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What do users say about ChatGPT?

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ChatGPT Reviews (4,225)

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4.6
4,225 reviews

ChatGPT Reviews & Product Details

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User Insights

Average based on 4225 real user reviews.

Implementation Time

1 month

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

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Per Year

AI Workflows

See how people combine ChatGPT with AI tools to solve real work problems. Each Blueprint is a reusable, step-by-step workflow you can adapt for your team.

Blueprint · Sales
Find and Qualify LinkedIn Warm Leads

Three Signado Agent Skills for warm-lead briefs, one-time LinkedIn post scans, and scheduled competitor or creator audience monitoring through the Signado MCP server.

Tools used:
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Blueprint · Engineering
PromptFoo LLM Evaluation Pipelines

Ensure LLM applications behave correctly by building deterministic evaluation pipelines that gate deployments on real-world test cases and semantic quality metrics. PromptFoo configs let you test actual application behavior with model-graded rubrics and versioned datasets across your CI workflow.

Tools used:
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Pros & Cons

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Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

8 months

ChatGPT News

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Reviews
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Mark W.
MW
Mark W.
Founder
Staffing and Recruiting
Small-Business (50 or fewer emp.)
"It's like having a team of experienced professionals in the room with me."
4.5/5
What do you like best about ChatGPT?

I use ChatGPT as an extension to my business team. For someone who is a solopreneur, ChatGPT (I use the Pro subscription model) is like having a business strategist, marketeer, copy-writer, and critical thinking partner in the room with me. Review collected by and hosted on G2.com.

What do you dislike about ChatGPT?

I am very careful not to rely on ChatGPT to complete works without me checking the output. That isn't to say it is something I dislike about the platform, but moreso ensuring that I operate with a checks-and-balance approach to minimise any mistakes it may make. Review collected by and hosted on G2.com.

Mohammed Dastageer G.
MG
Mohammed Dastageer G.
Mba Student
Enterprise (> 1000 emp.)
"Top-Tier, Student-Friendly AI for Case Studies and Everyday Business Queries"
4.5/5
What do you like best about ChatGPT?

As an MBA student, I like to use ChatGPT daily as it helps me in analyzing case studies, clarifying my financial and marketing queries, and its UI and UX are very captivating. It's affordable for students, and its performance is top-tier. Its integrations with apps like Canva, Figma, Excel, and PowerBI are easier, and its support and onboarding are very understandable, even for a small kid. Its new models like Astra are redefining the usage of artificial intelligence. Review collected by and hosted on G2.com.

What do you dislike about ChatGPT?

I think what I mostly dislike about ChatGPT is its very clear need for prompts to provide accurate responses at times, and sometimes it gives lame answers, which at times makes me want to shift to other apps. Review collected by and hosted on G2.com.

Atanu G.
AG
Atanu G.
English Teacher
Small-Business (50 or fewer emp.)
"Partner, Not Oracle: Navigating ChatGPT’s Strengths and Hallucinations"
4/5
What do you like best about ChatGPT?

What really sets ChatGPT apart is the way it works as an intelligent sounding board. It doesn't behave like a search engine index or some kind of software tool. It's the kind of thing that genuinely engages in the way of a thinking colleague. Its real strength is in removing the total paralysis of the blank page. It gives you instant, tangible momentum whether you're taking a set of rather messy raw ideas and turning them into a coherent proposal, simplifying a complex set of data for a non-technical audience or just drafting out some communications in different tones.

Equally valuable is its sheer patience when it comes to iterative problem solving. You can go in and criticise an answer, change the constraints half way through an exercise, ask for five completely different takes on the same problem and it will just go with it. It also removes the technical barrier in a very real way, able to take the plain language of a user and turn that into code, into a formula, into a strategy. Ultimately what strikes you most isn't so much the sheer breadth of knowledge it can tap into, it's the fact that it's able to adapt in real time to your intent. It makes the very difficult, the very complex work of creativity and analysis feel a lot lighter, a lot faster and in a very fluid way. Review collected by and hosted on G2.com.

What do you dislike about ChatGPT?

The most frustrating part about ChatGPT is that it has a tendency to be very smug in its incorrectness (or hallucinations). It can fabricate facts, references and information and will deliver them in the same polished manner as it would if they were correct. This means you have to be constantly checking the information. The default tone is often too repetitive, using too many filler words and being overly polite. The AI doesn’t truly understand what it is doing. It is simply predicting what would make sense so it doesn’t have any real world understanding. It will often give you answers that look complete but aren’t necessarily deep, critical or accurate. Review collected by and hosted on G2.com.

Rishi G.
RG
Rishi G.
Web Developer
Computer Software
Mid-Market (51-1000 emp.)
"Fast, Productivity-Boosting Assistant for SQL, Debugging, and Clear Writing"
4/5
What do you like best about ChatGPT?

The best thing about it is how quickly it responds. It helps improve my productivity in everyday development work. I use it to write and optimize SQL queries, debug code, understand complex logic in the code, and troubleshoot errors. It also helps me format professional emails and documentation, turning rough ideas into clear, well-structured content. Review collected by and hosted on G2.com.

What do you dislike about ChatGPT?

Disadvantage of ChatGPT is that its responses can sometimes be incorrect or based on outdated information. Also, the code it suggests doesn’t always work as-is, so I usually need to review it, test it, and modify it before I can use it. Review collected by and hosted on G2.com.

Nishant T.
NT
Nishant T.
Operations Supervisor
Mid-Market (51-1000 emp.)
"A Reliable AI Assistant for Smarter Business Operations and Productivity"
4.5/5
What do you like best about ChatGPT?

ChatGPT is very useful in my day to day work both professional and personal. I regularly use it to draft professional emails, improve communication, prepare employee attendance and performance reports, and create or troubleshoot Google Sheets formulas. It is especially helpful when I need to turn rough notes into clear, professional messages or understand a complex task quickly. I also use it to save time on routine tasks and help me work more efficiently. The ability to ask follow-up questions and refine responses is something I find particularly useful. Review collected by and hosted on G2.com.

What do you dislike about ChatGPT?

One thing I sometimes find challenging is that ChatGPT can occasionally provide inaccurate information or misunderstand the context, especially when dealing with complex questions. Sometimes I also need to rephrase my prompts several times to get the exact result I want. This can slow down my work, particularly when preparing reports or working with detailed data. I would like to see better accuracy, stronger context understanding, and more consistent responses across conversations. Review collected by and hosted on G2.com.

Keenarh A.
KA
Keenarh A.
Food and beverage manager
Food & Beverages
Small-Business (50 or fewer emp.)
"Helpful and Reliable for Both Personal and Business Usage"
4.5/5
What do you like best about ChatGPT?

ChatGpt is really helpful, useful and reliable for personal use and for business usage especially for helping draft a detailed nutrition plan for clients or normal food catering service for my client and their guest Review collected by and hosted on G2.com.

What do you dislike about ChatGPT?

ChatGpt has its downside when it comes to being inaccurate with answers sometimes and irregular image generation especially if the prompt entered is not exactly as you wanted, it will not give the initiative to enter the perfect prompt or image accuracy outcome you wanted Review collected by and hosted on G2.com.

Aryan S.
AS
Aryan S.
SDE
Computer Software
Small-Business (50 or fewer emp.)
"Versatile AI for Coding, Debugging, and Breaking Down Complex Concepts"
4.5/5
What do you like best about ChatGPT?

What I like most is that I can use it for far more than just writing code. It can break down complicated concepts, help me debug errors, review code snippets, and even analyse files. I also appreciate how well it keeps track of the conversation context, so I don’t have to repeat myself when I’m working through a problem. Review collected by and hosted on G2.com.

What do you dislike about ChatGPT?

Sometimes it produces code that looks correct at first glance but ends up containing logical mistakes or missing important edge cases, so I still have to test and verify everything myself. It can also lose track of key details in longer coding discussions, especially when multiple files or a larger project are involved. Because of that, I sometimes need to repeat the context or resend the same code to keep things on track. Review collected by and hosted on G2.com.

Soumya M.
SM
Soumya M.
PQS & ISO Assistant
Mid-Market (51-1000 emp.)
"ChatGPT Makes Complex Topics Easy for Study, Work, and Personal Growth"
5/5
What do you like best about ChatGPT?

The ChatGpt is the excellent app for all types of people. for me as a student and professional employee, it helps me to learn deeeply and easily about any topic. When I was a student, i felt dificulties in studying science subjects. the day when i started to use Chatgpt, i found a new way to improve myself and my carieer. whenever i found any topic difficult, i just uploaded the photo of that topic from the book and asked chatgpt for easy explanation. and undoubtly, it provides me the correct and easy explanations of that topics. In my professional life, it guides me to write any professional letter, professional documents, formats etc. As i work in a food inddustry, it helps me to understand the complex concepts of ISO, FSSC, etc. One of the best features is its ability to explain complecated topics in simple language. it encourages critical thinkings, creativity etc. during the learning timee, whenever i feel any concept tough i take help of ChatGPT. I also use ChatGPT for personal development also and it works exactly in same way. so overall ChatGpt is not only a tool for searching sanwers, it also helps people to learn, think, and improve. Review collected by and hosted on G2.com.

What do you dislike about ChatGPT?

I don't feel that there is any other things about Chatgpt that i should dislike. Review collected by and hosted on G2.com.

Muzafer S.
MS
Muzafer S.
Student
Small-Business (50 or fewer emp.)
"A Personal Learning and Development Assistant That Boosts Productivity"
5/5
What do you like best about ChatGPT?

I like ChatGPT because it makes learning, programming, research, and problem-solving easier. It explains complex topics in simple language, helps debug code, analyses uploaded files, and remembers conversation context. Its clean interface, fast performance, and useful features save me time and improve my productivity. It feels like a personal learning and development assistant. Review collected by and hosted on G2.com.

What do you dislike about ChatGPT?

Sometimes ChatGPT provides incorrect or outdated information with too much confidence. It can also misunderstand complex instructions or lose context in long conversations. Usage limits on paid plans and subscription pricing could be more flexible. Some integrations and advanced features can be difficult for beginners to understand. Improving accuracy, transparency, response consistency, and onboarding would make the overall experience much better. Review collected by and hosted on G2.com.

Rohan K.
RK
Rohan K.
Sr HR Data Analayst
Enterprise (> 1000 emp.)
"A Useful Everyday Assistant for Work, Learning, and Life"
4/5
What do you like best about ChatGPT?

What I like most about ChatGPT is how versatile and convenient it is. Whether I need help with work, learning something new, solving a technical problem, or even making everyday decisions, I can get guidance in one place. I also like that I can have follow-up conversations, ask questions in different ways, and get answers that adapt to what I actually need. It feels less like searching for information and more like having someone to brainstorm ideas with. Review collected by and hosted on G2.com.

What do you dislike about ChatGPT?

Sometimes ChatGPT sounds too confident even when the information isn't completely accurate. I still find myself double-checking important details, especially when it comes to recent updates or technical topics. It can also occasionally give generic answers or repeat similar suggestions instead of understanding exactly what I'm looking for. I would like it to be more consistent, factually accurate, and better at understanding context. Review collected by and hosted on G2.com.

Questions about ChatGPT? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Abhijit N.
AN
Abhijit Nandi
•
Last activity about 22 hours ago

How do you handle ChatGPT answering confidently when it doesn’t really know?

2 Upvotes
7
Join the conversation
Ravinder S.
RS
Ravinder Singh
•
Last activity 5 months ago

🧠 Is AI Weakening Human Critical Thinking? Let’s Talk.

4 Upvotes
8
Join the conversation

Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

8 months

Average Discount

11%

Perceived Cost

$$$$$
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