Generated from real user reviews
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Verified User
Mid-Market (51-1000 emp.)
3.0/5
"Solid customer service."
What do you like about Capchase?
Fast, great customer service. Provides flexibility and convenience for clients.
Verified User
Mid-Market (51-1000 emp.)
4.0/5
"Responsive Team"
What do you like about Capchase?
I like that we can quickly interact with their team on SLACK and quickly get updates. This feels like they are an extension of our team.
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Verified User
Mid-Market (51-1000 emp.)
5.0/5
"The most flexible, easy to use financing application on the market"
What do you like about Capchase?
The UI is simple, clean, and easy to use and the payment options are extremely flexible as well. Couple that with the outstanding support team and it'
Verified User
Mid-Market (51-1000 emp.)
5.0/5
"Flexible payment options = More Deals Closed"
What do you like about Capchase?
Ease of use, UI, enables my clients to take advantage of promotional rates and pay in monthly installments
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Adnan K.
Small-Business (50 or fewer emp.)
5.0/5
"Happy customer across multiple Capchase products"
What do you like about Capchase?
The Capchase team is highly customer-centric. They reach out to me regularly for product feedback and iterate quickly to make improvements and launch
James T.
Mid-Market (51-1000 emp.)
5.0/5
"Absolute Game Changer"
What do you like about Capchase?
Offers business owners with more flexible options and increases liklihood of sales! The best!
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Verified User
Mid-Market (51-1000 emp.)
5.0/5
"The most flexible, easy to use financing application on the market"
What do you like about Capchase?
The UI is simple, clean, and easy to use and the payment options are extremely flexible as well. Couple that with the outstanding support team and it'
Verified User
Mid-Market (51-1000 emp.)
5.0/5
"Flexible payment options = More Deals Closed"
What do you like about Capchase?
Ease of use, UI, enables my clients to take advantage of promotional rates and pay in monthly installments
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Verified User
Mid-Market (51-1000 emp.)
3.0/5
"Solid customer service."
What do you like about Capchase?
Fast, great customer service. Provides flexibility and convenience for clients.
Verified User
Mid-Market (51-1000 emp.)
4.5/5
"Easy to use with quick approval"
What do you like about Capchase?
Very quick to get buyer approval and easy to work with the capchase team to make adjustments
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Verified User
Mid-Market (51-1000 emp.)
4.0/5
"Responsive Team"
What do you dislike about Capchase?
I dislike the process for having clients complete their details and agree to payment a second time when they renew. Clients get stuck on completing th
Verified User
Mid-Market (51-1000 emp.)
4.0/5
"Quick Service & Even quicker Fix up!"
What do you dislike about Capchase?
The mess-up. It was discussed that the client would cover the Capchase costs however, the payment link was sent of contract value and that ended up as
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Shane S.
Mid-Market (51-1000 emp.)
4.0/5
"Capchase Delivers on Financing but Needs Work on Reporting and Navigation"
What do you dislike about Capchase?
- Portal can be difficult to navigate (although recent updates are gradually improving this) - Cannot download reports from all deals tab - Reports
Adam F.
Mid-Market (51-1000 emp.)
4.0/5
"Very good! Great staff!"
What do you dislike about Capchase?
Sometimes its difficult to find the incorporation details for a business I'm working with. the approval process is a little finicky.
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Verified User
Mid-Market (51-1000 emp.)
3.0/5
"Solid customer service."
What do you dislike about Capchase?
The (high) additional fee to process via credit card. User experience (for the clients that we service and charge payments to) can feel cumbersome and
Shane S.
Mid-Market (51-1000 emp.)
4.0/5
"Capchase Delivers on Financing but Needs Work on Reporting and Navigation"
What do you dislike about Capchase?
- Portal can be difficult to navigate (although recent updates are gradually improving this) - Cannot download reports from all deals tab - Reports
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Verified User
Mid-Market (51-1000 emp.)
5.0/5
"The most flexible, easy to use financing application on the market"
What do you dislike about Capchase?
Sometimes it takes longer than expected to get a buyer approved but eventually you get an answer one way or another.
Adam F.
Mid-Market (51-1000 emp.)
4.0/5
"Very good! Great staff!"
What do you dislike about Capchase?
Sometimes its difficult to find the incorporation details for a business I'm working with. the approval process is a little finicky.
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Verified User
Small-Business (50 or fewer emp.)
4.0/5
"Efficient way to offer flexible payment terms"
What do you dislike about Capchase?
- Lack of flexibility on ACH payments (only autodraft) - At times, users have trouble inputting information and get caught on certain screens.
Sam D.
Mid-Market (51-1000 emp.)
5.0/5
"Capchase Pay has been hugely beneficial for our company"
What do you dislike about Capchase?
Not much to say here - some very occasional bugs that are fixed immediately by Capchase.
The options for flexible payments - clients really appreciate that! It allows us to better serve clients. Review collected by and hosted on G2.com.
Nothing so far! If anything, maybe the approval process. Review collected by and hosted on G2.com.
Very easy to use, team is also very helpful, it is very simple to implement as well! Review collected by and hosted on G2.com.
I don't use it too often, making it not as relevant to my day to day. Review collected by and hosted on G2.com.
The flexibility for clients and the communication with the reps Review collected by and hosted on G2.com.
Nothing, service and clarity were just as I expected. Review collected by and hosted on G2.com.
The underwriting process took less than 48 hours. Their backend is very efficient and is able to take information from your ERP, payment platforms, and banks. Most importantly, is non-dilutive! Review collected by and hosted on G2.com.
Nothing to add here. Very good product and very efficient onboarding process. Review collected by and hosted on G2.com.
The team are very friendly and accessible; and very helpful in making the process work smoothly Review collected by and hosted on G2.com.
Nothing - it is a great product and well delivered Review collected by and hosted on G2.com.
