--- title: Call Center for Skype Reviews meta\_title: 'Call Center for Skype Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 14 reviews by the users' company size, role or industry to find out how Call Center for Skype works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 14 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- ### Call Center for Skype Pros and Cons: Top Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users find the **helpfulness** of Call Center for Skype invaluable for enhancing their knowledge and support. [(1 mentions)](https://www.g2.com/products/call-center-for-skype/reviews?filters%5Bsentiment_snippet%5D=2431740&qs=pros-and-cons#reviews) ### Top Pros or Advantages of Call Center for Skype ##### 1. Helpful Users find the **helpfulness** of Call Center for Skype invaluable for enhancing their knowledge and support. [ See 1 mentions ](https://www.g2.com/products/call-center-for-skype/reviews?filters%5Bsentiment_snippet%5D=2431740&qs=pros-and-cons#reviews) See Related User Reviews ![Mohammed A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mohammed A.") MA Mohammed A. Small-Business (50 or fewer emp.) 4.0/5 "Excellent Call cering centre" What do you like about Call Center for Skype? The call centre is so good because its help for people to know more ## Top-Rated Alternatives [ ![3CX](https://images.g2crowd.com/uploads/product/hd_favicon/ff153aac01ae613678696e629e52116c/3cx.svg "3CX") 3CX 4.4/5(547) ](https://www.g2.com/products/3cx/reviews) [ ![Genesys Cloud CX](https://images.g2crowd.com/uploads/product/hd_favicon/cca7778a7f52f5a71782576104666b99/genesys-cloud-cx.svg "Genesys Cloud CX") Genesys Cloud CX 4.4/5(1,558) ](https://www.g2.com/products/genesys-cloud-cx/reviews) [ ![Vonage Business Communications](https://images.g2crowd.com/uploads/product/hd_favicon/d9a7c4d42111054e8f19a3e05fd07533/vonage-business-communications.svg "Vonage Business Communications") Vonage Business Communications 4.3/5(503) ](https://www.g2.com/products/vonage-business-communications/reviews) [ View All Alternatives ](https://www.g2.com/products/call-center-for-skype/competitors/alternatives) ![Mohammed A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mohammed A.") MA Mohammed A. Digital network marketing Small-Business (50 or fewer emp.) 1/31/2026 "Excellent Call cering centre" 4/5 What do you like best about Call Center for Skype? The call centre is so good because its help for people to know more Review collected by and hosted on G2.com. What do you dislike about Call Center for Skype? All person not know to do that because of lake of knowledge Review collected by and hosted on G2.com. What problems is Call Center for Skype solving and how is that benefiting you? Peoples problem solving skills employee hores in Skype so this is the best Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Suleman S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Suleman S.") SS Suleman S. Project Manager Information Technology and Services Mid-Market (51-1000 emp.) 3/22/2024 "Efficiency and Connectivity" 5/5 What do you like best about Call Center for Skype? There are couple of things to conisder when using skype for call center. Ineternal Communication Meetings Enabling agents to handle voice calls Review collected by and hosted on G2.com. What do you dislike about Call Center for Skype? One potential downside of Call Center for Skype could be its dependency on the Skype platform. Since it's built within Skype, any limitations or changes to the Skype platform could directly impact the functionality or reliability of the call center solution. Review collected by and hosted on G2.com. What problems is Call Center for Skype solving and how is that benefiting you? Call Center for Skype solves communication inefficiencies by centralizing customer interactions within the familiar Skype interface. This benefits me by streamlining workflows, improving response times, and enhancing overall customer satisfaction. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") UM Verified User in Marketing and Advertising Small-Business (50 or fewer emp.) 8/17/2021 "Simple tool for basic business needs" 4/5 What do you like best about Call Center for Skype? I was happy to see how easy and quick was to connect the the people through this client. Review collected by and hosted on G2.com. What do you dislike about Call Center for Skype? Maybe a bit too much basic for business purposes Review collected by and hosted on G2.com. What problems is Call Center for Skype solving and how is that benefiting you? We used it for ROI analysis, so follow up on the clients which used our services Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Sophie Kathy N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sophie Kathy N.") SN Sophie Kathy N. sophie nenni Enterprise (\> 1000 emp.) 5/27/2016 "call center skype" 4/5 What do you like best about Call Center for Skype? This is a must have, if you like skype. I never liked the pc calls in the early days due to the voice drops and the choppy sounds. But ever since skype came on to the scene, it has been a great experience. The voice quality is unbelievable. I have my folks from India calling me (I am located in US) from their PC using skype. Best of all it is free for me, as the internet connectivity is broadband for both my parents and me, so we can talk for ever without any per minute charges to the telecommunication company for our waork together. I work with both my parents arounf the wotld and this is helping a lot Well, not any more. With the vosky call center, I am no where near my PC. Infact I use skype from my mobile phone these days. (see it is free after night and weekends for both incoming and outgoing calls). You might be thinking I have some of those fancy paid skype services such as skypein and skype out. Well No, nada. What makes it possible is this little product. The setup is fairly simple. It has just three outlets. The telephone line goes to one of them. The other outlet connects to the telephone. The third one is a USB port which goes to the PC (with windows xp). I keep the PC always on with skype connected with my account. Now, I have setup all my family and friends with speed dialing numbers such as 1, 2 etc. Now all I have to call them from my regular phone is ##1. Also dialing # takes me to this vosky call center exchange. I can call any of my contacts with the preset speed dial numbers I have setup. Also, I can call from my mobile phone to my home phone number and access my callcenter(like those answering systems - password protected). Another cool feature is that I can put a wakeup call on any phones, whenever my contacts become online. All they have to do is call my skype account, and my regular phone will ring. Also, from my phone, I can call my skype contact, and if they are offline, it gives me an option to altert me when they become online. So as soon as my parents sign in, I get alerted on my phone. Also, my PC has VPN, skype and call center software works in both mode. So thats is great too. Also, when the PC is off, my regular phone works as before. Also you have the option to setup an answering system, which will route all calls to your PC as audio files. Do not waste time buying USB phone/mic/speakers etc, when you can use your regular phone, anywhere, anytime. Review collected by and hosted on G2.com. What do you dislike about Call Center for Skype? Bottom line, it is a really good device, worksk seamlessly. The build quality is good though it looks cheapy (the plastic). Forget the manual, very limited...though you don't really need it. Works right out of the box, say...20 minutes! Good luck call return by pressing 1. Why can't there be more features added to the firmware to handle addional tasks? One other issue with skype was that I am kind of tethered to the PC. Review collected by and hosted on G2.com. Recommendations to others considering Call Center for Skype: no Review collected by and hosted on G2.com. What problems is Call Center for Skype solving and how is that benefiting you? talk for ever without any per minute charges to the telecommunication company. Review collected by and hosted on G2.com. Show More 7/25/2019 Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Printing](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Printing") UP Verified User in Printing Small-Business (50 or fewer emp.) 5/21/2018 "The ideal solution" 5/5 What do you like best about Call Center for Skype? It is the ideal solution for sales, service or technical support personnel, which does not function as a formal contact center, but still handles multiple requests for incoming services. The information of the call, the waiting time, the site, etc. It is fast and efficient, and you can access it remotely from any Windows desktop. Review collected by and hosted on G2.com. What do you dislike about Call Center for Skype? When changing the version you could not start the section with older versions, therefore contact with the manufacturer is required to confirm that you have the latest version of the software from your suppliers. The TX Channel version is announced only in the released version of V2 clients. The manufacturer has to update all V1 units. This for basic users was cumbersome. Review collected by and hosted on G2.com. Recommendations to others considering Call Center for Skype: The best support for skype users Review collected by and hosted on G2.com. What problems is Call Center for Skype solving and how is that benefiting you? As a skype user, I have a call center that supports me in my doubts, my records and everything related to the password and the necessary tools. The response of the call center is immediate and personalized, I must not wait for an email to be answered. example. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Charity M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Charity M.") CM Charity M. Sales Representative Information Technology and Services Small-Business (50 or fewer emp.) 1/4/2018 "Tellecommunications and technology" 4.5/5 What do you like best about Call Center for Skype? I like that you can write off of Skype letters to people and use telecommunications at the same time. Review collected by and hosted on G2.com. What do you dislike about Call Center for Skype? Skype may be a bit outdated because of webcam and other forms of technology. Review collected by and hosted on G2.com. Recommendations to others considering Call Center for Skype: Read instructions. Get a good trainer. Get people to communicate with it. Review collected by and hosted on G2.com. What problems is Call Center for Skype solving and how is that benefiting you? You can write on Skype as long as You want even internationally.call center benefits lets you use it while working to talk to others. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Writing and Editing](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Writing and Editing") AW Verified User in Writing and Editing Small-Business (50 or fewer emp.) 9/26/2017 "Best service yet" 5/5 What do you like best about Call Center for Skype? All the amazing features that come with this services Review collected by and hosted on G2.com. What do you dislike about Call Center for Skype? Nothing at all their services are well worth the money Review collected by and hosted on G2.com. Recommendations to others considering Call Center for Skype: This is a state of the art software system made for ease of use and any business with internet connection should use this before buying expensive phones and systems. This program does all that you need and more it even records the conversations with each customer you have. Review collected by and hosted on G2.com. What problems is Call Center for Skype solving and how is that benefiting you? Return on investment is amazing. Review collected by and hosted on G2.com. Show More 11/1/2017 Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Research](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Research") UR Verified User in Research Enterprise (\> 1000 emp.) 1/12/2018 "Great experience" 2.5/5 What do you like best about Call Center for Skype? Punctuality and great customer service experience Review collected by and hosted on G2.com. What do you dislike about Call Center for Skype? Some time long time hold and rude representaives Review collected by and hosted on G2.com. Recommendations to others considering Call Center for Skype: Great for networking Review collected by and hosted on G2.com. What problems is Call Center for Skype solving and how is that benefiting you? Multiple video calls for a conference and great usability Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Kam R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kam R.") KR Kam R. Lead Generation Computer Software Small-Business (50 or fewer emp.) 8/24/2016 "Have used them for Skype resolutions " 4.5/5 What do you like best about Call Center for Skype? Very informative. Their folks were available right away to answer my questions and initially at first connectivity was a hasstle. They instructed me step by step on how to approach a resolution. Review collected by and hosted on G2.com. What do you dislike about Call Center for Skype? There is not much to dislike. It's quite user friendly. The only issue I saw was the setup and how to connect with the folks on the other line and linking voice and video sync. Review collected by and hosted on G2.com. What problems is Call Center for Skype solving and how is that benefiting you? Able to demo my business toolset to clients remotely and be able to see the prospects face to face Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Higher Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Higher Education") UH Verified User in Higher Education Enterprise (\> 1000 emp.) 10/20/2016 "Challenging" 2.5/5 What do you like best about Call Center for Skype? my small practice was exploring cloud based non answering service based products. So this was explored. It was standardized and efficient Review collected by and hosted on G2.com. What do you dislike about Call Center for Skype? Patients did not like it. They actually had some real connections to the people at the answering service. Liked the ability of using the phone and speaking to a human being. So it was discontinued. Review collected by and hosted on G2.com. Recommendations to others considering Call Center for Skype: perhaps switiching from one cloud based to Call Center for Skype might be okay Review collected by and hosted on G2.com. What problems is Call Center for Skype solving and how is that benefiting you? Decrease cost. Answering service had errors Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ## Work at PrettyMay? Claim this profile to respond to reviews, update product info, and reach in-market buyers. 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