Check Cherry Reviews & Product Details

I really like Check Cherry for its options to create different services and packages, allowing me to give my customers various choices. Their email updates about new services are also something I appreciate. The switch to Check Cherry was motivated by how organized and well put together it appeared, along with their great customer service and a team dedicated to serving clients better every day. Review collected by and hosted on G2.com.

I think something that could be improved with Check Cherry is offering different add-ons for clients as they go through the booking process. It would be great to see options that complement their chosen package pop up during checkout, and at each step, maybe something different to enhance the experience. Review collected by and hosted on G2.com.

Check Cherry centralizes our entire booking and client management workflow in one place, which has significantly streamlined our operations. The ability to create customized packages, automate quotes, contracts, and payments, and manage events through a clean dashboard saves us hours of manual work each week. The system is intuitive and easy to implement, allowing us to get up and running quickly without heavy onboarding. We also value the flexibility to tailor workflows for different event types (weddings, corporate, private events), which directly supports higher conversion rates and a more professional client experience. Review collected by and hosted on G2.com.

While Check Cherry is powerful, there are limitations around advanced customization and white-labeling—especially when managing multi-brand or partner (white-label) events. Pricing logic can also be restrictive when trying to handle different margins between what we charge partners vs. what they charge their clients. Additionally, deeper automation (conditional workflows, advanced upsells, or more granular integrations) requires workarounds rather than being native features. The mobile app is very useful but could use some improvement. Typing or modifying email messages within the app is painful. When you select text it is really hard to manage selection as it auto scrolls all the way down within the small window. Maybe it is an iphone issue, and not an app issue, not sure. Review collected by and hosted on G2.com.

I love the automation aspect of Check Cherry because it helps us tremendously by allowing us to respond to clients even in our sleep. The ability to follow up with clients very easily and create different automations from scratch is what I love the most. It's incredibly helpful to organize all of my client information, and the email templates they provide are really useful. Sending customer proposals is effortless and the interface for proposals looks so much better than what I used to use. Also, whenever there's an issue, I can reach out to support, and they resolve it pretty fast. Review collected by and hosted on G2.com.

Nothing Review collected by and hosted on G2.com.

The automations handle most of our follow up. Clients get proposals, reminders, and questionnaires. Attendants get event details as soon as we assign them. Review collected by and hosted on G2.com.

Setup takes a while. There are lots of settings and customization options which is a good thing but you'll need to spend a lot of time fully setting up your account and workflow. Review collected by and hosted on G2.com.

I run an event rental business and use Check Cherry for my bookings, and it's been an amazing integration for us. It makes integrating and managing events wonderful. My customers can book on their own, and event planners can share referral links to earn commissions. It has great software that makes life easier, and I recommend it 100%. It is very user-friendly compared to others, and their support team works with you, answering messages quickly. If many users request a specific feature, they make it happen. It solves my booking needs, client management, and point-of-sale. I appreciate how user-friendly and easy it is to manage. The automations are valuable as clients can book and manage their bookings without my involvement, saving me a lot of time. The initial setup was very fast and easy, making the transition smooth. Review collected by and hosted on G2.com.

I would hope a security deposit feature could be added Review collected by and hosted on G2.com.

Hands down is the customer service! But what I like is that it reduces time with automations and minimizing how often I have to do the same tasks. Whenever something might not be working correctly or needs an update, their team is easy to approach. Review collected by and hosted on G2.com.

There really isn't anything I can think of that I dislike. If I ever have an issue, I go to their team to talk it over and either a new feature is released or they provide a work around based on what my needs are and the current functionality. Review collected by and hosted on G2.com.

The app makes things really easy to do when I'm away from my computer. I appreciate the ease of the entire website and the help from their team when I have questions Review collected by and hosted on G2.com.

I can't think of any really. I enjoy the entire site Review collected by and hosted on G2.com.

The integrations and being able to collect payments through one platform. They have great customer support. Review collected by and hosted on G2.com.

It is a little difficult at first getting used to their system. It isn't as user friendly as it could be. Review collected by and hosted on G2.com.

I love that I can review everything regarding a booking. It has great auto functions, but yet it's manual enough for me to still be able to customize my operations. It keeps my team members organized and notifies them that they have event bookings gigs, which I love. It’s also a great way for me to remind myself if we’ve already booked or haven’t booked, helping ensure that we’re not undercharging or overcharging our clients. My team members have the booking gigs attached to their calendar so they receive text messages notifying them of events that they’ve been booked to work, which is one less task for me to handle. They receive auto text messages of their event, whether it’s a pre-event form, post-event form, or our manual. It just makes it really easy for our team to access. Review collected by and hosted on G2.com.

It’ll be nice to see more of a visual pipeline of our operations per event. Review collected by and hosted on G2.com.

I like Check Cherry's ease of use for both me and my clients, especially the client portals, which are absolutely amazing and include everything I need. These portals cut down drastically on the time I have to spend going back and forth with clients because they can book themselves and adjust their bookings right within their own portal. The initial setup was incredibly easy and very helpful, thanks to all of their videos, trainings, and the very fast replies from their customer support. Review collected by and hosted on G2.com.

N/A Review collected by and hosted on G2.com.