Link copied to clipboard # BotPenguin vs Chatbot Builder AI Comparison - What are their main differences? Share [ Export ](/compare/botpenguin/chatbot-builder-ai/export.csv) BotPenguinChatbot Builder AI[+ Add Product](#) Pricing **BotPenguin** **Free** · Baby **Chatbot Builder AI** Free Trial **Free** · Free Sandbox: Experience the Power of AI Chatbots **Pricing Insights** from reviews Time to Implement **BotPenguin** 1 month Based on 7 responses **Chatbot Builder AI** 1 month Based on 23 responses Return on Investment **BotPenguin** Not enough reviews yet **Chatbot Builder AI** 3 months Based on 24 responses Perceived Cost **BotPenguin** Not enough reviews yet **Chatbot Builder AI** $$$$$ Average Discount **BotPenguin** Not enough reviews yet **Chatbot Builder AI** 5% ![BotPenguin](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_09f558f9c1b5d75ea4861badcfabccdb/botpenguin.png "BotPenguin") ![Chatbot Builder AI](https://images.g2crowd.com/uploads/product/hd_favicon/a6d32a3c5dcb2f8ba8935a04b7160836/chatbot-builder-ai.svg "Chatbot Builder AI") G2 offers free advice on this comparison. Chat with an expert How would you like to receive Software Advice? ![](/assets/advisor_router/laptop_form-f1a7012279826105416befde8d882ffc7589b1f9db09c93a1379d601cafe8e0d.svg) FormAnswer questions at your own pace, no call required. ![](/assets/advisor_router/ai_agent-4d78629a3ba354fed449a65c60df3a6f2eda90fb98411b711df4b25d7be52a38.svg) AI AgentChat live and get a recommendation in minutes. ![](/assets/advisor_router/phone_call_picker-c48821ec36f4182d8ee3e54cfbd3937500eec54d7b7e0cfb80dc80a8a733842f.svg) Phone CallTalk it through live with a software advisor. **Pros & Cons** from reviews **BotPenguin** [ Ease of Use (7) ](https://www.g2.com/products/botpenguin/reviews?filters%5Bsentiment_snippet%5D=1930871&qs=pros-and-cons#reviews)[ Customer Support (5) ](https://www.g2.com/products/botpenguin/reviews?filters%5Bsentiment_snippet%5D=1930600&qs=pros-and-cons#reviews)[ Chat Management (1) ](https://www.g2.com/products/botpenguin/reviews?filters%5Bsentiment_snippet%5D=2492655&qs=pros-and-cons#reviews)[ Integration Issues (1) ](https://www.g2.com/products/botpenguin/reviews?filters%5Bsentiment_snippet%5D=2384817&qs=pros-and-cons#reviews) **Chatbot Builder AI** [ Customer Support (2) ](https://www.g2.com/products/chatbot-builder-ai/reviews?filters%5Bsentiment_snippet%5D=1562023&qs=pros-and-cons#reviews)[ Helpful (2) ](https://www.g2.com/products/chatbot-builder-ai/reviews?filters%5Bsentiment_snippet%5D=1562082&qs=pros-and-cons#reviews) Integrations **BotPenguin** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_20a215f78729f5f6409e28d9d519c81c/basiq360.png "Product Avatar Image") basiq360 ](https://www.g2.com/products/basiq360/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_521403d6a48eb17eca3614f7ae90d517/google-gemini.png "Product Avatar Image") Gemini ](https://www.g2.com/products/google-gemini/reviews)[ View all ](https://www.g2.com/products/botpenguin/integrations) **Chatbot Builder AI** Not enough data Screenshots **BotPenguin** ![BotPenguin screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1550935/Agent-Home-Page-_2_.png) **Chatbot Builder AI** ![Chatbot Builder AI screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1350144/IMG-7983.jpeg) **Ratings** from reviews Meets Requirements **BotPenguin** 8.4 8.421 **Chatbot Builder AI** 9.9 9.935 Ease of Use **BotPenguin** 9.0 9.021 **Chatbot Builder AI** 9.8 9.841 Ease of Setup **BotPenguin** 8.6 8.614 **Chatbot Builder AI** 9.6 9.636 Ease of Admin **BotPenguin** 9.5 9.513 **Chatbot Builder AI** 9.9 9.924 Quality of Support **BotPenguin** 8.6 8.621 **Chatbot Builder AI** 10.0 10.035 Has the product been a good partner in doing business? **BotPenguin** 9.7 9.713 **Chatbot Builder AI** 10.0 10.024 Product Direction (% positive) **BotPenguin** 9.4 9.420 **Chatbot Builder AI** 10.0 10.036 **Features** ratings from reviews Chatbots 8.4 18 9.8 36 User Insights **Reviewers' Company Size** Small-Business(50 or fewer emp.) 70.4% Mid-Market(51-1000 emp.) 29.6% Enterprise(\> 1000 emp.) 0% Small-Business(50 or fewer emp.) 70.4% Mid-Market(51-1000 emp.) 29.6% Enterprise(\> 1000 emp.) 0% Small-Business(50 or fewer emp.) 98.1% Mid-Market(51-1000 emp.) 1.9% Enterprise(\> 1000 emp.) 0% Small-Business(50 or fewer emp.) 98.1% Mid-Market(51-1000 emp.) 1.9% Enterprise(\> 1000 emp.) 0% **Reviewers' Industry** [![BotPenguin](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_09f558f9c1b5d75ea4861badcfabccdb/botpenguin.png "BotPenguin")](https://www.g2.com/products/botpenguin/reviews) BotPenguin Marketing and Advertising 12.0% Information Technology and Services 12.0% Education Management 12.0% Retail 8.0% Consumer Services 8.0% Other 48.0% [![Chatbot Builder AI](https://images.g2crowd.com/uploads/product/hd_favicon/a6d32a3c5dcb2f8ba8935a04b7160836/chatbot-builder-ai.svg "Chatbot Builder AI")](https://www.g2.com/products/chatbot-builder-ai/reviews) Chatbot Builder AI Marketing and Advertising 42.3% Consulting 11.5% Computer Software 5.8% Information Technology and Services 5.8% Automotive 3.8% Other 30.8% Alternatives **BotPenguin Alternatives** ![Botpress](https://images.g2crowd.com/uploads/product/hd_favicon/b0bcdaac035b8ee31609366c73c04498/botpress.svg "Botpress") [ Botpress ](/products/botpress/reviews) ![Tidio](https://images.g2crowd.com/uploads/product/hd_favicon/5a3c39079f10e3e53bd18da51a13870e/tidio.svg "Tidio") [ Tidio ](/products/tidio/reviews) ![Drift](https://images.g2crowd.com/uploads/product/hd_favicon/0dde34d086fccc39e604a4d17950cdb2/drift.svg "Drift") [ Drift ](/products/drift/reviews) ![Birdeye](https://images.g2crowd.com/uploads/product/hd_favicon/514fe0a03abf96030f2ff069dc84ec93/birdeye.svg "Birdeye") [ Birdeye ](/products/birdeye/reviews) **Chatbot Builder AI Alternatives** ![Botpress](https://images.g2crowd.com/uploads/product/hd_favicon/b0bcdaac035b8ee31609366c73c04498/botpress.svg "Botpress") [ Botpress ](/products/botpress/reviews) ![Qualified](https://images.g2crowd.com/uploads/product/hd_favicon/1552675057/qualified.svg "Qualified") [ Qualified ](/products/qualified/reviews) ![Drift](https://images.g2crowd.com/uploads/product/hd_favicon/0dde34d086fccc39e604a4d17950cdb2/drift.svg "Drift") [ Drift ](/products/drift/reviews) ![Tidio](https://images.g2crowd.com/uploads/product/hd_favicon/5a3c39079f10e3e53bd18da51a13870e/tidio.svg "Tidio") [ Tidio ](/products/tidio/reviews) ## BotPenguin vs Chatbot Builder AI When assessing the two solutions, reviewers found Chatbot Builder AI easier to use, set up, and administer. Reviewers also preferred doing business with Chatbot Builder AI overall. - Reviewers felt that Chatbot Builder AI meets the needs of their business better than BotPenguin. - When comparing quality of ongoing product support, reviewers felt that Chatbot Builder AI is the preferred option. - For feature updates and roadmaps, our reviewers preferred the direction of Chatbot Builder AI over BotPenguin.