# Cadient Reviews **Vendor:** Cadient **Category:** [Applicant Tracking Systems (ATS)](https://www.g2.com/categories/applicant-tracking-systems-ats) **Average Rating:** 4.3/5.0 **Total Reviews:** 10 ## About Cadient Stop Hiring Blind — Start Predicting Success. Cadient helps organizations outsmart churn and crush the chaos of high-volume hiring. Our AI-powered platform, Cadient SmartSuite™, gives HR teams the intelligence, automation, and insight they need to hire faster, hire smarter, and retain longer. Built for hourly and distributed workforces, Cadient turns complex hiring into a data-driven advantage—so you can fill roles at speed without sacrificing quality or fairness. From predictive matching to automated screening and retention forecasting, Cadient empowers recruiters to make confident, bias-free decisions across every stage of the hiring journey. ## Cadient Pros & Cons **What users like:** - Users find Cadient to be **easy to use** , with a clean interface that streamlines the hiring process effectively. (2 reviews) - Users appreciate the **efficient hiring process** of Cadient, which streamlines candidate evaluation and improves quality significantly. (2 reviews) - Users appreciate the **tailored and friendly customer support** of Cadient, noting its quick and professional response. (1 reviews) - Users value Cadient's **efficiency** in speeding up high-volume hiring while enhancing candidate quality through intelligent matching. (1 reviews) - Users value the **intuitive interface** of Cadient, enhancing efficiency and streamlining the hiring process significantly. (1 reviews) - Time Efficiency (1 reviews) - User Interface (1 reviews) **What users dislike:** - Users are frustrated by the **data pulling limits** that necessitate multiple exports and complicate the analysis process. (1 reviews) - Users face **incomplete data limitations** with Cadient, complicating data exports and filtering processes for hiring candidates. (1 reviews) - Users face **integration issues** with legacy systems, complicating initial setup and user training for Cadient. (1 reviews) - Users faced a **steep learning curve** during the setup and training phases before feeling comfortable with Cadient. (1 reviews) - Users find **limited customization** frustrating due to data limits and confusing hiring steps, hindering their efficiency. (1 reviews) - Performance Lag (1 reviews) - Users report **poor customer support** with Cadient, citing unhelpful service and misleading information during their experience. (1 reviews) ## Cadient Reviews ### 1. The Smartest Way to Hire and Retain Talent **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** October 31, 2025 **What do you like best about Cadient?** I really like how Cadient makes high-volume hiring fast, intelligent, and consistent. The SmartSuite platform uses AI to match and screen candidates accurately, helping us find the right people quickly while reducing early attrition. The interface is clean and intuitive, and tools like SmartMatch, SmartTenure, and SmartOnboard have streamlined our entire hiring workflow. It’s amazing how much time we’ve saved while improving the overall quality of hires. **What do you dislike about Cadient?** There’s very little to dislike. The only challenge was the initial setup and user training phase — it took some time for our team to get fully comfortable with all the modules. Also, integrations with some legacy systems required coordination. But once implemented, everything runs smoothly, and the support team is extremely responsive. **What problems is Cadient solving and how is that benefiting you?** Cadient is helping us overcome the biggest challenges of high-volume and hourly hiring — from screening hundreds of applicants to predicting which candidates will stay longer. With its AI-driven SmartSuite tools, we can quickly identify top-fit candidates, reduce manual work, and make data-backed hiring decisions. The platform has also improved our retention rates through predictive analytics like SmartTenure, which forecasts employee success and longevity. Overall, it has made our hiring process faster, more consistent, and far more efficient — saving time for our recruiters and improving workforce stability. ### 2. Misleading Service and Poor Support—Disappointing Experience with Cadient **Rating:** 0.0/5.0 stars **Reviewed by:** anel o. | Founder/CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** October 31, 2025 **What do you like best about Cadient?** The service did not match what was described. At the initial meeting, they highlighted their selling points but failed to share important details. They were dishonest about posting and sponsoring jobs, and did not clarify that it was only an ATS service. Based on my experience, I would not recommend Cadient. **What do you dislike about Cadient?** Everything, customer service not good, also misrepresented information. **What problems is Cadient solving and how is that benefiting you?** Cadient was not prepared to assist in resolving issues. They repeatedly stated that positions must be approved by an administrator, and when I inquired about reimbursement and cancellation, they responded that they cannot sponsor jobs and only provide an ATS. ### 3. Outstanding Support, But Data Export and Analytics Need Improvement **Rating:** 4.5/5.0 stars **Reviewed by:** Lillian P. | Corporate Recruiter, Enterprise (> 1000 emp.) **Reviewed Date:** November 03, 2025 **What do you like best about Cadient?** The customer service and support is tailored, friendly, quick, and professional. Fairly easy to use and reliable. **What do you dislike about Cadient?** Data pulling limits to 1,000 entries, requiring multiple exports and merging of data. Also, when filtering all applications by position, it often includes others and can make it difficult to isolate on the position looking for. Some of the hiring steps are confusing and require "restart" of the step. I wish it had better data analytics. **What problems is Cadient solving and how is that benefiting you?** helping to corral applicants in one place, which feeds into our HRIS. ### 4. Streamlined Hiring Process and User-Friendly Experience **Rating:** 4.5/5.0 stars **Reviewed by:** LeAnne W. | Staffing Consultant, Hospital & Health Care, Mid-Market (51-1000 emp.) **Reviewed Date:** October 14, 2025 **What do you like best about Cadient?** Simplifies pushing candidates through the hiring process **What do you dislike about Cadient?** no issues or problems- I feel it’s easy to use **What problems is Cadient solving and how is that benefiting you?** Pushing candidates through the hiring process, tracking paperwork ### 5. Top-Notch Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Rebecca T. | Director of Marketing and Communications, Enterprise (> 1000 emp.) **Reviewed Date:** June 07, 2024 **What do you like best about Cadient?** Our company focuses on providing personnel to meet our client's needs, so hiring is a crucial part of our daily operations. Cadient offers a user-friendly experience for both our employees and applicants. Their development team consistently works to improve the product capabilities and streamline offerings, not just for the sake of "something new," but to increase efficiency for our teams and provide a modern hiring experience for our applicants. Our dedicated customer service team is excellent and regularly engages with all our stakeholders, from HR to Marketing and Communications to our other critical vendors. **What do you dislike about Cadient?** At times, there are integration issues between Cadient and our other vendors, like our HRM system. During these occurrences, Cadient is always fully engaged and helps to diagnose and correct any issues on their side that may be causing/impacting the problem. **What problems is Cadient solving and how is that benefiting you?** Cadient creates a unified applicant tracking system for across multiple brands and sectors for our organization. Streamlining our recruiting efforts and allowing for prospective employees to search across the company/brands. ### 6. Cadient's customer service and support is without equal. **Rating:** 4.5/5.0 stars **Reviewed by:** Eric . | Assocaite Support Center Supervisor, Enterprise (> 1000 emp.) **Reviewed Date:** June 27, 2024 **What do you like best about Cadient?** Cadient's level of customer service and support is without equal. The Cadient team is responsive to changes and the requests of their clients. Cadient is willing to explore product enchancements to fit the needs of your business and really seeks to understand what you are trying to accomplish. Cadient makes hiring easy and practical. **What do you dislike about Cadient?** Cadient has a lack of internal branding that faces the daily operators. **What problems is Cadient solving and how is that benefiting you?** Cadient has helped us solve compliance needs, shortened our hiring process, and develop a strategy for internal hiring. ### 7. Cadient talent has improved the time it takes to hire talented people for our Hospital. **Rating:** 5.0/5.0 stars **Reviewed by:** Julie W. | Position Recuriter and New Hire Support Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** June 12, 2024 **What do you like best about Cadient?** Cadient is always improving and adding new tools and features to simplify the hiring process. **What do you dislike about Cadient?** We are no longer integrated with UKG this is a huge difficulty. Many of the features I love with Cadient are no longer working due to this integration being discontinued. This is not a Cadient problem it is an executive decision made by my company Administrators. UKG UltiPro was bought with a Talent feature included in the price. I have been forced to limp along until this UKG product is up and running. **What problems is Cadient solving and how is that benefiting you?** Tracking our applicants and time to hire. ### 8. Cadient has met all of our needs! **Rating:** 5.0/5.0 stars **Reviewed by:** Rhonda B. | HR Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 11, 2024 **What do you like best about Cadient?** Cadient is very user friendy. The software makes tracking applicants a breeze. **What do you dislike about Cadient?** We had some hiccups in the intergration process, but the Cadient support team was always available to walk us through the process. **What problems is Cadient solving and how is that benefiting you?** We were using paper applications. Cadient is providing us a resource to allow job applicants to apply online. ### 9. Cadient is GREAT! **Rating:** 5.0/5.0 stars **Reviewed by:** Jessica M. | Records Clerk, Mid-Market (51-1000 emp.) **Reviewed Date:** June 11, 2024 **What do you like best about Cadient?** I like that it helps qualify and disqualify candidates for you during the prescreening questions. **What do you dislike about Cadient?** The search field when searching candidates and how its brings their information in. **What problems is Cadient solving and how is that benefiting you?** Keeping up with the tracking of applicants and keeping them in order of when received. Easy messaging system. ### 10. Cadient Talent for Human Resources and Background Process **Rating:** 4.5/5.0 stars **Reviewed by:** Jonathan . | Internal Affairs, Mid-Market (51-1000 emp.) **Reviewed Date:** June 11, 2024 **What do you like best about Cadient?** Cadient provides a user friendly program for the applicant and the employer **What do you dislike about Cadient?** The ability to purge applicants. There is a copious amount of applications to manuever through. **What problems is Cadient solving and how is that benefiting you?** The agency and Cadient have communicated with problems to reach an end result. - [View Cadient pricing details and edition comparison](https://www.g2.com/products/cadient/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-13+08%3A30%3A50+-0500&secure%5Bsession_id%5D=3228d9b1-cde4-4984-8254-3bf4f8a40229&secure%5Btoken%5D=39cd901833562cfe1dca76f7cf3b34512c1daf8348f13ccd4ba1f5c398507947&format=llm_user) ## Cadient Integrations - [AccurateNow](https://www.g2.com/products/accuratenow/reviews) - [Paycor](https://www.g2.com/products/paycor/reviews) ## Cadient Features **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Summarization **Agentic AI - Applicant Tracking Systems (ATS)** - Adaptive Learning - Natural Language Interaction - Decision Making **Sourcing** - Candidate Search - Career Page Configuration - Social Sourcing - Job Posting - Candidate Sourcing Metrics **Candidate Management - Applicant Tracking System** - Candidate Evaluations - Applicant Data Management - Hiring Processes Tracking - Automated Resume Parsing - Scheduling - Candidate-Facing Statuses - Workflow Building **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Performance - Mobility - Reporting - Dashboards **AI - Applicant Tracking Systems (ATS)** - Predictive Insights - AI Job Description - Chatbot ## Top Cadient Alternatives - [Rippling](https://www.g2.com/products/rippling/reviews) - 4.8/5.0 (11,029 reviews) - [Paycom](https://www.g2.com/products/paycom/reviews) - 4.5/5.0 (4,259 reviews) - [Deel Hire](https://www.g2.com/products/deel-hire/reviews) - 4.8/5.0 (5,767 reviews)