CaseCracker Onyx Reviews & Product Details

CaseCracker was designed specifically for recording and managing investigative interviews. Investigators can review a large number of interviews in a user-friendly and intuitive manner. With the easiest-to-use interface on the market, CaseCracker offers recording solutions to meet a variety of requirements for federal, state and local law enforcement agencies.

Seller

CaseCracker

Discussions

CaseCracker Onyx Community

Languages Supported

English

Overview by

Corinne Oertel

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DS

Douglas S.

Enterprise Product Specialist

Information Technology and Services

Enterprise (> 1000 emp.)

11/1/2018

Business partner of the seller or seller's competitor, not included in G2 scores.

"CaseCracker Onyx - The Next Generation Interview Room Standard you will want."

5/5

What do you like best about CaseCracker Onyx?

CaseCracker Onyx is an IP based audio/video recording system, which provides High Definition Video and Audio. The best thing about this product is the ease of use. The system starts/stops with the push of a switch and provides feedback to let the user know the system is working. The system is extremely flexible to allow multiple video camera inputs and audio inputs. There are so many great things about the system, it is hard to pick just one. Review collected by and hosted on G2.com.

What do you dislike about CaseCracker Onyx?

The system is not currently linked with a Digital Evidence Management System (DEMS). However, I know the company is working with several DEMS Manufactures and it will be completed soon. In addition, the system exports in an MP4 Format and pretty much every DEMS can import. Review collected by and hosted on G2.com.

Recommendations to others considering CaseCracker Onyx:

Contact CaseCracker Sales Team and they will provide you with exceptional information and portable equipment for you to test and evaluate. Every Implementation is different with different prices. The questions below, do not directly answer the questions of cost and ROI. Contact CaseCracker to get the best answers on price and ROI. Review collected by and hosted on G2.com.

What problems is CaseCracker Onyx solving and how is that benefiting you?

An easily configurable IP Interview System, with several form factors to meet the needs of many customers. Review collected by and hosted on G2.com.

TP

Tom P.

Administrative Division Chief

Mid-Market (51-1000 emp.)

11/20/2018

"Implemented CaseCracker system to support criminal investigations"

4.5/5

What do you like best about CaseCracker Onyx?

CaseCracker system functionality from a user perspective works very well. Additionally, from an IT perspective the implementation was seamless and straightforward. Review collected by and hosted on G2.com.

What do you dislike about CaseCracker Onyx?

Currently, there is no cloud option for archiving audio/video, but speaking with company staff, this functionality is being considered in the future. Review collected by and hosted on G2.com.

Recommendations to others considering CaseCracker Onyx:

Strongly encourage site visits to other CaseCracker system users and speak to staff Review collected by and hosted on G2.com.

What problems is CaseCracker Onyx solving and how is that benefiting you?

CaseCracker provides a reliable platform to record audio and video in support of criminal investigations involving suspects, victims and witnesses. The system also supports internal affairs investigations in regards to investigating external complaints from the public and internal complaints from staff. Review collected by and hosted on G2.com.

DZ

David Z.

Enterprise (> 1000 emp.)

3/6/2018

"CaseCracker Mobile and Fixed Interview Recording Solution"

5/5

What do you like best about CaseCracker Onyx?

Experience with law enforcement organizations and the product is geared toward not losing that critical recorded testimony. Organizationally we have used both the mobile CaseCracker solution and the fixed system on interview rooms and out of thousands of interviews have not lost a single interview due to technical difficulties. Further, the Agents absolutely love it as it is easy to use and reliable. The tabbing feature makes it easy to tab significant points in the interview for presentation and testimonial purposes. The mobile CaseCrackers have been used in some tough environments and hold up very well to all conditions. Review collected by and hosted on G2.com.

What do you dislike about CaseCracker Onyx?

Can't say that I dislike anything - from responsiveness in sales, installation and service we have received excellent service. Review collected by and hosted on G2.com.

Recommendations to others considering CaseCracker Onyx:

We have been using CaseCracker video recording solutions and have not lost a case in court due to any issues with the quality or manipulation of the video. For us this is a critical aspect. Review collected by and hosted on G2.com.

What problems is CaseCracker Onyx solving and how is that benefiting you?

All interviews are digitally recorded and saved. Our storage of these interviews is extensive. The nice thing about the program is that you can save the interview on a DVD and share it with an attorney for instance and they can watch it without having to load any special software. Review collected by and hosted on G2.com.