Casebook Features
Platform Basics (4)
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Reporting
Provides analytics tools that reveal important business metrics and track progress.
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Interoperability
Connects to external systems and applications as needed to complete team workflows.
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Performance
Is consistently available (uptime) and allows users to complete tasks reliably.
Ad hoc Reporting
Generate one-off reports that meet information requirements
Case Management (3)
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Client Intake
Contains client intake capability.
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Outcome Measurement
Tracks and measures client outcomes.
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Customizable Forms
Customize contracts and forms to collect specific information
Platform Additional Functionality (2)
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Mobility
Is accessible from a mobile device and by users on the go.
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Messaging
Contains in-application messaging abilities.
Platform Data (2)
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Dashboard
Has a centralized dashboard for users to interact with.
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Alerts and Notifications
Self-monitors important metrics and sends notifications to users in-app or through email, text message or otherwise.
Additional Functionality (63)
HIPAA Compliant
Compliant with HIPAA, which sets standards for sensitive patient data protection
Data Collection
Process of gathering, measuring, and analyzing accurate data
Scheduling
Plan availability and assign specific time slots for tasks and resources
Workflow Management
Create, design and manage workflows for repetitive tasks
Calendar Management
Track and manage schedules and meetings via an integrated calendar
Activity Tracking
Track and document all activities across devices, networks, and other systems
Data Import/Export
Import and export data to and from software applications
Mobile Access
Access software remotely via mobile devices
Appointment Management
Manage various aspects of appointments including booking, rescheduling, canceling
Reminders
Timed notification for any upcoming task, deadline, appointment, or activity
Survey/Poll Management
Create and administer polls and surveys
Electronic Payments
Electronically collect payments for goods or services
Child Welfare Management
Alerts/Escalation
System alerts about the need to escalate an issue or request
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Certification & Licensing
Enables management and tracking the certification/licensing requirements of learners, employees, or stakeholders
Forms Management
Store, manage and track all forms in a centralized location
Progress Tracking
Reporting on how each user, task or process has advanced since its initiation
Client Management
Manage contact details and communication with clients
Customizable Fields
Customize data fields to support various needs and use cases
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Employee Management
Track employee schedules, availability, and performance across projects and tasks
Attendance Management
Manage attendance for classes, shifts, meetings, or events
Care Plan Management
Manage the treatment plan and coordination between care providers and patients with special health care needs
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
For Nonprofits
Software specialized for non-profit organizations
Role-Based Permissions
Set & manage permission levels based on user roles and restrict access to only authorized individuals
Task Management
Create, manage and track all task activities and progression
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Document Management
Store, manage, and track all electronic documents in a centralized location
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Time Tracking
Measure and track time including hours worked and paid time off (PTO)
Intake Management
Activities related to the initial admission of a charge into the organization's care
Training Management
Track employee/learner's progression through training programs
Customizable Reports
Alter the layout and content of reports
Assessment Management
Creation, administration, and evaluation of assessments or tests
Contact Management
Manage, organize, and store contact information
API
Application programming interface that allows for integration with other systems/databases
Volunteer Management
Manage volunteer information and direct volunteer resources
Medical History Records
Records of patients' medical history
Self Service Portal
Online portal through which end users can access the system, manage tasks, or obtain information
Billing & Invoicing
Create, manage, and send invoices or bills to customers
Referral Tracking
Log and store the source of contacts/leads
Electronic Signature
Digitally sign online documents
Goal Setting/Tracking
Establish measurable goals and objectives and track their progress over a specific period of time
Multi-Location
Manage and support multiple locations
Case Management
Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Project Time Tracking
Measure time to completion or hours worked for projects
Contact Database
Centralized database of stakeholders and their contact information such as names, address, phone number etc.
Task Scheduling
Track and manage the scheduling of tasks
Case Notes
Access and track notes regarding case activities and updates within case files
Records Management
Ability to record, store, update, and retrieve information
Progress Reports
Document and report the progress of ongoing projects
Document Storage
Store and organize documents in a centralized system
Dashboard Creation
Creation and customization of dashboards
Client Portal
Private online space that lets businesses securely share documents and provide information access to clients
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Referral Management
Log and store the source of contacts/leads
Program Management
Process of managing several related projects or business activities to achieve organizational goals
Document Templates
Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file
Communication Management
Manage and track all internal and external communication conducted via calls, email, text, or chat
Collaboration Tools
Provides a channel for team members to share media files, communicate, and work together


