I really like how organized everything is, and how much I’m able to customize. Review collected by and hosted on G2.com.
On occasion, things can move a bit slowly when it comes to searching. Review collected by and hosted on G2.com.
It can keep a large database and keeps everything organized. They have good customer support so if you have an issue, they try to fix it right away. I use Prevail every day. Review collected by and hosted on G2.com.
It seems hard to use because of the way it looks, but it is easy once you learn it. Review collected by and hosted on G2.com.
I like being able to add in sticky notes and that everything is available to my team that have access to each file. Review collected by and hosted on G2.com.
That there seem to be frequent slowness and Prevail lagging or freezing for a good bit. Review collected by and hosted on G2.com.
What I like about Prevail is the feature of sticky notes. This feature helps when you have something important on the file that may get missed in the notes. The sticky note pops up as soon as you open that file and you can put muliple ones with different notes. Review collected by and hosted on G2.com.
We have a hard time getting our other system to integrate properly with Prevail at times. Sometimes it will not go through and sometimes it will create multiples of the same lead. Review collected by and hosted on G2.com.
I used Prevail for two years working at my job before they switched over to another online-based platform and I enjoyed working with Prevail despite the difficulties I had with it. It gave you exactly what you needed and it was easy to use and customize. Also, the cute prevail themes for Halloween, Christmas, and different colors really boosted my mood at work because at least what I was staring at for 8+ hours a day was fun to see. Review collected by and hosted on G2.com.
I didn't like that it would get so slow on some days that I couldn't even use it and since was an actual software and not something you can log into through Google chrome, it definitely crashed often. I also didn't like that I had to enter absolutely everything into the system spending hours weekly doing that instead of being able to focus on the true work. There are definitely some cons but overall I would recommend. Review collected by and hosted on G2.com.
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