System could be designed a bit more user friendly. Since Certent acquired EASi, the color scheme changed on the site, but I didn't see much functionality added to the site to improve user experience. The system operates largely as it has from the time we implemented many years ago. One functionality Certent does not have yet is the ability to indicate individuals as 162m (ineligible for compensation expense deduction on corporate tax return that would remove any DTA from being calculated). This requires us to run manual reports on a monthly basis in order to ensure we are posting accurate DTAs on awards granted to individuals who are designated as 162m. We do grants on an annual cycle, so this isn't extremely burdensome, but definitely adds an extra step in the process.
One more thing I wish the system would improve on is their reports. They added in the past year or so the ability to customize reports, including column headings, which is useful. The vast majority of their reports contain a significant amount of columns, which isn't always a bad thing because the data you are looking for is generally there. However, there are many instances where we have to hide a ton of columns or rework the reports to show only the information we need while making it user-friendly for another to review. Review collected by and hosted on G2.com.