ChatWork Reviews (83)

Reviews

ChatWork Reviews (83)

4.3
83 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise ChatWork for its ease of use and efficient task management, which streamline team communication and collaboration. The platform's clean interface and integrated features help teams stay organized and reduce reliance on emails. However, many users note that it has limited third-party integrations, which can hinder workflow automation.

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Angel J.
AJ
Angel J.
Cybersecurity expert
Small-Business (50 or fewer emp.)
"Reliable Communication with Error-Free Performance"
5/5
What do you like best about ChatWork?

I like how ChatWork has the best processing and how it's always fluent. It doesn't have any errors or system malfunctions, and it's never crashed. The initial setup was easy too. Review collected by and hosted on G2.com.

What do you dislike about ChatWork?

I have nothing negative to say Review collected by and hosted on G2.com.

Md H.
MH
Md H.
Freelancer
Computer Software
Mid-Market (51-1000 emp.)
"Simple, Reliable, and Keeps Teams Organized"
4/5
What do you like best about ChatWork?

I appreciate the simplicity and reliability of ChatWork, which keeps my team organized without unnecessary add-ons. The easy messaging, task tracking, and file sharing make our work efficient and effective. Setting up was a breeze, and the platform's clean interface allows seamless channel and team management. I also find the task management and messaging features particularly useful for maintaining team alignment and tracking progress. Review collected by and hosted on G2.com.

What do you dislike about ChatWork?

I would like the mobile app to be smoother and for there to be more integration with other tools to enhance flexibility. Review collected by and hosted on G2.com.

MV
Mudit V.
Analyst
Mid-Market (51-1000 emp.)
"Intuitive tool for chatting and communication"
4.5/5
What do you like best about ChatWork?

ChatWork is one best application for group communication via chats. Provides safest and secured private messaging abilities and that too quick.

Its best tool for professionals for seamless communication with customers, teams, and vendors.

Great tool to collaborate and communicate in the market.

You get all the notifications from this platform, and also it allows to customize those notification types, which ensures that all the users get the important updates everytime. Review collected by and hosted on G2.com.

What do you dislike about ChatWork?

There are occasional delay on workflow and processing of the tool.

The tool presentation or its dashboard is so old fashioned, need to make it advanced and latest. Review collected by and hosted on G2.com.

Tanu S.
TS
Tanu S.
Data entry
"Limited Usefulness, Needs Improvement"
3/5
What do you like best about ChatWork?

No useful suggestion Review collected by and hosted on G2.com.

What do you dislike about ChatWork?

I don't find ChatWork helpful for anything in particular when chatting with Jack Wolf. I don't like anything about the chat box. The image option is not available, so it's not useful. The initial setup was not as easy as it could have been. Review collected by and hosted on G2.com.

JA
Javid A.
Sr Technical Recruiter
Staffing and Recruiting
Small-Business (50 or fewer emp.)
"ChatWork is a good tool for team communication and working together."
4.5/5
What do you like best about ChatWork?

What I like best about ChatWork is that it’s simple to manage tasks in the chat. You can give tasks to people, set due dates, and see what’s done—all in one place. This helps the team stay organized and saves time. Review collected by and hosted on G2.com.

What do you dislike about ChatWork?

One thing I don’t like about ChatWork is that it has fewer features and doesn’t connect with many other apps like Slack or Microsoft Teams. I also wish we could change the look and settings more. Review collected by and hosted on G2.com.

Hiro N.
HN
Hiro N.
Tour Guide
Small-Business (50 or fewer emp.)
"I used to use Chatwok a lot, but..."
2.5/5
What do you like best about ChatWork?

I live in Japan and I'm Japanese. I used to work with a marketing team in Osaka, Japan, and the team used Chatwork for business chat. It was not a full-time job, so we only used Chatwork a few times weekly. It was very easy to use; we can share files and everything. If I work with a team, I'd like to use Chatwork again. Review collected by and hosted on G2.com.

What do you dislike about ChatWork?

Chatwork is super easy to use, but I don't like the design. Review collected by and hosted on G2.com.

MJ
Moses J.
Marketing manager
Small-Business (50 or fewer emp.)
"ChatWork enhances collaboration, reduces email clutter, and boosts productivity."
3/5
What do you like best about ChatWork?

The platform help me simplified team communication, reducing reliance on email and making it easier to collaborate. Review collected by and hosted on G2.com.

What do you dislike about ChatWork?

The team's existing familiarity with Slack made it the more convenient choice, outweighing other options like ChatWork. Review collected by and hosted on G2.com.

John S.
JS
John S.
Self Employed
Small-Business (50 or fewer emp.)
"Very Useful, Covenient and easy"
5/5
What do you like best about ChatWork?

Chatwork is excellent at providing secure and private group communication

It is excellent for work. I highly recommend it for professional teams seeking for seamless communication. Review collected by and hosted on G2.com.

What do you dislike about ChatWork?

Both the the mobile and desktop app UI are outdated they look so awful, secondly the free version doesn't support customer service and sometimes scammers take advantage of this website/app to post fake jobs.

Am very disappointed with this app Review collected by and hosted on G2.com.

SS
Susan S.
Marketing associate
Small-Business (50 or fewer emp.)
"Decent team communication tool"
3.5/5
What do you like best about ChatWork?

Chatwork is a decent platform that gets the job done. Great for team communication and collaboration. Review collected by and hosted on G2.com.

What do you dislike about ChatWork?

There are a lot of other options in this space. I think Chatwork definitely has some work to do to keep up, but overall not a bad tool Review collected by and hosted on G2.com.

DL
Daniel L.
Engineering
Small-Business (50 or fewer emp.)
"Provides a seamless and intuitive experience enabling effortless"
3/5
What do you like best about ChatWork?

Because it’s allows users to customize their notifications ensuring they stay informed about important updates and messages Review collected by and hosted on G2.com.

What do you dislike about ChatWork?

The interface is not customizable and the integration options are limited Review collected by and hosted on G2.com.