

See 14 mentions

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U

Verified User

Enterprise (> 1000 emp.)

5.0/5

"Seamless ATS Integration and Outstanding Support"

What do you like about Checkr?

Checkr integrates well within our ATS. The UI is also very intuitive. We have hundreds of background packages and they are able to accomodate them. Th

U

Verified User

Enterprise (> 1000 emp.)

4.0/5

"Easy Navigation and Fast, Helpful Customer Service"

What do you like about Checkr?

The platform is straightforward to navigate, and I have found the customer service to be both prompt and helpful.

3. Background Checks

Users appreciate the ease and speed of background checks with Checkr, making their hiring process efficient and streamlined.

See 7 mentions

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U

Verified User

Enterprise (> 1000 emp.)

5.0/5

"Seamless ATS Integration and Outstanding Support"

What do you like about Checkr?

Checkr integrates well within our ATS. The UI is also very intuitive. We have hundreds of background packages and they are able to accomodate them. Th

DG

Deeksha G.

Mid-Market (51-1000 emp.)

5.0/5

"Rate checkr"

What do you like about Checkr?

Checkr helps streamline the process of running background checks for consultants, ensuring a thorough and efficient screening process.

4. Integrations

Users value the seamless integration of Checkr with HRIS, enhancing efficiency and simplifying the background check process.

See 7 mentions

See Related User Reviews

U

Verified User

Enterprise (> 1000 emp.)

5.0/5

"Seamless ATS Integration and Outstanding Support"

What do you like about Checkr?

Checkr integrates well within our ATS. The UI is also very intuitive. We have hundreds of background packages and they are able to accomodate them. Th

KD

Kari D.

Mid-Market (51-1000 emp.)

4.0/5

"Gets the Job DONE!"

What do you like about Checkr?

The integration with Paylocity's Recruiting Module. Their Customer Service is pretty darn good - very responsive

5. Helpful

Users value the helpful support from Checkr, enhancing their experience with quick resolutions and easy integration.

See 6 mentions

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HH

Heather H.

Mid-Market (51-1000 emp.)

5.0/5

"Thoughtful and helpful UI design"

What do you like about Checkr?

Visibility of process, use of product, integration with HRIS, helpful support

MA

Malley A.

Enterprise (> 1000 emp.)

4.5/5

"Easy to use and is a one stop shop!"

What do you like about Checkr?

I like that you can have multiple packets for difference uses and it's so easy to use. We have multiple companies that need different checks and we ca

5 Cons or Disadvantages of Checkr

1. Process Delays

Users experience process delays in background checks, often unsure about the reasons and length of pending status.

See 6 mentions

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U

Verified User

Enterprise (> 1000 emp.)

4.0/5

"Easy Navigation and Fast, Helpful Customer Service"

What do you dislike about Checkr?

It can be a bit unclear why checks are pending for long periods of time sometime, but the customer service team can typically help determine the hold

MA

Malley A.

Enterprise (> 1000 emp.)

4.5/5

"Easy to use and is a one stop shop!"

What do you dislike about Checkr?

Sometimes checks take a while to complete so I am left waiting on results. I have also noticed that the information that candidates enter about the pr

2. Delays

Users experience delays with Checkr due to location-specific factors, though support is available for assistance.

See 5 mentions

See Related User Reviews

DG

Deeksha G.

Mid-Market (51-1000 emp.)

5.0/5

"Rate checkr"

What do you dislike about Checkr?

It takes a little longer than expected in order to get the results

AC

Andrea C.

Enterprise (> 1000 emp.)

4.5/5

"User Friendly"

What do you dislike about Checkr?

Sometimes the results are late depending on the county, and sometimes the results don't match with our ATS, but it's usually a bug or integration issu

3. Poor Customer Support

Users experience poor customer support, often facing unclear delays and communication issues with Checkr's services.

See 5 mentions

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U

Verified User

Enterprise (> 1000 emp.)

5.0/5

"Seamless ATS Integration and Outstanding Support"

What do you dislike about Checkr?

Sometimes when needing to reorder occupational health screenings it can be a bit clunky. We have clients with a large number and it only allows 5 at a

U

Verified User

Enterprise (> 1000 emp.)

4.0/5

"Easy Navigation and Fast, Helpful Customer Service"

What do you dislike about Checkr?

It can be a bit unclear why checks are pending for long periods of time sometime, but the customer service team can typically help determine the hold

4. Slow Checks

Users experience slow checks that can lead to uncertainty, although customer service is generally helpful in resolving issues.

See 4 mentions

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U

Verified User

Enterprise (> 1000 emp.)

4.0/5

"Easy Navigation and Fast, Helpful Customer Service"

What do you dislike about Checkr?

It can be a bit unclear why checks are pending for long periods of time sometime, but the customer service team can typically help determine the hold

KD

Kari D.

Mid-Market (51-1000 emp.)

4.0/5

"Gets the Job DONE!"

What do you dislike about Checkr?

They do not do checks on Minors, so we still need another service for those background checks.

5. Lack of Clarity

Users find the lack of clarity in process updates frustrating, often leading to delays with checks and screenings.

See 3 mentions

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U

Verified User

Enterprise (> 1000 emp.)

5.0/5

"Seamless ATS Integration and Outstanding Support"

What do you dislike about Checkr?

Sometimes when needing to reorder occupational health screenings it can be a bit clunky. We have clients with a large number and it only allows 5 at a

U

Verified User

Enterprise (> 1000 emp.)

4.0/5

"Easy Navigation and Fast, Helpful Customer Service"

What do you dislike about Checkr?

It can be a bit unclear why checks are pending for long periods of time sometime, but the customer service team can typically help determine the hold