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At a Glance
Botpress
Botpress
Star Rating
(440)4.5 out of 5
Market Segments
Small-Business (77.5% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Free Per Month
Free Trial is available
Browse all 4 pricing plans
Chatbot Builder AI
Chatbot Builder AI
Star Rating
(53)5.0 out of 5
Market Segments
Small-Business (98.1% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Free
Browse all 5 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that Botpress has a solid Conversation Editor with an 8.4 rating, allowing for effective customization of chat flows, while Chatbot Builder AI excels with a 9.8 rating in the same area, indicating a more user-friendly and intuitive interface for building conversations.
  • Reviewers mention that Botpress offers decent Integration capabilities with an 8.4 rating, but Chatbot Builder AI shines with a 9.9 rating, highlighting its extensive integration options that facilitate seamless connectivity with various platforms.
  • G2 users note that Botpress has a Quality of Support rating of 8.1, which some find lacking, whereas Chatbot Builder AI boasts a perfect score of 10.0, suggesting that users receive exceptional support and assistance when needed.
  • Users on G2 report that Botpress's Natural Language Understanding (NLU) is rated at 8.3, which is satisfactory, but Chatbot Builder AI's NLU capabilities are rated higher at 9.9, indicating a more advanced understanding of user intents and better handling of complex queries.
  • Reviewers mention that while Botpress has a Route To Human feature rated at 7.7, Chatbot Builder AI excels with a perfect score of 10.0, emphasizing its superior ability to seamlessly transition users to human agents when necessary.
  • Users say that Botpress's Generative AI Text Generation is rated at 8.2, which is decent, but Chatbot Builder AI significantly outperforms with a 9.9 rating, showcasing its advanced capabilities in generating contextually relevant and engaging text responses.
Pricing
Entry-Level Pricing
Botpress
Pay-as-you-go
Free
Per Month
Browse all 4 pricing plans
Chatbot Builder AI
Free Sandbox: Experience the Power of AI Chatbots
Free
Browse all 5 pricing plans
Free Trial
Botpress
Free Trial is available
Chatbot Builder AI
Free Trial is available
Ratings
Meets Requirements
8.4
335
9.9
35
Ease of Use
8.4
343
9.8
41
Ease of Setup
8.5
248
9.6
36
Ease of Admin
8.5
198
9.9
24
Quality of Support
8.0
289
10.0
35
Has the product been a good partner in doing business?
8.5
187
10.0
24
Product Direction (% positive)
9.5
342
10.0
36
Features by Category
Conversational MarketingHide 21 FeaturesShow 21 Features
8.0
79
Not enough data
Messenger
8.3
61
Not enough data
8.6
64
Not enough data
7.9
61
Not enough data
8.5
62
Not enough data
Channels
7.8
59
Not enough data
8.8
62
Not enough data
7.1
57
Not enough data
6.6
56
Not enough data
7.7
55
Not enough data
Customers
8.0
58
Not enough data
8.0
57
Not enough data
8.0
58
Not enough data
8.7
58
Not enough data
8.2
54
Not enough data
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Responses
8.5
201
9.9
35
8.2
197
9.8
35
7.6
195
10.0
35
8.1
194
9.8
35
7.8
188
9.7
35
Platform
7.9
193
9.8
35
8.2
198
9.9
35
8.0
197
9.7
35
7.8
192
9.6
35
7.2
188
9.6
34
8.0
192
9.8
35
8.2
193
9.8
35
Generative AI
8.3
145
9.9
33
8.2
141
9.6
33
7.6
153
Not enough data
Generative AI
8.4
134
Not enough data
8.2
131
Not enough data
Agentic AI - Bot Platforms
7.7
8
Not enough data
7.5
8
Not enough data
7.3
8
Not enough data
6.5
8
Not enough data
7.5
8
Not enough data
7.1
8
Not enough data
7.9
8
Not enough data
8.0
131
Not enough data
Generative AI
8.3
102
Not enough data
Self-Service Experience
8.0
116
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.2
113
Not enough data
8.0
112
Not enough data
Self-Service Platform
7.8
113
Not enough data
8.6
115
Not enough data
8.7
114
Not enough data
8.3
113
Not enough data
Agentic AI - Customer Self-Service
8.3
13
Not enough data
7.7
14
Not enough data
8.0
14
Not enough data
7.6
14
Not enough data
8.0
14
Not enough data
7.7
14
Not enough data
8.5
13
Not enough data
Generative AI InfrastructureHide 14 FeaturesShow 14 Features
8.2
36
Not enough data
Scalability and Performance - Generative AI Infrastructure
8.3
29
Not enough data
8.2
29
Not enough data
8.2
29
Not enough data
Cost and Efficiency - Generative AI Infrastructure
8.0
30
Not enough data
8.2
30
Not enough data
8.5
24
Not enough data
Integration and Extensibility - Generative AI Infrastructure
8.0
29
Not enough data
8.3
28
Not enough data
8.4
29
Not enough data
Security and Compliance - Generative AI Infrastructure
8.3
28
Not enough data
8.2
29
Not enough data
7.8
23
Not enough data
Usability and Support - Generative AI Infrastructure
8.0
28
Not enough data
8.3
28
Not enough data
Large Language Model Operationalization (LLMOps)Hide 15 FeaturesShow 15 Features
7.7
12
Not enough data
Prompt Engineering - Large Language Model Operationalization (LLMOps)
8.8
8
Not enough data
7.7
8
Not enough data
Inference Optimization - Large Language Model Operationalization (LLMOps)
7.3
8
Not enough data
Model Garden - Large Language Model Operationalization (LLMOps)
7.3
8
Not enough data
Custom Training - Large Language Model Operationalization (LLMOps)
6.9
8
Not enough data
Application Development - Large Language Model Operationalization (LLMOps)
6.3
8
Not enough data
Model Deployment - Large Language Model Operationalization (LLMOps)
9.0
8
Not enough data
7.9
8
Not enough data
Guardrails - Large Language Model Operationalization (LLMOps)
8.1
8
Not enough data
6.7
8
Not enough data
Model Monitoring - Large Language Model Operationalization (LLMOps)
Feature Not Available
Not enough data
7.9
8
Not enough data
Security - Large Language Model Operationalization (LLMOps)
Feature Not Available
Not enough data
8.3
8
Not enough data
Gateways & Routers - Large Language Model Operationalization (LLMOps)
8.1
8
Not enough data
7.6
50
Not enough data
Customization - AI Agent Builders
7.8
31
Not enough data
7.4
30
Not enough data
7.5
31
Not enough data
Functionality - AI Agent Builders
7.4
29
Not enough data
8.1
29
Not enough data
7.7
30
Not enough data
7.2
29
Not enough data
Data and Analytics - AI Agent Builders
7.3
31
Not enough data
7.8
31
Not enough data
8.1
31
Not enough data
Integration - AI Agent Builders
8.0
31
Not enough data
7.5
31
Not enough data
7.4
31
Not enough data
7.2
30
Not enough data
Not enough data
Not enough data
Workflow Design & Integration - AI Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance Optimization & Analytics - AI Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Governance & Compliance Controls - AI Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Botpress
Botpress
Chatbot Builder AI
Chatbot Builder AI
Botpress and Chatbot Builder AI are categorized as Chatbots
Reviews
Reviewers' Company Size
Botpress
Botpress
Small-Business(50 or fewer emp.)
77.5%
Mid-Market(51-1000 emp.)
15.8%
Enterprise(> 1000 emp.)
6.8%
Chatbot Builder AI
Chatbot Builder AI
Small-Business(50 or fewer emp.)
98.1%
Mid-Market(51-1000 emp.)
1.9%
Enterprise(> 1000 emp.)
0%
Reviewers' Industry
Botpress
Botpress
Information Technology and Services
15.3%
Computer Software
9.9%
Marketing and Advertising
9.6%
Consulting
6.5%
Higher Education
3.7%
Other
55.1%
Chatbot Builder AI
Chatbot Builder AI
Marketing and Advertising
42.3%
Consulting
11.5%
Information Technology and Services
5.8%
Computer Software
5.8%
Medical Practice
3.8%
Other
30.8%
Alternatives
Botpress
Botpress Alternatives
Drift
Drift
Add Drift
Voiceflow
Voiceflow
Add Voiceflow
Fin by Intercom
Fin by Intercom
Add Fin by Intercom
Tidio
Tidio
Add Tidio
Chatbot Builder AI
Chatbot Builder AI Alternatives
Tidio
Tidio
Add Tidio
Qualified
Qualified
Add Qualified
Drift
Drift
Add Drift
Appy Pie
Appy Pie
Add Appy Pie
Discussions
Botpress
Botpress Discussions
Is Botpress open source?
3 Comments
Muhammad Naveed, D.
MD
Ye, Botpress is an open source platform. It helps developers to create and manage chatbots for various applications both on the cloud and localhost studioRead more
How do you use Botpress?
2 Comments
Muhammad Naveed, D.
MD
I use bot press on the cloud platform for designing chatbots it's an amazing tool to develop GUI-based chatbots and integrate with other websites. Read more
Is Botpress good?
2 Comments
KK
Yes Botpress is very good and provides all the required featuresRead more
Chatbot Builder AI
Chatbot Builder AI Discussions
Monty the Mongoose crying
Chatbot Builder AI has no discussions with answers