--- title: ChatWork Reviews meta_title: 'ChatWork Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 82 reviews by the users' company size, role or industry to find out how ChatWork works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 82 scale: '5' date_modified: '2026-10-17' parent_category: name: Internal Communications url: https://www.g2.com/categories/internal-communications ---

ChatWork Reviews & Product Details

Profile Status

This profile is currently managed by ChatWork but has limited features.

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Pricing

Pricing provided by ChatWork.

Personal

$4
per month

Business

$5
per month

User Insights

Average based on 82 real user reviews.

Perceived Cost

$$$$$

ChatWork Reviews (82)

Reviews

ChatWork Reviews (82)

4.3
82 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise ChatWork for its ease of use and efficient task management, which streamline team communication and collaboration. The platform's clean interface and integrated features help teams stay organized and reduce reliance on emails. However, many users note that it has limited third-party integrations, which can hinder workflow automation.

Pros & Cons

Generated from real user reviews
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JA
Jeremy A.
IT Operations Engineer II
Construction
Enterprise (> 1000 emp.)
"ChatWork: Business Instant Messaging GOAT"
5/5
What do you like best about ChatWork?

ChatWork combines task management, BIM and live chat tools under one roof. Review collected by and hosted on G2.com.

What do you dislike about ChatWork?

Never have I had any aspect that left me speechless while using ChatWork. Review collected by and hosted on G2.com.

Verified User in Accounting
UA
Verified User in Accounting
Enterprise (> 1000 emp.)
"Easiest way to collaborate in a workspace"
3.5/5
What do you like best about ChatWork?

It's easy to understand and makes files and data sharing much easier Review collected by and hosted on G2.com.

What do you dislike about ChatWork?

The lack of being able to create nunced groups Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
"Chat to work for all groups and people || cons and pros"
4/5
What do you like best about ChatWork?

It's good for all communicate with in the company

Simple to use like tagging the recipient of a message in a group chat.

Enabling me to pick out, copy, or quote the message and attach it to your reply.

Access to all messages from the group chat's beginning, even if you join in the middle. Review collected by and hosted on G2.com.

What do you dislike about ChatWork?

It is not open for large number of group chats.

You can only join a certain number of group chats. And that's the challenging aspect of utilising the application because we need to join numerous different group chats. To join, you must first upgrade your subscription. Review collected by and hosted on G2.com.

Sanjaya P.
SP
Sanjaya P.
University Lecturer
Small-Business (50 or fewer emp.)
"Whatever you do for teamwork communication, ChatWork will do"
4/5
What do you like best about ChatWork?

Simple yet precisely solve the problem. The best feature of this software is the files folder because with this tool you can view all the files without hassle. Compared to other "free" team communication software, I find this software should be in top tier. Review collected by and hosted on G2.com.

What do you dislike about ChatWork?

Lack of sticker and custom emoji, even professionals need some funny cat for a few occasions to help break the ice a little bit, with custom emoji and even sticker, can be a plus for this really good software. Review collected by and hosted on G2.com.

Satish  Kumar E.
SE
Satish Kumar E.
Devops architect
Mid-Market (51-1000 emp.)
"Chat work review"
5/5
What do you like best about ChatWork?

Chat work is the one of the best application which i have used for messaging its User interface is very cool and very easy to interact with the users and it's cool features gives me to work effectively while interacting. Review collected by and hosted on G2.com.

What do you dislike about ChatWork?

There is Nothing to dislike in the application everything seems tobe good and there are some technical updates to be done Review collected by and hosted on G2.com.

Verified User in Computer Software
TC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"A structured way to converse and work"
3/5
What do you like best about ChatWork?

Organizing tasks and assignments and being able to prioritize. It was also interesting to see the files encrypted by the AES algorithm. Review collected by and hosted on G2.com.

What do you dislike about ChatWork?

It needs more unique features to stand out. Review collected by and hosted on G2.com.

Ankit K.
AK
Ankit K.
Senior Software Engineer
Enterprise (> 1000 emp.)
"Group Chat Made Easy"
4/5
What do you like best about ChatWork?

Chatwork provides free trial so user can have the hands on. It's very easy to invite the team members and start the collaboration. Also sharing of large files is an added advantage. Review collected by and hosted on G2.com.

What do you dislike about ChatWork?

Display of the status whether user is online would have been better. Chats are not in the form of threads. User interface needs a better layout. Also search in the old chats can be improved. Review collected by and hosted on G2.com.

Nitu Y.
NY
Nitu Y.
Software Engineer
Small-Business (50 or fewer emp.)
"ChatWork"
4/5
What do you like best about ChatWork?

It is easy to understand and secure to use. Review collected by and hosted on G2.com.

What do you dislike about ChatWork?

Nothing is like that which will be disliked. Review collected by and hosted on G2.com.

Aviral G.
AG
Aviral G.
Lead Financial Analyst
Enterprise (> 1000 emp.)
"Collaboration made simple"
4.5/5
What do you like best about ChatWork?

ChatWork is easy compared to Teams that we used before. It has an easy interface and quick connectivity options that help in increasing team productivity. Review collected by and hosted on G2.com.

What do you dislike about ChatWork?

File sharing is not easy, screenshots copied are sent as files unlike other messaging apps. Review collected by and hosted on G2.com.

Prabhat S.
PS
Prabhat S.
Application Engineer
Computer Software
Small-Business (50 or fewer emp.)
"Best Way to meet and chat"
5/5
What do you like best about ChatWork?

ChatWork has everything that an organization needs. Best interaction platform for the team to manage the projects. Review collected by and hosted on G2.com.

What do you dislike about ChatWork?

There is a lot of room for improvement. Working on User Interface is the best way to enhance the application. Review collected by and hosted on G2.com.

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GU
Guest User
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Last activity 5 months ago

Is Chatwork safe?

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Pricing Options

Pricing provided by ChatWork.

Personal

$4
per month

Business

$5
per month

Free

$0
per month
ChatWork Comparisons
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