--- title: Cegid Retail Store Excellence Reviews meta\_title: 'Cegid Retail Store Excellence Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 32 reviews by the users' company size, role or industry to find out how Cegid Retail Store Excellence works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 32 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Consumer Goods Software url: https://www.g2.com/categories/consumer-goods-software --- ### Cegid Retail Store Excellence Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users value the **ease of use** of Cegid Retail Store Excellence, finding it simple and efficient for daily tasks. [(11 mentions)](https://www.g2.com/products/cegid-retail-store-excellence/reviews?filters%5Bsentiment_snippet%5D=1650894&qs=pros-and-cons#reviews) Users find the **easy access** of Cegid Retail Store Excellence essential for effective store management and team communication. [(3 mentions)](https://www.g2.com/products/cegid-retail-store-excellence/reviews?filters%5Bsentiment_snippet%5D=1981683&qs=pros-and-cons#reviews) Users find the **user-friendly interface** of Cegid Retail Store Excellence to be well-organized and easy to navigate. [(3 mentions)](https://www.g2.com/products/cegid-retail-store-excellence/reviews?filters%5Bsentiment_snippet%5D=2004884&qs=pros-and-cons#reviews) Users enjoy the **connected experience** of Cegid Retail Store Excellence, appreciating its comprehensive task management and communication features. [(2 mentions)](https://www.g2.com/products/cegid-retail-store-excellence/reviews?filters%5Bsentiment_snippet%5D=1651001&qs=pros-and-cons#reviews) Users appreciate the **strong team collaboration features** of Cegid Retail Store Excellence, enhancing connectivity and efficiency. [(2 mentions)](https://www.g2.com/products/cegid-retail-store-excellence/reviews?filters%5Bsentiment_snippet%5D=1650750&qs=pros-and-cons#reviews) Users often face **app glitches** that disrupt functionality, including crashes and formatting difficulties. [(2 mentions)](https://www.g2.com/products/cegid-retail-store-excellence/reviews?filters%5Bsentiment_snippet%5D=2004881&qs=pros-and-cons#reviews) Users struggle with **formatting limitations** in Cegid Retail Store Excellence, finding text and imagery integration challenging. [(1 mentions)](https://www.g2.com/products/cegid-retail-store-excellence/reviews?filters%5Bsentiment_snippet%5D=2028332&qs=pros-and-cons#reviews) Users desire **more features** in the newsfeed element of Cegid Retail Store Excellence for enhanced functionality. [(1 mentions)](https://www.g2.com/products/cegid-retail-store-excellence/reviews?filters%5Bsentiment_snippet%5D=1651040&qs=pros-and-cons#reviews) Users desire **more flexibility** in user roles, as current limitations hinder effective task management in Cegid. [(1 mentions)](https://www.g2.com/products/cegid-retail-store-excellence/reviews?filters%5Bsentiment_snippet%5D=1651062&qs=pros-and-cons#reviews) Users find the **navigation difficult** , describing layout and facing as confusing and too spread out. [(1 mentions)](https://www.g2.com/products/cegid-retail-store-excellence/reviews?filters%5Bsentiment_snippet%5D=2004877&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Cegid Retail Store Excellence ##### 1. Ease of Use Users value the **ease of use** of Cegid Retail Store Excellence, finding it simple and efficient for daily tasks. [ See 11 mentions ](https://www.g2.com/products/cegid-retail-store-excellence/reviews?filters%5Bsentiment_snippet%5D=1650894&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "It is wonderful platform for Store managers" What do you like about Cegid Retail Store Excellence? Its simple and much easy to implement thanks to the man behind JS Jasmin S. Enterprise (\> 1000 emp.) 4.0/5 "Stor-IQ Review" What do you like about Cegid Retail Store Excellence? What I like most about Stor-IQ is that the interface for management is quite straightforward. I like how we can create different groups and channels/t ##### 2. Easy Access Users find the **easy access** of Cegid Retail Store Excellence essential for effective store management and team communication. [ See 3 mentions ](https://www.g2.com/products/cegid-retail-store-excellence/reviews?filters%5Bsentiment_snippet%5D=1981683&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 4.5/5 "Easy to use" What do you like about Cegid Retail Store Excellence? Easy to keep track of everything in the store ![Kushbo T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kushbo T.") KT Kushbo T. Enterprise (\> 1000 emp.) 5.0/5 "Execellence" What do you like about Cegid Retail Store Excellence? To be very Honest, I feel the with Cegid Retail Store Excellence the stores feel connected. Task management , newsfeed , home page , checklists , depa ##### 3. User Interface Users find the **user-friendly interface** of Cegid Retail Store Excellence to be well-organized and easy to navigate. [ See 3 mentions ](https://www.g2.com/products/cegid-retail-store-excellence/reviews?filters%5Bsentiment_snippet%5D=2004884&qs=pros-and-cons#reviews) See Related User Reviews ![Matthew L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matthew L.") ML Matthew L. Enterprise (\> 1000 emp.) 4.0/5 "StoreIQ" What do you like about Cegid Retail Store Excellence? StoreIQ is very simplistic to use and is adapted for user comfort. Rest assured that cegrid is still STOREIQ and maintains its use and ease for those ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 3.5/5 "It's a system" What do you like about Cegid Retail Store Excellence? Everything is nicely laid out. Well organised and easy to restart if you have any issues. ##### 4. Features Users enjoy the **connected experience** of Cegid Retail Store Excellence, appreciating its comprehensive task management and communication features. [ See 2 mentions ](https://www.g2.com/products/cegid-retail-store-excellence/reviews?filters%5Bsentiment_snippet%5D=1651001&qs=pros-and-cons#reviews) See Related User Reviews JS Jasmin S. Enterprise (\> 1000 emp.) 4.0/5 "Stor-IQ Review" What do you like about Cegid Retail Store Excellence? What I like most about Stor-IQ is that the interface for management is quite straightforward. I like how we can create different groups and channels/t ![Kushbo T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kushbo T.") KT Kushbo T. Enterprise (\> 1000 emp.) 5.0/5 "Execellence" What do you like about Cegid Retail Store Excellence? To be very Honest, I feel the with Cegid Retail Store Excellence the stores feel connected. Task management , newsfeed , home page , checklists , depa ##### 5. Team Collaboration Users appreciate the **strong team collaboration features** of Cegid Retail Store Excellence, enhancing connectivity and efficiency. [ See 2 mentions ](https://www.g2.com/products/cegid-retail-store-excellence/reviews?filters%5Bsentiment_snippet%5D=1650750&qs=pros-and-cons#reviews) See Related User Reviews JS Jasmin S. Enterprise (\> 1000 emp.) 4.0/5 "Stor-IQ Review" What do you like about Cegid Retail Store Excellence? What I like most about Stor-IQ is that the interface for management is quite straightforward. I like how we can create different groups and channels/t ![Kushbo T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kushbo T.") KT Kushbo T. Enterprise (\> 1000 emp.) 5.0/5 "Execellence" What do you like about Cegid Retail Store Excellence? To be very Honest, I feel the with Cegid Retail Store Excellence the stores feel connected. Task management , newsfeed , home page , checklists , depa ### 5 Cons or Disadvantages of Cegid Retail Store Excellence ##### 1. App Glitches Users often face **app glitches** that disrupt functionality, including crashes and formatting difficulties. [ See 2 mentions ](https://www.g2.com/products/cegid-retail-store-excellence/reviews?filters%5Bsentiment_snippet%5D=2004881&qs=pros-and-cons#reviews) See Related User Reviews JS Jasmin S. Enterprise (\> 1000 emp.) 4.0/5 "Stor-IQ Review" What do you dislike about Cegid Retail Store Excellence? I think that sometimes the platform can be glitchy/it can be difficult to format text and writing. I wish we could embed imagery more seamlessly. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 3.5/5 "It's a system" What do you dislike about Cegid Retail Store Excellence? Million buttons. Crashes regularly. Rarely updated ##### 2. Formatting Limitations Users struggle with **formatting limitations** in Cegid Retail Store Excellence, finding text and imagery integration challenging. [ See 1 mentions ](https://www.g2.com/products/cegid-retail-store-excellence/reviews?filters%5Bsentiment_snippet%5D=2028332&qs=pros-and-cons#reviews) See Related User Reviews JS Jasmin S. Enterprise (\> 1000 emp.) 4.0/5 "Stor-IQ Review" What do you dislike about Cegid Retail Store Excellence? I think that sometimes the platform can be glitchy/it can be difficult to format text and writing. I wish we could embed imagery more seamlessly. ##### 3. Limited Features Users desire **more features** in the newsfeed element of Cegid Retail Store Excellence for enhanced functionality. [ See 1 mentions ](https://www.g2.com/products/cegid-retail-store-excellence/reviews?filters%5Bsentiment_snippet%5D=1651040&qs=pros-and-cons#reviews) See Related User Reviews ![Jessica L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jessica L.") JL Jessica L. Mid-Market (51-1000 emp.) 5.0/5 "The account management team are quick to respond to any queries, plus share new updates and features" What do you dislike about Cegid Retail Store Excellence? We would like the newsfeed element to have more features. ##### 4. Limited Flexibility Users desire **more flexibility** in user roles, as current limitations hinder effective task management in Cegid. [ See 1 mentions ](https://www.g2.com/products/cegid-retail-store-excellence/reviews?filters%5Bsentiment_snippet%5D=1651062&qs=pros-and-cons#reviews) See Related User Reviews SH SO H. Enterprise (\> 1000 emp.) 5.0/5 "Perfect communication and task management tool for retailers" What do you dislike about Cegid Retail Store Excellence? For our goal of improving task management and communication in our stores, we are in good hands with Cegid. What we would do differently would be t ##### 5. Navigation Difficulties Users find the **navigation difficult** , describing layout and facing as confusing and too spread out. [ See 1 mentions ](https://www.g2.com/products/cegid-retail-store-excellence/reviews?filters%5Bsentiment_snippet%5D=2004877&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 3.5/5 "great customer support system" What do you dislike about Cegid Retail Store Excellence? layout and facing can be confusing and too spread out BC Bailey C. Retail Operations Coordinator Mid-Market (51-1000 emp.) 10/21/2025 "Crew Clothing Company - G2 Review" 4.5/5 What do you like best about Cegid Retail Store Excellence? What we like best about Cegid Retail Store Excellence is how intuitive and reliable it is for our store and head office teams. We’ve used it for a long time, and it continues to deliver strong performance with a great balance of features that support daily retail operations. The platform is easy to use, integrates well with our other systems, and provides excellent visibility across all our stores. Customer support has always been responsive and helpful, making it a dependable tool we rely on every day. We use this product daily as was easily implemented across our estate where store managers at all levels are able to engage with it. Review collected by and hosted on G2.com. What do you dislike about Cegid Retail Store Excellence? There’s very little to dislike, but at times the system can feel a bit rigid when it comes to customising certain features or reports to fit our specific operational needs. We are excited to see the improvements also made the customisation of notifications both within the platform and via email. Review collected by and hosted on G2.com. What problems is Cegid Retail Store Excellence solving and how is that benefiting you? Cegid Retail Store Excellence helps us centralise communication, task management, and store compliance across multiple brands. It ensures our stores stay aligned with head office directives, deadlines, and brand standards. This consistency has improved execution, reduced manual follow-up, and given us better visibility into store performance, ultimately driving efficiency and accountability throughout our retail network. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: G2 invite on behalf of seller ![STEVEN L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "STEVEN L.") SL STEVEN L. Retail Area Manager 2/13/2026 "Empowers Task Management, Needs Better Reporting" 5/5 What do you like best about Cegid Retail Store Excellence? I love using Cegid Retail Store Excellence because it gives me, as an area manager, the ability to see what my team is doing and when they're doing it, prioritizing their workload and ensuring that tasks are completed in a timely manner. Review collected by and hosted on G2.com. What do you dislike about Cegid Retail Store Excellence? The reporting used to work a lot better for me. I think since the upgrade, the reporting isn't as good, and I'd love to see that be adapted to what we were used to using before. Review collected by and hosted on G2.com. What problems is Cegid Retail Store Excellence solving and how is that benefiting you? I use Cegid Retail Store Excellence to communicate tasks and time-sensitive information, set deadlines, and track team activities, helping me prioritize workloads and ensure tasks are completed promptly as an area manager. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller KB Kieta B. 11/14/2025 "Effortless Staff Management, User-Friendly Interface" 5/5 What do you like best about Cegid Retail Store Excellence? I appreciate Cegid Retail Store Excellence for its ability to effectively manage staff numbers and qualifications all in one place, which simplifies the organization process and enhances administrative efficiency. The tool is incredibly easy to use, which makes it straightforward to navigate and quick to complete tasks, saving valuable time. I found the initial setup to be remarkably smooth and hassle-free, allowing for an immediate start without any difficulties. Additionally, my experience with the tool has been so positive that I would enthusiastically recommend it to others, confidently giving it a perfect 10 out of 10 for recommendation. Review collected by and hosted on G2.com. What do you dislike about Cegid Retail Store Excellence? I dislike how Cegid Retail Store Excellence times out quickly, which can disrupt workflow and requires frequent re-authentication. Review collected by and hosted on G2.com. What problems is Cegid Retail Store Excellence solving and how is that benefiting you? I use Cegid Retail Store Excellence to manage staff numbers and qualifications. It keeps everything in one place, is easy to use, and the initial setup was very easy. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Chloe H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chloe H.") CH Chloe H. 11/14/2025 "Effortless Navigation, Centralized Management" 5/5 What do you like best about Cegid Retail Store Excellence? I find Cegid Retail Store Excellence to be an excellent tool for managing daily numbers and recording compliance checks efficiently. The feature I like the most is its ease of use and navigation, which streamlines my workflow effortlessly. The software keeps all necessary information consolidated in one place and easily accessible, making my daily tasks much more manageable. Additionally, the initial setup process was really easy, allowing for quick integration into my routine without any complications. Overall, everything about the software works well, providing a seamless user experience. Review collected by and hosted on G2.com. What do you dislike about Cegid Retail Store Excellence? Nothing Review collected by and hosted on G2.com. What problems is Cegid Retail Store Excellence solving and how is that benefiting you? I find Cegid Retail Store Excellence keeps everything accessible in one place, simplifying compliance checks and daily tasks with easy navigation. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") AR Verified User in Retail Mid-Market (51-1000 emp.) 2/13/2026 "Powerful Compliance Auditing for Checklists and Tasks" 4/5 What do you like best about Cegid Retail Store Excellence? Allows us to see and audit compliance for checklists and tasks Review collected by and hosted on G2.com. What do you dislike about Cegid Retail Store Excellence? Navigating the platform takes practice and can be sticky Review collected by and hosted on G2.com. What problems is Cegid Retail Store Excellence solving and how is that benefiting you? Being able to see all stores on the platform at once Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller EG Emma G. Area director Enterprise (\> 1000 emp.) 11/14/2025 "Effortless and User-Friendly for the Whole Team" 5/5 What do you like best about Cegid Retail Store Excellence? Easy to use and simple for all colleagues Review collected by and hosted on G2.com. What do you dislike about Cegid Retail Store Excellence? Session times not long enough. Need more time on them Review collected by and hosted on G2.com. What problems is Cegid Retail Store Excellence solving and how is that benefiting you? Keep up to date with compliance with all of the centres Review collected by and hosted on G2.com. Show More Validated ReviewerSource: G2 invite on behalf of seller ![Chloe M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chloe M.") CM Chloe M. Centre Director Enterprise (\> 1000 emp.) 11/14/2025 "Effortless Navigation and User-Friendly Design" 5/5 What do you like best about Cegid Retail Store Excellence? Very easy to use and navigate between areas Review collected by and hosted on G2.com. What do you dislike about Cegid Retail Store Excellence? Nothing to dislike about it at the moment Review collected by and hosted on G2.com. What problems is Cegid Retail Store Excellence solving and how is that benefiting you? Very easy to track numbers and work on tasks Review collected by and hosted on G2.com. Show More Validated ReviewerSource: G2 invite on behalf of seller ![Niamh M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Niamh M.") NM Niamh M. Assistant Center Director Small-Business (50 or fewer emp.) 11/15/2025 "Essential for Quality and Compliance Support" 5/5 What do you like best about Cegid Retail Store Excellence? To support my centre in quality and compliance Review collected by and hosted on G2.com. What do you dislike about Cegid Retail Store Excellence? I forget to use it at busy periods of the day Review collected by and hosted on G2.com. What problems is Cegid Retail Store Excellence solving and how is that benefiting you? Supporting me with my role Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Education Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Education Management") UE Verified User in Education Management Enterprise (\> 1000 emp.) 11/14/2025 "Effortless and Helpful Reminders with StorIq" 4.5/5 What do you like best about Cegid Retail Store Excellence? I love that StorIq is easy to use and helpful in reminding you to check the nursery Review collected by and hosted on G2.com. What do you dislike about Cegid Retail Store Excellence? Sometimes, it can be a little lagging in terms of auto fill Review collected by and hosted on G2.com. What problems is Cegid Retail Store Excellence solving and how is that benefiting you? Ensure I take the time out of the office to fill in my daily numbers Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller JS Jasmin S. Retail Operations Coordinator Enterprise (\> 1000 emp.) 2/20/2025 "Stor-IQ Review" 4/5 What do you like best about Cegid Retail Store Excellence? What I like most about Stor-IQ is that the interface for management is quite straightforward. I like how we can create different groups and channels/types of communications. There is a good amount of features that can be used/but I think that we need a more detailed demonstration of certain features to understand and utilise their full capabilities. Review collected by and hosted on G2.com. What do you dislike about Cegid Retail Store Excellence? I think that sometimes the platform can be glitchy/it can be difficult to format text and writing. I wish we could embed imagery more seamlessly. Review collected by and hosted on G2.com. What problems is Cegid Retail Store Excellence solving and how is that benefiting you? It enables us to send out communications regarding tasks and promotions within our retail network. Review collected by and hosted on G2.com. 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