Name: Carabiner Group
Rating: 4.9 (43 reviews)

Carabiner Group Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the effective communication and support from Carabiner, which enhances their project experience significantly. (1 mentions)

Users value the responsive customer support from Carabiner, enhancing project outcomes with tailored resources and assistance. (1 mentions)

Users value the custom solutions provided by Carabiner, enhancing support and resources tailored to their needs. (1 mentions)

Users commend the deep understanding provided by Carabiner Group, enhancing their overall experience significantly. (1 mentions)

Users enjoy a fantastic experience with Carabiner Group, praising the thoughtful approach and clear processes provided. (1 mentions)

Top Pros or Advantages of Carabiner Group

1. Communication

Users value the effective communication and support from Carabiner, which enhances their project experience significantly.

See 1 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Solving some of our trickiest rev ops problems"

What do you like about Carabiner Group?

Communication and ample support and resources. Once Carabiner got under the hood and determined the complexities of our rev ops tech stack, they added

2. Customer Support

Users value the responsive customer support from Carabiner, enhancing project outcomes with tailored resources and assistance.

See 1 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Solving some of our trickiest rev ops problems"

What do you like about Carabiner Group?

Communication and ample support and resources. Once Carabiner got under the hood and determined the complexities of our rev ops tech stack, they added

3. Custom Solutions

Users value the custom solutions provided by Carabiner, enhancing support and resources tailored to their needs.

See 1 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Solving some of our trickiest rev ops problems"

What do you like about Carabiner Group?

Communication and ample support and resources. Once Carabiner got under the hood and determined the complexities of our rev ops tech stack, they added

4. Deep Understanding

Users commend the deep understanding provided by Carabiner Group, enhancing their overall experience significantly.

See 1 mentions

See Related User Reviews

AJ B.

Mid-Market (51-1000 emp.)

5.0/5

"A+ Work with Carabiner Group!"

What do you like about Carabiner Group?

Cliff and Seamus are great, but overall its been an fantastic experience. They are thoughtful and lay out a great process as well.

5. Experience

Users enjoy a fantastic experience with Carabiner Group, praising the thoughtful approach and clear processes provided.

See 1 mentions

See Related User Reviews

AJ B.

Mid-Market (51-1000 emp.)

5.0/5

"A+ Work with Carabiner Group!"

What do you like about Carabiner Group?

Cliff and Seamus are great, but overall its been an fantastic experience. They are thoughtful and lay out a great process as well.

Top-Rated Alternatives

Winning by Design

4.8/5(769)

Salesforce Customer Success

4.3/5(571)

SmartSites

4.9/5(263)

View All Alternatives

G2 reviews are authentic and verified.

Here's how.

AJ B.

Mid-Market (51-1000 emp.)

10/8/2024

"A+ Work with Carabiner Group!"

5/5

What do you like best about Carabiner Group?

Cliff and Seamus are great, but overall its been an fantastic experience. They are thoughtful and lay out a great process as well. Review collected by and hosted on G2.com.

What do you dislike about Carabiner Group?

We're still relatively early working with them, but we have seen enough to be a positive review! Review collected by and hosted on G2.com.

Recommendations to others considering Carabiner Group:

Do your diligence with the SBI acquisition. I think it is additive, but could change how the team works. Review collected by and hosted on G2.com.

What problems is Carabiner Group solving and how is that benefiting you?

One of our RevOps leaders went on parental leave and Carabiner has seamlessly slotted into our workflow. They have been a saving grace to ensure there is no loss of productivity in RevOps. Review collected by and hosted on G2.com.

Verified User in Computer Software

Small-Business (50 or fewer emp.)

10/10/2024

"Solving some of our trickiest rev ops problems"

4.5/5

What do you like best about Carabiner Group?

Communication and ample support and resources. Once Carabiner got under the hood and determined the complexities of our rev ops tech stack, they added more support and resources to our project, automatically. Review collected by and hosted on G2.com.

What do you dislike about Carabiner Group?

Sometimes too long winded in their diagnoses. Review collected by and hosted on G2.com.

Recommendations to others considering Carabiner Group:

Engage as early as you can if you don't have an internal resource. Review collected by and hosted on G2.com.

What problems is Carabiner Group solving and how is that benefiting you?

Carabiner is owning fixing our problematic rev ops capabilities. Centering their addition around what are the problems, they then mapped our solutions and steps to action. We've been really pleased so far... I wish we found them sooner so we could've avoided this! Review collected by and hosted on G2.com.

Jamie M.

Member

Mid-Market (51-1000 emp.)

2/28/2024

"Your One Stop Shop for RevOps"

5/5

What do you like best about Carabiner Group?

Carabiner hit the ground running with our team. The pain of multiple outside parties working within your organization (and Salesforce instance!) and not understanding downstream impacts sometimes makes bringing in consultants unappealing, but Carabiner had a complete 360 view to our business, processes, and tools. They were creative with solutioning what seemed to be basic architecture to ensure that what they were implementing would scale far beyond the problem we had in front of us at the time.

I felt like our architect was a part of my internal RevOps team at times, and I could throw a "no look pass" to her and trust that she would execute and communicate any concerns or propose more efficient solutions to our problems. Review collected by and hosted on G2.com.

What do you dislike about Carabiner Group?

We do not have any downsides of working with Carabiner. Review collected by and hosted on G2.com.

What problems is Carabiner Group solving and how is that benefiting you?

Our engagement with Carabiner Group began on a fairly technical note, helping with migrations from acquisitions and SFDC build outs to support new processes. As we continued to partner with them in additional projects, they became engaged across many areas of our business. They have been the muscle behind many initiatives that have sat on a shelf and been deprioritized, which has helped us scale through some critical years. Review collected by and hosted on G2.com.

Adam R.

Small-Business (50 or fewer emp.)

3/4/2024

"Rev Ops made Easy"

5/5

What do you like best about Carabiner Group?

The whole team is really responsive and the service we get from them is second to none. They are extremely responsive to any enquiries / problems / issues. Review collected by and hosted on G2.com.

What do you dislike about Carabiner Group?

Nothing - I am based in the UK so need to keep zoom calls for the afternoon. Review collected by and hosted on G2.com.

Recommendations to others considering Carabiner Group:

Anyone who is looking for a plug and play Rev Ops function, who is looking to better understand how SFDC and its ecosystem of plug in apps can positively affect revenue growth across teams should take a call with Cliff and Seamus Review collected by and hosted on G2.com.

What problems is Carabiner Group solving and how is that benefiting you?

I love working with Carabiner Group, Cliff, Seamus and the team provide a great service, are infinitely knowledgeable about the Salesforce space and if you are a smaller company without dedicated rev ops resource you should definitely consider speaking with Carabiner. Review collected by and hosted on G2.com.

William M.

Mid-Market (51-1000 emp.)

6/13/2024

"Very helpful - has plugged a hole in our technical capabilities"

5/5

What do you like best about Carabiner Group?

Extremely good technical knowledge, thoughtful partners, great attitude & working relationship Review collected by and hosted on G2.com.

What do you dislike about Carabiner Group?

No major complaints about Carabiner - need to make sure you're giving them full context & defined scopes, but that is to be expected Review collected by and hosted on G2.com.

Steven N.

Founder

Mid-Market (51-1000 emp.)

12/2/2023

"Top Notch Partner"

5/5

What do you like best about Carabiner Group?

The Carbiner Group's team provided invaluable insights and solutions that significantly improved our operational efficiency. Their depth of knowledge became evident as they seamlessly integrated best practices into our existing processes, leading to tangible and measurable improvements. Review collected by and hosted on G2.com.

What do you dislike about Carabiner Group?

The absence of any negative issues speaks volumes about their professionalism and dedication to delivering outstanding service. Review collected by and hosted on G2.com.

What problems is Carabiner Group solving and how is that benefiting you?

I recently had the pleasure of working with the Carbiner Group, the team's depth of knowledge and commitment to best practices set them apart as exceptional partners in optimizing revenue processes.

One of the highlights of my experience was collaborating with Colleen, the Project Manager at Carbiner Group. Colleen's professionalism, efficiency, and pleasant demeanor made the entire process not only productive but also enjoyable. She demonstrated a remarkable ability to navigate complex situations with ease, ensuring that our project ran smoothly from start to finish. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

6/26/2024

"Incredible partner that is top notch with revops"

5/5

What do you like best about Carabiner Group?

Great team and a pleasure to work with - always happy to connect with them. Review collected by and hosted on G2.com.

What do you dislike about Carabiner Group?

Honestly no negative feedback to provide. Review collected by and hosted on G2.com.

Gretchen W.

Small-Business (50 or fewer emp.)

2/21/2024

"Great people who do great work"

5/5

What do you like best about Carabiner Group?

They are always on the pulse with the latest trends/topics/findings in the RevOps community. They are savvy, communicative, and offer thoughtful solutions custom to your unique business needs. Review collected by and hosted on G2.com.

What do you dislike about Carabiner Group?

Nothing to report at this time - they are wonderful to work with. Review collected by and hosted on G2.com.

Verified User in Real Estate

Mid-Market (51-1000 emp.)

11/17/2023

"Transparency and Action"

4/5

What do you like best about Carabiner Group?

The team is not afraid to be honest and an in person setting, they are extremely quick on their feet to come up with solutions and understand the root of the issues. Review collected by and hosted on G2.com.

What do you dislike about Carabiner Group?

We worked with a few people who were on completely different time zones and sometimes it was hard to connect when we really needed answers to questions. Review collected by and hosted on G2.com.

What problems is Carabiner Group solving and how is that benefiting you?

Carabiner Group was nothing short of transformative. Our company was at a point where we had to clean things up and get real with ourselves and they were able to delve deep into our processes, fostering an environment of openness and honesty that proved instrumental in reshaping our perspectives. Their team demonstrated a great understanding of our existing processes, coupled with brutal honesty that provided areas for improvement we might have overlooked. This transparency was not just a commendable quality but a catalyst for meaningful change within our organization. It was a valuable 2 days spent in a room together picking apart where we needed to make change. Review collected by and hosted on G2.com.

Collin S. S.

CEO & Founder

Small-Business (50 or fewer emp.)

12/21/2023

"World class team"

5/5

What do you like best about Carabiner Group?

true operators doing the work. Again, this is very rare to find in service orgs Review collected by and hosted on G2.com.

What do you dislike about Carabiner Group?

nothing comes to mind ... strong team and quality output Review collected by and hosted on G2.com.

Recommendations to others considering Carabiner Group:

If the task is a simple point solution, sure off shore labor can help. When you're architecting critical business processes, go to folks who have done it before Review collected by and hosted on G2.com.

What problems is Carabiner Group solving and how is that benefiting you?

unfortunately a ton of revops consultancies push all their work to off shore associates who have little operational experience ... you can tell in the quality of output. CG staffs top tier RevOps leaders who have truly BEEN THERE, DONE THAT. Review collected by and hosted on G2.com.