eAgent Reviews & Product Details

I like the print driver, and having the option to upload documents right from your screen. I also like the integration with my company's system. Its makes keeping everyone's file easy in one place. There are ton's of dashboards, and calendars to keep you organized. I personally love the follow up reminders. I haven't missed a follow up yet! Review collected by and hosted on G2.com.

One of the things I don't care for is having to constantly authenticate to use the print driver. Another thing I don't care for is having to create my own eAgent accounts for customers. For the most part the integration between my company and eAgent is quite good. Every once in a while it won't create the customer file, and I'll have to go in and do manually. Review collected by and hosted on G2.com.

eAgent stands core in its width. This application performs in a single platform for police operations which include features such as the NCIC, NLETS access, as well as online criminal databases management. This centralized platform is time-saving and a life-saver as it eliminates the need to handle individual app pages. Review collected by and hosted on G2.com.

I do not find myself fit in eAgent and the system seems restrictive and inflexible. Altering the operation or presenting the report also seems to be a difficult matter that has to be done with an expert's hand. The inconvenience presented due to systems that are unfriendly to users can be infuriating, especially in most the cases where the officers want to just easily access or update the information. Review collected by and hosted on G2.com.

The ability to use this as a file solution and CRM was nice Review collected by and hosted on G2.com.

It can be rigid to the point of having to enter in duplicate items twice - no editing capability Review collected by and hosted on G2.com.

My favorite part of eAgent is the ability to organize our clients online without hassle. To add a new client, a simple menu comes up asking for their basic personal information. The font is large and the menu is very easy to navigate. If you want to look a client up, you can just type a few of letters in their name and all of the names associated will pop up with an address and policy so you can confirm it's them. Also, if you have an appointment with a client, you can easily put it into the system and they will even email you when it becomes soon to the appointment. You can put xdates, which are the future policy ending days for prospective clients. If a client's quote is too high at the moment, you can click xdate and put the future date in. You will receive an email when it comes time to contact the prospective client and you can seal the deal. It would be nearly impossible to have the organization we have as a company without eAgent. Review collected by and hosted on G2.com.

I don't dislike anything eAgent brings to the table because it's an amazing program. Review collected by and hosted on G2.com.

It's like having a personal agent at my fingertips. I've used eAgent Solutions a dozen times this week. And I have found my agent for life. Keep up the great work!!! Review collected by and hosted on G2.com.

There is only one downside I believe maybe two if you count the fact that this should have been released sooner. But seriously I can only think of one dislike maybe adding some more color. That's it. Review collected by and hosted on G2.com.

The ability to scan/ upload customer documents directly to the customer's account, creating an easy customer onboarding transition. I also like that you can access the customer's policies as a household. Comments in one place. Review collected by and hosted on G2.com.

There’s no way to really manage leads with any type of efficiency. There’s no way to set multiple touch reminders on a lead. It’s not set up to be as quick and efficient as I need it to be for a lead manager. Review collected by and hosted on G2.com.

I like that all corners and possible needs for this software have been thought of and implemented into its core structure Review collected by and hosted on G2.com.

It is lacking in esthetics and seems to be outdated with current technology. Frequently lags or takes too long to achieve desired outcome. Too many unnecessary buttons. Review collected by and hosted on G2.com.

Ease of use, multiple functionalities, productivity tracking ability, report availability Review collected by and hosted on G2.com.

Difficult to identify duplicate entries, print to document file can sometimes have bugs Review collected by and hosted on G2.com.

I think that eagent makes lead management super easy to keep consistent. Review collected by and hosted on G2.com.

I haven’t found anything that I dislike. Review collected by and hosted on G2.com.