# Top 10 CA Service Desk Manager Alternatives & Competitors **Average Rating:** 4.2/5 **Total Number of Reviews:** 20 CA Service Desk Manager is not the only option for Service Desk Software. Explore other competing options and alternatives. Service Desk Software is a widely used technology, and many people are seeking high quality, popular software solutions with policy dictation and performance logging. Other important factors to consider when researching alternatives to CA Service Desk Manager include user interface and reporting. The best overall CA Service Desk Manager alternative is Jira Service Management. Other similar apps like CA Service Desk Manager are BMC Helix ITSM, OpenText Service Management Automation X (SMAX), BMC FootPrints, and Freshservice. CA Service Desk Manager alternatives can be found in [Service Desk Software](https://www.g2.com/categories/service-desk) but may also be in [IT Service Management Tools](https://www.g2.com/categories/it-service-management-itsm-tools). ## Best Paid & Free Alternatives to CA Service Desk Manager - [Jira Service Management](https://www.g2.com/products/jira-service-management/reviews) - [BMC Helix ITSM](https://www.g2.com/products/bmc-software-bmc-helix-itsm/reviews) - [OpenText Service Management Automation X (SMAX)](https://www.g2.com/products/opentext-service-management-automation-x-smax/reviews) - [BMC FootPrints](https://www.g2.com/products/bmc-footprints/reviews) - [Freshservice](https://www.g2.com/products/freshservice/reviews) - [Ivanti Neurons for ITSM](https://www.g2.com/products/ivanti-neurons-for-itsm/reviews) - [SolarWinds Service Desk](https://www.g2.com/products/solarwinds-service-desk/reviews) - [SysAid](https://www.g2.com/products/sysaid/reviews) - [BMC Helix Remedyforce](https://www.g2.com/products/bmc-helix-remedyforce/reviews) - [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews) ## Top 10 Alternatives to CA Service Desk Manager Recently Reviewed By G2 Community Browse options below. Based on reviewer data, you can see how CA Service Desk Manager stacks up to the competition, check reviews from current & previous users in industries like Information Technology and Services, Government Administration, and Leisure, Travel & Tourism, and find the best product for your business. ### 1. [Jira Service Management](https://www.g2.com/products/jira-service-management/reviews) By Atlassian **Average Rating:** 4.3/5 **Total Reviews:** 988 Built on Atlassian’s Jira, Jira Service Desk delivers an effortless service experience, adapts to your needs, with set up time and pricing at a fraction of competitors. Reviewers say compared to CA Service Desk Manager, Jira Service Management is: - Easier to set up - Easier to do business with - Better at meeting requirements Categories in common with CA Service Desk Manager: [Service Desk](https://www.g2.com/categories/service-desk), [IT Service Management (ITSM) Tools](https://www.g2.com/categories/it-service-management-itsm-tools) **Compare:** [CA Service Desk Manager vs Jira Service Management](https://www.g2.com/compare/ca-service-desk-manager-vs-jira-service-management) **Compare Jira Service Management with other alternatives:** - [Jira Service Management vs BMC Helix ITSM](https://www.g2.com/compare/bmc-software-bmc-helix-itsm-vs-jira-service-management) - [Jira Service Management vs OpenText Service Management Automation X (SMAX)](https://www.g2.com/compare/jira-service-management-vs-opentext-service-management-automation-x-smax) - [Jira Service Management vs BMC FootPrints](https://www.g2.com/compare/bmc-footprints-vs-jira-service-management) - [Jira Service Management vs Freshservice](https://www.g2.com/compare/freshservice-vs-jira-service-management) - [Jira Service Management vs Ivanti Neurons for ITSM](https://www.g2.com/compare/ivanti-neurons-for-itsm-vs-jira-service-management) - [Jira Service Management vs SolarWinds Service Desk](https://www.g2.com/compare/jira-service-management-vs-solarwinds-service-desk) - [Jira Service Management vs SysAid](https://www.g2.com/compare/jira-service-management-vs-sysaid) - [Jira Service Management vs BMC Helix Remedyforce](https://www.g2.com/compare/bmc-helix-remedyforce-vs-jira-service-management) - [Jira Service Management vs ServiceNow IT Service Management](https://www.g2.com/compare/jira-service-management-vs-servicenow-it-service-management) ### 2. [BMC Helix ITSM](https://www.g2.com/products/bmc-software-bmc-helix-itsm/reviews) By BMC Helix **Average Rating:** 3.7/5 **Total Reviews:** 294 BMC Helix IT Service Management (ITSM) is a suite of tools with integrations to other BMC tools and in-built ITAM. The product is used mainly by global brands and is offered in on-premise and SaaS configurations. Business Challenge Traditional ITSM processes often involve manual tasks that consume valuable time and resources. Examples include a reliance on email communications to submit or manage service requests, the tracking of projects through spreadsheets, and cumbersome development cycles for new IT service capabilities. These challenges are further amplified by distributed workforces all over the globe, the proliferation of data, and high user expectations for always on responsiveness with immediate resolution of incidents or problems. The pressure to deliver exceptional quality IT services across an increasingly diverse architectural landscape continues to drive digital transformation as a strategic imperative. The IT service desk sits at the center of ITSM modernization and transformation. BMC Solution BMC Helix ITSM is a low-/no-code solution for enterprises to build, deploy, and manage IT assets and applications. It does this in three ways. First, BMC Helix ITSM is built upon the BMC Helix for ServiceOps platform, which unifies service and operations management with common data stores. The platform empowers IT service desk agents to resolve cases faster by isolating or preventing service disruption through root cause analysis, real-time incident correlation, predictive incident resolution, and proactive problem management. Second, BMC Helix ITSM integrates artificial intelligence (AI) and machine learning (ML) to automate workflows across the enterprise. Embedded AI/ML streamlines work and the allocation of IT service desk resources by automatically assigning/routing incident, problem, and change requests without manual intervention. Third, BMC Helix ITSM integrates data and processes intelligently to accelerate change management, mitigate risk, and advance the DevOps cycle. Integrated DevOps tooling within BMC Helix ITSM can link change requests with the software development lifecycle (SLDC) and imported continuous integration and continuous delivery (CI/CD) stages. Reviewers say compared to CA Service Desk Manager, BMC Helix ITSM is: - Easier to do business with - Easier to set up Categories in common with CA Service Desk Manager: [Service Desk](https://www.g2.com/categories/service-desk), [IT Service Management (ITSM) Tools](https://www.g2.com/categories/it-service-management-itsm-tools) **Compare:** [CA Service Desk Manager vs BMC Helix ITSM](https://www.g2.com/compare/bmc-software-bmc-helix-itsm-vs-ca-service-desk-manager) **Compare BMC Helix ITSM with other alternatives:** - [BMC Helix ITSM vs Jira Service Management](https://www.g2.com/compare/bmc-software-bmc-helix-itsm-vs-jira-service-management) - [BMC Helix ITSM vs OpenText Service Management Automation X (SMAX)](https://www.g2.com/compare/bmc-software-bmc-helix-itsm-vs-opentext-service-management-automation-x-smax) - [BMC Helix ITSM vs BMC FootPrints](https://www.g2.com/compare/bmc-footprints-vs-bmc-software-bmc-helix-itsm) - [BMC Helix ITSM vs Freshservice](https://www.g2.com/compare/bmc-software-bmc-helix-itsm-vs-freshservice) - [BMC Helix ITSM vs Ivanti Neurons for ITSM](https://www.g2.com/compare/bmc-software-bmc-helix-itsm-vs-ivanti-neurons-for-itsm) - [BMC Helix ITSM vs SolarWinds Service Desk](https://www.g2.com/compare/bmc-software-bmc-helix-itsm-vs-solarwinds-service-desk) - [BMC Helix ITSM vs SysAid](https://www.g2.com/compare/bmc-software-bmc-helix-itsm-vs-sysaid) - [BMC Helix ITSM vs BMC Helix Remedyforce](https://www.g2.com/compare/bmc-software-bmc-helix-itsm-vs-bmc-helix-remedyforce) - [BMC Helix ITSM vs ServiceNow IT Service Management](https://www.g2.com/compare/bmc-software-bmc-helix-itsm-vs-servicenow-it-service-management) ### 3. [OpenText Service Management Automation X (SMAX)](https://www.g2.com/products/opentext-service-management-automation-x-smax/reviews) By OpenText **Average Rating:** 4.2/5 **Total Reviews:** 72 OpenText™ SMAX is a SaaS-based solution that delivers a smart approach to IT and enterprise service management with built-in analytics, codeless configurations, and private generative AI chatbots. Reviewers say compared to CA Service Desk Manager, OpenText Service Management Automation X (SMAX) is: - Easier to do business with - Easier to set up - Better at meeting requirements Categories in common with CA Service Desk Manager: [Service Desk](https://www.g2.com/categories/service-desk), [IT Service Management (ITSM) Tools](https://www.g2.com/categories/it-service-management-itsm-tools) **Compare:** [CA Service Desk Manager vs OpenText Service Management Automation X (SMAX)](https://www.g2.com/compare/ca-service-desk-manager-vs-opentext-service-management-automation-x-smax) **Compare OpenText Service Management Automation X (SMAX) with other alternatives:** - [OpenText Service Management Automation X (SMAX) vs Jira Service Management](https://www.g2.com/compare/jira-service-management-vs-opentext-service-management-automation-x-smax) - [OpenText Service Management Automation X (SMAX) vs BMC Helix ITSM](https://www.g2.com/compare/bmc-software-bmc-helix-itsm-vs-opentext-service-management-automation-x-smax) - [OpenText Service Management Automation X (SMAX) vs BMC FootPrints](https://www.g2.com/compare/bmc-footprints-vs-opentext-service-management-automation-x-smax) - [OpenText Service Management Automation X (SMAX) vs Freshservice](https://www.g2.com/compare/freshservice-vs-opentext-service-management-automation-x-smax) - [OpenText Service Management Automation X (SMAX) vs Ivanti Neurons for ITSM](https://www.g2.com/compare/ivanti-neurons-for-itsm-vs-opentext-service-management-automation-x-smax) - [OpenText Service Management Automation X (SMAX) vs SolarWinds Service Desk](https://www.g2.com/compare/opentext-service-management-automation-x-smax-vs-solarwinds-service-desk) - [OpenText Service Management Automation X (SMAX) vs SysAid](https://www.g2.com/compare/opentext-service-management-automation-x-smax-vs-sysaid) - [OpenText Service Management Automation X (SMAX) vs BMC Helix Remedyforce](https://www.g2.com/compare/bmc-helix-remedyforce-vs-opentext-service-management-automation-x-smax) - [OpenText Service Management Automation X (SMAX) vs ServiceNow IT Service Management](https://www.g2.com/compare/opentext-service-management-automation-x-smax-vs-servicenow-it-service-management) ### 4. [BMC FootPrints](https://www.g2.com/products/bmc-footprints/reviews) By BMC Helix **Average Rating:** 3.5/5 **Total Reviews:** 57 Service desk software designed for the way people use technology Reviewers say compared to CA Service Desk Manager, BMC FootPrints is: - Easier to do business with Categories in common with CA Service Desk Manager: [Service Desk](https://www.g2.com/categories/service-desk), [IT Service Management (ITSM) Tools](https://www.g2.com/categories/it-service-management-itsm-tools) **Compare:** [CA Service Desk Manager vs BMC FootPrints](https://www.g2.com/compare/bmc-footprints-vs-ca-service-desk-manager) **Compare BMC FootPrints with other alternatives:** - [BMC FootPrints vs Jira Service Management](https://www.g2.com/compare/bmc-footprints-vs-jira-service-management) - [BMC FootPrints vs BMC Helix ITSM](https://www.g2.com/compare/bmc-footprints-vs-bmc-software-bmc-helix-itsm) - [BMC FootPrints vs OpenText Service Management Automation X (SMAX)](https://www.g2.com/compare/bmc-footprints-vs-opentext-service-management-automation-x-smax) - [BMC FootPrints vs Freshservice](https://www.g2.com/compare/bmc-footprints-vs-freshservice) - [BMC FootPrints vs Ivanti Neurons for ITSM](https://www.g2.com/compare/bmc-footprints-vs-ivanti-neurons-for-itsm) - [BMC FootPrints vs SolarWinds Service Desk](https://www.g2.com/compare/bmc-footprints-vs-solarwinds-service-desk) - [BMC FootPrints vs SysAid](https://www.g2.com/compare/bmc-footprints-vs-sysaid) - [BMC FootPrints vs BMC Helix Remedyforce](https://www.g2.com/compare/bmc-footprints-vs-bmc-helix-remedyforce) - [BMC FootPrints vs ServiceNow IT Service Management](https://www.g2.com/compare/bmc-footprints-vs-servicenow-it-service-management) ### 5. [Freshservice](https://www.g2.com/products/freshservice/reviews) By Freshworks **Average Rating:** 4.6/5 **Total Reviews:** 1,339 Freshservice is an easy to use IT service desk and ITSM solution designed using ITIL best practices that enables organizations to focus on exceptional service delivery. Reviewers say compared to CA Service Desk Manager, Freshservice is: - Easier to set up - Easier to do business with - Easier to admin Categories in common with CA Service Desk Manager: [Service Desk](https://www.g2.com/categories/service-desk), [IT Service Management (ITSM) Tools](https://www.g2.com/categories/it-service-management-itsm-tools) **Compare:** [CA Service Desk Manager vs Freshservice](https://www.g2.com/compare/ca-service-desk-manager-vs-freshservice) **Compare Freshservice with other alternatives:** - [Freshservice vs Jira Service Management](https://www.g2.com/compare/freshservice-vs-jira-service-management) - [Freshservice vs BMC Helix ITSM](https://www.g2.com/compare/bmc-software-bmc-helix-itsm-vs-freshservice) - [Freshservice vs OpenText Service Management Automation X (SMAX)](https://www.g2.com/compare/freshservice-vs-opentext-service-management-automation-x-smax) - [Freshservice vs BMC FootPrints](https://www.g2.com/compare/bmc-footprints-vs-freshservice) - [Freshservice vs Ivanti Neurons for ITSM](https://www.g2.com/compare/freshservice-vs-ivanti-neurons-for-itsm) - [Freshservice vs SolarWinds Service Desk](https://www.g2.com/compare/freshservice-vs-solarwinds-service-desk) - [Freshservice vs SysAid](https://www.g2.com/compare/freshservice-vs-sysaid) - [Freshservice vs BMC Helix Remedyforce](https://www.g2.com/compare/bmc-helix-remedyforce-vs-freshservice) - [Freshservice vs ServiceNow IT Service Management](https://www.g2.com/compare/freshservice-vs-servicenow-it-service-management) ### 6. [Ivanti Neurons for ITSM](https://www.g2.com/products/ivanti-neurons-for-itsm/reviews) By Ivanti **Average Rating:** 4.0/5 **Total Reviews:** 280 Comprehensive set of service and lifecycle products designed to improve service levels and productivity, deliver standardization and align IT. Reviewers say compared to CA Service Desk Manager, Ivanti Neurons for ITSM is: - Easier to do business with Categories in common with CA Service Desk Manager: [Service Desk](https://www.g2.com/categories/service-desk), [IT Service Management (ITSM) Tools](https://www.g2.com/categories/it-service-management-itsm-tools) **Compare:** [CA Service Desk Manager vs Ivanti Neurons for ITSM](https://www.g2.com/compare/ca-service-desk-manager-vs-ivanti-neurons-for-itsm) **Compare Ivanti Neurons for ITSM with other alternatives:** - [Ivanti Neurons for ITSM vs Jira Service Management](https://www.g2.com/compare/ivanti-neurons-for-itsm-vs-jira-service-management) - [Ivanti Neurons for ITSM vs BMC Helix ITSM](https://www.g2.com/compare/bmc-software-bmc-helix-itsm-vs-ivanti-neurons-for-itsm) - [Ivanti Neurons for ITSM vs OpenText Service Management Automation X (SMAX)](https://www.g2.com/compare/ivanti-neurons-for-itsm-vs-opentext-service-management-automation-x-smax) - [Ivanti Neurons for ITSM vs BMC FootPrints](https://www.g2.com/compare/bmc-footprints-vs-ivanti-neurons-for-itsm) - [Ivanti Neurons for ITSM vs Freshservice](https://www.g2.com/compare/freshservice-vs-ivanti-neurons-for-itsm) - [Ivanti Neurons for ITSM vs SolarWinds Service Desk](https://www.g2.com/compare/ivanti-neurons-for-itsm-vs-solarwinds-service-desk) - [Ivanti Neurons for ITSM vs SysAid](https://www.g2.com/compare/ivanti-neurons-for-itsm-vs-sysaid) - [Ivanti Neurons for ITSM vs BMC Helix Remedyforce](https://www.g2.com/compare/bmc-helix-remedyforce-vs-ivanti-neurons-for-itsm) - [Ivanti Neurons for ITSM vs ServiceNow IT Service Management](https://www.g2.com/compare/ivanti-neurons-for-itsm-vs-servicenow-it-service-management) ### 7. [SolarWinds Service Desk](https://www.g2.com/products/solarwinds-service-desk/reviews) By SolarWinds Worldwide LLC **Average Rating:** 4.3/5 **Total Reviews:** 785 SolarWinds Service Desk is an IT and Employee Service Management solution that helps you redefine employee service experiences in seamless, smart, and meaningful ways. Reviewers say compared to CA Service Desk Manager, SolarWinds Service Desk is: - Easier to set up - Easier to do business with - Easier to admin Categories in common with CA Service Desk Manager: [Service Desk](https://www.g2.com/categories/service-desk), [IT Service Management (ITSM) Tools](https://www.g2.com/categories/it-service-management-itsm-tools) **Compare:** [CA Service Desk Manager vs SolarWinds Service Desk](https://www.g2.com/compare/ca-service-desk-manager-vs-solarwinds-service-desk) **Compare SolarWinds Service Desk with other alternatives:** - [SolarWinds Service Desk vs Jira Service Management](https://www.g2.com/compare/jira-service-management-vs-solarwinds-service-desk) - [SolarWinds Service Desk vs BMC Helix ITSM](https://www.g2.com/compare/bmc-software-bmc-helix-itsm-vs-solarwinds-service-desk) - [SolarWinds Service Desk vs OpenText Service Management Automation X (SMAX)](https://www.g2.com/compare/opentext-service-management-automation-x-smax-vs-solarwinds-service-desk) - [SolarWinds Service Desk vs BMC FootPrints](https://www.g2.com/compare/bmc-footprints-vs-solarwinds-service-desk) - [SolarWinds Service Desk vs Freshservice](https://www.g2.com/compare/freshservice-vs-solarwinds-service-desk) - [SolarWinds Service Desk vs Ivanti Neurons for ITSM](https://www.g2.com/compare/ivanti-neurons-for-itsm-vs-solarwinds-service-desk) - [SolarWinds Service Desk vs SysAid](https://www.g2.com/compare/solarwinds-service-desk-vs-sysaid) - [SolarWinds Service Desk vs BMC Helix Remedyforce](https://www.g2.com/compare/bmc-helix-remedyforce-vs-solarwinds-service-desk) - [SolarWinds Service Desk vs ServiceNow IT Service Management](https://www.g2.com/compare/servicenow-it-service-management-vs-solarwinds-service-desk) ### 8. [SysAid](https://www.g2.com/products/sysaid/reviews) By SysAid **Average Rating:** 4.5/5 **Total Reviews:** 752 SysAid is an all-in-one IT service management tool that integrates all the essentials directly into ONE service desk and asset management platform. Reviewers say compared to CA Service Desk Manager, SysAid is: - Easier to set up - Easier to do business with - Easier to admin Categories in common with CA Service Desk Manager: [Service Desk](https://www.g2.com/categories/service-desk), [IT Service Management (ITSM) Tools](https://www.g2.com/categories/it-service-management-itsm-tools) **Compare:** [CA Service Desk Manager vs SysAid](https://www.g2.com/compare/ca-service-desk-manager-vs-sysaid) **Compare SysAid with other alternatives:** - [SysAid vs Jira Service Management](https://www.g2.com/compare/jira-service-management-vs-sysaid) - [SysAid vs BMC Helix ITSM](https://www.g2.com/compare/bmc-software-bmc-helix-itsm-vs-sysaid) - [SysAid vs OpenText Service Management Automation X (SMAX)](https://www.g2.com/compare/opentext-service-management-automation-x-smax-vs-sysaid) - [SysAid vs BMC FootPrints](https://www.g2.com/compare/bmc-footprints-vs-sysaid) - [SysAid vs Freshservice](https://www.g2.com/compare/freshservice-vs-sysaid) - [SysAid vs Ivanti Neurons for ITSM](https://www.g2.com/compare/ivanti-neurons-for-itsm-vs-sysaid) - [SysAid vs SolarWinds Service Desk](https://www.g2.com/compare/solarwinds-service-desk-vs-sysaid) - [SysAid vs BMC Helix Remedyforce](https://www.g2.com/compare/bmc-helix-remedyforce-vs-sysaid) - [SysAid vs ServiceNow IT Service Management](https://www.g2.com/compare/servicenow-it-service-management-vs-sysaid) ### 9. [BMC Helix Remedyforce](https://www.g2.com/products/bmc-helix-remedyforce/reviews) By BMC Helix **Average Rating:** 3.9/5 **Total Reviews:** 48 BMC Helix Remedyforce is comprehensive IT service management that easily scales and adapts to the needs of mid-size companies. Built on Salesforce cloud, it allows you to seamlessly combine IT operations management (ITOM) and cognitive capabilities to ensure the business is efficient, compliant, and secure. Reviewers say compared to CA Service Desk Manager, BMC Helix Remedyforce is: - Easier to set up - More expensive - Easier to admin Categories in common with CA Service Desk Manager: [Service Desk](https://www.g2.com/categories/service-desk), [IT Service Management (ITSM) Tools](https://www.g2.com/categories/it-service-management-itsm-tools) **Compare:** [CA Service Desk Manager vs BMC Helix Remedyforce](https://www.g2.com/compare/bmc-helix-remedyforce-vs-ca-service-desk-manager) **Compare BMC Helix Remedyforce with other alternatives:** - [BMC Helix Remedyforce vs Jira Service Management](https://www.g2.com/compare/bmc-helix-remedyforce-vs-jira-service-management) - [BMC Helix Remedyforce vs BMC Helix ITSM](https://www.g2.com/compare/bmc-software-bmc-helix-itsm-vs-bmc-helix-remedyforce) - [BMC Helix Remedyforce vs OpenText Service Management Automation X (SMAX)](https://www.g2.com/compare/bmc-helix-remedyforce-vs-opentext-service-management-automation-x-smax) - [BMC Helix Remedyforce vs BMC FootPrints](https://www.g2.com/compare/bmc-footprints-vs-bmc-helix-remedyforce) - [BMC Helix Remedyforce vs Freshservice](https://www.g2.com/compare/bmc-helix-remedyforce-vs-freshservice) - [BMC Helix Remedyforce vs Ivanti Neurons for ITSM](https://www.g2.com/compare/bmc-helix-remedyforce-vs-ivanti-neurons-for-itsm) - [BMC Helix Remedyforce vs SolarWinds Service Desk](https://www.g2.com/compare/bmc-helix-remedyforce-vs-solarwinds-service-desk) - [BMC Helix Remedyforce vs SysAid](https://www.g2.com/compare/bmc-helix-remedyforce-vs-sysaid) - [BMC Helix Remedyforce vs ServiceNow IT Service Management](https://www.g2.com/compare/bmc-helix-remedyforce-vs-servicenow-it-service-management) ### 10. [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews) By ServiceNow **Average Rating:** 4.5/5 **Total Reviews:** 1,901 ServiceNow delivers an IT Service Management experience that is faster, smarter, and more automated than ever. Reviewers say compared to CA Service Desk Manager, ServiceNow IT Service Management is: - Easier to set up - Easier to do business with - Easier to admin Categories in common with CA Service Desk Manager: [Service Desk](https://www.g2.com/categories/service-desk), [IT Service Management (ITSM) Tools](https://www.g2.com/categories/it-service-management-itsm-tools) **Compare:** [CA Service Desk Manager vs ServiceNow IT Service Management](https://www.g2.com/compare/ca-service-desk-manager-vs-servicenow-it-service-management) **Compare ServiceNow IT Service Management with other alternatives:** - [ServiceNow IT Service Management vs Jira Service Management](https://www.g2.com/compare/jira-service-management-vs-servicenow-it-service-management) - [ServiceNow IT Service Management vs BMC Helix ITSM](https://www.g2.com/compare/bmc-software-bmc-helix-itsm-vs-servicenow-it-service-management) - [ServiceNow IT Service Management vs OpenText Service Management Automation X (SMAX)](https://www.g2.com/compare/opentext-service-management-automation-x-smax-vs-servicenow-it-service-management) - [ServiceNow IT Service Management vs BMC FootPrints](https://www.g2.com/compare/bmc-footprints-vs-servicenow-it-service-management) - [ServiceNow IT Service Management vs Freshservice](https://www.g2.com/compare/freshservice-vs-servicenow-it-service-management) - [ServiceNow IT Service Management vs Ivanti Neurons for ITSM](https://www.g2.com/compare/ivanti-neurons-for-itsm-vs-servicenow-it-service-management) - [ServiceNow IT Service Management vs SolarWinds Service Desk](https://www.g2.com/compare/servicenow-it-service-management-vs-solarwinds-service-desk) - [ServiceNow IT Service Management vs SysAid](https://www.g2.com/compare/servicenow-it-service-management-vs-sysaid) - [ServiceNow IT Service Management vs BMC Helix Remedyforce](https://www.g2.com/compare/bmc-helix-remedyforce-vs-servicenow-it-service-management) ## Explore Articles - [Which content creation software offers the best template library?](https://www.g2.com/discussions/which-content-creation-software-offers-the-best-template-library) - [Which cloud workload protection tools are actually good at cutting alert noise while still maintaining a security posture that can survive an audit?](https://www.g2.com/discussions/which-cloud-workload-protection-tools-are-actually-good-at-cutting-alert-noise-while-still-maintaining-a-security-posture-that-can-survive-an-audit ) - [Which expense management app is best for startups](https://www.g2.com/discussions/which-expense-management-app-is-best-for-startups) - [Best account-based orchestration software for SMBs](https://www.g2.com/discussions/best-account-based-orchestration-tools-for-smbs-what-s-your-go-to) - [Leading identity and access management platform](https://www.g2.com/discussions/leading-identity-and-access-management-platform-which-ones-actually-deliver) - [User-friendly sales enablement software recommendations](https://www.g2.com/discussions/user-friendly-sales-enablement-software-recommendations) ## Spotlight Categories - [Survey Software](https://www.g2.com/categories/survey) - [ERP Systems](https://www.g2.com/categories/erp-systems) - [A/B Testing Tools](https://www.g2.com/categories/a-b-testing-tools)