Having handled billing for some time, this reviewer finds that the product simplifies the process with effective reporting and excellent customer service. They mention, though, that it took a while to navigate the numerous reports and would like additional filtering options.
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CCN Health is hands down one of the best partners we work with. Their deployment speed is unreal, they move faster than teams twice their size and never cut corners doing it. What really sets them apart is how thoughtful and intentional they are about every integration detail. Their team is incredibly responsive, always engaged, and genuinely invested in making the partnership work. You never feel like just another vendor on their list, they treat every relationship like it matters. Customer service isn't just a department at CCN Health, it's baked into their DNA. Review collected by and hosted on G2.com.
Nothing comes to mind. Every interaction has been smooth, professional, and productive. Review collected by and hosted on G2.com.
The workflows are the best part. Our RPM program basically runs itself: readings come in, alerts surface the patients who need attention, and the documentation for billing is ready when we need it. And the customer service is incredible. Real people who know our account, respond fast, and always follow through. Review collected by and hosted on G2.com.
Very little. It took a short time for our staff to learn the full feature set, and I would welcome a few more reporting options. Review collected by and hosted on G2.com.
Everything about our RPM program got easier with CCN Health. The devices arrive ready to use, patients find them simple, readings show up reliably, and the platform keeps our whole program organized. The team behind it is just as impressive: responsive, knowledgeable, and genuinely invested in our success. Review collected by and hosted on G2.com.
Honestly not much. There are so many features that it took us a little while to take advantage of everything the platform offers. Review collected by and hosted on G2.com.
They are always available to answer questions and make changes/additions to their platform to meet customers needs. Review collected by and hosted on G2.com.
Hard to find much. As the platform grows quickly there is always something new to keep up with, but their team communicates changes well. Review collected by and hosted on G2.com.
It runs our remote monitoring program end to end inside PointClickCare: devices, readings, alerts, and the documentation we need for billing. Our nurses save time every shift, and whenever we have a question the support team resolves it right away. It has made the whole program feel effortless. Review collected by and hosted on G2.com.
Third-party vendors are harder to incorporate into workflows; however, they feel like just another member of the team! Review collected by and hosted on G2.com.
Pricing provided by CCN Health.